RFP PS Provision of Weigh Scale Management and Point of Sale System

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RFP PS20161055 Provision of Weigh Management and Point of Sale System List of Appendices: Appendix 1-A Site Layout Diagrams (3 pages) Appendix 1-B Workflows (8 pages) Appendix 1-C Schematic Network Architecture (1 page) Appendix 1-D Customer Types (1 page) Appendix 1-E Roles (1 page) Appendix 1-F Integrations (1 page) Appendix 1-G Glossary (2 pages)

VLF Lane Configuration Current Lanes Lane 6 Bypass Lane 3 Cash Lane 2 Cash Lane 1 Bypass Kiosk Kiosk house Future Lanes Lane 6 Bypass Lane 5 Acct Lane 4 Cash Lane 3 Cash Lane 2 Acct Lane 1 Bypass Appendix 1-A

VSTS Lane Configuration Current Lanes Bypass Lane 3 Cash Lane 2 Cash Bypass Kiosk house Kiosk Future Lanes Lane 4 Acct Lane 3 Cash Lane 2 Cash Lane 1 Acct VSTS Truck Tunnel Terminal Appendix 1-A

KY Lane Configuration house house Aggregate Rubble Appendix 1-A

Residential Dropoff / Pickups (AS-IS) VLF and VSTS Resident Inbound Pickup / Dropoff Outbound Payment Weighmaster Collect Resident Offence? Y Admin Staff N Material Type(s) Recall Transaction Fee Calculation Receipt Daily Deposits City Hall Daily Tonnages Reconcile daily transactions Prepare Batch Input of Revenue for Tempest Reconcile daily transactions Revenue Services Batch Input of Revenue to Tempest Appendix 1-B

Commercial Dropoffs (AS-IS) VLF and VSTS Commercial Hauler Inbound Dropoff Dropoff Outbound Payment Receipt Weighmaster Collect Commercial Offence? Y N Material Type Fee Calculation Y Stored Tare? N Recall Transaction Fee Calculation Receipt Admin Staff Billing Account? Y N Daily Charges and Deposits City Hall Daily Tonnages Reconcile daily transactions Revenue Services Batch Input of Revenue to Tempest Appendix 1-B

CoV Transfers Transfer Station to Landfill (AS-IS) Internal transfer of materials CoV Origin Collect Vehicle and Driver Tare Load Vehicle Receipt Landfill Dropoff Landfill Admin Verify load entries from VSTS Appendix 1-B

CoV Transfers Kent Yards (AS-IS) Internal transfer of Aggregate or Rubble from Kent Yards to Landfill Collect Vehicle and Driver CoV Kent Yards Material Type All data in this step is currently held in Kent Yards custom applications, not the Weigh Solution Tare Load Vehicle Receipt Deposit copy of scale ticket in box Bypass Lane Landfill Dropoff City Hall Kent Yards System Daily Tonnages & Materials Fee Calculation Financial Services (Internal) Transfer Data to WSS Appendix 1-B

Kent Yards Rubble (AS-IS) Inbound material transactions for accounts & CoV Work Driver Rubble Dropoff Dropoff N Kent Yards Weighmaster Collect Vehicle Collect Work Order Info Manual Entry of Stored Tare? Rubble Recall Transaction Manual Entry of Receipt Receipt Y City Hall Rubble Application Fee Calculation SAP Manual Input of Tickets to SAP Appendix 1-B

Kent Yards Aggregate (AS-IS) Outbound material transactions for accounts & CoV Work Driver Load Aggregate Aggregate Kent Yards Weighmaster Collect Vehicle Collect Work Order Info Recall Stored Tare Manual Entry of Receipt City Hall SAP Fee Calculation SAP Internal Transfer to Inventory Mgmt Appendix 1-B

CoV Commercial Pickups Recycling (AS-IS) Removal of recyclables from CoV property by commercial entities (Landfill and Transfer Station) Driver Inbound Pickup Material Outbound Collect Commercial Recall Transaction Weighmasters Material Type Stored Tare? N Y Receipt City Hall Fee Calculation Financial Services (Internal) Manual Input of Invoice to Tempest After 2016 construction the Transfer Station recycling will be in a location that requires vehicles picking up materials to loop through the scales before and after pickup. Appendix 1-B

Municipal Transfer Trailer Dropoffs Metro Vancouver RFID (AS-IS) Transactions originating from Metro Vancouver Facilities destination is Landfill Commercial Hauler RFID Bypass Lane In 2016 we expect this process to be discontinued; Metro vehicles will use the regular Commercial workflow. Dropoff Landfill Metro RFID Tag RFID Info relayed to Metro Van Metro Van RFID System at Landfill Landfill Admin Electronic file contains Date, Time, Vehicle Tag, s. Frequency is 2-3 weeks. File from Metro Van Upload entries to WSS City Hall Fee Calculation Financial Services (Internal) Transfer batch Invoice to Tempest Appendix 1-B

