IBM Store Integrator V3 adds new functionality and provides POS Business Component capabilities to Supermarket Application users

, dated September 16, 2008 IBM Store Integrator V3 adds new functionality and provides POS Business Component capabilities to Supermarket Application users Table of contents 2 Key prerequisites 6 Offering Information 2 Planned availability date 6 Publications 2 Description 6 Technical information 5 Product positioning 9 Ordering information 5 PID number 14 Terms and conditions 5 Program number 16 Prices 5 Education support At a glance The following new function is being announced with IBM Store Integrator V3: POS Business Component (POSBC) support for Supermarket Application (SA) 4690 Controller Failover support for SA Virtual Sessions Failover Status MBeans for Systems Management New POS Device support for Remote GUI Property File Merge Performance and Memory improvements ACE currency Overview IBM Store Integrator V3 is a key component of the IBM Retail Integration Framework. IBM Store Integrator V3 continues exposing the capability of IBMPoint of Sale (POS) applications to a wide variety of consumer touch points. It enables the POS to be used in a Services Oriented Architecture (SOA). Furthermore, it allows the retailer to extend and expose the functionality of POS applications such as General Sales Application (GSA), Supermarket Application (SA), and SurePOS# Application Client/Server Environment (ACE) to additional consumer touch points with the addition of a programming interface and new functional capabilities. The Store Integrator Graphical User Interface (SI GUI) component helps consumers and employees process sales transactions with intuitive, custom Graphical User Interfaces (GUIs). IBM Store Integrator V3 helps retailers reuse their existing IBM POS infrastructure to efficiently implement new business initiatives. This enables more seamless shopping interactions with selfservice solutions such as self-service kiosks, home shopping and multi-channel retailing. When Store Integrator V3 is used to integrate these solutions, it allows the retailers to use their existing proven IBM POS infrastructures - such as promotion management, price management, inventory management, and sales transaction management - to provide a common shopping experience. The retailer can use the following and affect all touch points: Promotional infrastructure and management procedures to allow seamless cross promotion. Price information and management procedures to provide consistent pricing. Sales transaction history to have consistent sales reporting and analysis. Such solutions can also potentially help the retailer: IBM is a registered trademark of International Business Machines Corporation 1

Enable new business initiatives within the store while using the same POS Increase employee productivity and provide competitive consumer service by providing information on product promotions, pricing, and customer shopping trends, enabling more efficient store operations to potentially reduce costs Increase sales by creating opportunities to offer personalized service and motivate customers to spend more in the store Increase consumer satisfaction so it is easy for consumers to get the information they need exactly when they need it Users of SI V3 can take advantage of the following new features: POS Business Component (POSBC) support for Supermarket Application (SA) This support allows a POSBC client to interact with SA in the same way it can interact with IBM's Application Client/Server Environment for 4690 OS (ACE). This support allows retailers running SA to integrate with the IBM Checkout Environment for Consumer-Service (IBM CHEC). 4690 Controller Failover support for SA Virtual Sessions Now, in addition to ACE, failover support for virtual sessions when a store controller fails has been added to SA. New POS Device support for Remote GUI Support has been added for a single cash drawer, a 2x20 display and a tone indicator. Performance and Memory improvements Improvements have been made to the initialization time of ACE virtual sessions. Also, ACE virtual sessions require less memory with this version of SI. Key prerequisites Refer to the Hardware requirements and Software requirements sections. Planned availability date October 3, 2008 See the complete letter for National Language Availability. Description As part of the IBM Retail Integration Framework, IBM Store Integrator (SI) helps retailers protect their IBM 4690 POS solution investments while extending and enhancing the capability of those solutions using Java and XML. By opening the POS platform for extensions and data and business logic sharing, retailers can leverage the capability of their existing IBM solutions to help deliver unique and differentiating cus- tomer service. Store Integrator V3 includes the following components: Application Extension Facility (AEF) Store Integrator Graphical User Interface (SI GUI) POS Provider POS Business Component (POSBC) Secured Socket Layer (SSL) Encryption Application Extension Facility This feature allows existing functionality within IBM General Sales Application, IBM Supermarket Application, and IBM SurePOS Application Client/Server Environment for 4690 IBM is a registered trademark of International Business Machines Corporation 2

