Release 6.5 Installation Guide

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IBM Maximo Calibration Release 6.5 Installation Guide

Note Before using this information and the product it supports, read the information in Notices on page Notices-1. This edition applies to version 6, release 5, modification 0 of IBM Maximo Calibration and to all subsequent releases and modifications until otherwise indicated in new editions. This edition replaces any previous edition of this document. Copyright International Business Machines Corporation 2006, 2008. All rights reserved. US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents About This Guide.......................................................................v Chapter 1: Introducing IBM Maximo Calibration......................................... 1-1 Installation Qualifications.............................................................. 1-1 Calibration Overview.................................................................. 1-1 Chapter 2: Installing Calibration....................................................... 2-1 Installation Checklist.................................................................. 2-1 Installation Procedures................................................................ 2-1 Determine Current Software Version.................................................. 2-1 Stop the Maximo Application Server.................................................. 2-2 Create Backups................................................................... 2-2 Install Calibration................................................................. 2-2 Installing Maximo Product Enabler................................................... 2-2 Build EAR Files................................................................... 2-2 Restart the Application Server and Deploy EAR Files.................................... 2-2 Install Mobile Calibration........................................................... 2-3 Chapter 3: Installing the Actuate Encyclopedia for Calibration............................ 3-1 Actuate Installation Checklist........................................................... 3-1 Installation Procedure................................................................. 3-1 Install Calibration................................................................. 3-1 Back Up Report Encyclopedia........................................................ 3-1 Installing Reports................................................................. 3-2 Take Actuate Reports Volume Offline................................................. 3-2 Import Calibration Encyclopedia..................................................... 3-2 Bring Actuate Reports Volume online................................................. 3-3 Verify Added Reports............................................................... 3-4 Modify Reports.................................................................... 3-4 Notices........................................................................ Notices-1 Copyright IBM Corp. 2006, 2008 iii

iv IBM Maximo Calibration: Installation Guide

About This Publication This section explains how this guide can help you to install IBM Maximo Calibration. It also provides information about other IBM Corporation resources available to you, such as additional documentation and support. Intended Audience If you are a Calibration customer, read this guide to ensure proper installation of Calibration into your Maximo 6 installation. This guide is designed for the system administrator, network administrator, or other professional who installs Calibration. Related Documentation You can find more information regarding Calibration in the following documents: IBM Maximo User's Guide Addendum for Calibration The IBM Maximo User's Guide Addendum for Calibration is a separate document delivered in Adobe Systems Portable Document Format (PDF) with the product software. The guide should be used in conjunction with the standard Maximo Enterprise Suite documentation set. IBM Maximo Mobile Applications Installation Guide The IBM Maximo Mobile Applications Installation Guide is a separate document delivered in Adobe Systems Portable Document Format (PDF) with the IBM Maximo Mobile Applications product software. This guide is used as a reference to install Mobile Calibration Work Manager. For more information about Maximo, refer to the following documentation: Document IBM Maximo Finance Manager s Guide Description Describes how IBM Maximo completes financial transactions and how to set up general ledger accounts. Copyright IBM Corp. 2006, 2008 v

IBM Support Document IBM Maximo Installation Guide Description Describes how to install and configure the following software: Application server IBM Maximo Actuate IBM Maximo Multisite Administrator s Guide IBM Maximo Online Help IBM Maximo Reconciliation Module Implementation Guide IBM Maximo Report Administration and Development Guide IBM Maximo System Administrator s Guide IBM Maximo User s Guide IBM Maximo Workflow Implementation Guide IBM Maximo Enterprise Adapter (MEA) System Administrator's Guide Describes how to configure IBM Maximo for a Multisite implementation. Provides step-by-step procedures for Maximo applications. Describes how to use the IBM Maximo Reconciliation module to reconcile the two types of information that IBM Maximo maintains about information technology (IT) assets: IT asset data Deployed asset data. Describes how to use Actuate to design and administer IBM Maximo reports. Describes database configuration, security, and other administrative level applications and tasks. Provides an overview of the Maximo end user applications. It also describes how the IBM Maximo applications interact with each other. Provides information about how to use IBM Maximo to plan, design, build, test, implement, and manage Workflow processes. Describes how to configure and use the IBM MEA. IBM Support IBM Software Support provides assistance with product defects. Before contacting IBM Software Support, your company must have an active IBM software maintenance contract, and you must be authorized to submit problems to IBM. For information about the types of maintenance contracts available, see "Enhanced Support," in the Software Support Handbook at techsupport.services.ibm.com/guides/services.html. vi IBM Maximo Calibration: Installation Guide

