International Projects in Industry and Business Management BACHELOR STUDY PROGRAMME 2014/2015 Spring semester (6th) Institut Supérieur de Technologie de LYON - I.S.T.L. 69 Boulevard Jean XXIII 69373 LYON Cedex 08
Our institution: Our philosophy and mission Foundation LA MACHE favours a complete and balanced education; our ambition is to enable every student to be responsible of its own life and find its place in the society. The second studies degree of Foundation LA MACHE structure is based on ISTL - Institut de Technologie de LYON. ISTL, Institute of technology since 1998 implements trainings with an international pathway validated by 240 ECTS credits. Our organizational structure: Our structure is deeply linked with the professional world The school board composed of companies directors defines general policy. The managerial and supervisory staff composed of professionals; they are committed to passing on their experience. They organize, coordinate lectures and supervise programs. The lecturing staff is selected on the basis of their professional and teaching experience composed of : - Lecturers from universities and engineering s schools - experienced companies executives - experts International relation office: The International Relations Office manages and develops agreements with partner universities and organizes international programs and activities. It welcomes, provides information and assists international and outgoing students. It also promotes international communication and represents the university abroad. Our team : Tatiana RUPCIC Linda ZEKRI Coordinator of International Relations Student Liaison Officer Tel. +33 (0)4 78 78 85.01 Tel. +33 (0)4 72 78 52 38 EMail : tatiana.rupcic@lamache.org EMail : linda.zekri@lamache.org Our partners: IFE Lodz - POLAND NEBRIJA Madrid - SPAIN 2
Title International Projects in Industry and Business Management Summary of job reference or skills acquired elements List of activities referred to the diploma: Business Industrial Project Manager contributes to the economic development of an industrial company in an international context. This kind of manager has an essential position in the organization to guide the top management in the competitive foreign markets. The Business and Industrial Project Manager is responsible for the technical and commercial activities for the given geographical area. The manager leads the technological, organizational and commercial development. The manager organizes the assembly, manages the continuous monitoring of the project and adds a higher value through technology, developed products, service equipment, installation, delivery, financing etc. The manager builds the link between the customer and the services of a company covering commercial, technical and financial aspects. All the actions are executed according to the regulations, time limit, costs and quality requirements. The manager remains aware of the business sector on local, European and global level. He/she collects useful information about threats and opportunities. It is an essential employee in the strategy for innovation and sustainable development of the company. The manager s activities are applied within industrial companies or service companies. The manager communicates with the customers, various services and other participants (consulting firms, production department, marketing department, purchasing department, suppliers, service providers etc.). It varies according to sector, organization, procedure, market dimension (national, international) and the project (innovation, high-tech quality etc.). This work involves travelling and business trips abroad, where it is necessary to speak foreign language(s). Skills or estimated abilities: The graduates of International Projects in Industry and Business Management Certificate are able to: - Coordinate the industrial systems, processes and production, - Manage business and industrial projects, - Deal with international trade: Sales management, Purchasing management, Logistics, Technology transfer operations, - Communicate in foreign languages: English and Spanish or English and German. - Manage the Information Technology. 3
Activity sectors or types of jobs available by the holder of this diploma, this title. Activity sectors : All industrial companies Accessible jobs types: - The head of industrial business - responsible for industrial projects, - Purchasing Manager / Sales Manager, - Industrial Project manager, - Technical and Commercial Manager, - Unit Profit Manager, - Technical Manager Procedures for obtaining this certification Description of the components of the certification : The components of the certification are organized in 4 blocks of 9 modules: - Block n 1 : «Business and projects management and administration» o (1) Implement business strategy and policy development, o (2) Set up a business action plan, o (3) Manage business or projects in industry. - Block n 2 : «Implementation of industrial systems» : o (4) Master concepts of information system o (4) Convert, transmit energy/power and control systems, o (4) Create and build an innovative system. - Block n 3 : «Management of international relations» : o (5) Implement the international business strategy, o (6) Manage International business and projects, - Block n 4 «Communication and Management» : o (8) Manage a team and communicate, o (9) Plan and manage general activities, Foreign languages: 2 foreign languages (English and Spanish or German) Evaluation methods : - By work realized in the academic field: o Case studies o Mini projects, tutorial projects o Reconstructed professional scenarios, - By work realized in the professional field : o Internship or cooperative education: thesis report and presentation - By studies at the partner s university abroad: o ECTS credits acquired To get the validation of the activities unit (block)s, the candidate has to validate all the modules. 4
