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Analyze, Design, and Develop Applications On Demand Insurance Problems 1. We lose customers because we process new policy applications too slowly. 2. Our claims processing is time-consuming and inefficient. 3. We need to do a better job of attracting new customers. 4. We need our employees to be more productive. 5. We need to grow revenue in existing accounts, and by partnering. 6. Our development teams are always behind schedule and over budget. 7. We need to gain maximum efficiency out of our IT infrastructure. On Demand Insurance CEO D2-09 Analyze, Design & Develop Appl.ppt 2 1

On Demand Insurance Imperative GOAL Deliver high quality applications on time and under budget Operations Development On Demand Insurance CEO Define Requirements Analyze Design Develop Test REWARD Achieve the most efficient Software Development Process D2-09 Analyze, Design & Develop Appl.ppt 3 On Demand Insurance Needs to Deliver Applications More Efficiently I need to be more productive. Many of the tools we have do not work together and my project managers are frustrated as they have little control of our projects. On Demand Insurance CIO The IBM Software Development Platform incorporates over 30 years of industry best practices that will make your development team operate at peak efficiency IBM D2-09 Analyze, Design & Develop Appl.ppt 4 2

Software Development Challenges Why Software Development Teams Need to Improve Cancelled prior to completion Were delivered over budget Were NOT considered successful 30% 54% 66% Source: THE STANDISH GROUP 2003 D2-09 Analyze, Design & Develop Appl.ppt 5 Waterfall Development Lifecycle Old Fashioned Way of Doing Development Application Sequential Process Limitations Requirements can never change Design has to be 100% correct Not well suited for On Demand changes Analyze High degree of failure for large projects Design Code Goodness: This model did formalize the development roles Winston Royce, 1971 Test Integration D2-09 Analyze, Design & Develop Appl.ppt 6 3

Follow these 30 years of Best Practices - Operate at Peak Efficiency Integrated Lifecycle Development IBM Software Development Platform Efficiency Systematic Testing Team Processes Integrated Development Tools Unified Modeling Language (UML) Architecture and Modeling Tools Iterative Development Integrated Best Practices Individual Developer Tools Software Development Process UML = Unified Modeling Language. Open Modeling Standard controlled by OMG http://www.uml.org/ D2-09 Analyze, Design & Develop Appl.ppt 7 Foundation of the IBM Software Development Platform - The Four Imperatives Four Imperatives State of the art Software Development! Analyze Design Code Test 1. Develop Iteratively 2. Focus on Architecture 3. Continuously Ensure Quality 4. Manage Change and Assets Iteratively = to perform multiple times D2-09 Analyze, Design & Develop Appl.ppt 8 4

Iterative Development Reduce Risk and Achieve Better Productivity Application How do you handle a big project? One bit at a time! Iteration 1 Analyze Design Code Iteration 2 Analyze Design Code Iteration 3.. Analyze Design Code Test Integration Test Integration Test Integration Earliest iterations address greatest risks Each iteration includes integration and test Ensures Quality early in the process D2-09 Analyze, Design & Develop Appl.ppt 9 Iterative Development Reduces Risk High R I S K Low Waterfall risks project delay Iterative Insures success Risk reduction Increasing TIME D2-09 Analyze, Design & Develop Appl.ppt 10 5

Iterative Software Development Platform at On Demand Insurance- A LifeCycle Analysts Architects Developers Testers Analyze Design Code Test Analysis & Requirements Document requirements Model application and data Study impact Check out source code Make changes Testing Mark complete Manual Test Functional Test System test Document results Project Managers Executives Start project and track progress Assign resources Enforce Rational Unified Process Align investments with business objectives Analyze and monitor project portfolios D2-09 Analyze, Design & Develop Appl.ppt 11 Fatal Flaw for Mercury No Iterative Integrated Development Lifecycle Analysts Architects Developers Testers No iterative integrated development lifecycle Mercury Mercury Quality Center No iterative development process No focus on quality early in the cycle No Integrated Development Environment No managing change and requirements early in the cycle No UML Modeling Source: IBM Competitive Project Office Research, 2005 D2-09 Analyze, Design & Develop Appl.ppt 12 6

Fatal Flaw for Microsoft No Iterative Integrated Development Lifecycle Analysts Architects Developers Testers No integrated business driven development lifecycle Microsoft Microsoft Visual Studio.NET No iterative development process No focus on quality early in the cycle No managing change and requirements early in the cycle No UML Modeling Source: IBM Competitive Project Office Research, 2005 D2-09 Analyze, Design & Develop Appl.ppt 13 The Software Development Platform First Start with Rational Unified Process (RUP) Best Practices in a box! Process Definition for Iterative Development All team members share: One knowledge base One process framework One common language (UML) Web-based delivery D2-09 Analyze, Design & Develop Appl.ppt 14 7

