Smarter Cities: Creating opportunities through Leadership and Innovation Intelligent Operations
Innovative leaders create opportunities from today s harsh realities Investment Sustainability Innovation Community Aging Infrastructure eclining Budgets Changing Populations Increasing Threats 1
Applying insight from over 2,000 projects with cities of all sizes Smart metering in Malta helps citizens pay only for the energy they use In Taiwan, 99% of smarter trains run on time Predictive analytics helped slash Richmond s crime rate by 40% in one year Miami-ade County Public Schools have increased academic achievement across the board ata analytics helped cut crime 35% in NYC In downtown Stockholm smart traffic systems helped reduce gridlock by 20% IBM helps Amsterdam Airport Schiphol move 20 million more bags every year with a smarter baggage system In elft, developing enhanced flood prediction and protection systems for coastal areas and river deltas Peak energy loads fell by 15% when IBM helped homes in the Pacific Northwest talk straight to the grid Patterns for Leveraging Information, Anticipating Problems, Coordinating Resources 2
With increasing experience, best practice patterns become visible Inspired By: Traffic Management 2006 2010 2010 Identified: Repeatable Patterns What data is most important? What analytics provide value? Which groups to coordinate? City leaders can leverage best practice patterns harvested from 2,000 projects: Best Practice Examples: Architectures: Fraud detection Analytics: Traffic prediction ata models: Crime information Adapters: NIEM standard 3
Innovative leadership in Rio de Janeiro transformed city operations Initial focus - prevent deaths from annual flooding Expanded to manage all emergency response situations Analyzes weather, energy, building, transportation, & water data in real-time Nationwide adoption in advance of Olympics and World Cup Increasing efficiency in resource deployment, expanding early warnings to 48 hours, and coordinating all agencies in response 4
Smarter cities drive sustainable economic growth and deliver citizen centered services by Leveraging information to make better decisions Anticipating problems to resolve them proactively Planning and Management Human Infrastructure Coordinating resources and processes to operate effectively to increase the value to the citizens they serve in a rapidly changing economic and urban world 5
IBM Intelligent Transportation Solution Government and Agency Administration Public Safety Social and Health Human Planning and Management Infrastructure Urban Planning Environmental Energy and Water IBM Intelligent Transportation Integrating the most repeatable best practice patterns to provide transportation leaders: Leveraging information: Citywide visibility across entire transportation network and city services to improve incident response Anticipating problems: Analyze traffic performance to alleviate congestion Education Transportation Coordinating resources: Centralize monitoring and transit arrival prediction to improve the travelers experience 6
Public safety analytics - helping to make cities safer for citizens and business Public Safety Public safety analytics helping make cities safer for citizens and business by: Government and Agency Administration Urban Planning Leveraging information: Unified view across crime, emergency management, terrorism, etc. data sources to protect citizens, business and government Anticipating problems: Anticipate crime to increase deployment impact and reduce costs Public Safety Social and Health Human Planning and Management Infrastructure Environmental Energy and Water Coordinating resources: Identify and share investigative leads to help agencies solves crimes faster Education Transportation 7
IBM Intelligent Water Solution IBM Intelligent Water 8 Government and Agency Administration Public Safety Social and Health Human Education Planning and Management Infrastructure Transportation Urban Planning Environmental Energy and Water Integrating the most repeatable best practice patterns to provide water utility leaders: Leveraging information: Visibility across the water network to improve operational planning and prioritization and to monitor water quality Anticipating problems: Analyze data to perform proactive maintenance and optimally schedule crews to reduce costs Coordinating resources: Engage citizens and business to facilitate water conservation and drive sustainability
IBM Intelligent Operations Center for Smarter Cities provides the foundation so cities of all sizes can quickly. Integrating the most repeatable best practice patterns to allow leaders to: Leverage information across all city agencies and departments Anticipate problems and minimize the impact of disruptions IBM Intelligent Operations Center Coordinate resources to respond to issues rapidly and effectively starting within a particular service area or managing across many services 9
Intelligent Operations Center Collecting and analyzing data, while automating a collaborative response Events Incidents E I I I E I 10 E
Common Language Common Platform Collaborative Response 1 Fire Hydrant is struck by a car Maintenance crew submit work order which Will take 4 days 1 2 2 Fire starts in same area Bring water Truck 3 Fire is reported 11 Extra Long Hose 5 4 Fire Truck gets better information On equipment choice Alerts are sent to IOC along side the current city systems IOC sees same time / same place correlation and updates fire brigade