to be accessible through a set of APIs for use remotely or by other applications (such as selfservice fuel, personal shopping assistants, and delicatessen or photo special order kiosks). The IBM Application Extension Facility (AEF) is a component of the IBM Store Integrator (SI). The features are as follows: Programmatic access to POS functions using a Java API Integration of POS logic into other applications Extension of the POS application through Java Remote management functions consisting of monitoring and controlling the real and virtual POS sessions and their environments The Application Extension Facility can be used on either the POS controller or the terminal. On the controller, it enables the existing POS terminal sales application to run in a virtual session. Multiple virtual sessions can be operating simultaneously on the same controller supporting applications that need to integrate with POS. When the application extension facility is used on a physical POS terminal, it enables the POS terminal sales application to be extended using Java. It also supports the Store Integrator GUI feature. Store Integrator GUI This enhanced GUI tool helps enable retailers to develop simple, intuitive consumer and operator interfaces for General Sales Application, IBM Supermarket Application, and IBM SurePOS Application Client/Server Environment using XML. No programming is required. Those retailers who have invested in the SureVision GUI PRPQ to create GUIs can protect those interfaces as they move to this new enhanced GUI. In addition to U.S. English, ACE and SA support Spanish and GSA supports Canadian French. POS Provider POS Provider is the client interface for sending batch requests to a POS system. It includes the basic set of operations to perform the tasks required for order processing through the POS system. It enables the client to perform the following functions: Check the status of the POS system Request the unit price information Request extended prices and transaction totals for an order Pay for an order Confirm responsibility for reversing a charged payment POS Business Component The POS Business Component (POSBC) is a client API that allows non-java applications access to POS business functions via the AEF. POSBC provides a standard XML API for POS functionality that allows a client program to control a POS transaction. The POSBC provides a client API with POS functionality and hides some of the complexity of using the Application Extension Facility. The POS Business Component includes a basic set of operations to perform the tasks required for order processing through the point-of-sale system. The objective of the POSBC is to support POS integration via a standard interface to multiple types of clients (fuel, portable shopper, and so on) in multiple connectivity and programming environments. In this release, POSBC works with the ACE and SA* (*NEW with Version 3) applications. The focus is to support XML-based messaging clients and native Java clients. Secure Sockets Layer (SSL) Encryption This allows the users to configure a more secure way to protect sensitive data transmissions between controllers, terminals, and SI-enabled devices. It enhances security through the use of SSL for transmission of passwords and consumer payment information. New functionality in Store Integrator V3 Users of SI V3 can take advantage of the following new features: POS Business Component (POSBC) support for Supermarket Application (SA) The POSBC provides a consistent, high level XML-based interface for applications to process sales, return transactions, and check the price of items. This interface is accessible from both IBM is a registered trademark of International Business Machines Corporation 3

Java and non-java programs; it also enables Web services. It provides the ability to connect POS systems with many consumer self-service devices such as personal shopping assistants and fuel pumps. In addition to ACE, POSBC also works with the SA application. The focus is to support XML-based messaging clients and native Java clients. The SA implementation requires corresponding updates to the SA application. Since SA functionality is a subset of ACE functionality, the POSBC support for SA is a subset of the POSBC support for ACE. Custom extensions may be required if the POSBC client requires customer unique functions like electronic payments and fuel sales. This support allows retailers running SA to integrate with the IBM Checkout Environment for Consumer-Service (IBM CHEC). 4690 Controller Failover support for SA Virtual Sessions Now, in addition to ACE, failover support for virtual sessions when a store controller fails has been added to SA. This function detects when a 4690 Controller fails and then reestablishes virtual sessions on a backup controller for each of its clients including the Remote GUI and IBM CHEC self-checkout lanes. In case of a system or network failure, it provides a system which fails virtual sessions over from one controller to another. This new function enhances the virtual sessions to provide more reliability. Failover Status MBeans for Systems Management To improve the serviceability of the Failover function, virtual session MBean information has been enhanced to provide failover status. New POS Device support for Remote GUI The Store Integrator Remote GUI currently supports the single-station printer, PIN pad, scanner and MSR. In addition to these devices, support has been added for a single cash drawer, a 2x20 display and a tone indicator. Property File Merge For the Store Integrator property files that do not use Property bundling, a merge process is used to merge the new property file with the old one. This preserves customer modifications when new levels of Store Integrator are installed. Performance and memory improvements Improvements have been made to the initialization time of ACE virtual sessions. This allows for quicker client response times when an ACE virtual session is initially started and also when the virtual session fails over from one 4690 controller to another 4690 controller. ACE virtual sessions also require less memory with this version of SI. Instead of loading the entire ACE terminal sales module for each ACE virtual session, shared portions of the ACE terminal sales module (code and data space) are loaded only once. This results in a savings of several MB of memory for each ACE virtual session. The total savings depends on the size of the ACE terminal sales executable. POSBC performance has also been improved by reducing the amount of disk IO required to persist POSBC state data. ACE currency The SI GUI contains support for the ACE Health Benefit Account (HBA). The HBA balance displays to the operator through a popup dialogue when requested through a new GUI button. Raincheck support - the ACE feature which allows redemptions of paper rainchecks is supported in both AEF and POSBC. The AEF supports the new ACE Enhanced Check MICR operator guidance messages as well as the new prompts for restricted items when the operator is not old enough to sell the restricted item. Accessibility by people with disabilities A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at http://www.ibm.com/able/product_accessibility/index.html IBM is a registered trademark of International Business Machines Corporation 4