Distribution: BLOCKS - B1 - Business and projects management and aministration 12% - B2 - Implementation of industrial systems. 11% - B3 - International exchange management 11% - B4 - Communication Management 11% -B0 - Mobility or Work Placement 36% - B0 - Dissertation 7% - B0 - Intership 12% MODULES 15,0 10,0 5,0 0,0 Study organization: An International Path: 2 countries, 2 languages in 2 years BACHELOR Program 180 crédits ECTS MASTER I Program 240 crédits ECTS May Internship - 9 to 11 weeks Sup La Mache (courses in English language) Student mobility abroad Courses in Spanish or German language February September Student mobility abroad Courses in English language Sup La Mache (courses in English >50%) 5
International Projects in Industry and Business Management BACHELOR's degree program in English - Third year program / 6th semester CODE Blocks, Competencies, Courses. ECTS Coef. TPC FFP Total B1 Business, projects management and administration: (9) (7) 67 157 224 B1-UE1 UE-1 Implement business strategy, policy development 2 35 41,5 76,5 B1-UE1-11-S Business strategy and policy development 3 1 17,5 21,0 38,5 B1-UE1-12-S Economic intelligence expertise (CI) 1 17,5 20,5 38,0 B1-UE2 UE-2 Set up a business action plan 3 18 56 74 B1-UE2-21-S Marketing 1 7 17,5 24,5 3 B1-UE2-22-S Sales management and Negotiation 1 7 21,0 28 B1-UE2-23-S Introduction to accounting 1 4 17,5 21,5 B1-UE3 UE-3 Manage business and projects in industry 2 14,0 59,5 73,5 B1-UE3-31-S Projects and business management 3 1 7 35 42 B1-UE3-32-S Process management 1 7 24,5 31,5 B2 Implementation of industrial technology: (9) (7) 84 133 217 B2-UE1 UE-1 Master basic concept of information system 2 38,5 52,5 91 B2-UE1-11-S Data bases 4 1,25 17,5 24,5 42 B2-UE1-12-S Networks and services 0,75 21 28 49 B2-UE2 UE-2 Convert, transmit energy/power and control system 2 21 56 77 B2-UE2-21-S Software development 3 1 10,5 28 38,5 B2-UE2-22-S Electronic systems 1 10,5 28 38,5 B2-UE3 UE-3 Create and build an innovative system 3 24,5 24,5 49,0 B2-UE3-31-S Statics 1 7,0 7 14 2 B2-UE3-32-S Strength of materials 1 7 7 14 B2-UE3-33-S Computer Aided Design (CAD) 1 10,5 10,5 21 B3 International management and international relations: (8) (6) 42 147 209 B3-UE1 UE-1 Implement the international business strategy 3 28 77 105 B3-UE1-11-S Business English (English Central ELearning) 4 2 24,5 59,5 84 B3-UE1-12-S Cross culture management 1 3,5 17,5 21 B3-UE2 UE-2 Manage international business and projects 3 14 70 104 B3-UE2-21-S International business actions 1 7 28 35 4 B3-UE2-22-S International project: case study 1 7 28 35 B3-UE2-23-S Cultural project 1 20 14 34 B4 Communications Management: (4) (3) 50 56 106 B4-UE1 UE-1 Manage team and communicate 2 8 42 50 B4-UE1-11-S Communications management (Voltaire ELearning) 2 1 3 21 24 B4-UE1-12-S Other language - Spanish or French 1 5 21 26 B4-UE2 UE-2 Plan and manage general activities 1 42 14 56 2 B4-UE2-21-S Technical project 1 42 14 56 TOTAL (30) (23) 243 493 736 6
B1 - Business and project management and administration 6 th semester (9 ECTS) B1-UE-1 Implement business strategy, policy development 3 ECTS B1-UE1-11-S Business strategy and policy development (17.5) + 21 hours This course defines the components and processes of the strategic management. Topics include strategic management, social responsibility, environmental and internal analysis, diagnosis, strategic selection, implementation of new ideas and evaluation of result. To identify and explain a company s mission and vision To relate and adapt the statements to the company's strategic direction. To identify and practice the main tools by internal and external analysis methods (strategic and prospective approaches) and translate their findings into action plans To prepare a SWOT analysis and explain the relationship between each part and company's strategic direction. B1-UE1-12-S Economic intelligence expertise (CI) (17.5)+20.5hours Competitive intelligence (CI) is a systematic program for gathering, analyzing, and managing external information that can affect an organization s plans, decisions, and operations. To understand the intelligence process in general and the competitive intelligence, To identify and respond to an organization's intelligence needs, To be familiar with methods of gaining the internal, external, primary and secondary information, To apply basic analytical inductive and deductive reasoning, analyse the connections and alternative thinking. B1-UE2 Set up a business action plan 7 3 ECTS B1-UE2-21-S Marketing (7) + 17.5 hours Marketing is an organizational function where the market and customer behaviour are studied in order to promote the products and services. The company uses the marketing tools to achieve the quantitative results in the short term. Marketing helps the organization to reach higher profits. To evaluate the strengths and weaknesses facing the sector's opportunities and threats, To evaluate the markets' risks, constraints and challenges, To use data to anticipate the development of the market, To carry out the Portfolio Analysis, To participate in the development of products, To anticipate the offer by defining opportunities of sustainable development, To determine prices aiming at Return on Investment (ROI) and margin, To add value to the company's image, To develop and improve sales (margins), To use different communication media, To develop the customer loyalty.
