C L A R I D E N 29 February - 1 March 2016

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C L A R I D E N 29 February - 1 March 2016 Knowledge for the world business leaders Hyatt Hotel Canberra, Australia Faculty Director Julie Sloan Founder Workforce Planning Global Pty Ltd Recognized by Worldwide Who s Who for excellence in Workforce Planning Author of two popular books: An Introduction to Workforce Planning are you ready for crunch time? (2008) and The Workforce Planning Imperative (2010) Australia s representative to the ISO (International Standardization of Organizations) TC 260 Human Resource Management Committee Lead writer of the Australian Standard in Workforce Planning AS5620:2015 (2015) by Standards Australia (MB009) and a regular columnist for HR.com, HR Magazine (Workforce Tomorrow) and Numerical Insights Magazine Advised clients from both the public and private sectors including Australian Government, NSW Government, Public Service Division (Prime Minister s Office), Government Skills Australia, ACT Government, Bhp Billiton, Pandora Guest Speaker Quentin O Grady Executive Director Workforce Strategy & Design Australian Taxation Office 14 years experience as a public servant with 10 years experience specializing in Workforce Planning, Strategy and Analytics His expertise is in aligning workforce investment with business strategy to manage risk effectively Together with Julie Sloan, they will be presenting best Australian case studies in Workforce Analytics.

2016 Clariden Global Executive Education FACULTY DIRECTOR Julie Sloan Founder Workforce Planning Global Pty Ltd Recognized by Worldwide Who s Who for excellence in Workforce Planning Author of two popular books: An Introduction to Workforce Planning are you ready for crunch time? (2008) and The Workforce Planning Imperative (2010) Australia s representative to the ISO (International Standardization of Organizations) TC 260 Human Resource Management Committee Lead writer of the Australian Standard in Workforce Planning AS5620:2015 (2015) by Standards Australia (MB009) and a regular columnist for HR.com, HR Magazine (Workforce Tomorrow) and Numerical Insights Magazine Advised clients from both the public and private sectors including Australian Government, NSW Government, Public Service Division (Prime Minister s Office), Government Skills Australia, ACT Government, Bhp Billiton, Pandora Julie Sloan is a global thought leader in strategic and operational workforce planning and is recognized by Worldwide Who s Who for excellence in Workforce Planning. She is also the Australia representative to the ISO (International Standardization of Organizations) TC 260 Human Resource Management Committee and convener of the ISO international Working Group on Workforce Planning. As the author of An Introduction to Workforce Planning are you ready for crunch time? (2008) and The Workforce Planning Imperative (2010), Julie is also the lead writer of the Australian Standard in Workforce Planning AS5620:2015 (2015), a regular columnist for The Weekend Australian newspaper and 3 international HR magazines including HR.com, HR Magazine (Workforce Tomorrow) and Numerical Insights Magazine. Julie has over 35 years work experience in advising the Australian Government and Private Sectors and has led the development of the discipline of Workforce Planning in Australia since the mid 1990s. She has an enviable national and international Government client profile including the Australian Government, and the NSW, SA, WA, Qld, Tas, NT, ACT and Victorian Governments, the Local Government sector in Australia. In the private sector she has worked in every industry in Australia and internationally she has worked in the Tourism, Hospitality, Health, Resources, Manufacturing, Advanced manufacturing, Transport, Education and Retail sectors. Some key clients include: Public Administration Institute, Bahrain; Government of Dubai; United Nations, Geneva; Bhp Billiton; CISCO International: King Abdullah University Saudi Arabia; Pandora. Prior to establishing her two companies Workforce Planning Australia (1998 2011) and Workforce Planning Global (2014), her international employment included working at the United Nations and the International Atomic Energy Agency in Austria. Her consultancy work includes providing advice and support on strategic workforce planning in: USA, Canada, Middle East, UK, Africa and the Asia Pacific region including China and Singapore. With a depth of knowledge and experience in Workforce Planning, Julie is a highly sought after conference speaker and is known for her ability to transfer her skills and knowledge on the topic in a clear and entertaining manner. Julie is currently the Chief Executive of Workforce Planning Global and operates as a global freelance Strategic and Operational Workforce Planning advisor. She is also a member of the Global Women on Boards Group, the Australian Institute of Company Directors and a Fellow of the Australian Human Resources Institute. In December this year she will be added to the 2015 South Australian Women s Honor Roll in recognition of her role as a South Australian woman who has made a significant impact on the community, as a role model and leader. 2