Product positioning As a key component of the IBM Retail Integration Framework, IBM Store Integrator complements and extends IBM SurePOS Application Client/Server Environment for 4690 OS (ACE,) IBM 4680-4690 Supermarket Application (SA), and IBM 4680-4690 General Sales Application (GSA). Availability of national languages Description Availability date Language IBM SI V3 10/03/08 Multilingual Spanish is provided for SA and ACE users of SI GUI. Canadian French is provided for GSA users of the SI GUI. PID number Maintenance Program PID number One-year PID number Maintenance Three-year PID number 5639-P71 5639-P72,5639-P73 5639-P74,5639-P75,5639-P76 Program number Program Program number VRM name 5639-P71 3.1 IBM Store Integrator 5639-P72 3.1 IBM Store Integrator 1YR Reg/Ren 5639-P73 3.1 IBM Store Integrator 1YR After License 5639-P74 3.1 IBM Store Integrator 3YR Registration 5639-P75 3.1 IBM Store Integrator 3YR Renewal 5639-P76 3.1 IBM Store Integrator 3YR After License Education support The following educational offerings are available for Business Partners and IBM representatives who sell or support Store Integrator. These are Internet-downloadable, self-study courses. For course descriptions, or to enroll in these and other Retail Store Education courses, IBM Business Partner personnel should visit http://www.ibm.com/services/weblectures/dlv/smartzone Selling the IBM Store Integration Framework *(RE3510) Using the IBM Store Integrator Graphical User Interface **(RE3150) Store Integrator Technical Education** (RE3010) * Store Integrator sales education is found in the Selling the IBM Store Integration Framework course. **Using the IBM Store Integrator Graphical User Interface (RE3150) and Store Integrator Technical Education (RE3010C) are available for IBM customers. For a course description, or to enroll in these and other Retail Store Solution Education courses, IBM customer personnel should visit http://www.ibm.com/education/retail IBM is a registered trademark of International Business Machines Corporation 5

Offering Information Product information is available via the Offering Information Web site http://www.ibm.com/common/ssi Publications No publications are shipped with this product. Displayable softcopy publications: SI manuals are offered in displayable softcopy form. These displayable manuals can be viewed with the Adobe Acrobat Reader, which is offered free on the Internet. Copies of the following unlicensed publications are available for no charge from http://www.ibm.com/solutions/retail/store/support Title 1. Select Publications 2. Select SI Form number IBM SI GUI Programmers Guide G362-0563 IBM Store Integrator User's Guide V3 G362-0561 IBM Store Integrator Programmers Guide V3 G362-0562 Technical information Specified operating environment Hardware requirements The hardware required for a solution using Store Integrator V3 virtual sessions depends upon: Capacity required by the client solution Capacity needed for any other processes running on the controller (services, other applications, DIF, and so on) Decision to use virtual session failover A solution requiring a fully-enabled failover must have an equivalent capacity reserved on a backup controller. There are multiple solution scenario types for SI, but the primary solution types are self checkout, fuel, and portable shopper. These solution types have varying transaction rates and thus, varying capacity requirements. Typical transaction rates for the categories are: Self checkout - Fifteen items per transaction and fourteen transactions per hour per lane. Fuel - one item per transaction and twelve transactions per hour per session Portable Shopper - Thirty items per transaction and four transactions per hour per session The recommended failover-enabled solution for a typical environment (with no additional load from other processes), consists of two controllers, each with a 2.0 GHz processor and 768 MB of memory. Operating as one alternate and one subordinate, these controllers support one of the following loads: Self checkout - 14 lanes Fuel - 25 fuel pumps IBM is a registered trademark of International Business Machines Corporation 6