Complete the following steps to contact IBM Software Support with a problem: IBM Support 1 Define the problem, gather background information, and determine the severity of the problem. For help, see the "Contacting IBM," in the Software Support Handbook at techsupport.services.ibm.com/guides/ beforecontacting.html. 2 Gather diagnostic information. 3 Submit your problem to IBM Software Support in one of the following ways: a b Online: Click Submit and track problems on the IBM Software Support site at www.ibm.com/software/support/probsub.html. By telephone: For the telephone number to call in your country, go to the Contacts page of the IBM Software Support Handbook at techsupport.services.ibm.com/guides/contacts.html. If you submit a problem that is a software defect or for missing or inaccurate documentation, IBM Software Support creates an Authorized Program Analysis Report (APAR). The APAR describes the problem in detail. Whenever possible, IBM Software Support provides a workaround that you can implement until the APAR is resolved and a fix is delivered. IBM publishes resolved APARs on the Software Support Web site daily, so that other users who experience the same problem can benefit from the same resolution. About This Guide vii

IBM Support viii IBM Maximo Calibration: Installation Guide

Introducing IBM Maximo 1 Calibration Installation Qualifications This guide takes you through the steps to install Calibration on a preconfigured Maximo 6.2.3 system. This chapter describes what you must know before installing the application and briefly describes the functionality provided by the new Data Sheets application. There are 12 Actuate reports included on the Calibration CD. Installing the reports is described in Installing the Actuate Encyclopedia for Calibration on page 3-1. Installing Calibration requires system administrator rights and privileges, and should be performed by a system administrator. To perform the installation, you should be familiar with the following: PC installation tasks such as creating folders, editing files, and running scripts Utilities such as Enterprise Manager or SQL*Plus for Oracle RDBMS system administration privileges Calibration Overview Calibration provides functionality for managing instruments and measuring and test equipment. Using Data Sheets, technicians can create, gather, track and maintain the history of instrument calibration data. They also can track the measurement and test equipment or standard used to calibrate instruments or other measurement and testing equipment. In order to use data sheets in other Maximo applications, Calibration clones the following applications: Assets Job Plans Locations Organizations Preventive Maintenance Copyright IBM Corp. 2006, 2008 1-1

Calibration Overview Master PM Stocked Tools Tools Work Order Tracking If you customized any of these applications, you must modify them when you install Calibration. 1-2 IBM Maximo Calibration: Installation Guide

Installing Calibration 2 Installation Checklist This chapter describes how to install and configure Calibration and provides important information that you must know before installing Calibration. This checklist provides an overview of the installation process. Detailed instructions are found starting on the next page. CAUTION Perform this update in a test environment prior to updating your production environment. [ ] 1 Determine current software version. [ ] 2 Stop the Maximo application server(s)/service(s). [ ] 3 Back up your entire <Maximo> folder. [ ] 4 Back up your database. [ ] 5 Install Calibration. [ ] 6 Install Calibration Product Enabler. [ ] 7 Rebuild the EAR files. [ ] 8 Restart the Maximo application server. [ ] 9 Deploy the EAR files. [ ] 10 Optional: Install Mobile Calibration. Installation Procedures Determine Current Software Version The procedures described below explain how to install Calibration. You must have Maximo 6.2.3 installed before you install Calibration. Copyright IBM Corp. 2006, 2008 2-1

Installation Procedures Stop the Maximo Application Server Create Backups Install Calibration Have all users exit the application, stop all Maximo Application Servers and services and exit all other programs before beginning the installation process. Before you install Calibration you should create a backup of both your entire <Maximo> folder and your database. NOTE If you have multiple Maximo folders or directories you will need to run the installation once for each Maximo folder or directory. To do this task, complete the following steps: 1 Insert the Calibration CD into the CD-ROM drive. 2 Browse the CD-ROM to choose installs/calibration and run calibration65.exe. 3 Follow the on-screen instructions. CAUTION Installation will not continue if Maximo 6.2.3 has not been installed. Installing Maximo Product Enabler 4 Open up a DOS window and change directory to <Maximo>/tools/maximo. 5 Run updatedb.bat. This updates your database with the changes required by Calibration. Build EAR Files Load the Calibration Product Enabler CD and run setup.exe. This installs the required license files. Rebuild your maximo.ear and maximohelp.ear files. It is important that your maximo.properties file is up to date before building the EAR files. For more information on building EAR files refer to your IBM Maximo Installation Guide. Restart the Application Server and Deploy EAR Files You must restart the Maximo application server and redeploy your EAR files in order for the Calibration changes to be available to users. Refer to your Maximo Installation Guide for information on deploying EAR files. 2-2 IBM Maximo Calibration: Installation Guide