B1-UE2-22-S Sales Management and Negotiation (7) + 21 hours Sales management has three roles: 1) implementation of sales techniques, 2) management of sales operations, 3) talent development and leadership. Negotiation the course aims at preparation of students for technical negotiation in business that takes place every day by the simulation of the situations. To make the sales team aware of the importance of encouraging new ideas from the customers in order to anticipate needs of the market, To select the potential clients and carry out the research of the market, To optimize the procedures and to organise the meetings, To be aware of the functioning of the company and prepare visits of it, To lead sales assessment and increase the client loyalty. B1-UE2-23-S Introduction to accounting (4) + 17.5 hours The manager is not an accountant but he/she has to understand and analyse the given information and explain it. To be capable of this, the manager has to understand the basic principles of accounting. To understand the balance sheet and profit & loss account, To explain the data, To use the table of cash flow, To determine and analyse the costs and margin, To be familiar with financial terms: costs, expenditures, interest, margin, acquisition costs, current value, discount, investment, funding etc. To determine the profitability of a product, project or activity. B1-UE3 Business management and industrial projects 3 ECTS B1-UE3-31-S Project (and business) management (7) + 35 hours Project management is the process and activity of planning, organizing, motivating, and controlling resources, procedures and protocols to achieve specific goals in technics and business activities. To identify and develop the technical, human and financial resources to start industrial or business project, To manage processes, position yourself within a system of participants, To manage time, To manage budget, To manage risks, To keep a trustworthy relationship with the clients, To report on the company's different services and on its management, To finish the project: delivery, receipt, launching the service and guarantee, To keep records of the project by archiving, To benefit from the experience and utilise it in continuous improvement process. 8
B1-UE3-32-S Process management (7) + 24.5 hours Process management is an organizational activity which brings together all the parts of a process. The parts are structured, documented, analysed, optimized and controlled. Process management contributes to overall improvement of the organization. A common objective of Process management is to master the technology in order to drive and manage changes in an organization. To acquire the useful tools to identify, describe, improve and authorize the process, To assess the critical importance of process management, To apply relevant methodologies to analyze, design, improve and report the processes, To optimize the organizational capacity according to market needs, To organize and execute a large-scale, multi-dimensional and cross-functional process improvement within the industry, To improve workflow and productivity through optimized staffing, staff allocation and workload efficiency, To place all the participants into the system. B2 - Implementation of industrial system 6 th Semester (9 ECTS) B2-UE-1 Master basic concepts of information system 4 ECTS B2-UE1-11-S Databases (17.5)+24.5 hours A database is a collection of information that is organized in order to be easily accessed, managed, and updated. Databases can be classified according to different types of content. To use data model to design logical structure and determine in which way data can be stored, organized, and controlled; To manage operational processes through the data processing; To protect and secure the data in a network. B2-UE1-12-S Networks and services (21) + 28 hours The subject explains networks based on technology. Networks and services define network concepts using theoretical and integrated approach from network applications to network protocols and services. The subject covers all stages of a network. To describe a network configuration structure and its functioning; To identify and describe the connection between network's different components; To place different network functions in the OSI model; To identify different network configurations; To identify a client-server architecture software components. 9
B2-UE-2 Convert, transmit energy/power and control system 3 ECTS B2-UE1-21-S Software development (10.5) + 28 hours The Software Development Life Cycle is a process that ensures that good software is built. Each phase of the product life cycle has its own process and features that fit into that phase. There are typically 5 phases of software development: 1) 1) Analysis of user s requirements, 2) Design of the program, 3) Coding the program, 4) Documentation and 5) Test of the system. To analyse the needs of the product development, To use programming platform, To develop procedural, objective and event-driven programmes, To create graphic interfaces using dedicated tools, To adjust the application interface to fit ergonomic requirements. B2-UE2-22-S Electronics system (10.5) + 28 hours The course introduces the principles of the given system (environment of microcontroller, programmes, integrated development of environment (compiler, text editor), sensor based circuit building skills. To choose the best sensor considering the specifications in the industrial context, To provide a sensor's coherent electronic connection, To program a microcontroller, To connect a sensor to a given system. B2-UE-3 Create and build an innovative system 2 ECTS B2-UE3-31-S Statics (7) + 7 hours The students are taught the principles of statics including the support systems and reactions of limitation, moments of force, torque, equilibrium in 2D and 3D systems and rigid bodies. Students establish the equation of equilibrium for any system of force and determine all reactions. To draw a scheme of loads, To apply analytic methods of statics to analyse mechanical systems (3D force system) to model the reaction to various forces, To demonstrate the ability to apply the appropriate conditions of equilibrium on the particular rigid body or mechanical system. 10