Portable Shopper - 25 units Terminal hardware for SI GUI The current POS applications (SA, GSA, and ACE) have the capability of using the SI interface to enable a Java GUI terminal screen for the POS application. This function has the capability to support one GUI at the terminal or dual GUIs (a customer display and an operator display) at the terminal. SI V3 will continue to support older terminals for the POS GUI. This minimum terminal hardware includes a 500 MHz processor for single display and a 850 MHz processor for dual displays. These provide acceptable performance for the non-modified base applications. The recommended terminals for best performance of the SI GUI are 4800-741 terminals and any higher-end models. These terminals provide faster response and are better able to contain added value function to the GUI solution. The minimum memory requirement of the terminal is 224 MB. Controller hardware for SI GUI (no virtual sessions) If you are using the SI GUI, the minimum configuration for back-office controllers is a 500-MHz processor and at least 128 MB of RAM. Software requirements This section describes the software requirements for Store Integrator 4690 Operating System For use with Store Integrator, the 4690 Operating System (OS) must be OS V5. SI V3 running with 4690 OS V5 does not support separating controllers on to different networks. POS applications This section describes the current requirements for using Store Integrator with ACE, GSA, or SA. Before installing Store Integrator, contact IBM Support to identify and obtain the most recent interim fixes applicable to the software. The interim fix numbers listed in this guide could have been superseded as a result of further Authorized Program Analysis Report (APAR) activity. ACE requirements Store Integrator requires ACE V6. GSA requirements Using Store Integrator with GSA requires the following items: GSA Version P001, or later. GSA 4610 Printer Support Feature Version P001, or later; AEF does not support Model 3 or Model 4 printers GSA requirements for optional features: Price Management Feature Version L001, or later Electronic Journal V2 Version M001, or later The GSA terminal sales application (with the proper hooks in place) must be re-linked SA requirements Using Store Integrator with SA requires the following software: IBM Supermarket Application Version P001, or later. SA 4610 Printer Support Feature Version P001, or later; AEF does not support Model 3 or Model 4 printers IBM is a registered trademark of International Business Machines Corporation 7

SA requirements for optional features: Enhanced Electronic Funds Transfer (EFT) Feature Version P001, or later Electronic Marketing Version P001, or later SA ValuePack 2001 Version N001, or later IBM Electronic Journal 4690 Version M001,or later IBM 4680-90 SA Enhancement Feature Version K001, or later Using the POSBC with SA requires the following software: IBM Supermarket Application Version R001 with required EFIX. SA 4610 Printer Support Feature Version P001, or later Requirements for optional features: Electronic Marketing Version P001, or later SA ValuePack 2001 Version N001, or later IBM Electronic Journal 4690 Version M001, or later IBM 4680-90 SA Enhancement Feature Version Q001, or later The SA terminal sales application (with the proper hooks in place) must be re-linked IBM does not recommend that you maintain your own application source. Instead, maintain your code at the specified CSD and interim fix levels. Java 2 4690 OS V5 includes the Java 2 software required for the configuration and execution of Store Integrator. To install Java 2 on the 4690, you must enable the Virtual File System. ICE browser For the SI GUI, ICEsoft's ICE browser is required (Version 6.1.2). This is IBM Product ID 5799- RWQ. Client software Client machines using virtual sessions require the following: Microsoft Windows XP Service Pack 2 (SP2), or Microsoft Windows Embedded Point of Service (WEPOS) IBM Java V1.4.2 Java virtual machine (JVM) IBM Java Communications API (COMM) IBM JavaPOS 1.9.5 IBM Remote Management Agent requirements Using Store Integrator with Remote Management Agent (RMA) requires a V2R3, or later RMA Master Agent in the store. For the latest information on specific software levels required (including specific CSD or EFix levels), see the IBM Store Integator User's Guide. The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language. Limitations SI V3 running with 4690 OS V5 does not support separating controllers on to different networks. IBM is a registered trademark of International Business Machines Corporation 8