Intelligent Operations: Common operational concept and One platform leveraged across City Operations and use cases Water Transportation Public Safety Social Programs Public Venues Work order optimization Usage Analytics Predictive Maintenance Leak etection Flood Management Smart Metering Contamination Mgmt Water Security Storm water Mgmt Wastewater Mgmt Asset Management ata Integration Traffic Prediction Route optimization Bus Arrival Prediction Planning and Simulation Road User Charging Asset Management Integrated Fare Mgmt Multi-modal Mgmt Revenue Management Fleet Optimization Intelligence Analysis Video Surveillance Crime Information Predictive Policing Cyber Security Fusion Centers Border Security Communications Emergency Response Intelligence Analysis Terrorism Social Assistance Family Services isability & Workers Comp Medical Assistance Self Service Health Care Reform Outcome Management Common Intake Child Care Child Welfare Employment Management Fan Experience POS Optimization Physical Security Command Center Emergency Mgmt Non-Emergency Mgmt Traffic and Crowd Flow Revenue Management Operations Events Incidents I E I I E E I Organization-Wide ashboards Geo spatial mapping ata modeling & integration Cross-epartment Collaboration Situational Awareness omain Analytics Event & KPI Management Incident Management Consequence Management 12
Intelligent Operations Center for Smart Cities - Use Case Scenario: Safely Managing a Growing Crowd News Feeds Leverage Information ata and information collected and presented in a filtered and contextual format Mayor identifies potential crowd management issue Visual cue from heat map to potential crowd issue News and video feed validate growing crowd presence in city square Contextual Mapping Video Feed Weather Feed 13
Intelligent Operations Center for Smart Cities - Use Case Scenario: Scenario: Safely Safely Managing Managing a Growing a Growing Crowd Crowd Anticipate problems Geo Spatial Mapping of all selected events Real Time Information: Information on current event status Analyzing cross city events, geospatial patterns, KPI s trends and current workflow status City Operations Analyzes the Situation Crowd is continuing to grow ecides to take action and escalates the event to an incident Escalation triggers Incident Commander to take control Event showing abnormal crowd build up Workflow Tracking: Manage and track workflows 14
Intelligent Operations Center for Smart Cities - Use Case Scenario: Safely Safely Managing a a Growing Crowd Crowd Coordinate response Real time collaborative environment for identifying, and coordinating response to planned and unplanned events across the city Geo Spatial Resource mapping tied to events Incident Commander takes control Reviews situation and sees permit for 150 people to gather was issued. Crowd is at approximately 500 and growing Creates a city directive to shut down public transportation into the area, deploy additional police resources and block off key road ways Reports back to deputy mayor that crowd is safely dispersed 15 Events trigger pre determined active workflows Step by step visualization of workflow and status tracking Context based collaboration across city agencies
New IBM Intelligent Transportation Solution extends the IBM Intelligent Operations Center for Smarter Cities Government and Agency Administration Public Safety Social and Health Human Planning and Management Infrastructure Urban Planning Environmental Energy and Water IBM Intelligent Transportation Integrating the most repeatable best practice patterns to provide transportation leaders: Leveraging information: Citywide visibility across entire transportation network and city services to improve incident response Anticipating problems: Analyze traffic performance to alleviate congestion Education Transportation Coordinating resources: Centralize monitoring and transit arrival prediction to improve the travelers experience 16
Citywide visibility across entire transportation network and city services to improve incident response Capture data from disparate sources to achieve citywide visibility into transportation conditions including: Traffic flow Congestion Roadwork and road closures Accidents Rio de Janeiro Inspired By The Need: To improve city safety and responsiveness to various types of incidents, such as flash floods and landslides. Integrates with IBM Intelligent Operations Center for Smarter Cities for cross agency collaboration and incident management Standards based integration with wide variety of instrumentation technologies and applications IBM Solution: The emergency management solution integrates information from across agencies and systems. Provides a dashboard to manage and visualize workflows while facilitating collaboration. With our emergency response system, we can react and respond to disasters faster and more efficiently. It s helping us save lives. Eduardo Paes, Mayor, City of Rio de Janiero 17
Intelligent Transportation Product etails and Scenario City wide visibility for traffic operators Capability Shown: Analyzing patterns of traffic conditions, traffic flow graphs and event reports Area Map Events: realtime or manually added Traffic Operator gathers citywide visibility of conditions where: Map provides visual cues Events identify incidents Reports show trends Traffic Flow Reports Event Reports 18