Live and Spare VLF - Landfill house Office City Hall Live and Spare VSTS Transfer Station house Office Inbound USB - Ticket Printer - Signature Pad Outbound USB - Ticket Printer - Signature Pad Back Wkstn Admin. Process Dev/Test Server Inbound USB - Ticket Printer - Signature Pad Outbound USB - Ticket Printer - Signature Pad Back Wkstn Admin. Process - PIN Pad - Moneris Printer - PIN Pad - Moneris Printer Report Printer - PIN Pad - Moneris Printer - PIN Pad - Moneris Printer Report Printer 15480 kg 15480 kg 15480 kg 15480 kg VLinx Serial to Ethernet Traffic Controls Traffic Controls Live and Spare Network Switch City Hall Server Microsoft Message Queue VLinx Serial to Ethernet Traffic Controls Traffic Controls Network Switch Opto PLC Interface Local Site Server Opto PLC Interface Local Site Server KY Kent Yards (Planned) house Office Manitoba Yards Truck Tunnel SmartIndicator 15480 kg Rubble USB - Ticket Printer - Signature Pad Aggregate USB - Ticket Printer - Signature Pad Admin. Process Spare VLF Server Outbound s (2) Network Switch Scoreboard 15480 kg 15480 kg VLinx Serial to Ethernet Report Printer Network Switch Local Site Server Spare VSTS Server Current Network Architecture Appendix 1-C

Weigh Solution - Customer Types Preface: For Only This chart summarizes the characteristics of each customer type. Customer Type Description Identify By LP-License Plate or RFID WSS Acct Vehicle List Maintenance Automated Stored Tares Addl Data Collection Tracking Waste Assessments Future (2017) values for Zone, Beat and Material Type should be available using a web service call; trucks are both left-hand and right-hand drive (impact on Unattended lanes) Trucks are weighed at the Transfer Station; at the Landfill they use the Bypass lane City Waste Trucks City garbage packers RFID Y N Y Y Zone, Beat Moving waste from Transfer Station to Landfill or City Transfer Trucks Green Waste recycling partner RFID Y N Y Y Driver ID Streets, Sewers, Water trucks with Waste, Rubble Work City Engineering Vehicles or Aggregate RFID/LP Y N Y Y Order opt City - Other Vehicles Parks, Cemeteries, misc City vehicles LP/RFID Y N N N Rubble trucks leaving KY for the Landfill are weighed at City Contract Vehicles Moving rubble from Kent Yards to Landfill LP/RFID Y Y Y Y KY, then use the bypass lane at the Landfill Municipal Waste Trucks Other municipalities with accounts RFID/LP Y Y Y Y Route opt Municipality to maintain Vehicle List Account Customers to maintain list of VehicleIDs Account Customers Companies with City billing accounts; letter of credit or bond RFID/LP Y Y Y Y Project Number Available credit, Authorized Cross-billing Vehicles opt authorized to bill to their account (with material type, date range). May include their owned vehicles, other Account customer vehicles and Hauler vehicles. Track available credit by decrementing when a load is dropped; increment when a bill is paid (Tempest); Haulers (Account) Companies with no billing privileges, providing haul services to Account Customers LP/RFID Y Y Y/N opt opt Hauler Customers to maintain Vehicle List Commercial non-account Mostly landscapers with compostable materials; may be junk haulers or farm vehicles LP opt opt Y/N N opt Generic "account". Track offenses and daily limits by license plate. Residential Metro Vancouver resident LP N N N N opt Generic "account". Track offenses and daily limits by license plate. Recycling Partner Picks up recyclable materials, e.g. mattresses, metal, appliances LP Y Y Y/N Y Partner to maintain Vehicle List Notes Column Explanations Identify By WSS Account Vehicle List Maintenance Automated Stored Tares Additional Data Collection Tracking Waste Assessments License Plate or RFID; where both are possible the dominant method is shown first Y if this customer type has a billing account or hauling account Y if the customer is responsible for maintaining the list of their own vehicles (with web portal) Per vehicle approval to use Automated scale Customer's vehicles may have stored tares Extra data fields to collect Other items to track routinely Potential to have a Waste Assessment 4/11/2016 Appendix 1-D Customer Types Page 1