Planning information Packaging IBM Store Integrator is distributed in two packages: Proof of Entitlement (PoE) in both packages One CD-ROM, including the IBM International Program License Agreement for SI V3 (LCD7325100) in package one One CD-ROM, including the IBM International Program License Agreement for the SI GUI Feature (LCD7325200) in package two Security, auditability, and control IBM Store Integrator uses the security and auditability features of the IBM 4690 OS, which include authorization services (password) for each user. In addition, IBM Store Integrator can take advantage of the new Secured Socket Layer (SSL) functionality that was announced with 4690 OS V5. It also uses the security and auditability features of the POS application, such as operator authorization and control, ability to limit unique functions to specific terminals, and logging of significant events for audit purposes. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Software Services IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs. To learn more about IBM Software Services or to contact a Software Services sales specialist, visit http://www.ibm.com/software/sw-services/ Ordering information Charge metric Part number or Program name PID number Charge metric IBM SI V3 5639-P71 Per terminal/virtual Session Terminal/Virtual Session Terminal or Virtual Session is the unit of measure by which this program is licensed. "Terminal" is defined as "an IBM POS terminal running the IBM 4690 Operating System and IBM Store Integrator". "Virtual Session" is defined as "a POS application execution environment provided by IBM Store Integrator running on a POS controller" The Product Identification (PID) number for the new initial base license of IBM Store Integrator Version 3 is 5639-P71. The following is a description of each of the new feature codes: Feature 0001- SI V3 Per Terminal/Virtual Session with One-Year Software Maintenance: This feature must be selected to order a base license for each terminal/virtual session that SI V3 will be loaded into and running on in each store. SI V3 includes all the components of SI. The quantity of feature code 0001 ordered, must be equal to the number of terminal/virtual sessions in the store. IBM is a registered trademark of International Business Machines Corporation 9

Feature 0002- Trade-up from SI GUI to SI: This feature must be selected if you want to upgrade each SI GUI terminal license to the full SI license which includes all the components of SI. The quantity of feature code 0002 ordered, must be equal to the number of SI GUI licenses that need to be upgraded. Feature 0003- Trade-up from SI V2 to SI V3: This feature must be selected to migrate from SI V2 (5724-I03) which was orderable only in Passport Advantage to SI V3 which is orderable only in the WTAAS/CHW ordering system. The quantity of feature code 0003 ordered must be equal to the number of SI V2 licenses that need to be migrated. Feature 0004- SI GUI for 4690 Terminal: This feature must be selected for each terminal that the SI GUI will be loaded into and running on in each store. The quantity of feature code 0004 ordered must be equal to the number of terminals in the store running the SI GUI. Feature 0005- Trade-up from SI GUI V2 to SI GUI V3: This feature must be selected to migrate from SI GUI V2 (5799-TXN) to SI GUI V3. The quantity of feature code 0005 ordered must be equal to the number of SI GUI V2 licenses that need to be migrated. Feature 0006- Trade-up from SI GUI V2 to SI GUI V3: This feature must be selected to migrate from SI GUI V2 (5724-I03) which was orderable only in Passport Advantage to SI GUI V3 which is orderable only in the WTAAS/CHW ordering system. The quantity of feature code 0006 ordered must be equal to the number of SI GUI V2 licenses that need to be migrated. The following represents how to order an initial base license for SI V3. The econfig tool is available to help you create an SI V3 order. If for some reason econfig is not available, you can place an basic order as follows: Order 5639-P71 for the base license code For SI including all of the components Select feature code 0001 for the base software license Select the quantity equal to the number of terminal/virtual sessions For only the SI GUI Select feature code 0004 for the base software license Select the quantity equal to the number of 4690 terminals When selecting SI or SI GUI, select feature code 5809 for the SI and feature code 5819 for the SI GUI media base code. You must also include either the one-year or three-year Software Maintenance PID to register for Software Maintenance and to be entitled for Software Subscription and Support. 5639-P71 IBM Store Integrator V3 Basic license one-time charge Feature description SI V3 Per Terminal/Virtual Session w/ 1 Year SW Maint SI GUI for 4690 Terminal w/1 Year SW Maint Trade-Up from SI GUI only to SI SI V3 Per Terminal/Virtual Session with 1 Year SW Maint Trade-Up from SI V2 to SI V3 SI V3 Per Terminal/Virtual Session with 1 Year SW Maint Trade-Up from SI GUI V2 (5799-TXN PRPQ) to SI GUI V3 SI GUI for 4690 Terminal w/ 1 Yr SW Maint Feature number D7UU D7VA D7UV D7UW D7VB IBM is a registered trademark of International Business Machines Corporation 10