B2-UE3-32-S Strength of materials (7) + 7 hours Students are taught how to apply knowledge of mathematics, science and engineering on mechanics of materials under axial loading, torsion, bending and combined loading. The course prepares them to design components to meet desired needs in terms of strength and defection. The students identify, formulate and solve engineering problems related to the reaction of materials to various types of loading. To understand the schemes of structural parts, materials and loads; To apply the method of selection and identify internal loads and calculate required geometric characteristics; To calculate and determine the section characteristics; To evaluate characteristics of materials such as strength, plasticity, elasticity, hardness and creep; To evaluate attributes and stiffness of structural elements under tension, bending, torsion and shear loading; To calculate deformations of structural elements under tension and torsion loading. B2-UE3-33-S Computer aided design (CAD) (10.5)+10.5 hours There is an increasing pressure on manufacturing organisations to be more productive, efficient and pro-active towards the market needs. This has led the manufacturers to adopt new, faster and functionally advanced design of manufacturing and communication tools in order to maintain a competitive advantage. Current computer modelling techniques enable sophisticated software design to be used at an early stage in the design prototype development of a product. Objectives: To create digital detail drawings via SolidWorks software, To use 3D surface modelling principles, To make a model of virtual objects in 3D and create necessary views in two dimensional system, To use internal system and create graphical database, To design technical products applying typical elements and products and combine technical, economical, ergonomic and aesthetic requirements, To print 3D models. 11
B3 Management of International relations 6 th Semester (8 ECTS) UE-1 Implement the international business strategy 4 ECTS B3-UE1-11-S Business English (24.5)+59.5hours The English program helps the students to develop and improve speaking, listening, reading and writing skills in the business field. The skills and confidence in communication improve as they learn. The students use English in flexible and effective way in social and professional environment. The students acquire correct usage of language of science and technology along with the effective usage of all language skills. The Business English course develops competence in writing a scientific analysis (text) as well as oral presentation. The students acquire business terminology. To acquire appropriate expressions, To use English fluently in meetings, To be heard, understood and hold the audience's attention, To develop fluency in expression and overcome stage fright, To achieve level B2 in BULATS examination. B3-UE1-12-S Cross-culture management (3.5)+17.5 hours This course aims at increasing the employability of graduates by acquiring the knowledge, skills and attitudes required in cross-cultural communication and education. The course differs from a conventional model. It consists of a set of files where the students discuss the theoretical background and methodological approaches to cross-cultural communication and conduct a supervised research project in this area. To understand the influence of culture on the behaviour of foreigners, To present the basic information about a particular culture, To acquire the essential cultural aspects and use it in the business, To negotiate in an international context, To identify cultural profile of a foreigner and his nationality, To manage international team, To manage the communication, negotiation and work with different nationalities. 12
B3-UE2 Manage International business and projects 4 ECTS B3-UE2-21-S International business actions (7) + 28 hours International Business action course presents the key steps that lead to succeed in international field. The course presents the current trends and techniques in purchasing and sales. The students develop business strategy, promote the brand and develop competitive intelligence. To identify a network for the international development and markets, To determine potential attractive markets and identify the benefits and customers, To choose the way of entry: importers, agents, distributors, subsidiaries etc., To run a research, To adapt communication and negotiation to the culture, To manage the essential elements of an international offer or an invitation to offer, To create international purchasing contract by adapting different contractual