The economic value of the wireless communications industry to Canada

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The economic value of the wireless communications industry to Canada Stewart Anderton stewart.anderton@ovum.com 21 April 2010 1

Study objectives The key objectives of the study were: to identify and demonstrate the supply side economic benefits of mobile services in Canada in terms of contribution to gross domestic product (GDP) and employment to identify the productivity gains that accrue from wireless services to assess the consumer surplus - the welfare and social benefits that mobile services provide for consumers, from a quantitative and qualitative perspective. 2

The context for the study Study assessed the impact of the wireless industry in Canada on the Canadian economy (based on 2008 data) Economic value exceeds the operators and service providers revenues and the value generated to the government through taxes and annual spectrum licence fees ($130 million p.a.) and one off spectrum auction payments (AWS $4.26 billion and PCS $1.48 billion) Spectrum is a key and vital input for the wireless industry. Due account should be taken of the value and benefits accruing from the provision of wireless services when assessing a fair return for the use of spectrum resources For an enabling infrastructure such as wireless, it is reasonable for the sector to be supported with policies, regulations and actions that will reduce barriers which might inhibit investment and expansion. 3

Wireless services in the Canadian context There is huge geographic area to serve, with low overall population density: Canada: 4 people per sq. km. Europe: 70 people per sq. km. US: 30 people per sq. km. Canadian operators manage to cover 99% of the population. Inevitably requiring a high level of capital expenditure Canada is served by 57 licensed operators (national or regional coverage) Network and site sharing as required by Industry Canada Network operators have high operating and capital costs, due to low population density in many provinces 4

Key findings - 1 The Canadian wireless communications industry generates significant value for the Canadian economy. A total economic value of $39 billion: mobile network operators generated $15.94 billion in revenues the wireless communications services industry directly contributed $16.3 billion to Canadian GDP with a sectoral output multiplier 1, this amounts an economic benefit from the supply of wireless services of $30 billion the use and availability of wireless telecom services and products created an estimated $8.8 billion consumer surplus 1 The output multiplier is a statistical tool which enables the economic impact of demand on contributing suppliers in the supply chain to be assessed, based on the demand for end-user services. Statistics Canada provides a multiplier of 0.87 for the integrated telecommunications industry. This has been applied to the wireless sector in this study. 5

Key findings - 2 The value from the wireless industry with a direct GDP contribution of $16.3 billion compares favourably with other major Canadian industries: automotive manufacturing ($20.6 billion) food manufacturing ($18.2 billion) agricultural crop production ($16.6 billion). Also comparable to the 2008 GDP of Newfoundland and Labrador ($20 billion) 6

Key findings - 3 The value from the wireless industry flows into the Canadian economy through many routes In employment and value added: between 293,000 and 410,000 jobs are directly and indirectly dependent (including induced employment) on the Canadian wireless telecommunications industry - up to 2.4% of all jobs in Canada the wireless sector offers high value employment it has an average salary level of $59,000. This compares to a Canadian average salary of $42,640. value-added per employee directly employed in the Wireless Communications Services industry of $195,000 1, compared with $71,000 2 for the national average employee s added value 1. [Wireless operator revenues - (commission to dealers + payments to terminal suppliers & network equipment vendors + other capex + payments to wireline operators + support services) + (70%*dealer revenues)] / (wireless and dealer staff) 2. Statistics Canada 7

Continual growth in wireless communications Wireless market expanding on the demand side. Steady growth in wireless: minutes of use (12% CAGR, 2004 to 2008) revenues (still 10% p.a) data (35% growth in 2008) Wireless subscriber conn ns increased 7% between Q2 2008 to Q2 2009 Wireline revenues flat Wireless market expanding on the supply side also. (57 licensed operators and service providers) $ billions 30 25 20 15 10 5 0 Million MoU 100,000 90,000 80,000 70,000 60,000 50,000 40,000 30,000 20,000 10,000 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 Source: Wireless Intelligence and Ovum analysis 2004 to 2008: 12% CAGR 2004 2005 2006 2007 2008 Wireline revenue Wireless revenue Wireline growth Wireless growth Source: CRTC 20% 15% 10% 5% 0% -5% % growth 8

With a dynamic technology landscape Technology evolution will not stand still: HSPA+, LTE LTE Advanced, IMT-Rel. 10 Devices and applications: increasing performance demands bandwidth to match Industry capex: between $1.1bn and $1.9 bn every year since 1996 Spectrum auction fees additional: $1.48 billion for PCS Auction $4.26 billion for AWS Auction And $130 million p.a. licence fees Investment makes HSPA+ (21MB/s) available to 93% of Canadians $ million 1985 1992 2000 Digital DAMPS/ AMPS AMPS TDMA 1994 2002 2005 2007 CDMA EVDO EVDO CDMA 2000 Rev A Rev B (1xRTT) 1996 2000 2003 2006 2007 2009 GSM GPRS EDGE UMTS HSPA+ HSPA 21Mbps 1995 ESMR 4,500 4,000 3,500 3,000 2,500 2,000 1,500 1,000 500-1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 Annual Expenditures Auction Expenditures 9

