24/7 AOG & CRITICAL LOGISTICS FREIGHT MANAGEMENT INVENTORY MANAGEMENT INTERNATIONAL TRADE COMPLIANCE ENGINE MOVEMENT SOLUTIONS ORDER MANAGEMENT LLP AEROSPACE CONTROL TOWERS CUSTOMER SOLUTIONS B&H 24/7 AOG & Critical Logistics EXPERTISE YOU CAN TRUST
KEY COMPANY FACTS 24/7/365 permanently staffed operation Over 21,000 AOG shipments per year to more than 110 countries Exclusive Aerospace focus Strategically located offices at major worldwide aerospace hubs Specialist in on-board-courier hand-carry shipments Proficient in out-of-gauge projects Customs compliance advisory services OnTrack: in-house developed aerospace IT specific system 24/7 AOG & CRITICAL LOGISTICS In the high pressure world of the If you have an AOG event anywhere aerospace industry, if an aircraft isn t across the globe, our specialised and flying, it s costing money. The reliable knowledgeable local teams will deliver the delivery of critical parts is essential to keep critical part you need to quickly get back in minutes on the ground to a minimum. the air. Proven expertise in aerospace lead logistics AEO / ISO: 9001 / AS9120 certified IATA / BIFA accredited Whether you are an airline, MRO, parts stockist or repair vendor we understand your demand for a reliable, quality focussed partner who delivers on time. B&H Worldwide understands this. We play a pivotal role in delivering the parts you need to get grounded aircraft back in the air, so passengers and cargo are not delayed. As an airline, an MRO, a parts stockist or repair vendor, you demand a reliable, quality-focussed partner who delivers on time. B&H Worldwide specialises exclusively in the aerospace business so we are fully conversant with the critical nature of your requirements. B&H Worldwide provides critical logistics solutions for the urgent movement of aerospace components of any size and any description. We operate across the world from our strategically located hubs and our fully staffed global AOG centre operates 24 hours a day, 365 days a year. We are solely dedicated to the aerospace industry and are committed to the transportation of complex, challenging and critical items - from aircraft engines and specialist avionics through to components and consumables. Airlines, MROs and spare parts stockists rely on B&H Worldwide to ensure AOG shipments meet the strictest transit times and budgets. Each situation is different - we explore all available options and make our recommendations based on reliability, time and cost. Everything we do is supported by our IT platform OnTrack which provides 24/7 real-time tracking of every AOG shipment. We work at customer order level rather than by air waybill number, so we speak your language. You can track your AOGs by part number, serial number, tail number or heavy maintenance event, so you can see the precise location of your shipment at any time. B&H Worldwide has the people, the tools and global network so you can have complete confidence in our team to deliver.
THE ISSUE A grounded aircraft in Berlin, Germany THE FAULT Faulty IDG Control Wiring Harness THE TIME 14:00 on a Friday REQUIRED In Berlin by 12:00 the next day SERVICEABLE PART LOCATION Prestwick Airport, Scotland THE B&H EDGE - A CASE STUDY The German carrier was forced to ground one of their fleet due to a faulty IDG Wiring Control Harness and had managed to locate a serviceable part from a vendor based at Prestwick Airport in Scotland. The part was required in Berlin Germany by 12:00 the following day in order to return the aircraft back into service that Saturday afternoon. The B&H Worldwide AOG team evaluated different options for shipping the urgent part. An express courier service was immediately deemed too risky as delivery could not be guaranteed over the weekend. They also ruled out a direct-drive from Scotland to Germany because of cost and time implications. Standard airfreight was ruled out because there was no flight between any points which would meet the deadline. The B&H Worldwide solution was to directdrive the spare part from Prestwick Airport to London Heathrow overnight (Friday) and hand-carry it to Berlin on the first flight out on Saturday morning. This combination of direct-drive plus hand-carry ensured the AOG consignment didn t get caught up in any airline cargo centres and was delivered at 10:00 the following morning, two hours ahead of schedule. We ve worked with B&H Worldwide for more than two decades because time and time again they come up with excellent solutions to our problems, as well as providing continuous great customer service. This example is just one of many instances where they considered all the available options and delivered a result which not only met our extremely tight delivery requirement, but was also cost effective. After working with B&H for so many years I would highly recommend them as a partner for the management of critical shipments. ANDY SMITH OPERATIONS DIRECTOR AJW GROUP
24/7 AOG LOGISTICS B&H AOG experts on site 24/7/365 Delivering over 21,000 AOG shipments per year Global AOG desk based at Heathrow Full range of On-board-courier hand-carry and charter skills Dedicated vehicles with airside delivery access Fully proficient in Dangerous Goods movements Our fully staffed AOG centre operates 24/7/365 and is solely dedicated to servicing the aerospace industry. ONTRACK OnTrack is B&H s configurable in-house software Cloud based, real-time tracking of every AOG shipment Freight Talk a B&H AOG centralised management and communication forum Fully integrated EDI between customer systems and OnTrack B&H has the people, tools and network to get it right first time. You can have confidence in our team to deliver. THE B&H ADVANTAGE Experts in AOG logistics Exclusive aerospace focus One centralised, AOG 24/7 fully-staffed operation Reduces the risk of AOG transit failure via strategic positioning of critical inventory in B&H warehouses in AKL, HKG, LAX, LHR, MIA, SIN, SYD International Customs compliance expertise Comprehensive data capture for live tracking and shipment analysis. Global network of aerospace experts fully conversant in AOG urgency
24/7 GLOBAL AOG & CRITICAL LOGISTICS CENTRE T: +44 (0) 208 827 0540 E: AOG@bhworldwide.com Please always call the Critical Logistics Centre number for AOG Service.
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