Integrated Service Management

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Integrated Service Management for Power servers

As the world gets smarter, demands on the infrastructure will grow Smart traffic systems Smart Intelligent food oil field technologies systems Smart water management Smart supply chains Smart countries Smart healthcare Smart energy grids Smart retail Smart weather Smart regions Smart cities

CIOs shifting priorities require greater IT operational efficiency the days of focusing on physical system management are now gone. Upper-level management wants greater IT operational efficiencies. CIOs require resources to be virtualized to increase resource utilization and simplify management, and that data center energy consumption be reduced. - Clabby Analytics, March 2009 However IT Administrators face challenges meeting these goals: Faster and easier system health management Improved system availability and workload reliability Understand interdependencies Increase user satisfaction Reduce IT costs

In-depth interviews revealed IT administrators management challenges Monitor and Repair system status Detect system errors Repair problems that cause interruptions in services Prove that a service interruption was not caused by the server Collaborate with IT organization to determine the source of service interruptions, Deploy and Optimize workloads Ensure that system architecture allows sharing of capacity across business units Minimize the likelihood that unplanned outages occur Apply regular maintenance fixes to systems Plan and Document the infrastructure Plan for future system capacity needs Keep an inventory of current IT assets in place across the enterprise IT infrastructure Seek out cost reduction opportunities across the company's IT infrastructure

IBM provides a common tool for cross-platform management AIX Administrator Windows Administrator zlinux Administrator IBM i Administrator Microsoft Windows VM VM VM VMware ESX VM VM VIO VIO

Use IBM Systems Director Editions to improve service management IBM Systems Director Express Edition Remotely monitor, configure and update Reduce time required for troubleshooting IBM Systems Director Standard Edition IBM provides new solutions and integrations to support data center transformation. Monitor and manage energy use Reduce time to deploy virtual images Manage networking systems New offerings designed to: Monitor and Repair system status Deploy and Optimize workloads Plan and Document infrastructure IBM Systems Director Enterprise Edition Deploy workloads in system pools Increase productivity with prioritized information and context Generate historical health status reports Use predictive capabilities to help with capacity estimation

Monitor and Repair system status

Systems Director helps you monitor and repair Power servers Monitor resources to maintain system availability Analyze system status to find the root cause of problems more quickly Repair or prevent system faults to reduce service downtime

At-a-glance status helps reduce administration time Customizable health summary Favorite systems Critical monitors Group thumbnails Monitoring Monitor critical resources (AIX, i, VIOS, LPARs, etc) Thresholds Events Automation Plans Notify Run commands Trigger tasks

Automate notification alerts and fixes based on warning thresholds Monitoring Event thresholds Automation!! LPAR LPAR IBM Systems Director functions: 1. Monitor disk capacity. 2. If the disk is 90%: a. Execute command to back-up and delete non-critical files b. Log the back-up c. Send an e-mail to the administrator

Manage a pool of system resources with single-system simplicity Get an overall view of system pool status Monitor workload status, not just system resources View resource usage for the system pool

Use topology views to quickly identify trouble spots and service impacts Resource Topology Map Relationships Dependencies Physical & Virtual Contextual Task Launch Launch point Contextual tasks Create virtual server Relocate virtual server Server, OS Management Resource Health Status Resource Drill Down Detailed Properties Event logs Finger-tip troubleshooting

Administrators can control or automate system pool management Relocate virtual workloads within the system pool Move virtual workloads away from a failing host Systems Director VMControl Automate Restart virtual workloads when a host fails Recover from predictive and unexpected failures Advise

Deploy and Optimize workloads

Systems Director helps you deploy and optimize Power servers Reduce time to deploy new or expand existing workloads Optimize workloads for greater flexibility and operational efficiency Tune systems to reduce energy or improve performance

Manage the lifecycle of your virtual resources Multi-platform management View virtual and physical assets Topology maps Common console for IBM PowerVM and zvm, Microsoft Hyper-V, and VMware ESX Edit virtual resources Edit physical hosts Edit virtual machines Use GUI or command line Relocate virtual machines Execute live relocation Plan for relocation