forms, To calculate the acquisition price of import/export product taking the INCOTERMS into account, To optimise the methods of payment of international sales and purchase, To manage the funding and security of the international payments. B3-UE2-22-S International project: Case study (7) + 28 hours For the purpose of the case study the students use company s data which are open to public (official websites). The general information, both technical and commercial, is certified by the company. For the purpose of the case study, only the information taken from professional documents, which are regularly updated, is allowed. Information is available in English and in the students native languages. The case s objective is to prepare the students for professional environment. The case study lets students develop their capabilities in managing situation in a company with many interdependent aspects regarding the subjects taught. The students must use their acquired skills in engineering and business management (communication, project management, commercial negotiation, marketing, logistics, English ). To work in multinational groups on projects, To observe, compare and integrate the culture (technical, commercial and professional practices of each country), To experience competencies acquired during the current study program, To be able to work on cross professional skills, To practise technical and commercial English in an industrial environment, To develop the mobility (globalization). 13
B3-UE2-23-S Cultural project (20) + 14 hours Cultural project is an interdisciplinary, interactive course that provides an introduction to intercultural questions that rise from the growing diversity and interconnection of France and the world. In order to develop an essential level of cross-cultural competency, this cultural project challenges graduates to learn about the ways how the people from different cultural backgrounds think, communicate, work and behave. To study and analyze cultural, economic, technical subjects related to the city, the region or the country where the graduates stay, to understand better how the inhabitants live and work, To work in a team with foreign students, organize meetings or visits; participate in trade fairs, make videos, carry out a survey etc. To present the project results in written form. B4 Communications management 6 th Semester (4 ECTS) B4-UE1 Manage a team and communicate 2 ECTS B4-UE1-12-S Communications management (3) + 21 hours This module develops the fundamental knowledge of the basics of communication. Students apply their skills in practice: understand the conception, models and levels of communication. They acquire ability to talk and listen effectively, emphasize, analyze, and critically assess various communication situations using verbal and nonverbal expressions in various communication situations. To build, adapt and apply the communication plan, To run the meetings and issue the documents of the activities, To create and adjust the folders and documents, To optimise the information circulation, To supervise the acceptance, selection, classification and archiving of documents. B4-UE1-12-S Other language - Spanish or French (5) + 21 hours The Spanish/French program helps the students to develop and improve speaking, listening, reading and writing skills in the business field. The skills and confidence in communication improve as they learn. The students use Spanish/French in flexible and effective way in social and professional environment. The students acquire correct usage of language of science and technology along with the effective usage of all language skills. The course develops competence in writing a scientific analysis (text) as well as oral presentation. The students acquire business terminology. To acquire appropriate expressions, To use Spanish/French in meetings fluently, To be heard, understood and hold the audience's attention, To develop fluency in expression and overcome stage fright, To achieve level B2 in BULATS examination. 14
B4-UE2 Plan and manage general activities 2 ECTS B4-UE2-21-S Technical project (42) + 14 hours This subject develops the knowledge of basics of engineering and specializes on execution of technical and business projects. The project allows students to benefit from working in a team and applying the advanced scientific, technical and business English. The technical task is: - To discover and formulate client s needs - To propose solutions, analyse them and choose the best option - To propose this option with an alternative solution - To select the best option with the client, the solutions have to meet the technical, economical, safety and environmental criteria - To perform considering quality management, maintenance, legal, international requirements - To report follow up procedures to the client - To close the project and make a presentation of the Final Project To solve technical problems using standardized elements, To perform in compliance with technical, economical, safety and environmental requirements, To present the project results in written and oral form, To use the legal and standardized documentation. DISTRIBUTION - BLOCKS - - B1 - Business, projects management and aministration. 30% - B2 - Implementation of industrial technology. 30% - B4 - Communication Management. 14% - B3 - International exchange management. 26% - COMPETENCIES - IE 14,0% 12,0% 10,0% 8,0 % 6,0% 4,0 % 2,0 % 0,0 15