Upgrade path Trade-Up from SI GUI V2 (Passport)to SI GUI V3 SI GUI for 4690 Terminal w/ 1 Yr SW Maint D7VC Software Maintenance for SI and SI GUI There are two options for Software Maintenance (SWMA) for SI. You can choose either a one year or a three-year option. You must order Software Maintenance Registration with the initial order. It entitles the end user/ customer to receive new Versions and/or Releases during the initial 12-month period, and also to receive Support. It also registers them in the entitlement database, allowing them to open and report problems. If you do not include the Software Maintenance Registration PID with the initial order, it will not update the entitlement system to allow the end user/customer to get support. Also, you must ensure that the number of base SI and SI GUI licenses ordered matches the number of SI and SI GUI software maintenance licenses. There should be a one-for-one match. You do not need to order the SWMA Renewal the first year since it is already included in the base license price of the package. This needs to be ordered once the registration period is up (after the first 12 months). It starts with year number 2through the life of the installation. Please make sure you ALWAYS, order the latest announced Software Maintenance PID for SI and SI GUI. The SI and SI GUI Software Maintenance PID number will always be the same PID number for the life of SI and SI GUI. The following are the Software Maintenance Product Identification (PID) Numbers for SI V3: 5639-P72 - IBM Store Integrator One Year Software Maintenance Registration/Renewal 5639-P73 - IBM Store Integrator One Year Software Maintenance After License 5639-P74 - IBM Store Integrator Three Year Software Maintenance Registration 5639-P75 - IBM Store Integrator Three Year Software Maintenance Renewal 5639-P76 - IBM Store Integrator Three Year Software Maintenance After License The following is a description of each of the feature codes for SI One Year Software Maintenance Registration/Renewal (5639-P72): Feature 0001 SI Per Terminal/Virtual Session SWM No-Charge Registration: This feature must be selected when initially ordering the SI base license code. It is a no charge feature that registers the end user/customer so they are entitled to their 12 months of software maintenance on the SI base code. The total number of the quantity of the SI terminal/virtual session software maintenance feature codes ordered must be equal to the total number of the quantity of the SI Terminal/Virtual Session base license feature codes ordered. It should be a one-for-one match. Feature 0002 SI Per Terminal/Virtual Session SWM One-Year Renewal: This feature must be selected for each SI terminal/virtual session that needs to be renewed before their 12- month no-charge software maintenance for the SI base code is up for renewal. The quantity of the SI terminal/virtual session renewal feature codes ordered must be equal to the number of SI terminal/virtual session base license feature codes ordered. It should be a one-for-one match. Feature 0003 SI GUI Per 4690 Terminal SWM No- Charge Registration: This feature must be selected when initially ordering the SI GUI base code. It is a no charge feature that registers the end user/customer so they are entitled to their 12 months of software maintenance on the SI GUI base code. The total number of the quantity of the SI GUI 4690 terminal session software maintenance feature codes ordered must be equal to the total number of the quantity of the SI GUI 4690 terminal session base licenses ordered. It should be a one-for-one match. Feature 0004- SI GUI Per 4690 Terminal SWM One-Year Renewal: This feature must be selected for each SI GUI 4690 terminal session that needs to be renewed before their 12- month no-charge software maintenance for the SI GUI base code is up for renewal. The quantity of the SI GUI 4690 terminal session renewal feature codes ordered must be equal to IBM is a registered trademark of International Business Machines Corporation 11