Reduce the time to deploy workloads using virtual images Software application Operating System Metadata Virtual image Image Repository Software application Operating System Deploy Virtual Machines Metadata Open Virtualization Format (OVF) Capture Virtual Machines Discover and manage heterogeneous AIX image repositories Import, capture and catalog virtual images from existing systems Dynamically provision virtual server, storage and network resources

System pools enable automated mobility for higher workload availability Dynamic virtual server placement of workloads Automates virtual image mobility for optimal utilization and resilience Optimizes virtual assets for performance, availability and energy use Integrates server, storage and network virtualization Mobility!! Virtualization Processors Memory Network Storage Virtualization Processors Memory Network Storage System Pool

Balance resources with Live Partition Mobility As one server gets overtaxed from a spike in demand Power 560 Power 570 Power 770 relocate partitions to other servers without impacting users. Dynamically adjust virtual machines resource allocations Virtual server mobility between POWER6 AND POWER7 processor-based host systems 19 03/23/10

Intelligent Energy with power savings to consume less energy Lower clock speed and voltage during times of low utilization Dynamically adjust power depending on the workload for favored performance or favored power savings Note: Energy monitoring and control capabilities with IBM Systems Director Standard and Enterprise Editions vary by system.

Plan and Document the infrastructure

Systems Director helps you plan and document your server infrastructure Collect system inventory Apply necessary updates Analyze assets to identify capacity limitations and efficiency opportunities

Discover relationships of virtual resources to server hardware and HMCs Automated discovery Discovers hardware and virtual resources via the Hardware Management Console LPAR LPAR LPAR LPAR LPAR LPAR LPAR VIO VIO Discovers physical and shared I/O

Discover application dependency with system resources Gain a clear, comprehensive view of interdependencies Rapidly isolate configuration changes for faster problem resolution Audit configurations for compliance with business policies Understand how system configurations change over time Focus on server consolidation with resource and system reports Feature delivered by software

Update Power servers and HMCs with firmware and fixes for AIX and i Identify updates which are tested and should be deployed Summary page for single view Integrated actions for download, distribute, install and uninstall

Analyze capacity and performance trends Provides predictive reporting, forecasting and alerting based on trends analysis presented with confidence and strength levels Provides simple, intuitive forecasting of resource utilization trends in a distributed environment Monitors server capacity statistics such as CPU, disk and I/O to forecast future growth over any desired time-frame, from minutes to months Total Events Trends 90 days 60 days Feature delivered by software

Analyze trends in electrical energy use and temperature Trend electrical power use over time Report electrical power at the rack and server level Manage thermal energy at the rack and server level Analyze trends in energy use Performance per watt display Calculate energy costs for targeted resources Energy cost calculator Trend temperature over time Note: Energy monitoring and control capabilities with IBM Systems Director Editions vary by system.

Store and analyze data with data warehousing Data warehousing is the backbone repository and central data store for all historical management data and the basis for enterprise reporting The data is stored, pruned and summarized for ease of use and cost savings Centralized and consolidated data is crucial to reducing mean time to recovery Real-time and Historical Data Side-by-side historical data assists in separating intermittent from reoccurring problems from peak workloads 28 Feature delivered by software

So how can you achieve greater operational efficiency?

IT operational challenges can inhibit business success Corporate Initiatives Control Energy Costs New Business Requirements Data Center Capacity Increasing complexity Aggressive service level requirements Changing business models Data Center Rising costs of systems management Reduced capacity utilization Multitude of virtual systems to manage Integrated Systems Management Virtualization Energy Efficiency Availability

Use Systems Director Editions to integrate service management Systems Director Express Edition View the relationships between systems Manage LPARs across multiple hypervisors Remotely access for system status and updates Systems Director Standard Edition Reduce time to deploy virtual AIX workloads Monitor and control energy use Monitor and configure networking systems Systems Director Enterprise Edition Automate workload deployment in system pools Real-time and historical status for root cause analysis Analyze predictive resource capacity data Feature delivered by software

Power is Management with Automation Minimize downtime with easy health monitoring and repair of physical and virtual servers, storage and networks Speed up deployment and optimization of virtual resources with VMControl to provision images and manage system pools Improve inventory knowledge and capacity planning with automated discovery and predictive analysis of resource utilization* Integrate with enterprise service management tools from Tivoli as well as third-party service management providers *Feature delivered by software

Management with Automation

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