Installation Procedures Install Mobile Calibration This step is optional. You must have Mobile Work Manager Release 6.5 installed before you can install Mobile Calibration. To install Mobile Calibration, follow the install procedure in the IBM Maximo Mobile Applications Installation Guide. You must use the following exceptions to the mobile install guide to correctly install Mobile Calibration: When the mobile install references the IBM Maximo Mobile Applications Software CD, substitute it with the IBM Maximo Mobile Calibration Software CD. In Chapter 2, under the heading Running the packagemobile.cmd Process, add pluscmobwo.jar to the files you copy to the mobile device. In Chapter 2, under the heading Copying the Contents of the devicesetup Folder to the Mobile Device, add the following after the last step:! You must create a shortcut on the device under the \maximo directory. After creating the shortcut, you can copy it and paste it in any directory where you have other Maximo shortcuts on your device. For example: Old %JAVA_HOME%\bin\java.exe -cp.\lib\db2ejdbc.jar;.\lib\mobilewo.jar - Ddatabase.home=.\db\mobilewo -Ddatabase.name=db2e com.mro.mobileapp.woapp New %JAVA_HOME%\bin\java.exe -cp.\lib\db2ejdbc.jar;.\lib\pluscmobwo.jar - Ddatabase.home=.\db\pluscmobwo -Ddatabase.name=db2e com.mro.mobileapp.pluscwoapp! You must create the \maximo\db\pluscmobwo folder on the device. In Chapter 2, under the heading Copying CDC Application Bundles to the PDA Device, add pluscmobwo\pluscmobwo.jar to the list of jar files. In Chapter 2, under the heading Copying CDC Application Bundles to the Laptop or Tablet Device, add pluscmobwo\pluscmobwo.jar to the list of jar files. Installing Calibration 2-3

Installation Procedures 2-4 IBM Maximo Calibration: Installation Guide

Installing the Actuate 3 Encyclopedia for Calibration Actuate Installation Checklist This chapter describes how to install the Actuate Encyclopedia for your Calibration installation. This checklist provides an overview of the installation process. Detailed instructions are found starting on the next page. CAUTION Perform this update in a test environment prior to updating your production environment. [ ] 1 Back up your report encyclopedia folder. [ ] 2 Run the Calibration reports installation. [ ] 3 Take the Actuate Reports Volume offline. [ ] 4 Import the Calibration Encyclopedia. [ ] 5 Bring the Actuate Reports Volume online. Installation Procedure Install Calibration The procedure described below explains how to install the Encyclopedia for Calibration. Back Up Report Encyclopedia Calibration should be installed before installing the Actuate reports. See Install Calibration on page 2-2. You should back up your report encyclopedia before installing the Calibration reports. Copyright IBM Corp. 2006, 2008 3-1

Installation Procedure Installing Reports To install reports complete the following steps: 1 Insert the Calibration CD into the CD-ROM drive on the computer where Actuate iserver is installed. 2 In the installs\reports folder, browse the folder that matches with the name of your operating system and run the executable file. 3 Follow the on-screen instructions. Take Actuate Reports Volume Offline 4 If you choose Oracle as the database type, the reports Encyclopedia will be installed under the folder <ACTUATE8>/mxescalibration64/oracle_export/ export. Where <ACTUATE8> is the folder where Actuate 8.3 is installed on your computer. If you choose SQLServer as the database type, the reports Encyclopedia will be installed under the folder <ACTUATE8>/mxescalibration64/ sqlserver_export/export. Where <ACTUATE8> is the folder where Actuate 8.3 is installed on your computer. 5 If your Maximo and Actuate iservers are running, shut them both down. 6 Restart Maximo Server and then restart the Actuate iserver. After the above procedure completes successfully: 1 Login to Actuate Management console (acadmin console) as System Administrator. 2 Click Stop to take Reports Volume offline. NOTE Do not shutdown the Actuate Service. Import Calibration Encyclopedia Use the appropriate procedure to import the Encyclopedia for Calibration. NOTE For more information about importing reports, see Importing the Encyclopedia in the IBM Maximo Installation Guide. AIX users only: To install Calibration Encyclopedia on AIX complete the following steps: 1 Open a shell window. 2 In this shell set the following environment variables: a CLASSPATH="<PathToActuate8Folder>/bin/ iserver.jar:<pathtoactuate8folder>/bin" for example: 3-2 IBM Maximo Calibration: Installation Guide