On Demand Insurance Began by Defining a Software Development Process with RUP This process definition will become their foundation Roadmap of how value will be delivered to the business Consistency Help team members understand their responsibilities and their relationship with other team members Predictability Help identify what resources are needed and when Enables metric development to support future planning Defines decision points to reduce surprises Quality Built on the four Imperatives Focus on risk reduction Iterative Development D2-09 Analyze, Design & Develop Appl.ppt 15 DEMO: Rational Unified Process (RUP) A process definition to help you to decide Who Does what To produce something When they do it And how that artifact gets used To build and maintain a quality software system What did you just see? A pre-defined and configurable process that enables best practices in your development organization and processes Productive and fewer mistakes D2-09 Analyze, Design & Develop Appl.ppt 16 8

On Demand Insurance Next Looks at Architecture and Modeling Model the Architecture Create Use Case model Create Class Diagram Communicate with a common language Unified Modeling Language (UML) Standard - http://www.uml.org/ Reduce complexity Create and manage abstract representations Improve quality Seamless model integration reduces translation errors Generate code from model and synchronize code to model Manage change Maintain traceability across artifacts Accelerate results with model-driven development D2-09 Analyze, Design & Develop Appl.ppt 17 Why is Modeling Important? 1. Could you build this without a blueprint? 2. Could you teach someone else how to build this? 3. Could you change this without a blueprint? Modeling provides a blueprint for your application D2-09 Analyze, Design & Develop Appl.ppt 18 9

DEMO: Architecture and Modeling Overview On Demand Insurance uses modeling Modeled their architecture and their applications 1. Use Case diagrams 2. Sequence diagrams 3. Deployment diagrams 4. Class diagrams What did you just see? Model Driven Architecture (MDA) A well designed and architected approach to their applications Productive and fewer mistakes D2-09 Analyze, Design & Develop Appl.ppt 19 On Demand Insurance Needs to Improve Insurance Application We need to change our Insurance Web application. I want to add a home insurance discount for preferred customers. On Demand Insurance CIO Use the IBM Software Development Platform to do this. IBM D2-09 Analyze, Design & Develop Appl.ppt 20 10

Software Development Platform Enhancing the Application IBM RequisitePro IBM ClearQuest Analyst IBM ClearQuest IBM RequisitePro IBM ClearQuest IBM ClearQuest IBM ClearCase IBM Rational IBM Rational Software Modeler Software Architect Project Manager Architect Developer Rational Manual Tester Rational Functional Tester Rational Performance Tester Tester requirements document change request update model create code Test cases defect report Roles, activities and artifacts coordinated by IBM Software Development Platform D2-09 Analyze, Design & Develop Appl.ppt 21 Start with Managing Requirements IBM Rational RequisitePro Effective Requirements Management is Critical to Iterative Development RequisitePro integrates the entire software development process Understand and track requirements Model user interactions; validate requirements Manage changes to requirements Legal Define test cases on requirements Marketing Architects Access RequisitePro from 1.Native Interface 2.Eclipse plug-in 3.Browser access rules Testers Developers Executives Integrated with the IBM Software Development Platform IBM Rational RequisitePro Users Customers Analysts Designers D2-09 Analyze, Design & Develop Appl.ppt 22 11

Next Manage Activities, Change and Workflow- IBM Rational ClearQuest Provides activity-based management Manages defects, enhancements, issues and workflow process Provides predefined configurations and automatic e-mail notification and submission Scales regardless of team size, location or platform Integrated with IBM Software Development Platform Project Analyst Submitted State Assigned State Access ClearQuest from: Postponed State 1.Native Interface 2.Eclipse plug-in 3.Browser access Opened State Duplicated State Resolved State Manager Architect Developer Tester Closed State D2-09 Analyze, Design & Develop Appl.ppt 23 DEMO: Analyst Enhances Request IBM RequisitePro IBM ClearQuest Analyst Project Manager Architect Developer Tester 1 2 Analyst will: 1. Use UML to understand the application - Define new requirement using RequisitePro - Analyze impact of new requirement 2. Use ClearQuest to start a new activity requirements change document request Roles, activities and artifacts coordinated by IBM Software Development Platform D2-09 Analyze, Design & Develop Appl.ppt 24 12