the number of SI GUI 4690 terminal session base license feature codes ordered. It should be a one-for-one match. The following is a description of each of the feature codes for the SI Software Maintenance one Year After License (5639-P73): Feature 0001 SI Per Terminal/Virtual Session SWM One Year After License: This feature must be selected when a customer/end user has let their SI software maintenance lapse. This can happen by either a customer/end user not ordering software maintenance after the initial 12-month registration period is over OR a customer/end user forgetting to renew their software maintenance. The total number of the quantity of the SI terminal/virtual session one year after license feature codes ordered must be equal to the total number of the quantity of the SI terminal/virtual session base license feature codes ordered. It should be a one-for-one match. Feature 0002 SI GUI Per 4690 Terminal SWM One Year After License: This feature must be selected when a customer/end user has let their SI GUI software maintenance lapse. This can happen by either a customer/end user not ordering the software maintenance after the initial 12-month registration period is over OR a customer/end user forgetting to renew their software maintenance. The total number of the quantity of the SI GUI 4690 terminal sessions one year after license software maintenance feature codes ordered must be equal to the total number of the quantity of the SI GUI 4690 terminal session license feature codes ordered. It should be a one-for-one match. The following is a description of each of the feature codes for SI Software MaintenanceThree Year Registration (5639-P74):. Feature 0001 SI Per Terminal/Virtual Session SWM Registration: This feature must be selected when initially ordering the SI base license code. It is a feature that registers the end user/customer so they are entitled to free support their first 12 of the 36 months of software maintenance on the SI base code. The total number of the quantity of the SI terminal/virtual session software maintenance feature codes ordered must be equal to the total number of the quantity of the SI Terminal/Virtual Session base license feature codes ordered. It should be a one-for-one match. Feature 0002 SI GUI Per 4690 Terminal SWM Registration: This feature must be selected when initially ordering the SI GUI base code. It is a feature that registers the end user/ customer so they are entitled to free support their first 12 of the 36 months of software maintenance on the SI GUI base code. The total number of the quantity of the SI GUI 4690 terminal session software maintenance feature codes ordered must be equal to the total number of the quantity of the SI GUI 4690 terminal session base licenses ordered. It should be a one-for-one match. The following is a description of each of the feature codes for SI Software Maintenance Three- Year Renewal (5639-P75): Feature 0001 SI Per Terminal/Virtual Session SWM Three-Year Renewal: This feature must be selected for each SI terminal/virtual session that needs to be renewed before their first 12 months of software maintenance for the SI base code is up for renewal. The quantity of the SI terminal/virtual session renewal feature codes ordered must be equal to the number of SI terminal/virtual session base license feature codes ordered. It should be a one-for-one match. Feature 0002- SI GUI Per 4690 Terminal SWM Three-Year Renewal: This feature must be selected for each SI GUI 4690 terminal session that needs to be renewed before their first 12 months of software maintenance for the SI GUI base code is up for renewal. The quantity of the SI GUI 4690 terminal session renewal feature codes ordered must be equal to the number of SI GUI 4690 terminal session base license feature codes ordered. It should be a one-forone match. The following is a description of each of the feature codes for the SI Software Maintenance Three Years After i License (5639-P76): Feature 0001 SI Per Terminal/Virtual Session SWM Three Year After License: This feature must be selected when a customer/end user has let their SI software maintenance lapse. This can happen by either a customer/end user not ordering software maintenance after the initial 12-month registration period is over OR a customer/end user forgetting to renew their software maintenance. The total number of the quantity of the SI terminal/virtual IBM is a registered trademark of International Business Machines Corporation 12

