BULGARIA ICAP BULGARIA Business Information Services Presentation March 2009 ICAP BULGARIA Your Business Partner 1
Contents The ICAP Group at a glance Activity, Subsidiaries, Shareholders, Staff p.3 Mission & Vision p.4 Strategic Alliances and Memberships p.5 ICAP Bulgaria p.6 Why Business Information Services? p.10 The Business Information Services coming to Bulgaria p.11 Business Information Services Positioning p.12 The Business Information Services p.13 Business Information Services Bulgarian Products p.14 Selected Clients of ICAP Group p.17 Contacts in Bulgaria p.18 2 2
The ICAP GROUP At a Glance Activity, Subsidiaries, Shareholders, Staff Established: 1964 Subsidiaries and Participations : ICAP Bulgaria EAD A business services leader in ICAP Romania SRL Southeast Europe with ICAP Serbia D.O.O. 6 core activity pillars: ICAP Contact Center SA Business Information Services ICAP HR Outsourcing SA Business Directories CYCLE Credit SA (Debt Collection) Management Consulting TNS-ICAP SA (Market Research) Contact Center Strong shareholder support: HR Outsourcing Global Finance (79%) Debt collection COFACE (14%) 3 Staff : 900 in-house, 950 outsourced 3
The ICAP GROUP At a Glance Mission & Vision Our Mission is to enable and promote business development by adding value to our clients Our Vision is to provide a wide range of high quality services for businesses and be their prime choice Growing rapidly and dynamically through acquisitions (new geographical expansion to Serbia, Turkey) and services diversification The first and only Greek company and one of the only 4 in Europe certified as ECAI (External Credit Assessment Institution), ICAP s credit rating system thus recognized internationally as an integral part to applying BASEL II for Banking Institutions Financial Highlights 2007 (in m) 2008 (in m ) Shareholders Equity 21.5 23.1 Revenues 32.6 48.9 EBITDA 5.4 8.0 Net Profits 4.1 6.5 4 4
The ICAP GROUP At a Glance Strategic Alliances and Memberships ICAP has developed strategic alliances with some leading companies worldwide like with: BAIN & COMPANY world s No.2 strategic consulting ICAP is a member of: company CREDITALLIANCE (COFACE worldwide TNS world s No.1 market research group network) HOGAN leader in assessment models FEBIS (Federation of Business Information GOOGLE ICAP is the authorized Google AdWords Reseller Services) BUREAU VAN DIJK EADP (European Association of Directory COFACE and Database Publishers) DUN & BRADSTREET KOMPASS INTERNATIONAL FEACO (European Federation of EURO CONTACT POOL Management Consulting Association) ATHENS CHAMBER OF COMMERCE & INDUSTRY SESMA (Association of Greek Companies in HELLENIC BANK ASSOCIATION Management Consulting) HELLENIC NATIONAL CONFEDERATION OF BAMCO (Bulgarian Association of COMMERCE Management Consulting Organizations) FEDERATION OF GREEK INDUSTRIES 5 BANK OF GREECE 5
ICAP Bulgaria Established in November 2006 Combining the international best practices and knowhow with the local market knowledge and expertise Focused on Management Consulting Business Information Executive Search and Selection Employing a constantly growing team of area professionals 6 6
ICAP Bulgaria Qualified ICAP Bulgaria Management Consultants use the information sources, methodologies and tools available to our Group to offer high value added consulting services Creating long-term value for you: Strategic and Business Planning; M&As; IT Strategy Increasing your revenues: Modern Marketing Techniques; Performance Management (Balanced Scorecard); Client Loyalty Management; Franchise Consulting Services Reducing your costs: Business Process&Improvements; Increase Productivity through Efficiency; Organizational Optimization Project Management and Development Programs linked to European Union Funds Economic Research, Sector and Market Studies ICAP Executive Search&Selection specializes in assessing and recruiting Senior to Middle level Executives or Professionals with rare skills, people who, in this knowledgebased economy, will create competitive advantage and sustainable value to your organization. We will also start offering Debt Collection Services as of March 2009 (through Cycle Bulgaria in process of establishment) 7
ICAP Bulgaria ICAP Bulgaria s Industry Reports and Market Studies Examine Attractive sectors of the Bulgarian economy Analyze The size and performance of the market, domestic production, imports and exports, market shares of key players Formulate The consumer characteristics, factors determining demand and supply Present The major market players and prospects of development in the sector Include The structure of the sector, financial data of the major players, problems confronting the companies, market entry barriers, SWOT Analysis, potential growth and new entrants 8 8 8
ICAP Bulgaria No Sector Studies Jan 09 Feb 09 Mar 09 Apr 09 May 09 Jun 09 Jul 09 Aug 09 Sep 09 Oct 09 Nov 09 Dec 09 Conducted Industry Analysis 2008 1 Third Party Logistic Services 2007 2 1 Supermarkets and Hypermarkets in Bulgaria 2008 Planned Analysis (The exact time periods and order for the execution of the projects are subject to change) Construction Materials (focus on bricks, ceramic tiles, sanitary ware, cement) 2 Renewable Energy Sources 3 Paper and Online Media 4 5 Supermarkets and Hypermarkets in Bulgaria 2009 Bulgarian Construction Companies dealing with Infrastructure Projects 6 Telecommunications 7 Meat Retail chains for electric and electronic 8* home appliances 9* Dairy Sector 10* Household Goods Retail 11* Cosmetics 12* Organic Farming/ Bioproducts 13* Private Labels 14* Private Education * - Potential Sectors For Research During 2009 9 9