Weigh Solution - Expected Roles Preface: For Only <X> Access / Functions Available to Role Limited functionality Encryption Keys Role Name Description System Administrator Full access; responsbile for encryption keys, configuration Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Full access except for encryption keys; primary responsibility Support Administrator for business rule setup and logic Y Y <Y> Y Y Y Y Y Y Y Y Y Y Y Full editing, code definitions, simple fee calculation rule Administrative User adjustments <<Y>> Y Y Y Y Y Y Y Y Y Y Y <same Weighmaster house operations, full edit rights on Open transactions <script> Y Y day> Y Y Y Y Updates Open transactions from the tipping area, using a Yard Attendant mobile device <Y> <Y> Imposes surcharges and fines on Open transactions from the tipping area; communicates verbally with Weighmaster or Inspector Yard Attendant Supervisor Approves clean fill and waste assessments for entry to system by Administrative User; involved on severe Offences Y Y (Desired) View transactions, maintain Vehicle list, provide Billing Account Contact online Billing Assignments for Hauler vehicles <Y> <Y> Hauler Account Contact (Desired) View transactions, maintain Vehicle list <Y> <Y> HW Config SW Config Business Rules Code Defn Lane Defaults TX - Create TX - Open edit TX - Closed Edit Log Views Report Views Account Edit Vehicle Edit Offences Waste Assessments 4/11/2016 Appendix 1-E WSS Roles

Weigh Solution - System Integrations The City will develop data exchange protocols with the systems listed below using middleware. Please state how the proposed system will provide outgoing data and accept incoming data. System Integrations Description Outgoing data Incoming data Notes Tempest City billing system for Account Customers; bills issued twice monthly Daily updates of account transactions, after site reconciliation SAP Inventory and Internal Accounting Daily updates for Rubble and Aggregate material inventories at the Kent Yards facility; Daily material quantities and charges by Work Order number; Daily material quantities to Sanitation by Beat SAP General Ledger Daily financial updates Hansen Internal Work Orders aka Infor Public Sector Middleware: Microsoft BizTalk Server 2010 Near real-time updates to Available Credit when a bill is paid Setup matching Account in WSS, copy edits to WSS Near real-time source for valid Work Order number, (future) by Vehicle ID Tempest is the City's system of record for billing. Available Credit is to be tracked in the WSS database such that customers who have exhausted their credit are not permitted to continue dumping waste. Work Orders are associated with City Engineering Branch accounts; Beats are associated with the Sanitation Branch account. Operations staff input vehicle assignments daily with Work Orders into the Hansen system. A vehicle may be assigned to more than one Work Order for the day. 4/22/2016 Appendix 1-F System Integrations Page 1

Term City Clean Fill Commercial Account Cross-billing Authorization Letter Gross Hansen Hauler Infor Public Sector (Hansen) Inspector Material types Middleware Definition City of Vancouver Clean fill includes dirt, clay or gravel (less than 10cm in size). The City determines acceptable sources and quantities on a case by case basis Commercial business using its own or independent vehicles, with a City account billed semi-monthly Authorizes one company to charge specific vehicle's transactions to another company's account The total weight of the vehicle, including contents Municipal fleet register and work order system; now known as Infor Public Sector Hauling business billing to commercial account Municipal fleet register and work order system Waste inspector from Metro Vancouver, with the ability to levy fines or surcharges based on inspection of a load at the tipping place Categories of materials defined by regulatory and revenue requirements; includes various types of waste, compost, aggregates and commodities Application used to routinely transfer data between disparate systems; BizTalk Net Offence RFID SAP SOMAS Supervisor Tare Tempest Unattended Vehicle ID The weight of the contents, not including the vehicle A contravention of the rules regarding materials, payment, load safety or behaviour Radio Frequency Identification Device prise Resource Planning (ERP) System used by the City City Sanitation Operations Management System Supervisor wrt Tipping, Acceptable Materials, Offences, Safety The weight of the vehicle, not including the contents Application for billing customers Means that a vehicle with a registerd RFID tag or License Plate is able to use a driver's terminal to process an inbound and outbound transaction without intervention by a Weighmaster The front license plate of a vehicle, or vehicle plus trailer combination 4/11/2016 Appendix 1-G Glossary Page 1

Waste Assessment Weigh Weighmaster WMRR Yard Attendant Approved Waste Assessments permit the customer to dispose of restricted material, e.g. asbestos, at a specific facility, within a range of dates up to a maximum number of loads per day or total quantity. Special handling requirements are imposed where applicable. Geographically distinct location containing one or more weigh scales. The range of material types and customer types may differ at each facility. House Operator City of Vancouver - Waste Management and Resource Recovery City employee who verifies material types and quantities at the tip, monitors waste tipping or material pickup by customers 4/11/2016 Appendix 1-G Glossary Page 2