POSITION DESCRIPTION DER-PERS-10 N(Rev. 5-84) 1. Position No. 2. Cert / Reclass Request No. 3. Agency No. State of Wisconsin 505 Department of Employment Relations 333710 4. NAME OF EMPLOYE 5. DEPARTMENT, UNIT, WORK ADDRESS Administration State Bureau of Procurement 6. CLASSIFICATION TITLE OF POSITION 101 E. Wilson Street, 6 th Floor Madison WI 53702 IS Technical Services - Senior 7. CLASS TITLE OPTION (to be filled out by Personnel Office) 8. NAME AND CLASS OF FORMER INCUMBENT 9. AGENCY WORKING TITLE OF POSITION Lizabeth Ascher, Procurement Specialist Senior 10. NAME AND CLASS OF EMPLOYES PERFORMING SIMILAR DUTIES IT Acquisitions Analyst 11. NAME AND CLASS OF FIRST-LINE SUPERVISOR Mary Durkin, IT Procurement Supervisor Andrea Konik IS Technical Services Senior; Elizabeth Snyder, IS Technical Services Senior, Bill Epp Procurement Specialist - 12. FROM APPROXIMATELY WHAT DATE HAS THE EMPLOYE PERFORMED THE WORK DESCRIBED BELOW? 13. DOES THIS POSITION SUPERVISE SUBORDINATE EMPLOYES IN PERMANENT POSITIONS? Yes No IF YES, COMPLETE AND ATTACH A SUPERVISORY POSITION ANALYSIS FORM (DER-PERS-84). 14. POSITION SUMMARY _ PLEASE DESCRIBE BELOW THE MAJOR GOALS OF THIS POSITION: See attached. 15. DESCRIBE THE GOALS AND WORKER ACTIVITES OF THIS POSITION (Please see sample format and instructions on back of last page.) GOALS: Describe the major achievements, outputs, or results. List them in descending order of importance. WORKER ACTIVITIES: Under each goal, list the worker activities performed to meet that goal. TIME %: Include for goals and major worker activities. TIME % GOALS AND WORKER ACTIVITIES See attached. (Continue on attached sheets) 16. SUPERVISORY SECTION - TO BE COMPLETED BY THE FIRST LINE SUPERVISOR OF THIS POSITION (See Instructions on back of last page) a. The supervision, direction, and review given to the work of this position is [ ] close [ ] limited [ ] general. b. The statements and time estimates above and on attachments accurately describe the work assigned to the position. (Please initial and date attachments.) Signature of first-line supervisor Date 17. EMPLOYE SECTION - TO BE COMPLETED BY THE INCUMBENT OF THIS POSITION I have read and understand that the statements and time estimates above and on attachments are a description of the functions assigned my position. (Please initial and date attachments.) Signature of employe Date 18. Signature of Personnel Manager Date
POSITION SUMMARY This position reports to the chief of the IT Enterprise Sourcing Section in the Division of Enterprise Operations, Bureau of Procurement of the Department of Administration (DOA) and performs work under general supervision. The position manages enterprise information technology (IT) procurement processes for the State, including the Division of Enterprise Technology in the Department of Administration as well as other customer agencies. It will be responsible for all telecommunications related procurements. This position focuses on procuring telecommunications and IT related goods and services by using the Request for Proposal, Request for Bid, waiver of the sealed bidding process and DOA Exemption Authority. This position performs procurements of highly complex telecommunications services, systems, equipment and supporting hardware and software for statewide and enterprise information technology initiatives. This position is responsible for applying procurement policies and procedures that must address the unique and complex technological, environment of telecommunications as well as the federal and state regulations and regulatory bodies that govern access and billing of telecommunication voice and data services. This position is responsible for the entire spectrum of IT telecommunications procurement including planning, forecasting, solicitation development, evaluation of solicitations, negotiating contracts, contract administration and equipment disposal processes. Responsibilities also include assisting with development of information technology specifications, and the development of cost and evaluation criteria. This position leads and coordinates multi-agency, cross-functional procurement teams. In order to ensure cost-effective procurements and successful negotiation of contracts, knowledge of legacy, new and evolving telecommunications services, equipment as well as the standards set by the Division of Enterprise Technology will be required. Time 35% A. Responsible for developing technical specifications for telecommunications voice, data and video networking hosted services and customer premise equipment and voice processing and billing software. In order to perform this function the incumbent must have working knowledge of voice, data, and video services and equipment for both fixed and wireless infrastructures. A.1. Develop detailed and complex intelligent telecommunication specifications. Under this function, the incumbent must have working knowledge of: Integrated Services Digital Network Primary Rate Interface (ISDN PRI) High Capacity Local Voice Trunking A variety of voice application systems including, but not limited to, Interactive Voice Response (IVR) and Automatic Call Distribution (ACD) systems Transport types including channelized DS1, DS-3, and VoIP Simple Internet Protocol (SIP) trunking Long Distance services Bridge and video conferencing services equipment Wireless services and equipment Hosted telecom services, ie., Centrex, voice processing, Voice over Internet Protocol Customer Premise Equipment, ie., private branch exchange, digital key system, single-line and multiple-line sets Wisconsin Telecommunications Relay services and equipment