Why Business Information Services? - Value Added to Your Business Nowadays, the need for reliable business information is growing more than even in the years of economic turbulence. ICAP Business Information can assist you in converting information into knowledge, covering your needs to: - Reduce the risks involved in business relationships - Support your company s decision-making process - Preserve resources, letting us take care of your needs of commercial data - Evaluate the credit solvency of your business partners - Price your products by rewarding your low-risk clients with better prices - Objectively assess the performance of the competition - and after all improve your bottom-line result 10 10
The Business Information Services Coming to Bulgaria Core activity of the Group, aimed at addressing the needs for commercial and financial information and supporting your decision-making process A comprehensive set of solutions that help lenders detect potential credit risk and better manage risk at acquisition and throughout the customer lifecycle Launching it now also in Bulgaria, deploying experienced team of analysts, well organized services and supported by the most advanced IT solutions Integrating ICAP Bulgaria s database into the extensive ICAP Group s database with global coverage, able to provide business information for companies from all over the world, thanks to the strategic alliances with leading international companies and organizations Through superior and reliable information and insight we can help you conduct business even better Targeting a leading market position also in Bulgaria within the next 3 years 11 11
Business Information Services Positioning Market Share hare Client Loyalty Others 35% ICAP Greece 65% 3 to 4 years 25% >5 years 54% 1 to 2 years 12% 1 year 8% N/A 1% Source: ICAP s Client Satisfaction Survey 12 12
The Business Information Services in Bulgaria Though in its launch-up phase in Business Information Services in Bulgaria, ICAP Bulgaria is here to supply: Data Quality The information presented in a Business Report is collected mainly from official sources and enriched with research from other vital sources (media, public databases) by our experienced team. Comprehensive Database You can find information on more than 1 million companies registered in Bulgaria in ICAP s online database. Plus, you can receive information about any company worldwide on request. Specialized Analysis We provide both qualitative and quantitative analysis, based on evolution of the annual financial statements and indicators of the company, as well as on its commercial and negative data, compared to the evaluated company s sector of activity and major competitors. 13 13
Business Information Services Bulgarian Products ICAP Bulgaria s Business Reports are reliable sources of information and can help you form an opinion regarding the operations, profitability and stability of a given company, providing all the needed information in order to reach informed investment decisions. Comprehensive Report Displays a detailed overview of company s profile and financial standing, including data on the subject company's commercial activity, premises, management, shareholders, related parties, negative data, financial indicators, topped up by financial analysis, sector studies, risk rating, comparison of company s main accounts against those of the sector and the major competitors, based on the evolution of its financial statements in the last 3 years. Standard Report Gives a general overview of a company, evaluating its operations, profitability and stability. Compact Report Provides important business information in a summary form, including the basic financial and commercial data. Property Liens Answers your need to be informed about events in the transactional behavior of a company, through data on its property liens. Financial Data The extensive financial statements for the last 3 years period are designed to cover 14 your needs for financial information. The value of this report consists of the detailed analysis with over 20 ratios. 14
Business Information Services Bulgarian Products PARAGRAPH / PRODUCT TYPES COMPREHENSIVE REPORT STANDARD COMPACT BUSINESS REPORT BUSINESS REPORT PROPERTY LIENS REPORT EXTENSIVE BALANCE SHEET REPORT COMPANY BUSINESS PROFILE RISK RATING CREDIT LIMIT COMPANY HISTORY OTHER COMMERCIAL DATA PREMISES PREMISES HISTORY CAPITAL CAPITAL HISTORY SHAREHOLDERS MANAGEMENT PARTICIPATIONS AFFILIATED COMPANIES / INDIVIDUALS SECTOR COMPARISON PEER ANALYSIS PROPERTY LIENS OVERDUE DEBTS TO THE STATE BUDGET "THE LIST OF CREDIT MILLIONAIRES IN BULGARIA" NEGATIVE FINANCIAL INDICATIONS CREDIT LIMIT CREDIT SCORING COMPLETE BALANCE SHEET (3 YEARS) (3 YEARS) (3 YEARS) COMPACT BALANCE SHEET (3 YEARS) COMPLETE PROFIT AND LOSS ACCOUNT (3 YEARS) (3 YEARS) (3 YEARS) COMPACT PROFIT AND LOSS ACCOUNT (3 YEARS) KEY RATIOS (3 YEARS) (3 YEARS) FINANCIAL RATIOS (3 YEARS) (3 YEARS) FINANCIAL ANALYSIS SECTOR STUDY NEWS 15 15
Business Information Services Bulgarian Products The business reports will be available both on-line and by email / fax on request, in English and Bulgarian, being regularly updated. 16 16 16
Selected Clients of ICAP Group 17 17
Contacts in Bulgaria Mr. Theodoros Polydoros, Executive Director, tel.: (+359 2) 8014105, email: tpolydoros@icap.bg Mr. Andrey Manev, Director, tel.: (+359 2) 8014107, email: amanev@icap.bg 18 18