Installation Procedure CLASSPATH="/home/mxadmin/AcServer/bin/iServer.jar:/home/mxadmin/ AcServer/bin" export CLASSPATH" b LIBPATH="<PathToActuate8Folder>/lib" for example: LIBPATH="/home/mxadmin/AcServer/lib "export LIBPATH" c ICU_DATA="<PathToActuate8Folder>/lib" for example: ICU_DATA="/home/mxadmin/AcServer/lib "export ICU_DATA" 3 Change path to <ACTUATE8>/AcServer/bin folder. 4 Enter the following command to import the encyclopedia:./acimport -all - force -username <user_maximo_administrator> -password <pwd_maximo_administrator> -input <path to the exportfiles> for example:./acimport -all -force -username maxadmin -password maxadmin -input /home/ mxadmin/acserver/mxescalibration64/oracle_export/export WINDOWS: To install Calibration Encyclopedia on Windows complete the following steps: 1 Open a DOS prompt 2 Change path to <ACTUATE8>/iServer/bin folder. 3 Enter the following command to import the Encyclopedia: acimport -all -force -username <user_maximo_administrator> -password <pwd_maximo_administrator> -input <path to the exportfiles> for example: acimport -all -force -username maxadmin -password maxadmin -input c:\actuate8\iserver\mxescalibration64\oracle_export\export SOLARIS: To install Calibration Encyclopedia on Solaris complete the following steps: 1 Open a shell window Bring Actuate Reports Volume online 2 Change path to <ACTUATE8>/AcServer/bin folder. 3 Enter the following command to import the encyclopedia:./acimport -all -force -username <user_maximo_administrator> - password <pwd_maximo_administrator> -input <path to the exportfiles> for example:./acimport -all -force -username maxadmin -password maxadmin -input / home/mxadmin/acserver/mxescalibration64/oracle_export/export To bring Actuate Reports Volume online complete the following steps: 1 Login to Actuate Management console (acadmin console) as System Administrator. Installing the Actuate Encyclopedia for Calibration 3-3

Installation Procedure Verify Added Reports 2 Click Start to restart Reports Volume. To verify that Calibration Encyclopedia has been successfully installed, open Actuate End User Desktop Application and look in the rpt folder. The rpt folder contains the following new folders and reports: Folder Name Report Name Application PM JOBPLAN Calibration Overdue Report Calibration Due Report PMs With Extended Dates PM Extended Dates with History Open Work Orders with Revised Job Plans Preventive Maintenance Job Plans DATASHEET Data Sheet Data Sheet WOTRACK Work Order Data Sheet Work Order Tracking ASSET Asset Traceability Report Asset Reverse Traceability Report Calibration Drift Report Asset Stability Report Calibration Error Report Assets To verify the new reports are added to the Encyclopedia and users have access privileges, open the Actuate Management Console and check the settings. For more information about reports, see the IBM Maximo Report Administration and Development Guide. NOTE As the Actuate Reports administrator, you must set up additional Actuate functionality to run reports properly. For more information about enabling reports, see Enabling Reports to Run of the IBM Maximo Installation Guide. Modify Reports To modify the Actuate Reports for Calibration, you can copy the source files from the Calibration CD. The report source is located in: installs/report_source 3-4 IBM Maximo Calibration: Installation Guide

Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-ibm product, program, or service. IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not grant you any license to these patents. You can send license inquiries, in writing, to: IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A. For license inquiries regarding double-byte (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to: IBM World Trade Asia Corporation Licensing 2-31 Roppongi 3-chome, Minato-ku Tokyo 106-0032, Japan The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. Any references in this information to non-ibm Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk. Copyright IBM Corp. 2006, 2008 Notices-1

IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Licensees of this program who wish to have information about it for the purpose of enabling: (i) the exchange of information between independently created programs and other programs (including this one) and (ii) the mutual use of the information which has been exchanged, should contact: IBM Corporation 2Z4A/101 11400 Burnet Road Austin, TX 78758 U.S.A. Such information may be available, subject to appropriate terms and conditions, including in some cases, payment of a fee. The licensed program described in this document and all licensed material available for it are provided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement or any equivalent agreement between us. Information concerning non-ibm products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-ibm products. Questions on the capabilities of non-ibm products should be addressed to the suppliers of those products. All statements regarding IBM's future direction or intent are subject to change or withdrawal without notice, and represent goals and objectives only. This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and products. All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental. If you are viewing this information softcopy, the photographs and color illustrations may not appear. Notices-2 IBM Maximo Calibration: Installation Guide

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Notices-4 IBM Maximo Calibration: Installation Guide