What Did You Just See? Communicate Requirements & Activities Across Lifecycle Single Requirements & Activity & workflow Repository for the entire software team! Requirements Workflow & Activities 1. Analyze and design 2. Construct / develop Pre-production Testing Integration 3. Unit Test Deploy RequisitePro - Requirements 1. Use Case Documents 2. Eclipse plug-in 3. Auto e-mail for team 4. Relationships and traceability 5. Distributed support ClearQuest - Activities 1. Manage activities and workflow 2. Eclipse plug-in 3. Auto e-mail for team 4. Distributed support D2-09 Analyze, Design & Develop Appl.ppt 25 Fatal Flaw for Mercury Quality Center No requirements & activity management across the Software Development Lifecycle Requirements Activity Mercury provides some activity tracking designed for testers. It does not do activity tracking for the software development team????? 46% of required functions do not make it into released products Source: Gartner Mercury provides requirements designed for testers not the software development team Legal Source: IBM Competitive Project Office Research, 2005 D2-09 Analyze, Design & Develop Appl.ppt 26 Marketing Architects Customers rules Testers Developers Designers Executives Analysts Users 13

Fatal Flaw for Microsoft Visual Studio.NET No requirements & activity management across the Software Development Lifecycle Requirements Activity Microsoft provides no activity tracking across the software development lifecycle????? 46% of required functions do not make it into released products Source: Gartner Source: IBM Competitive Project Office Research, 2005 rules Microsoft provides no requirements tracking across the software development lifecycle Legal Marketing Architects Customers Testers Developers Designers Executives Analysts Users D2-09 Analyze, Design & Develop Appl.ppt 27 DEMO: Project Manager Starts Project and Assigns Resources IBM ClearQuest Analyst Project Manager Architect Developer Tester 1 2 Project Manager will: 1. Use ClearQuest to understand the activity 2. Use ClearQuest to determine workload assignment and assign someone to work on the enhancement requirements change document request Roles, activities and artifacts coordinated by IBM Software Development Platform D2-09 Analyze, Design & Develop Appl.ppt 28 14

What Did You Just See? A change workflow state model in action 1. Enables a structured, measurable workflow 2. Project Manager and Team communicate effectively 3. Workloads are managed Activities & Workflow IBM Rational ClearQuest Bottom Line: Change tracking 1. Enables iterative development 2. Reduces project risk D2-09 Analyze, Design & Develop Appl.ppt 29 DEMO: MODEL the Enhancement Analyst IBM RequisitePro IBM ClearQuest IBM Rational Software Modeler Project Manager Architect Developer Tester 2 1 3 Architect will: 1. Receive notification from ClearQuest 2. Check the requirements using RequisitePro requirements document change request update model 3. Use UML to understand the application and enhancement and Model the enhancement Roles, activities and artifacts coordinated by IBM Software Development Platform D2-09 Analyze, Design & Develop Appl.ppt 30 15

What Did You Just See? Architect used UML Modeling 1. Use case diagram 2. Sequence diagram 3. Class diagram Productivity is enhanced 1. Requirements are quickly identified 2. Easily identify objects to change 3. Visual UML diagrams document system architecture 4. Communication complete between Analyst and Architect D2-09 Analyze, Design & Develop Appl.ppt 31 Unified Change Management Manage Change and Complexity IBM Rational ClearQuest Manages activities Simplify and control change Associate artifacts with activities IBM Rational ClearCase Manages artifacts Build the system Which activities in build 1. Calculate Premium 2. Create a new class called RiskFactor 3. 10% discount for preferred customer Which source code modules Use activity association to Include appropriate source code D2-09 Analyze, Design & Develop Appl.ppt 32 16

DEMO: MAKE the Enhancement Analyst IBM ClearQuest IBM ClearCase IBM Rational Software Architect Project Manager Architect Developer Tester Developer will: 1. Receive notification from ClearQuest 2. Use the model to understand 3. Make the enhancement 4. Synchronize model with code 1 2 3 requirements change update create code Test cases defect document request model report Roles, activities and artifacts coordinated by IBM Software Development Platform D2-09 Analyze, Design & Develop Appl.ppt 33 What Did You Just See? Developer Makes the Enhancement Improve Effectiveness: Manage Change and Accelerate Productivity Developer receives assignment (ClearQuest) and understands enhancement (UML) Improve Communication Developer uses built in modeling tools to understand how to make enhancement - Increase Quality - Reduce errors 1. Developer makes the change in the model, and synchronizes model and code. 2. Changes to source code are associated with an activity. - Increase Productivity - Manage Change - Document application Productivity is enhanced Requirements are quickly identified Easily identify objects to change Source code is associated with activities D2-09 Analyze, Design & Develop Appl.ppt 34 17