The approach to determination of value Supply Side The Canadian Wireless Communications Industry Demand Side increases Canadian GDP, employment and government revenues improves the productivity of Canadian businesses through wireless voice services wireless data services wireless broadband content and applications 10

The approach to determination of value Step 1: quantify the value chain: from the purchase of services and terminals - to the creation of the components Step 2: value add split between the Canada and the rest of the world. Step 3: estimate of GDP and employment generated by the wireless communications services industry in Canada. Added value spins off in all directions: Analysis of accounts of mobile operators Other parameters The Value Chain Geographic Distribution (Canada vs Rest of World) GDP contribution in Canada Employment impact in Canada broad ecosystem of associated technologies incubators and technology zones inward investment high tech start ups 11

The overall flow of value Hardware and component suppliers Other suppliers of capital items Suppliers of support services Terminal component suppliers Network equipment suppliers Canadian Wireless Network Operators Terminal suppliers Content and applications providers Interconnect and Leased lines Commission Wireline network operators Payments for voice and data services Payments for applications and content Payment for terminals and accessories Dealers Application stores End users Payments for applications and content 12

The overall value of the flow Hardware and component suppliers Other suppliers of capital items Suppliers of support services Terminal component suppliers $988m $622m $3948m $2294m Network equipment suppliers $1451m $574m Canadian Wireless Network Operators $2550m $21m Terminal suppliers Content and applications providers $69m Interconnect and Leased lines Commission $526m $727m $86m Wireline network operators $14,346m Payments for voice and data services $53m Payments for applications and content $1,116m Payment for terminals and accessories Dealers Application stores End users $686m $123m Payments for applications and content 13

The emerging applications and content value chain A new and complex value structure Brings considerable added value to consumers Still in its infancy but has evolved quickly Players are jockeying for position Modest value (currently) in the wireless sector (~$200 million) 14

Value added in Canada - by wireless-related sector $16.3 billion total value from wireless communications services $14.346 billion directly to MNOs for network services $1.802 billion for devices and applications Support services increasingly important as outsourcing increases includes legal and financial support, media and advertising includes network support: maintenance and operations Percentage of total value added Wireless operators 45% Support service suppliers 34% Dealers and app. stores 5% Other capex suppliers 5% Wireline operators 4% Hardware and components 2% Terminal suppliers 2% Terminal component suppliers 2% Network equipment suppliers 1% Total 100% 15

Value added by employee Value added per employee in the wireless sector (including dealers and mobile operators): [Value add (wage costs) + Value add (profit, interest, tax)] Employment $000 per year 250 200 150 100 Wireless sector: value added per employee of $195,000 per year National employment: value added per employee of $71,000 per year. 50 0 VA per mobile employee VA per average employee 16

How does the wireless sector compare with others? 25 20 $ billion 15 10 5 0 Wireless services* Residential Construction Automotive Manuft'g** Food Manuft'g Agriculture - crop prod'n Publishing Mining excl. oil and gas ICT Manuft'g Broadcast'g Wireless is one a par with other major industry sectors: cereals, oil, mining, forestry, food growing and production. ** The Canadian Vehicle Manufacturers Association (CVMA) reports that automotive manufacturing contributes approximately 12% of Canada s manufacturing GDP, which, based on Statistics Canada data for manufacturing GDP equates to around $20 billion in value added 17

Impact on employment Direct employment: those employed directly by businesses in the value chain. Support employment: e.g. those employed by professional services, IT, outsourced customer support and outsourced network operations and maintenance Indirect employment: tax, interest payments and profits generate employment Induced employment: due to the spending power of those employed directly in the industry or in support services economists estimated vary, with factors ranging from 1.1 to 1.7 which would lead to a total of 294,000 410,000 employed as a result of the wireless communications services industry. (000) Direct Support Indirect Total Dealers and app. stores 4.5 3.4 3.4 11.4 Wireless network operators 26.3 37.7 51.5 115.4 Support service suppliers (incl. n/w support) 12.0 75.1 18.8 105.8 Wireline network operators 3.4 4.7 2.4 10.5 Other capex suppliers 5.8 5.8 2.9 14.6 Terminal suppliers 1.6 1.9 0.4 3.9 Terminal component suppliers 1.9 2.2 0.5 4.5 Network equipment supply 1.2 1.4 0.3 2.9 N/w IT platforms and component suppliers 2.2 2.6 0.6 5.4 Total 58.9 134.8 80.7 274.5 18

