have you got what it takes? A world-class company needs world-class talent
let s deliver better energy solutions together Shell has been supplying the world with energy for more than a century. During that time, Shell has constantly been at the forefront of innovation, from commissioning the construction of the first oil tanker capable of passing through the Suez canal in 1892 to our recent investment in Prelude a 488m long, 74m wide floating LNG plant off the coast of Western Australia. The need for creative thinking is only going to intensify. In the coming century, we must source sustainable energy for a growing world population in environmentally and socially acceptable ways. We re only going to be able to do that if we hire talented people, which is where you come in. During an internship with Shell, you ll be part of a diverse and internationally connected network of 87,000 employees in more than 70 countries around the world. An internship with Shell will develop your strengths and together with some of the finest minds in the business, you will help address the world s energy challenge from day one. Sound good? Read on for what we have to offer Shell Eastern Petrochemical Complex, Singapore 2 3
PROGRAMME OBJECTIVES Shell s assessed internships promise real work from day one, working side-by-side with experienced and inspiring colleagues. The insights and skills you ll gain will be invaluable for your future working career. Lasting 12 weeks, our internships involve you in live projects specifically matched to your interests and abilities. The work you do will make a real contribution to our business. You will have a mentor and a direct supervisor, who will give you regular, structured feedback on how you are doing. Shell assessed internship programme Taking part in a Shell internship is a great way to discover what Shell has to offer as an employer and for us to see if you have what it takes to become a part of Shell. The regular performance reviews will help you build on your strengths, and highlight any areas that you may need to work on. It s a unique opportunity as a Shell intern, you will have the chance to find out what the energy industry is really like, from the inside. Shell s internships are designed to help you: put into practice theories and concepts discover the work-related skills you already have and the ones you need to develop, through constructive feedback, evaluation and supervision improve general business skills, including communication, team-building, organisational, problem-solving and analytical skills gain exposure to the energy industry and related issues build valuable networks and contacts for future career options find out more about career options that you d not considered before, fields you could specialise in or areas of future study. 4 5
our BUSINESS Areas of our business: Upstream International: Searches for and recovers crude and natural gas internationally. upstream Americas (US, Canada, Latin America): Searches for and recovers crude and natural gas in the Americas region, often in joint ventures with international and national oil companies. Downstream: Is made up of a number of different businesses that turn crude oil into a range of refined products that they move and market around the world for domestic, industrial and transport use. A C D F M E J K Projects and Technology: Manages delivery of Shell s major projects and drives the research and innovation to create technology solutions. Corporate Functions: Includes Finance, Legal, Human Resources, Health, Safety, HSSE, SP, Security and Environment, Contracting & Procurement, IT, Government Relations, CO 2 and Sustainable Development. UPstream M A Exploring for oil and gas B Developing fields C Producing oil and gas D Mining oil sands E Extracting bitumen F Liquefying gas by cooling (LNG) G Regasifying LNG H Converting gas to liquid products (GTL) I Generating wind energy G H Downstream L O J Refining oil into fuels and lubricants K Producing petrochemicals L Developing biofuels M Trading N Supply and distribution O Retail sales P Business-to-business sales I P N O Gas and Electricity n Industrial use n Domestic use P P refined oil products n Fuels n Lubricants n Bitumen n Liquefied petroleum gas Chemical products used for n Plastics n Coatings n Detergents 6 7
Shell in numbers major projects 70+ COUNTRIES AND TERRITORIES IN WHICH WE OPERATE 1 ALBERTA 2 PORT ARTHUR 3 MARS B 4 QATARGAS 4 5 PEARL GTL 6 SAKHALIN-2 OIL SANDS REFINERY 87,000 employees EMPLOYED worldwide 48% of our production is natural gas 18.8 million tonnes of LNG SOLD during the year 3.2 million barrels of gas and oil every day 43,000 Shell service stations worldwide 30+ refineries and chemical plants RUN around the world Working for Shell, I contribute to some of the most exciting and innovative energy projects in Australia. Finlay, Australia 7 PERDIDO 8 CARDAMOM 9 PARQUE DAS 10 SHELL EASTERN 11 FLNG 12 GUMUSUT- DEEP CONCHAS PETROCHEMICALS KAKAP (BC-10) COMPLEX 8 9
how to apply STAGE 1 Apply STAGE 2 Online assessment To apply for an internship with Shell visit www.shell.com/graduate For all applicants, a completed online application is required and an up to date copy of your resume or CV. Once you ve successfully submitted your online application you ll be sent an e-mail invitation to complete two components of our online assessment. We re looking to find out more about how your personal abilities complement your professional qualifications. There are two parts to this: Step 4 Offer to undertake an assessed Internship with Shell After successfully passing the interview and if suitable opportunities are available, we ll invite you to join us for an internship. The internship will be assessed. Before you complete the internship you ll have a formal mid-term review. Prior to a final review you ll be asked to complete an online exercise and a written task followed by a final presentation about your project. Throughout the internship you ll be guided by a mentor and supervisor. STAGE 3 Interview Part 1 is a series of competency-based questions. Once you pass this part of the assessment you ll proceed to the final stage. We ll then contact you to complete Part 2 where you ll be assessed on your decision-making and problem-solving capabilities. Upon completing the online assessment you ll be considered to attend an interview. This will take place either face-to-face or over the telephone. Shell provides the opportunity for graduates to lead projects. I feel this is exciting as it allows me to develop my skills. Liu, China 10 11