2016 Clariden Global Executive Education GUEST SPEAKER Quentin O Grady Executive Director Workforce Strategy & Design Australian Taxation Office Quentin has 14 years government experience with 10 years experience specializing in Workforce Planning, Strategy and Analytics. Quentin specializes in HR Metrics, Workforce Analytics, Strategic and Operational Workforce Planning, Workforce and Job Design, Work Value, Classification and Remuneration, Job profiling and Workforce Planning systems. His expertise is in aligning workforce investment with business strategy to manage risk effectively and to capitalize on opportunities to deliver current, interim and future business outcomes effectively and efficiently. Together with Julie Sloan, they will be presenting best Australian case studies in Workforce Analytics. Program A: 16-17 February 2016, InterContinental Hotel Sydney Program B: 23-24 February 2016, Intercontinental Melbourne The Rialto EXECUTIVE SUMMARY Program: Dates: Locations: 29 February - 1 March 2016 Hyatt Hotel Canberra, Australia Early Bird 1 (Register & pay by 4 January 2016): Early Bird 2 (Register & pay by 1 February 2016): Regular Tuition Fee: AU$2,595 AU$2,795 AU$2,895 Group discount of 10% for 2nd participant from the same organization. For limited time only by 1 February 2016 register 3 participants and the 4th participant will receive a complimentary seat (One discount scheme applies) Program Essence: The Australian Government has been reducing the number of government bodies, jobs and budgets with the aim to reduce duplication, inefficiencies and over-governance in the public sector. With fierce cut in funds, headcount and challenging efficiency targets, the urgency to understand current workforce capabilities and predict future workforce needs to build resilience against unexpected has never been greater. With greater demands placed on public sector budgets, this comprehensive two-day program will show you how to design and implement an effective strategic workforce planning (SWP) strategy for your governmental organization to enhance your talent capabilities, optimize productivity and address critical skill gaps to future-proof your workforce needs. In addition, find out how to utilize scenario planning to identify and address workforce surplus and shortage risks and challenges before they affect your agency. You will also learn how exercising evidence-based decision making with quantitative and predictive workforce analytics can ensure that your workforce is always equipped with the knowledge and capabilities you require currently and in the future to meet citizens needs, increase efficiency and public value. Led by faculty director Julie Sloan - recognized by Worldwide Who s Who for excellence in Workforce Planning and guest speaker Quentin O Grady - specialist in workforce analytics, who will take you through the development and implementation of a strong and relevant SWP framework that will help govern your agency s workforce, ensuring that it continuously addresses human resource uncertainties, achieve its objectives and deliver better services to the community. Through actual public sector case reviews of business situations and interactive discussions, Julie and Quentin will guide you to successfully make use of workforce planning, analytics and intelligence to achieve your organization s objectives, and to build resilience into current, transition and future workforce requirements. 3