Intelligent Transportation Product etails and Scenario Traffic planners analyze traffic performance and identify improvements Capability Shown: Leverage historical data to help make informed decisions for future operations, maintenance road work, as well as planned and un-planned events management View traffic congestion for historic date and time Traffic Planner analyzes ways to improve traffic flow by analyzing historical data for trends that : Map traffic data over time periods that have meaning Correlate traffic data with events Traffic Flow Reports Traffic events for historical trends Traffic flow at various granularities of time 19
Intelligent Transportation Base Functionality - leverages the Intelligent Operations Center for Smarter Cities Manage Real-Time Traffic Events Click to Action: Map and List Adapt Instantly to Selections Intelligent Transportation Roles & Permissions View Service Level, Event, & evice etails Automatic Clustering Based on Map Zoom Level efine Custom Map Layers / Views Real-Time and Historical Reporting Historical Analysis & Planning 20
Industry Solutions Asset Library New use cases new business outcomes Assets Products Vision: A marketplace where IBMers, partners and customers can browse, use and offer feedback on assets that complement existing IBM products. The most valuable IBM owned assets are harvested into future product features. Link to asset information @ ibm.com Smarter Cities assets 21
Transportation: Traffic Prediction Intelligent Operations Center With Intelligent Transportation product and Traffic Prediction Tool asset (plus Implementation Services) Background and Challenge: Large metropolitan areas may not have the necessary data, and/or intelligent analytic capability needed to forecast near future traffic conditions, using historical and real-time data to improve transportation operations and planning Benefits: Armed with forecasts, traffic controllers can anticipate and better manage the flow of traffic in order to alleviate congestion build up, support more intelligent use of existing transportation infrastructure and help deliver more capacity from existing network Benefits can help to delay and reduce need for big infrastructure investments Use Case Scenario: ata is retrieved from a real-time data feed at regular intervals from transportation routes Current and historical information is used to analyze and predict traffic flow for each road link Predictions for various traffic parameters are calculated & integrated with a command center s traffic information hub Forecasted results are displayed for for traffic controller use and decision making Anticipated traffic issues can be shared with the public Current Status - Volume Forecast Attribute Forecast Period Customer Experience Land Transport Authority in Asia 22
Public Transport Awareness - PTA 23
Continuous Assimilation of Traffic ata Complex system & analytics challenges ata diversity, heterogeneity ata accuracy, sparsity ata volume High-performance system 700 intersections 4,000 loop detectors 20,000 tuples / min Timetabl es Parkin g capaci ty C ar Routes & maps SCATS Induction loop 1,000 buses 3,000 GPS / min 200 CCTV cameras Bus AVL (GPS) Accessib ility CC TV Bi ke 24
Bus elays http://www.youtube.com/watch?v=vbv5xrgq7 na 25
Bus arrivals and display http://www.youtube.com/watch?v=vbv5xrgq7 na 26
Video Correlation & Analysis Suite (VCAS) and Smart Vision Suite (SVS) Video Analytics Overview Automatically monitor video for specific events. Provides real-time threat alerts. Indexes all moving objects in video allowing efficient search for a specific event. Can significantly reduce manpower, expense and time required to investigate an event. Summarize activity in a scene Search for unusual events Pattern analysis 27
IOC & VCAS Combined Events and Alerts can be seen, but not all detected by the Human eye Events Information about everything that happens in a scene Indexes the video for search Support Activity Analysis Forms the basis for Alert detection Alerts Monitor scene for specific pre-defined activities and alert the user immediately Advance Traffic Information : Quantity of traffic through a location Speed of traffic through a location Type of traffic through a location Status of location: free, congested, irection Of Traffic 28
IOC & VCAS Combined Analytics are key to converting data to information to insight Event Captured, video analytics / image stored locally Video Analytics Evemts stored, and processed Charting, Geo Spatial ata Processing ata Analytics Insight 29
IOC & VCAS Combined Video Capture -> ata Processing -> Insight -> Playback ( Video / Charting ) Event: Junction Congested Event: Junction Free flowing Insight : Congestion has eased Profile of junction congestion KPI on Conjestion 30
Centralize monitoring and transit arrival prediction to improve the travelers experience Inspired By Identify vehicles and their current locations in real-time Estimate arrival time of vehicles based on current and predicted traffic conditions including: Public transportation vehicles Private fleets Vehicle and fleet performance analytics such as: Number of vehicles in a route Average transit time Singapore Land Transit Authority The Need: With Singapore s population growing, the Singapore Land Transport Authority (LTA) needed a way to head off traffic congestion and maintain its world-class business climate. IBM Solution: Singapore LTA can forecast traffic conditions up to 60 minutes into the future to help prevent traffic congestion before it occurs. A new bus arrival prediction system being piloted is expected to provide more accurate estimates of bus arrival times. use ridership data to develop more optimal routes, which ultimately will reduce congestion and make public transport more appealing. Silvester Prakasam, irector of Fare Systems, Singapore LTA 31