Oracle Utilities Network Management System

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Oracle Utilities Network Management System Release Notes Release 1.11.0.4 E36991-01 March 2013

Oracle Utilities Network Management System Release Notes E36991-01 Copyright 2013, Oracle and/or its affiliates. All rights reserved. This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish, or display any part, in any form, or by any means. Reverse engineering, disassembly, or decompilation of this software, unless required by law for interoperability, is prohibited. The information contained herein is subject to change without notice and is not warranted to be error-free. If you find any errors, please report them to us in writing. If this software or related documentation is delivered to the U.S. Government or anyone licensing it on behalf of the U.S. Government, the following notice is applicable: U.S. GOVERNMENT RIGHTS Programs, software, databases, and related documentation and technical data delivered to U.S. Government customers are "commercial computer software" or "commercial technical data" pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental regulations. As such, the use, duplication, disclosure, modification, and adaptation shall be subject to the restrictions and license terms set forth in the applicable Government contract, and, to the extent applicable by the terms of the Government contract, the additional rights set forth in FAR 52.227-19, Commercial Computer Software License (December 2007). Oracle America, Inc., 500 Oracle Parkway, Redwood City, CA 94065. This software or hardware is developed for general use in a variety of information management applications. It is not developed or intended for use in any inherently dangerous applications, including applications which may create a risk of personal injury. If you use this software or hardware in dangerous applications, then you shall be responsible to take all appropriate fail-safe, backup, redundancy and other measures to ensure its safe use. Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open Group. This software or hardware and documentation may provide access to or information on content, products and services from third parties. Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third party content, products and services. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third party content, products or services.

Preface These release notes provide an overview of the known issues in Oracle Utilities Network Management System Release 1.11.0.4. This preface contains these topics: Audience Related Documents Conventions Audience Oracle Utilities Network Management System Release Notes is intended for anyone installing or using Oracle Utilities Network Management System Release 1.11.0.4. Related Documents For more information, see these Oracle documents: Oracle Utilities Network Management System Adapters Guide Oracle Utilities Network Management System Configuration Guide Oracle Utilities Network Management System Quick Install Guide Oracle Utilities Network Management System Installation Guide Oracle Utilities Network Management System User s Guide i

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Release Notes Enhancements in Release 1.11.0.4 New and enhanced features in Oracle Utilities Network Management System Release 1.11.0.4. MQ Mobile Adapter Enhancements Add Support for Automated Vehicle Location (AVL) NMS-CSS (Customer Self Service) Integration Enhancements Detailed Outage Drilldown from Outage Area Summaries Proactive Customer Notifications for Customers Out and Customers Restored NMS-SGG (Smart Grid Gateway) Integration Support Receipt of Meter Statuses Support Pinging of a Set of Meters Support Disabling and Enabling of Meter Status Messages SCADA Integration Enhancements New ICCP SCADA Adapter Service Alert Enhancements Notifications for Cancellation of Unplanned Outages Switching Management Enhancements Ability to Add and Remove Devices after a Safety Document is Issued Web Workspace Enhancements Support a Configurable Set of Locked Left-Hand Side Table Columns Allow Users to Dynamically Change Font and Icon Size Support Manual Reprediction/Grouping of Predicted Momentary Outages 1-1

MQ Mobile Adapter Enhancements Add Support for Automated Vehicle Location (AVL) A new DML function was added to support sending updated crew coordinates via the Generic MQ Mobile Gateway. This can include the crew s location, speed, and heading, which would be reflected in NMS similar to the AVL support in the MultiSpeak-based AVL adapter. NMS-CSS (Customer Self Service) Integration Enhancements Detailed Outage Drilldown from Outage Area Summaries Oracle Utilities Customer Self Service (CSS) currently supports an outage map that can display color-coding of spatial areas such as cities or zip codes based on the total number of customers out. The spatial area maps can also be summarized in a tabular listing. This new feature allows a user to drill down from the summary of all outages in an area to see details of individual outages (start time, estimated restore time, etc.). Proactive Customer Notifications for Customers Out and Customers Restored An upcoming release of Oracle Utilities Customer Self Service (CSS) is planned to support a Notification Center wherein a customer can select certain types of notifications as well as the delivery mechanism for each notification. For outages, this is planned to initially support a customer option to be notified when an outage begins that is affecting their premise and when that outage is restored. The NMS support for this functionality is available as of this NMS service pack, however, it will require an upcoming release of CSS to actually provide the functionality. Notification delivery options of text message and e-mail are expected to be supported initially. NMS-SGG (Smart Grid Gateway) Integration This NMS service pack adds initial support for integrating to the Oracle Utilities Smart Grid Gateway (SGG), which is a separately licensed product that provides standard integrations to major Advanced Metering Infrastructure (AMI) systems. The SGG support for this integration will be available in an upcoming SGG service pack. Support Receipt of Meter Statuses NMS will be able to receive meter status messages from SGG such as a meter power-off ( last gasp ) and meter power-on (restoration) message, similar to what NMS already supports through its MultiSpeak-based adapter. These messages are used to trigger creation of outage events if outage detection is enabled, or track restoration progress if restoration verification is enabled. Support Pinging of a Set of Meters NMS will be able to send a list of meter IDs to SGG as a ping to check the current status of those meters (whether or not they have power), similar to what NMS already supports through its MultiSpeak-based adapter. These pings are used to verify service outages and predicted device outage locations outage verification is enabled, or confirm restoration if restoration verification is enabled. 1-2 Oracle Utilities Network Management System Release Notes