Productivity gains from wireless telecom services Wireless penetration has a positive and significant relationship to productivity 1. A 1% increase in wireless subscribers per capita raises GDP per employee by about US$69 Wireless penetration increase of ten percentage points would increase productivity by 0.36% However, penetration is an imperfect measure of wireless usage. A more accurate measure of wireless usage is minutes of use. Major operators in Canada report usage of between 300 and 400 minutes of use per month. Canada 1. Wireless Telephone Penetration And Productivity: State Level Evidence From The United States 1999 To 2006. Kalpesh Unune UK Italy Germany France Finland Minutes of use per head of population per year 2700 2779 2534 1466 2095 4300 Minutes of use per mobile subscription per year >4000 2300 1500 1400 2800 2700 In some countries, many users have >1 subscription, which overstates the penetration. 19

Investment The significant drop in investment that occurred during the recession included spending on new technology, which could have helped firms address coming economic challenges. The relatively slow recovery expected in our most important trading partner, along with ongoing sectoral adjustments, means that firms have to find new markets. In doing so, they will face increased competition. For example, due to exchange rate moves and stellar productivity performance, the competitiveness of the U.S. corporate sector has improved significantly. The need for capital investment by Canadian businesses to meet these challenges is clear. Annual investment per employed person. Current C$ Information and communications technology Ontario / US investment per worker 1985 1992 2000 Digital DAMPS/ AMPS AMPS TDMA 1994 2002 2005 2007 CDMA EVDO EVDO CDMA 2000 Rev A Rev B (1xRTT) 1996 2000 2003 2006 2007 2009 GSM GPRS EDGE UMTS HSPA+ HSPA 21Mbps 1995 ESMR 4,500 In the period from 1996 to 2008, the wireless communications industry has invested between $1.1 billion and $1.9 billion every year in capitalised equipment and services. $ million 4,000 3,500 3,000 2,500 2,000 1,500 1,000 500-1. Mark Carne, Governor of the Bank of Canada. Winnipeg Chamber of Commerce, 4 February 2010 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 Annual Expenditures 1998 1999 2000 2001 2002 2003 2004 2005 Auction Expenditures 2006 2007 2008 20

Benefits of Voice and Data services The productivity benefits for businesses and consumers: reduction in unproductive travelling time significantly improve logistics enable faster and more efficient decision-making empowers small businesses particularly in rural areas Mobile video will represent 66% of all mobile data traffic by 2014, global mobile data traffic is growing 2.4 times faster than global fixed broadband data traffic (Source: Cisco) Ovum s forecast for mobile broadband and data services shows CAGR of 22% in revenues over the period from 2007 to 2014 $14,000 $12,000 $10,000 $8,000 $6,000 $4,000 $2,000 $0 2007 2008 2009 2010 2011 2012 2013 2014 Data Revenues Voice Revenues Higher bandwidth mobile broadband stimulates demand - requiring significant investment in network infrastructure and backhaul The consumer benefit can be assessed through the consumer surplus 21

Consumer surplus Consumer surplus is the amount that consumers benefit by being able to purchase a product for a price that is less than they would be willing to pay. It therefore reflects value that the consumer enjoys, above and beyond what they have to spend on the service. Price willing to pay = P1 Price paid per month = P0 Unit cost of supply Price/unit cost A B Consumer X C Consumer surplus Number of subscribers We estimate that the lower bound of consumer surplus of $8.8 billion This is based on historic analysis of mainly voice and basic data (SMS) revenues and usage 22

Conclusions The industry generates $39 billion for the Canadian economy: direct contribution through the sale of goods and services, the sector generates over $16 billion an additional $14 billion benefit due to the economic flow through in the supply chain consumer benefit, they value service at least $9 billion more than they pay for the services. Over 294,000 people are employed in Canada as a result of the wireless industry: 26,300 staff are employed by the mobile network operators 59,000 are employed directly as a result of the industry with 135,000 in support services 81,000 are employed indirectly as a result of spending by government of tax revenues and spending by financial institutions and shareholders further induced employment, by virtue of the employees spending in the economy. HSPA+ 21Mb/s mobile broadband services available to 93% of the population. ICT investment and productivity are linked (Bank of Canada). Industry investment is significant and ongoing. It should be encouraged by government, particularly as the economy seeks to recover from a recessionary period and a Canadian trade deficit. Government and policy makers should recognise the wider benefits of wireless and set policy and operational processes that will allow the sector to maximise the value and contribution to the national economy. In particular, the significant contribution made by the wireless industry to the Canadian economy should be taken into account when setting the level of spectrum licence fees. 23

Thank you Stewart Anderton stewart.anderton@ovum.com 21 April 2010 24