Time A.2. A.3. A.4. A.5. A.6. Develop solicitations to allow an evaluation methodology for each acquisition to include cost benefit analysis, used equipment market and an analysis of asset management. Manage and direct the appropriate resources to participate in the solicitation evaluation and selection process. Organize and compile the evaluation results. Serve as the primary contact for the vendors and schedule appropriate vendor presentations. Negotiate with vendors to obtain the best quality and price of services. A.7. Reviews agency procurement documents to assure conformity with purchasing policies and requirements and provides assistance and consultation. 20% B. Responsible for managing the procurement process used to select and procure telecommunications services and equipment B.1. B.2. B.3. Conduct market research that provides a thorough knowledge of telecom industry and technology trends to determine the optimal time to purchase IT equipment and software. Analyze market, technology and recent state enterprise acquisitions to determine most cost effective procurement method(s): Request for Bid (RFB), Request for Proposal (RFP), or waiver or exemption of the sealed bid process. Develop solicitation methodologies to maximize competition for each acquisition. 25% C. Responsible for initial and ongoing negotiation of telecom service and equipment contracts including a working knowledge of the financial and market standing of vendors. C.1. C.2. C.3. C.4. Provide technical assistance to state agencies and Department of Administration program staff to help minimize service and equipment costs. Analyze costs and specific contract information for telecom services and equipment. Maintain current knowledge of telecom service and equipment vendor pricing structures. Organize and compile contract utilization service and equipment data to maximize state s leveraging abilities for new contracts and contract renewals. 15% D. Responsible for educating customer base on procurement policy and procedures specifically as they relate to the procurement of telecom services and equipment. D.1. D.2. D.3. D.4. Provide information to customers that will help to ensure their understanding of the procurement process including the DOA Exemption Authority and Waiver of the sealed bidding process. On a regular basis along with procurement team members, organize and conduct training designed to teach IT and telecommunications staff and management the procurement process. Assist in development and on-going updates of the DOA procurement manual relating to IT and telecom services. Research and develop draft policies for new statutory responsibilities.
Time D.5. Serves as the primary author for telecom related case letters providing justification for waiver of the sealed bidding process. 5% E. Other duties as assigned. E.1. E.2. E.3. Maintain up-to-date technology procurement skills through attendance at seminars and classes. Provide accurate and timely status reports of projects and assignments. Work on assigned special procurement projects. SKILLS AND KNOWLEDGE REQUIRED FOR THIS POSITION 1. Knowledge of enterprise information technology and telecom voice, data and video services, equipment for wireline and wireless infrastructures; IT and telecom services project management; applicable federal, state and municipal regulatory issues; and security, service, billing and asset management. 2. Knowledge of statewide telecommunication technology standards. 3. Knowledge of agency telecommunications and IT limitations and information technology integration issues. 4. Ability to conduct market analyses and ability to determine industry trends in telecom information technology markets. 5. Knowledge of life cycle evaluation methodologies. 6. Contract development and negotiation skills. 7. Contract compliance and monitoring skills. 8. Knowledge of state procurement law and administrative rules. 9. Knowledge of sound business and telecommunication management principles and practices. 10. Knowledge of policy and procedural development. 11. Strong oral and written communication skills. 12. Strong organizational skills. 13. Intermediate skill level using Microsoft Word and Excel to develop bid pricing sheets and bid evaluation abstracts.