Leadership Strategy An Essential Part of Successful Change Management Ed Griffin British Council
ED GRIFFIN, GLOBAL HR DIRECTOR LEADERSHIP STRATEGY an essential part of successful change management www.britishcouncil.org
THE BRITISH COUNCIL CREATING OPPORTUNITY WORLDWIDE www.britishcouncil.org
THE BRITISH COUNCIL ABOUT US The British Council is the UK s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with changing lives by creating opportunities, building connections and engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Last year we reached over 65 million people directly and 731 million people overall including online, broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body. www.britishcouncil.org 3
THE BRITISH COUNCIL ABOUT US As a UK Public Body, it is vital that the British Council s work has a clear focus on delivering benefit for the UK. A country s soft power is its ability to make friends and influence people not through military might, but through its most attractive assets, notably culture, education, language and values The British Council is a registered charity incorporated and governed by a Royal Charter. The British Council is operationally independent from the UK government. From engagement and free expression to working in challenging places, we help tackle key issues around the world, including; Migration, supporting UK Education providers, Modern languages, contribution to prosperity and growth, future of the UK, Stability and Security, engagement and freedom of expression and international development. Programmes and Initiatives Arts, English and Exams, Centenary of the First World War. www.britishcouncil.org 4
GIVEN OUR COMPLEX ROLE AND STRUCTURE.. Can you have one model of leadership that suits a charity, a nondepartmental government body, diplomatic entity and business, operating in countries as diverse as Germany, China and Afghanistan? What could be the challenges with this?! www.britishcouncil.org 5
DEVELOPING LOCAL LEADERS The challenge of our postings cycle Enabling greater diversity and equality of opportunity Careful use of short-term assignments The business case for localisation of key posts Encouraging appropriate risk-taking www.britishcouncil.org 6
COMPONENTS OF LEADERSHIP DEVELOPMENT Top 60 Future Leaders Local specific leadership development Building regional LTs Development of Regional and Country Directors Building OD capability Transition Coaching www.britishcouncil.org 7
BURKE-LITWIN MODEL External Environment Mission and Strategy Leadership Organisation Culture Structure Management Practices Systems and Processes Transformational Factors Work Unit Climate Task Requirements & Individual Skills and Abilities Motivation Individual and Organisational Performance Individual Needs and Values Transactional Factors Burke and Litwin, A Causal Model of Organisation Performance and Change, Journal of Management, Vol 18, No 3 (1992), pp 523-545
THE HR VALUE CHAIN Evidence tells us that How we treat our people affects how our people treat our customers, stakeholders and beneficiaries of our work. How those people are treated affects our income, our reputation, our impact and our future.
HR S ROLE The role of HR is to provide the tools, information and advice that enable managers to deliver their business strategy through their people and to manage any associated risk. In doing this we want to create an attractive, effective, sustainable, fair, inclusive, compliant and healthy place for our people to work.
THE PERSONAL CHALLENGE What do we need to role model? Showing curiosity and the desire to learn Holding the line and role-modelling values A genuine commitment to involve and engage Knowing the right question, rather than the right answer Striving to improve Showing care for people www.britishcouncil.org 11