Business (BI) Sanlam Investors Conference 17-18 October 2017
BI Value Proposition Critical to transform our business for growth whilst facing onerous regulatory challenges and escalating risks, amidst difficult market conditions Industry pressures Response Top line performance Transform for growth Overcome regulatory challenges Optimise risk and capital Customer expectations Competition Product innovation Customer acquisition Customer experience Granular pricing Agile response Aligned reporting bases Group wide alignment Balance sheet optimisation Technology as part of our solution Increased and changing regulation Required foundational enabler Risk and capital management Achieving Informational Fluency
Legacy data management design Designed with constraints in mind Constraints informing data management design: Cost of processing Batch runs Various layers of ETL from raw data to end consumer Cost of storage Store only what you need / use Consolidated numbers Consequences: Lack of agility: Constant IT intervention to meet changing needs Experimental approach underlying data analytics problematic
Impact of technology Constraints removed Last couple of years saw dramatic improvements in Cost of storage Processing power Further accelerated by advances in shared computing
Data Governance Data Security and Privacy BI Redefined You CAN have your lake and swim in it Reporting and Analytics Formal Data Management (Persist for re-use and reporting) Agile Data Management (Extreme Performance for Analytics & Development) Integration Data Lake Internal and External Data Sources
Data Governance Data Security and Privacy BI Redefined Agility is what its all about FIT FOR PURPOSE DISCOVERY & SELF- Formal data products are SERVICE designed and delivered on Reporting a use and Analytics For analytical purposes the case by use case basis there more advanced data users is no need to load a single have direct, rule-based enterprise-wide data model that access to the data in the has to meet everyone s lake and can work with it, requirements Formal Data simultaneously. Management Agile Data Management without reliance on IT. (Persist for re-use and reporting) (Extreme Performance for Analytics & Development) Integration CLOSING THE GAP Development of new reports and insights happen at the Business interface, working directly with the data and cutting Data timeframes Lake from months to days. NO MORE EXTRACTS Internal and External Data Sources The data lake is a near realtime copy of the source data for analytical and reporting use.
BI Strategic Vision Statement BI vision Value Operating model People and culture Architecture Risk and compliance Road map We will leverage data for strategic new business opportunities across the Group We will optimise total cost of ownership for Sanlam and be transparent in terms of our costs We will drive down the cost to run and increase the value realised from our BI investments Group will provide seed funding to encourage data sharing and platform adoption where relevant We will enable the group-wide managed information sharing We will ensure trusted information quality We will enable self service that allow users to do more across the value chain We will enable discovery of insights We will be transparent trusted business partners We will develop, mentor, coach and inspire our people to become fluent with data We will focus on developing talent before recruiting talent We will foster a culture of data stewardship and governance We will standardise architectures to reduce duplication and complexity We will think holistically and leverage capability across Sanlam as a Group We enable analytical insights to be actioned for operational benefit We will re-use existing solutions where relevant, buy before build, build for re-use We will manage risks transparently and proactively We will optimise risk for value We will ensure compliance with relevant legislation, regulation and business rules We will enable a structured transition to execute the specific scope of the initial BI Program, as far as possible limiting impact on current BI businessas-usual activities
Roadmap Options Heavy Lifting vs Speed to Value O N Reporting Renewal New Opportunities The journey can be achieved in many ways. The choices made has a profound impact on the investment profile over time.
Background Delayed Renewal Option Establish analytics & discovery capability for the Group during 2017 Deliver selection of smaller, business-determined workloads concurrently up to end of 2018 faster route to value, by focusing on analytics first, in response to current business imperatives still enables the target operating model to be delivered, albeit at a much more gradual pace contains all the elements to enable the end-state TOM as well as ensuring that the stack is easily scalable delays the move to a fully business autonomous model to later, due to the more gradual build-up of curated data available on the lake carries less change impact risk and delivery risk slightly higher cost in the long run, but demonstrate value earlier