City logistics innovations: game-changers or over-hyped curiosities

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City logistics innovations: game-changers or over-hyped curiosities Professor Alan McKinnon Kühne Logistics University Hamburg TRB Executive Committee Policy Session Washington DC 11 th June 2015 HAMBURG 26 SEPTEMBER 2013

City Logistics / Urban Freight Problems Coincidence of a high level logistical activity and high density of population Economic inefficiency: high delivery costs under-utilisation of vehicle fleets traffic congestion Environmental damage: air pollution / climate change noise irritation accidents visual intrusion EU target: Achieve essentially CO 2 - free city logistics by 2030 in major urban centres 2011 Transport White paper

Logistics Futurology mega-trend game-changer continued urbanization growth of urban freight traffic decentralization of retailing switch to online retailing greening of vehicle fleet etc omni-channel logistics unattended delivery crowd-shipping freight uberization drones 3D printing

City Logistics Innovations: from curiosity to mainstream? modal shift cargo cycles cargo trolleys cargo trams underground rail water-borne freight surface rail

operational innovations urban freight consolidation schemes mobile transhipment points delivery servicing plans (DSP) Delivery Servicing Plans (London) off-hours / night-time delivery public policy innovations freight quality partnerships

Growth of Online Retailing in Europe and the US Growth of European Online Retail Sales 2012-2017 Growth of US Online Retail Sales 2012-2017 Source: Forrester Research omni-channel logistics

Comparison of the Carbon Intensity of Conventional and Online Book Retailing Source: Edwards, McKinnon and Cullinane, 2009 Printers 170km Distributors Forward flow Returns 11g 21g 21g Sortation Centre 76g Fulfilment Centre 192g Conventional 669g CO 2 Online 426g CO 2 17g shop depot 21g Sortation Centre 99g Local Depot 23g Retailers 323g 99g 192g car 4340g bus 1270g van 181g home last link % of total 87% 75% 30% Calculation dominated by the last mile emissions Online retail supply chain s CO 2 advantage: Over shopping by car : 8.3 x Over shopping by bus: 2.8 x Underpinned by numerous assumptions

10

Unattended Delivery Options for Online Consumer Orders Collection points Home access system ebox fixed External boxes mobile train station Integral box park and ride unattended delivery to the home delivery to the car average 40% reduction in trips, fuel use and emissions based on Finnish research rapid growth of click-and-collect from shops / pick-ups Logistics of online retailing not simply a substitution of a car-borne shopping trip by a van delivery to the home it is broad diversification of order fulfilment channels and methods

Crowd Sourcing of Parcel Deliveries: Crowdshipping exploiting new spirit of collaboration commercialisation of social networking Benefits: accelerates last mile distribution more flexible, life-style-adjusted delivery fewer failed deliveries low marginal cost / improved asset utilisation lower traffic levels, emissions and congestion Problems: increased risk of theft, loss and damage inadvertant delivery of illicit products vulnerable to criminal / terrorist activity redefining interface beween passenger and freight transport Amazon trialling delivery of parcels by taxi in Los Angeles Financial times (15 Oct 2014)

Distribution by Drone: will city logistics take to the air?..the next big paradigm in transportation CEO of Matternet 10 reasons why distribution by drone is unlikely to work Very limited distance range and payload weight in the absence of a battery miracle Impossible inventory trade-off between product range and decentralised distribution Lacks the scale economies of hub-spoke distribution and last-mile groupage Household reception system very difficult and costly to standardise and operate Accident / liability risk: to people, aircraft etc Security risk: ideal target-practice for guns and air rifles Dependence on the weather Public concern about privacy and environmental quality Demand for premium same-day delivery small segment of online market Authorities very unlikely to approve use of urban air-space by delivery drones Drones are not a mass phenomenon (Frank Appel, CEO of DHL)

3-D Printing / Additive Manufacturing / Fabbing - Bulk delivery of printer filament replaces many separate product deliveries - Supply chain simplification eliminates numerous nodes and links - Minimal return flow of unwanted product / waste Need mass adoption to have much impact on urban traffic levels Constraints on the Mass Use of 3D Printing Very expensive relative to scale economies of batch production Need to attach high value to customised products Technical difficulty in producing all but simple parts Limited range of materials used constrains functionality Layering and bonding process causes intrinsic weakness less traffic, fuel use and emissions Home-made toys entry point for the domestic market?

Position of 3D Printing on the Gartner 2014 Hype Cycle Over-hyping of consumer applications? Spare parts Component manufacture Dental / body parts

Drones yet another curiosity Verdict on the game-changers Crowdshipping / freight-passenger vehicle synergies: major opportunities if social attitudes, collaborative business models, IT systems and regulatory policy are well aligned. Consumer-based 3D printing: potential for significant reduction in the amount of freight movement in urban areas but scaleability will be limited Co-ordinated implementation of the much broader range of city logistics innovations will be required decarbonisation of electricity generation + real game-changers: vehicle electricification Source: IEA IT and software developments: e.g. predictive analytics

Carbon footprinting city logistics: where do you draw the boundary geography national regional supply chain logistics system range of activities city district transport individual drop order product delivery round distribution network unit of consumption annual household purchases freight unit of transport analysis freight + personal type of movement

Logistics of instant gratification For online retailers, speed of delivery is a key competitive differentiator Pursuit of cost-effective same-day delivery from any order point to any delivery point Amazon DASH Smart fridge vendor management inventory (VMI) at consumer level on a JIT basis potential explosion in number of home deliveries restrained by price mechanism? Patience is a virtue Patience will be even more of a virtue in a low carbon world

Possible areas for transport research Feasibility, scaleability and impact of individual city logistics innovations Possible synergies between these innovations Applicability of the innovations in different urban environments Role of public bodies in incentivizing the uptake of innovations deemed to beneficial in economic and environmental terms Potential for modelling personal and freight flows in urban areas as an integrated fulfulment system Resolving methodological issues related to the carbon footprinting of city logistics and the setting of meaningful targets

Professor Alan McKinnon Kühne Logistics University the KLU Wissenschaftliche Hochschule für Logistik und Unternehmensführung Grosser Grasbrook 17 20457 Hamburg tel.: +49 40 328707-271 fax: +49 40 328707-109 e-mail: Alan.McKinnon@the-klu.org website: www.the-klu.org