Port Operations, Safety & Information Technology Seminar June 10-12, 2009 Driven by IT: Innovations in Port Operations Dave Wilson, Chief Technology Officer 1
Topics Consumer Technology Innovation Self Publishing Social Networking Enterprise Content Management Web Sites to Portals Port of Seattle Experience Web Publishing and Collaboration Document and Records Management Airport Operations Dashboard Marine Domain Awareness Portal 2
Self Publishing and Social Networking CONSUMER TECHNOLOGY INNOVATION 3
Consumer Technology Innovation Consumer technology evolves quickly Competitive advantage Millions of on-line, social networking users Robust, highly available technology Adoption is rapid, almost viral Requiring little or no user training 4
Social Networking Personalized content Document & photo upload Collaborate with friends www.facebook.com 5
Broadcast Communication Selectable channels Track news and events Quick status updates www.twitter.com 6
Portal Technology My site with login/passwor d Selectable apps/widgets Multiple views and windows User defined content www.google.com 7
Leveraging Consumer Innovation State-of-the-art High performance and reliable No training provided or needed 8
Web Sites to Portals ENTERPRISE CONTENT MANAGEMENT 9
Enterprise Ready Enterprise Content Management (ECM) is the technology used to capture, manage, store, preserve, and deliver digital content and documents related to organizational processes * AIIM 2005 Definition 10
Why it s important Legislation requires access to auditable records New communication and collaboration tools need a strong foundation in content services Voice, data and video convergence brings both new content opportunities and challenges We are experiencing tremendous growth in the volume of our information (measured in terabytes) 11
Collaboration Port of Seattle Experience Customers Partners WWW, B2B Portals Employees Compass, Dashboards AV/M, Landside, etc. XML Web Services Team Collaboration Individual Business Applications (CAD, Maximo, FIMS, CUTE...) 12
Document Management Individual files Departmental files Port-wide files Team specific files Special product files Features to Note: Check In/Out Files Version tracking Promote to records Alerts and messages Workflow Collaboration Files 13
Records Management 14
Web Publishing and Collaboration Document and Records Management PORT OF SEATTLE EXPERIENCE 15
Port s Intranet - Communication Employee blog Linked to user portals Department web authors 16
My Site Personal Productivity Customized by employees Personal and shared files Dynamic web parts 17
Team and Project Sites Over 600 team sites Links to web sites Integrated with phone system 18
Dashboards and Business Intelligence PORT OF SEATTLE EXPERIENCE 19
Business Intelligence Information needed for Dashboards Who is your audience? What do you want to tell them? When do you need to provide updates? How to collect and present the information?
Integration Platform FAA RSS PeopleSoft Maximo Access Control RevCon (S&B) CAD Airport Inspections CUTE Stormwater GIS Airfield Airfield Facility Facility Terminal Terminal Landside Landside Public Safety Public Safety Security Security Finance & Business Finance & Business ADO ADO Aviation Industry Aviation Industry ADM ACC/SOC PA Exec Chief FIMS Surveillance Floor Count
Airport Operations Dashboard Flight Information Airport Logs Parking Database WSDOT Image 22
Video Surveillance Department specific camera Traffic sensor data / metrics 23
Weather Data NOAA Image FAA HTML 24
Baggage Handling Metrics TSA Excel Data POS Excel Data 25
Geographic Information System GIS mapping and layers Arrive / depart data integration 26
Emergency Notification SendWordNow integration Airport Log integration 27
Marine Domain Awareness Commercial vessel data 28
Incident Command Logs IC planning, logs and status 29
Vessel Tracking GIS mapping and integration Marine Exchange XML data 30
Vessel Tracking Zoom and GIS data layers 31
Vessel Tracking Vessel data selection 32
Traffic Alerts WS DOT integration 33
NOAA Weather Integration 34
Public Affairs and Media Supports RSS data feeds Marine and shipping news 35
Summary Ports can benefit from rapid innovation in consumer technology sector Enterprise content management tools needed to manage explosive growth in digital information Port of Seattle adopted many of these technologies to improve operational efficiency 36
THANK YOU 37