New Higg.org Platform Training. Understanding and Navigating the new platform

New Higg.org Platform Training Understanding and Navigating the new platform Sustainable Apparel Coalition 1

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Anti-Trust Guidelines Summary: Members are free to exchange or discuss publicly available information. However, the Members should avoid any discussions or joint efforts regarding confidential competitive information such as non-public cost or price information, non-public volume information, strategic plans or other information that is not reasonably necessary to achieve SAC s goals. Detailed guidelines Do not agree or discuss how each of the Members will price their own goods or related products; Do not agree to allocate certain geographic markets (i.e., territories) or product markets (i.e., types of products) among each other; Do not discuss or agree to the cost or method of pricing products manufactured or sold by each other or otherwise direct each other s business activities that are outside the scope of SAC; Do not not compare cost information that is confidential, such as labor cost, manufacturing costs or other variables affecting pricing; Do not agree among yourselves to not do business with certain vendors (potential boycott ) or otherwise pressure other competitors or vendors to comply with certain pricing or cost policies; SAC and its Members should not share with each other or discuss confidential, competitive information for individual Members or any information that might affect the Members own day to day business decisions related to cost, price or output of their own products. For example, this confidential competitive information may include: price lists or pricing plans, volume, rebate or refund programs, discount policies, credit policies, advertising credits or program allowances, slotting allowances, product cost variables or profit margins, customer lists or specific complaints, supplier contract terms, current or future marketing plans, bidding plans, purchasing plans, planning strategies, capital improvement plans, terms of sale or other contract terms, or competition in the sale or manufacture of competing products; SAC should not facilitate agreements or coordination among Members for the prices they charge for the products they manufacture or sell or other collusive conduct, including market allocation or refusals to deal with suppliers or customers, or organize boycotts against other manufacturers or retailers; and SAC should not publish or share any information that would be suggestive or conclusory as to how any individual Member should deal with individual contracting or other third party issues SAC or its Members may discuss or share non-confidential, publicly available information or data Sustainable Apparel Coalition Training Task Team June 2016 3

Agenda 1. Launching new Higg.org Process & Timeline 2. What to Know Before Starting 3. Payment Process 4. Additional Accounts & Switching Between Accounts 5. User Profile 6. Inviting Other Users 7. Starting Your Module 8. Sharing Modules Sustainable Apparel Coalition 4

2017-2018 FEM Timeline 2017 2018 Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Non-member Facility Pre-Registration New higg.org launch! Facility Registration Starts (SAC members & non-members) Brand Registration Starts 2017 Adoption Cadence All Other Accounts Registration Starts Deadline to post all 2017 Modules: May 31, 2018 2017 Benchmarking / Verification continues until end of 2018 2018 Module launches Sustainable Apparel Coalition 5

Detailed Registration Timeline Registration Guide: https://apparelcoalition.zendesk.com/hc/en-us/articles/115002460452-higg-org-platform-registration-process Date* November 1 Invitations Sent SAC Member Manufacturers invited Note: Your old higg.org login will not work on the new higg.org platform. You will set a new username and password upon registering for the new platform. Week of Nov 6 ~500 facilities invited (existing Higg users) Week of Nov 13 ~2000 facilities invited (existing Higg users) Week of Nov 20 Week of Nov 27 Week of Dec 4 ~3000 facilities invited (existing Higg users) ~4000+ facilities invited (existing Higg users) - Registration opens for NEW users - All brand accounts invited Open registration for all NEW facilities launching first week of December Week of Jan 1, 2018 All other account types invited (affiliates, academics, etc.) *As we incorporate remaining feedback and finalize technology features on higg.org, SAC reserves the right to adjust this schedule as needed to ensure users are invited to a highquality tool. Sustainable Apparel Coalition 6

Agenda 1. Launching new Higg.org Process & Timeline 2. What to Know Before Starting 3. Registration Process 4. Payment Process 5. Additional Accounts & Switching Between Accounts 6. User Profile 7. Inviting Other Users 8. Starting Your Module 9. Sharing Modules Sustainable Apparel Coalition 7