Support Disabling and Enabling of Meter Status Messages There are times when it is not desirable to receive status messages from a meter because the status is deemed unreliable. This can be the case when there is planned work (maintenance or testing) of the meter, or if the meter is simply malfunctioning and needs to be replaced. NMS now allows a user to select one or more rows from the AMI Customers table view in the Trouble Info window and then disable that set of meters. While there is no direct impact on the meters, it means that NMS will no longer attempt to ping the meters for outage or restoration verification, and SGG will not send any status messages for those meters. The user can then likewise select one or more rows from the AMI Customers table to enable the meters once again. This is new functionality that was not previously available in conjunction with the MultiSpeak-based adapter. SCADA Integration Enhancements New ICCP SCADA Adapter A new ICCP SCADA Adapter is available that provides an alternative to the existing LiveDatabased ICCP SCADA Adapter. The LiveData ICCP SCADA Adapter requires licensing of the LiveData Server, which then must be installed on a Windows server. The new ICCP SCADA Adapter is developed by Oracle using Triangle MicroWorks libraries and can communicate to a SCADA system that supports ICCP. The libraries are embedded and require no additional 3 rd - party licensing such as LiveData, and there is no additional server component that needs to run on Windows. It runs on the Unix/Linux server with the rest of the NMS services. Service Alert Enhancements Notifications for Cancellation of Unplanned Outages Initially Service Alert only supported configuring a notification for outage cancellation of a planned outage, for example when a switch plan needed to be rescheduled and therefore a planned outage may change after customer communications had been prepared. However, there was no ability to select the option for a cancellation notification for unplanned outages, such as a mistaken report by a customer who had tripped an internal circuit breaker. The user can now configure notifications for cancellation of unplanned outages as well. Switching Management Enhancements Ability to Add and Remove Devices after a Safety Document is Issued Previously Web Switching Management provided no ability to change the list of devices once a safety document had been issued. With this service pack, the safety document can be released, the list of devices changed, and then the document issued again. This will allow the zone of coverage to be adjusted (for example, decreased after a partial restoration or increased if a crew arrives onsite and needs to include additional devices) without having to create a different safety document. The tracking of changes to the list of devices is not visible to the user. This functionality is expected to be improved in a later NMS major release. 1-3

Web Workspace Enhancements Support a Configurable Set of Locked Left-Hand Side Table Columns Much like in spreadsheets, there are times when you want to lock or freeze a set of columns so they do not scroll out of view when horizontally scrolling a spreadsheet. This feature allows any table to have a user-adjustable set of locked columns on the left side. A predefined set of locked columns can be configured and then the user can rearrange and lock a different set of columns and save it as part of their user preferences. This is similar to functionality that was supported in the Motif-based Operator s Workspace, but now is modifiable by end users. Allow Users to Dynamically Change Font and Icon Size Users interact with Web Workspace at control stations with multiple monitors and on laptops, with varying screen resolutions. In some cases, it may be difficult for a user to view the text in a table or the icons on a toolbar. This new feature allows an end user to increase or decrease the font size of all text and icons within Web Workspace at once or revert it to the default size, similar to using Ctrl+ and Ctrl- in web browsers. This change impacts labels, menus, toolbars, tables, text fields, etc. Table column widths will be adjusted as font size is adjusted to keep the same proportion, which in turn will affect how much of a table is visible before scrolling. Changed font and icon size can be saved as part of user preferences. Support Manual Reprediction/Grouping of Predicted Momentary Outages A new configuration rule has been added that supports manual grouping of Predicted Momentary Outages (PMOs). If this is enabled, then the user has two options for grouping or moving a PMO. The user can use the Group Events option from the Work Agenda to group the PMO into an eligible outage event (PSO, PDO, RO). Also, the user can use a new Control Tool option Repredict PMO to Here to move the PMO to another device. 1-4 Oracle Utilities Network Management System Release Notes