session Three Year After i license feature codes ordered must be equal to the total number of the quantity of the SI terminal/virtual session base license feature codes ordered. It should be a one-for-one match. Feature 0002 SI GUI Per 4690 Terminal SWM Three Year After i License: This feature must be selected when a customer/end user has let their SI GUI software maintenance lapse. This can happen by either a customer/end user not ordering the software maintenance after the initial 12-month registration period is over OR a customer/end user forgetting to renew their software maintenance. The total number of the quantity of the SI GUI 4690 terminal sessions Three Year After i license software maintenance feature codes ordered must be equal to the total number of the quantity of the SI GUI 4690 terminal session license feature codes ordered. It should be a one-for-one match. Software license includes one-year Software Maintenance 5639-P71 IBM SI V3 5639-P72 Maintenance no-charge, one-year registration + one-year renewal Feature description I Per Terminal/Virtual Session SWM NoChg Registration SI Per Terminal/Virtual Session SWM Yr Renewal SI GUI Per 4690 Terminal SWM NoCharge Registratio SI GUI Per 4690 Terminal SWM 1 Yr Renewal Feature number DVD D7VE D7VF D7VG 5639-P73 Software Maintenance After License, one year I Per Terminal/Virtual Session SWM 1 Yr After License D7VH SI GUI Per 4690 Terminal SWM 1 Yr After License D7VJ 5639-P74 Software Maintenance three-year registration (two-year uplift) SI Per Terminal/Virtual Session SWM 3 Yr Registration SI GUI Per 4690 Terminal SWM 3 Yr Registration 5639-P75 Software Maintenance Three-year Renewal SI Per Terminal/Virtual Session SWM 3 Yr Renewal SI GUI Per 4690 Terminal SWM 3 Yr Renewal 5639-P76 - Software Maintenance After License, three-year D7VK D7VL D7VM D7VN SI Per Terminal/Virtual Session SWM 3 Yr After License SI GUI Per 4690 Terminal SWM 3 Yr After License D7VP D7VQ The following represents how to register your software maintenance along with your initial order for SI V3. The econfig tool is available to help you register for software maintenence. If for some reason econfig is not available, you can register your software maintenance as follows: Order 5639-P71 for the base license code For the SI including all of the components -- Select feature code 0001 for the base software license -- Select the quantity equal to the number of terminal/virtual sessions For only the SI GUI -- Select feature code 0004 for the base software license -- Select the quantity equal to the number of 4690 terminals When selecting SI or SI GUI, select feature code 5809 for the SI and feature code 5819 for the SI GUI media base code. IBM is a registered trademark of International Business Machines Corporation 13

Customization options for 5693-P71 Select the appropriate feature numbers to customize your order with delivery options desired. These features can be specified on the initial or MES orders. Initial Shipments Feature Description 3444 Serial Number Only (suppresses shipment of media and documentation) Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance. Licensing IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. This software license includes Software Subscription and Support (also referred to as Software Maintenance). Agreement for Acquisition of Software Maintenance The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) agreement applies for subscription and support (also referred to as Software Maintenance) and does not require customer signatures. These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect. License Information form number IBM SI V3 uses a soft copy license imbedded in the code. The LI number is L-KKEN-7FRTMR. The program's License Information will be available for review on the IBM Software License Agreement Web site http://www.ibm.com/software/sla/sladb.nsf IBM is a registered trademark of International Business Machines Corporation 14

Limited warranty applies Yes Limited warranty IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program. IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at http://www.ibm.com/support/handbook IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period). Money-back guarantee If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund. For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you. Authorization for use on home/portable computer You may not copy and use this program on another computer without paying additional license fees. Volume orders (IVO) Yes. Contact your IBM representative. Passport Advantage applies No Usage restriction Yes For additional information, refer to the License Information document that is available on the IBM Software License Agreement Web site http://www.ibm.com/software/sla/sladb.nsf Software Subscription and Support (Software Maintenance) applies Yes. All distributed software licenses include Software Subscription and Support (also referred to as Software Maintenance) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of three years from date of acquisition may be elected. While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal IBM is a registered trademark of International Business Machines Corporation 15

business hours (published prime shift hours) of your IBM support centre. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Handbook at http://www.ibm.com/support/handbook Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement. IBM Operational Support Services - SupportLine No System i Software Maintenance applies No Variable charges apply No Educational allowance available Yes. A 15% education allowance applies to qualified education institution customers. Academic use allowance: Yes Prices Prices are subject to change without notice. GST, QST, and sales taxes, where applicable, are extra. For additional information and current prices, contact your local IBM representative. Trade-marks SurePOS is a trade-mark of IBM Corporation in the United States, other countries, or both. Adobe is a registered trade-mark of Adobe Systems Incorporated in the United States, and/or other countries. Microsoft and Windows are registered trade-marks of Microsoft Corporation in the United States, other countries, or both. Other company, product, and service names may be trade-marks or service marks of others. # Trade-mark owned by International Business Machines Corporation and is used under license by IBM Canada Ltd. Registered trade-mark of International Business Machines Corporation and is used under license by IBM Canada Ltd. (**) Company, product or service name may be a trade-mark or service mark of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at: IBM is a registered trademark of International Business Machines Corporation 16

http://www.ibm.com/legal/us/en/ For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page http://www.ibm.com/planetwide/ca/ Corrections (Corrected on October 8, 2008) The Ordering information and Pricing sections are revised. IBM is a registered trademark of International Business Machines Corporation 17