2016 Clariden Global Executive Education PROGRAM INTRODUCTION The most crucial challenge facing all governments in Australia is the uncertain outlook for the economy and the future state of the labour market - Helen Silver, former Secretary of the Victorian Government Department of Premier and Cabinet With the aim of creating a smaller and more agile public service in Australia, senior management in the public sectors are faced with increased pressures to reduce headcounts and increase workforce efficiency. Therefore, it is crucial for HR leaders in the public sector to be well-equipped with the skills to deploy their current workforce more creatively in order to maximize productivity and ensure that their organization s workforce has the capacity to meet the needs and objectives of the community and government now and in the future. Through this practical 2-day program designed for public servants responsible for workforce planning, you will discover how to develop a truly relevant SWP framework build upon quantitative workforce analytics to stay adaptable in today s uncertain and rapidly changing public sector arena. You will find out how to implement the newly published Australian Standard: Workforce Planning AS 5620: 2015, and be informed on relevant ISO Standards due for publication in 2016 and 2017 including: Workforce Planning, Human Governance, HR Vocubulary, and HR capital reporting, HR Metrics. Coupled with workforce analytics, you will discover how to take advantage of quantitative, descriptive and predictive workforce analytics and interpretation of data to guide you towards evidence-based decision making and enhance your department s overall workforce strategy by accurately anticipating workforce challenges like employee turnover and counter turbulent times with ease. During the program, our faculty director Julie Sloan - Lead writer of the Australian Standard in Workforce Planning AS5620:2015 (2015) and guest speaker Quentin O Grady - specialist in workforce analytics will show you how to apply both SWP and workforce analytics to successfully carry out workforce demand and supply forecasting to anticipate and close your current and future talent gaps. Furthermore, you will find out how to utilize risk mitigations strategies to manage the risk of not being able to fill critical job roles in the uncertain business environment. Julie and Quentin will also incorporate scenario planning in discussions using actual case reviews of business situations to enhance your learning. At the end of the program, you will leave with a solid grasp in workforce analytics and the confidence and expertise you need to make your strategic workforce planning process a reality. WHO WILL BENEFIT MOST This program is designed for all mid to senior HR executives involved in the areas including but not limited to, those delegated responsibility for Workforce Planning, HR and Workforce Analytics and Reporting, Policy, Training and Development, Talent Management, Organizational Development, Finance, Strategic Planning, Human Resource Information System, Compensation & Benefit or those who want to refresh their knowledge in this topic. LEARNING HIGHLIGHTS Effectively carry out workforce demand and supply forecasting to address talent shortages, surpluses and competency gaps Learn how to identify critical job roles and invest in the right workforce capacity and capability required to deliver your organizational objectives Using evidence-based decision making, increase the ability to meet current and future citizen and government demands and expectations while keeping within budget Use analytics and scenario planning to identify and quantify the current, transition and future workforce risk facing your business Identify risk mitigation strategies to manage your current, transition and future workforce risk Develop your own strategic workforce planning environment and framework using current Australian and international standards Identify workforce planning experts and systems which are applicable to your workforce planning initiatives 4

2016 Clariden Global Executive Education PROGRAM OUTLINE DAY 1 8:30 9:00 9:10 10:30 10:50 12:30 13:15 15:00 15:20 REGISTRATION AND MORNING COFFEE Workshop Director welcome and introductions Key steps to embedding Strategic Workforce Planning in your business including core elements of Workforce Analytics what is relevant and what is not relevant (joint presentation from Julie Sloan and Quentin O Grady MORNING REFRESHMENTS Aligning HR with Business Strategy using analytics to segment the workforce and target critical roles, functions and capabilities and developing future focused demand scenarios for workforce segments NETWORKING LUNCH Putting theory into practice what s happening now, what could be happening and what should be happening in your organisation? Reactive to predictive strategic workforce planning Methods, templates, tools Risk assessment and risk mitigation AFTERNOON TEA Lessons learned DAY 2 8:30 9:00 9:10 10:30 10:50 12:30 13:15 15:00 15:20 16:00 REGISTRATION AND MORNING COFFEE Workshop Director welcome - connecting Day 1 and 2 Creating a sustainable Strategic Workforce Planning Environment in your Agency Human Governance Agency and business strategy Your agency framework MORNING REFRESHMENTS Segmenting your workforce Your business Demand Your workforce Supply NETWORKING LUNCH Human capital reporting what and how will you report now and in the future AFTERNOON TEA Risk management and risk mitigation - demand and supply Engaged, Informed and Determined to implement - summary, outcomes and evaluation 5