WHAT WE LOOK FOR Whatever role you play within the business, there are certain qualities you will need in order to succeed. Right at the top of the list is the ability to enjoy a challenge. We have a habit of taking on projects that other people think are impossible, such as finding a way to reach disparate pockets of oil from a single drilling platform. Or designing a gas rig that runs on less power than it takes to boil a kettle. As individuals, we all bring something unique to the business, but there are certain key attributes we look for in our people. At Shell we use a certain method of assessing people s capabilities, known as CAR. It stands for: The culture and support I experienced through my internship really reinforced my decision that Shell is where I want to be. Sarah, United States Capacity It takes real intellectual, analytical and creative ability to learn quickly, identify issues, absorb information, make judgements and propose solutions. Achievement We expect plenty of enthusiasm, resilience and confidence are you someone who can always get things done? Relationship skills We look for rounded characters with both sensitivity and influencing skills. Are you able to work effectively with others in a diverse team? 12 13
INTERNSHIP EVALUATION PROCESS During your internship a supervisor and mentor will support you directly. You will be regularly assessed throughout your time with us to ensure you get the most from the experience and get feedback on your performance. Your performance throughout your internship will be evaluated by a number of people your supervisor, mentor, business or HR representative assessors. Pre-final year intern upon completion of a Shell internship, students who are 12 months from graduating will be evaluated for full-time employment on our Shell graduate programme. STAGE 1 MID-INTERNSHIP ASSESSMENT STAGE 2 END OF INTERNSHIP ASSESSMENT STAGE 3 PART A ETRAY A meeting will take place mid-way through your internship with your supervisor and mentor. The purpose of this meeting is to review whether you have met the milestones set at the start of the project, to provide you with feedback on your performance to date and to give you examples of where you are doing well and areas for improvement, using the CAR framework. A meeting at the end of your internship will take place with your supervisor and mentor. Its purpose is to formally review your performance throughout your internship, in relation to the milestones set at the start of your time with us. You will receive feedback on your performance. Before your internship presentation can take place, you must complete an online E-tray exercise. Think of it as the digital equivalent of dealing with a full in-tray: can you absorb information, think quickly and propose solutions? The E-tray assessment comprises two tasks and takes around an hour. STAGE 3 PART B INTERNSHIP PRESENTATION You ll also be asked to prepare a final presentation about your project. This presentation is an opportunity for you to summarise your work during your time with us, share your learnings and highlight your work achievements throughout your project. 14 15
INTERNSHIP OUTCOME If the overall evaluation of your internship meets our employment standards, you will progress to the next stage of our recruitment process. At this point we will seek to identify a suitable employment position for you, before making you a formal graduate employment offer. If the overall evaluation of your internship does not meet our employment standards, sadly, we won t be able to take things any further. But you will be able to re-apply to Shell after a period of three years. Two words I would use to summarise my experience on the graduate programme so far quality growth. Victor, Nigeria 16 17
Meet our former interns A graduate joining Shell needs to be equipped with a strong technical base and good personal skills. It is important to have a positive attitude and welcome the opportunity for continual self improvement and to always do the best you can! Finlay, Australia The Shell Internship has given me a truly enjoyable firsthand look into life as a Chemical Engineer in an oil refinery. The challenging hands-on nature of the internship provided numerous avenues for learning, which put my engineering skills to practice and fuelled my determination to make a career in this industry. Shiau Yinn, Singapore Shell s dynamic working environment, commitment to Diversity & Inclusiveness and a structured graduate programme makes my work here more exciting! Hu Xing, China Coming into Shell, the one thing I would advise is never to be afraid to speak up and ask questions on things that you are unsure or curious about. Questions hardly ever go unanswered in Shell. I find that the Shell staff are always willing to share their knowledge and experience with those who are keen and interested to find out more. Ian, Malaysia 18 19
www.shell.com/graduate Shell Shell_Careers shell/careers Shell is an equal opportunity employer 20