Higg.org will launch in three phases: Higg.org Features Phase 1 Nov/Dec 2017 Phase II Jan 2018 Phase III Mar-Jun 2018 Registration Facilities & Brands All other account types Account & User Set up X X Payment X Module Start Module Auto-calculations, Scoring & Post Modules Connections Request Modules Share Posted Modules & View shared modules Verification X Industry Benchmark / Analytics Connections Benchmarking Industry Benchmarking Sustainable Apparel Coalition 8

Howtohigg.org Higg Index Training & Support Sustainable Apparel Coalition 9

New Higg Account Structure Old Higg.org Account Structure: Account (parent company) with multiple profiles (individual factories or brands) within the account (hierarchical) Account Profile 1 Profile 2 Profile 3 Users all within one account New Higg.org Account Structure: All unique factories or brands are a separate accounts (no hierarchy) no more profiles as we knew it in the old platform Parent company is a tag/field shown in the account User can easily switch between multiple accounts (i.e. someone responsible for completing Higg for multiple factory sites) Allows for clean database, better search, and clean benchmarking Account 1 Account 2 Account 3 *Parent account tag *Parent account tag *Parent account tag User switches between accounts Sustainable Apparel Coalition 10

New Higg Account Structure Account Types Facility Account completes a Facility Module & request/share modules (Register November/December) Brand Account completes a Brand Modules & request/share modules (Register December) Other Account does not complete modules but can request modules (Agent/Converter, NGO, Service Provider, etc.) (Register January) Sustainable Apparel Coalition 11

New User Roles / Permissions Note: A user can have access to multiple accounts and may have different user roles within different accounts (i.e. account owner of account A and editor in account B) Admins Editors Can manage everything within an account, including account settings, adding users, sharing, posting modules, benchmarking, etc. Unlimited number of admins within one account Can only view/edit in-progress modules within the account, cannot edit account settings, sharing, or benchmarking. Account 1 Account 2 Account 3 User switches between accounts Sustainable Apparel Coalition 12

Payment: Facility Higg Access Fee Non-member facilities now pay $150 per facility per adoption cycle 2017 Adoption Cycle 2018 Adoption Cycle 2019 Adoption Cycle Oct No v Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct No v Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct No v Dec Jan New higg.org launch: Facilities pay $150 to start new module for this cycle 2018 Module available: Facilities pay $150 to start new module for this cycle 2019 Module available: Facilities pay $150 to start new module for this cycle Adoption Cycle: Deadline for posting modules remains May 31 Benchmarking and verification will be available through December 31 Option to pay for next year s module starts Sept 1 of each year (can pay any time after Sept 1 to start new module) Facilities that paid in on or after June 1, 2017 do not need to pay for higg.org access again for this cycle. They will be emailed a coupon code for registration. All other facilities that paid before this date will need to pay the access fee for the 2017 adoption cycle. Sustainable Apparel Coalition 14

Facility Higg Access Fee: Payment Options Payment Guide: https://apparelcoalition.zendesk.com/hc/en-us/articles/115002460432-higg-org-platform-payment-process Pay for one facility: credit card Pay for multiple facilities: credit card Pay for one facility: invoice / bank transfer Pay for multiple facilities: invoice / bank transfer Process: enter CC information directly in higg.org platform Higg.org access: Immediate Refunds processed: 1-3 business days Process: complete form & payment for multiple facilities Higg.org access: Coupon codes (1 per facility) emailed within 1-2 business days Refunds processed: 1-3 business days Process: download invoice and send payment following bank transfer instructions on invoice includes additional $30 processing fee Higg.org access: Coupon codes (1 per facility) emailed once payment received, typically 1-2 weeks Refunds processed: refunds on wire transfers less than USD $500 will not be processed Process: complete form with multiple facility information; download invoice and send payment following bank transfer instructions on invoice includes additional $30 processing fee Higg.org access: Coupon codes (1 per facility) emailed once payment received, typically 1-2 weeks Refunds processed: 2-3 weeks refunds will only be processed for payment amounts higher than USD $500, and will include a $50 manual processing fee. Important notes: 1. Payment covers ongoing access to the higg.org platform and the ability to complete and post a 2017 Facility Environmental Module by May 31, 2018. 2. Facilities that have already paid will be receiving two emails in November: Email #1 - Registration link to set up their account on the new higg.org Email #2 - Separate email with their coupon code to enter in the registration form Facilities will need both emails with relevant information in order to properly register and access the higg.org platform Sustainable Apparel Coalition 15

