Visitor Risk Assessment Report. Completed: February 2006 Updated: Sept 2007, March 2008, August 2012, June 2013

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Visitor Risk Assessment Report Completed: February 2006 Updated: Sept 2007, March 2008, August 2012, June 2013

Key to Risk Assessment Scoring System Score Level of risk and likelihood of an incident occurring 0 None 1 Remote possibility based upon risk and historical evidence 2 Possibility worth modest intervention 3 Likely regular occurrence (monthly) according to historical evidence 4 Frequent occurrence (weekly) according to historical data 5* Inevitable without due care Score Degree of danger 0 No injury 1 Could cause mild distress 2 Could cause cuts and/or bruises to the skin 3 Could cause pain and injury 4 Could cause trauma or emergency intervention 5* Could result in serious injury or death * All 5 scores require immediate attention Level of risk and likelihood x Degree of danger = Impact score An impact score of 10 or more requires immediate attention

Part A Risks to visitors to the Castle

Location Floor Description of Risk Likelihood 1-5 Degree of danger 1-5 Impact factor Action taken to reduce risk Further action required? Car park and Coach park Coach Park and Box Office Outdoors Trip, slip or fall. 1 2 2 Pathways cleared of obstacles. Trees kept trimmed. Exterior lighting switched on when light levels are low. Outdoors Collision 1 5 5 Additional traffic calming systems to be investigated. Signage to warn drivers that pedestrians may be crossing. Box Office Toilets Outdoors Trip, slip or fall. 0 2 0 New floors fitted 2009. Toilets inspected and cleaned regularly. Main Entrance to Bodelwyddan Castle Outdoors Trip, slip or fall. 1 4 4 White line painted on edge of step Jan 2007. Coconut mat in position. Courtyard Outdoors Trip, slip or fall. 1 4 4 Steps are power washed to reduce slime growth. Slabs regularly checked and maintained. Ongoing Warning signs fitted 2007. Road layout under consideration as part of long term development in 2014/15. Toilet replacement being considered as part of long term development. Monitor situation closely. Staff to alert visitors. Ongoing

Wheelchair ramp from courtyard to terrace Wheelchair/pushc hair entrance from terrace Entrance Hall (main door) Entrance Hall (interior stone steps) Watts Hall & Billiard Room Dining Room (fire escape) Outdoors Trip, slip or fall. 1 4 4 Power washed to reduce slime growth. Outdoors Trip, slip or fall. 1 4 4 Entrance used under staff supervision. Ground Entrapment 1 3 3 Staff to be alert to risk of children using the doors. Ground Trip, slip or fall. 0 3 0 Entrance Hall rearranged to improve visitor welcome and safety. Coconut mats to dry feet Ground Trip, slip or fall/distress 1 1 1 Bodelwyddan curatorial staff monitoring light levels to ensure they do not fall below acceptable levels. Ground Trip, slip or fall. 1 2 2 Hazard tape in place. This exit route only used under staff supervision. Anti-slip surface and handrail to be installed 2013/14. Introduce safety warning and signage. Install handrail. Investigate use of door hinge guards subject to listed building consent. Provide bag and coat storage facilities. Promote availability of entrance avoiding steps. Light levels increased 2011 (Billiard Room) and 2012 (Watts Hall). Monitor risk.

Library (display drawers open at 1.2-meter height) Making Portraits and special exhibitions galleries Victorian Inventions & Amusements Lowther Gallery and 2 nd floor landing. Ground Collision 0 2 0 Phase 1 signage improvement scheme completed. Portable steps provided. Group leaders and attendants to advise visitors of risk. 1 st Trip, slip or fall. 1 4 4 High visibility contrast floor colours at steps. Contrast texture on inclines. Lighting regularly checked. Staff 2 nd floor Trip, slip or fall/entrapment/inf ection training. 0 3 0 Room is regularly tidied. Daily checks carried out. Film placed on windows. Hinge guards on play house. Antibacterial gel available. Water changed daily. 2 nd Trip or fall 0 5 0 Windows fitted with film. Obstacles positioned in front of windows. Trip, slip or fall 1 5 5 Stairway kept clear of Main staircase Ground, 1 st, 2 nd obstacles. Carpets checked. Lighting monitored. Staff supervision. Lift access available to 1 st floor. Monitor risk. Occurrence of incidents is being monitored. Take advice on fitting safety barriers across windows. Minimum security requirements in place. Assess need for further intervention. Monitor risk.

Education room/materials cupboard/sluice Workshop activities 1 st Trip, slip or fall/entrapment All Contact/Chemical/ Scald 1 3 3 Steps marked in contrast floor colour/texture. Barriers across windows. Printing press rollers disengaged when not in use. - - - All workshop activities risk assessed separately. Café Ground Scald or burn. 0 3 3 Café staff only behind the counter/in the kitchen. Grey stone staircase (for staff use and emergency evacuation) Ground, 1 st Trip, slip or fall. 1 4 4 Steps painted with white and 2 nd to highlight edges. Handrail in place. Public Toilets Ground Scald 0 2 0 Warning signs in place. Water heated only to low temperature. Review lighting at room entrance. Fit finger hinge guards on door. Ensure floors are dried up after spills. Door between public area and kitchen to remain closed. Ensure stairwell is lit when staff and visitors are in the building. Replace warning signs. Public Toilets Ground Entrapment 1 3 3 Fit door hinge guards. Toilets to be upgraded Autumn 2013. Public toilets Ground Trip, slip or fall 1 3 3 Floors to be kept clean and dry where possible. Tea Room Patio Outside Trip, slip or fall 1 3 3 Steps painted in contrast colour. Toilets to be upgraded Autumn 2013. Repaint annually.

Undercroft/sweet shop Undercroft/sweet shop Gardens and woodland Adventure Playground Ground Trip, slip or fall 2 3 6 Floor mat in place during wet weather. Monitor risk Ground Entrapment 1 3 3 Staff supervision. Fit door hinge guards. Outdoors Trip, slip or 1 5 5 Paths are maintained fall/drowning/stin regularly. Pond has 1 g/poisoning meter high perimeter fence and lifebelts available. Groups with children alerted to the potential dangers of eating fungi, berries, etc. Warning signs fitted by bee hives. Outdoors Trip, slip or fall 3 4 12 Daily inspection. 5-year maintenance contract with Play Quest. Warning signage in place. All visitors given written advice on arrival. New play area installed 2011.