STRATEGIC WORKFORCE PLANNING AND WORKFORCE ANALYTICS FOR GOVERNMENT 29 February - 1 March 2016 Hyatt Hotel Canberra, Australia REGISTRATION PAGE Booking Contact (Approving Manager) Mr/Mrs/Ms: Job Title: Department: Telephone: Fax: Email: Organization: Address: Postal Code: I would like to receive more information on hotel accommodation using Clariden Global coporate rate. Please Register the following participant(s) for this Program: 1st Participant Name (Mr/Mrs/Ms): 2nd Participant Name (Mr/Mrs/Ms): 3rd Participant Name (Mr/Mrs/Ms): 4th Participant Name (Mr/Mrs/Ms): PROGRAM FEES 1 ST EARLY BIRD FEE: AU$2,595 (Registration and payment must be received by 4 January 2016) 2 ND EARLY BIRD FEE: AU$2,795 (Registration and payment must be received by 1 February 2016) REGULAR FEE: AU$2,895 GROUP DISCOUNT: For 2 registrations from the same company and billing source, the 2nd participant enjoys a 10% discount. For registrations before 1 February 2016 and for 3 or more participants, the 4th participant will receive a complimentary seat Important Notice: Payments are required with registration and must be received prior to the Course to guarantee your place. PAYMENT METHODS BY CHEQUE / BANK DRAFT : Made payable to CLARIDEN GLOBAL INTERNATIONAL LIMITED and mail to: 3 International Business Park, #04-29, Nordic European Centre, Singapore 609927 BY TELEGRAPHIC TRANSFER TO: Bank Name: Standard Chartered Bank Bank code: 7144 Bank Branch code: 001 Bank Address: 6 Battery Road, #01-01 Singapore 049909 Bank Account No: 0107775042 Bank Account name: CLARIDEN GLOBAL INTERNATIONAL LIMITED SWIFT Code: SCBLSG22 Please note that all bank charges are to be borne by participants. Please ensure Clariden Global International Limited receives the full invoiced amount. Note: Please include invoice number on all payment types and your company s name in your payment instructions for our reference. CREDIT CARD: To make payment by credit card, please call our client services hotline at +61 3 9909 7310. 4 WAYS TO REGISTER C L A R I D E N Knowledge for the world business leaders Email: admissions@claridenglobal.com Fax: +61 3 9909 7788 Call: +61 3 9909 7310 Website: www.claridenglobal.com DATE AND LOCATION Hyatt Hotel Canberra, Australia 29 February - 1 March 2016 120 Commonwealth Avenue Canberra, Australian Capital Territory, Australia, 2600 Tel: +61 2 6270 1234 Fax: +61 2 6273 0633 Website: http://canberra.park.hyatt.com/en/hotel/home.html HOW TO REGISTER AND PAY An invoice and registration confirmation will be sent within 7 days, please contact us if you have not heard from us within 7 days. Payment can be made by credit card, by bank transfer or by cheque. ALL PAYMENTS MUST BE RECEIVED IN ADVANCE OF THE EVENT. ACCOMMODATION Accommodation is not included in the program fee but you will be entitled to use our corporate rate for your accommodation. Information will be sent along with your registration confirmation. CANCELLATIONS AND SUBSTITUTIONS Once we have received your booking, the place(s) are confirmed. No refunds will be made for any cancellations, however, program credits of equivalent value only applicable for Clariden Global events will be provided. Credits can only be redeemed for 1 program and is valid for only one (1) year from date of issue. Substitution with a qualified candidate is allowed by providing at least 5 working days of advance notice to Clariden Global. One time substitution is allowed with no charges. Subsequent substitutions will be charged 10% admin fee. ALL CANCELLATIONS MUST BE RECEIVED IN WRITTEN FORM PLEASE NOTE: Clariden Global International Limited reserves the right to change the content and timing of the programme, the speakers and the date and venue due to reasons beyond their control. If in the unlikely event that the course is cancelled, Clariden Global International Limited will refund the full amount and disclaim any further liability. ENQUIRIES: If you have any queries about registration or payment please do not hesitate to contact our client services department on +61 3 9909 7310. PRIVATE DISCLOSURE STATEMENT: Any information provided by you in relation to this event is being collected by Clariden Global International Limited and will be held in the strictest confidence. It will be added to our database for the primary purpose of providing you with information about future events and services. Visit us at www.claridenglobal.com for upcoming events FOR OFFICIAL USE FEE RECEIVED REFERENCE L6053/JS/ML