Recent Developer Productivity Study Recent Branham Group Study NEW Developer Productivity Study - Comparing IBM Developer Tools to Microsoft Developer Tools IBM Development Environment VS Microsoft Development Environment Which one is more productive? Report available at: http://www.branhamgroup.com/tools_study Source: Branham Group Inc. D2-09 Analyze, Design & Develop Appl.ppt 35 Developer Productivity Study Top 10 Productivity Lessons Developer Productivity Study - Comparing IBM Developer Tools to Microsoft Developer Tools 1. The IBM tools were more productive in 7 out of 8 applications built 2. Almost twice as many Microsoft tools and support software was required to build the 8 applications 3. The IBM tools met all of the application requirements; Microsoft tools only met 4 out of 8 4. Microsoft had 3 the number of lines of code that were manually generated by hand 5. IBM provided wizards to build all the applications. Microsoft provided wizards in 4 of the 8 applications. 6. IBM provided built in test environments in all 8 applications. Microsoft had to build test harness and forms in 6 of the eight applications. 7. Microsoft was unable to build a robust human workflow application 8. Microsoft was unable to simulate and do cost analysis of workflows 9. Microsoft was unable to easily build multiple related pages in a portlet 10. Microsoft was unable to build a UML sequence diagram from existing code. Also unable to synchronize UML code with C# code Source: Branham Group Inc. D2-09 Analyze, Design & Develop Appl.ppt 36 18

Tools Productivity- Recent Study Proves IBM is More Productive IBM Development Environment is more productive for Server Side programming Application Scenario 1. Build a Simple Web Application 2. Build Web Service from Scratch 3. Build Web Service from Existing Code 4. Implement Distributed Transactions 5. Build & Deploy Human & Automated flows 6. Build Portlet Function for a Portal 7. Connect Portlet to Enterprise Systems 8. Model Key Components of Application IBM 251 19 9 27 145 44 23 2 Microsoft 221 40 22 41 Unsupported 96 74 5 Microsoft Slower by 2.1 2.6 1.5 2.2 3.2 2.4 Note: All time is in minutes Source: Branham Group Inc. D2-09 Analyze, Design & Develop Appl.ppt 37 On Demand Insurance Information Technology Lifecycle Management Solutions Govern IT Solutions IBM Rational Portfolio Manager Manage Change and Ensure Quality IBM Rational ClearQuest IBM Rational Application Developer IBM Rational Manual Tester IBM Rational Functional Tester IBM Rational Performance Tester IBM Rational Problem Resolution TK IBM Rational Performance Optimization TK End-to-End Application Management IBM Tivoli System Manager IBM Tivoli Service Level Advisor IBM Tivoli Enterprise Console IBM Tivoli Monitoring Family IBM Tivoli Monitoring for Transaction Performance IBM WebSphere Studio Application Monitor Analyze, Design, and Develop Solutions IBM Rational Unified Process IBM Rational Software Architect IBM Rational RequisitePro IBM Rational ClearQuest IBM Rational Application Developer IBM Rational ClearCase Accelerate Deployment IBM Tivoli Provisioning Manager IBM Tivoli Intelligent Orchestrator IBM Tivoli Configuration Manager IBM TotalStorage Productivity Center with Automated Provisioning D2-09 Analyze, Design & Develop Appl.ppt 38 19

How Was this Integration Achieved? Raising the level of abstraction, transforming development into one integrated lifecycle process Analyst Architect Developer Tester Project Manager Eclipse Eclipse Model Framework (EMF) - Meta Data Storage for the IBM Software Development Platform - Point of integration (like a single repository) Eclipse 3.0 Core Function D2-09 Analyze, Design & Develop Appl.ppt 39 Software Lifecycle Development Competitive Landscape Integrated Software Development Lifecycle Requirements Analysis Design and Modeling Integrated Developer Environment Managing Change across Lifecycle Heterogeneous Support LEGEND No Function Function Weaker Function Source: IBM Competitive Project Office, 2005 D2-09 Analyze, Design & Develop Appl.ppt 40 20

Software Lifecycle Development Platform Customer Success Standardized on the IBM Software Development Platform Challenge Differentiate Unisys in the systems integrator marketplace IBM Rational forms the kernel of our 3D Visual Enterprise solution. Using Rational tools and best practices has helped us achieve a 6 to 18 month market lead over our competitors. Ed Ferrara, 3D-VE Program Development Manager Solution 3D Visual Enterprise Unique consulting framework Results Accelerated client success 25-40% cycle time 75-100% productivity 25-60% cost savings http://www.ibm.com/software/success D2-09 Analyze, Design & Develop Appl.ppt 41 Are You as Productive as You Could Be? Rebecca: The Sword commercial goes here. D2-09 Analyze, Design & Develop Appl.ppt 42 21