Additional Accounts & Switching Between Accounts Account Settings Guide: https://apparelcoalition.zendesk.com/hc/en-us/articles/115002449591-higg-org-platform-account-settings-switching-accounts Sustainable Apparel Coalition 17

User Profile Sustainable Apparel Coalition 19

User Profile Sustainable Apparel Coalition 20

Inviting Users Adding Users Guide: https://apparelcoalition.zendesk.com/hc/en-us/articles/115002460472-higg-org-platform-adding-users-to-your-account Sustainable Apparel Coalition 22

Starting Your Module Completing Your Module Guide: Howtohigg.org > Higg Index Training > Higg Platform Training Higg FEM: What to Expect Guide: Howtohigg.org > Facility Module Training > New Higg FEM: What to Expect Sustainable Apparel Coalition 24

FEM Applicabilities Applicabilities: Only answer questions applicable to your facility type/processes Light/Heavy water user + water risk Domestic/industrial wastewater + treatment onsite/offsite Does facility have operations or production processes that emit air pollutants Does facility use chemicals in production processes Sustainable Apparel Coalition 25

Applicabilities Example: Water Section Questions requiring answer: Heavy Water User Light Water User 1. Select all water sources used by your facility X X 2. Has your facility set baselines for water use? If yes, select all water sources for which your facility has set a baseline. X X 3. Does your facility know what facility processes or operations use the most water? X 4. Has your facility set targets for reducing water use? If yes, select all sources of water for which your facility has set a reduction target. X 5. Does your facility have an implementation plan to improve water use? X 6. Has your facility reduced water withdrawal, compared with your baseline? Select all water sources that have been reduced. 7. Has your facility implemented a water balance or another analysis to evaluate the traceability of water intake vs. usage (i.e. which processes) and output (i.e. to wastewater treatment plant)? X X Sustainable Apparel Coalition 26

FEM Performance Level Sections Must achieve Level 1 performance before moving on to Level 2-3 Level 1 Awareness, Understanding & Baseline Performance Level 2 Managing, Setting Targets/Goals Level 3 Leading Practices / Continuous Improvement Sustainable Apparel Coalition 27

FEM Scoring The scoring system of the Higg Index was designed to drive behavior changes. All points gained are intended to drive actions, decisions and practices that lead to better sustainability outcomes. Ø Module scoring will happen after you complete your module (starting January 2018) Interpreting Final Scores: Scores will be shown as percentages (%) of total points possible for your facility type. Because FEM now includes applicability tests means that facilities will not all answer the same number of questions. By showing points in terms of percentage, we enable more comparability between results. Each section is worth 100 points and is made up of three levels. Level 1 is worth 25% of the total possible points. (If applicability test stops at Level 1, then Level 1 is worth 100% of total possible points) Level 2 is worth 50% of the total possible points. Level 3 is worth 25% of the total possible points. More information on Higg FEM Scoring: Howtohigg.org > Higg Index Training > Higg FEM: Scoring and Applicabilities Sustainable Apparel Coalition 28

Sharing Sharing Guide: https://apparelcoalition.zendesk.com/hc/en-us/articles/115002460492-higg-org-platform-sharing-requesting-modules Sustainable Apparel Coalition 30

Howtohigg.org Higg Index Training & Support Support: https://howtohigg.org/request https://howtohigg.org/platformtraining Sustainable Apparel Coalition 31

New Higg.org & FEM Training Webinars New Higg.org Platform Training Webinars Registration links here: https://apparelcoalition.zendesk.com/hc/en-us/articles/115002601731-higg-org-platform-training-webinars Nov 7, 8:00pm PT Nov 8, 9:00am PT Nov 14, 6:00pm PT Nov 15, 9:00am PT Dec 12, 8:00pm PT Dec 13, 9:00am PT These webinars will continue monthly starting January 2018 Training deck will be posted on howtohigg.org. Sustainable Apparel Coalition 32

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