Wings for your business 1
Focus on growth, leave the rest to us As a growing ecommerce company, you want to focus on customer acquision, increasing sales and expanding to new markets. Instead, you are burden to a day-to-day management of a warehouse operations and delivery. Since 2013 swiss mail solutions (SMS) has been dedicated to keep highest professional standard in logistics. We provide customized fulfillment services to international businesses and web-shops. 2
We provide vital link to EU and Non-EU countries With facilities in Austria, Serbia, Slovakia and Hong Kong, and modern warehouses in Belgrade, Bratislava and Hong Kong, we established a vital link to both EU und Non-EU countries. SWITZERLAND AUSTRIA SERBIA HONG KONG 3
Highest professional standard in every step We provide: Fulfillment services Distribution services Warehousing LVCR solutions Worldwide Import/Export Pick & Pack IT Support 4
Our value chain
Warehousing We can accept goods directly from your suppliers. We then store them securely in our modern, spacious warehouses. Place your merchandise in key markets Within and outside of EU Cut costs for storage by outsourcing Save big on VAT Infrastructure ideal for: - Small goods and documents up to 31,5 kg - Non-perishable food - Medical products - Catalogues and magazines - Beauty products
Pick & Pack We deal with preparing orders for shipping, packaging goods as well as organizing distribution. Brand packaging Customized packaging solutions Printing of invoices, delivery notes and inserts to shipments Shipping to postal and courier operators Cross border mail Letter shop Cash on Delivery Track & Trace
Distribution Channels We cooperate with numerous renowned transport & distribution companies. This enables us to offer you cost-efficient shipping rates. We offer best carriers and platforms Various postal operators in the letter stream - up to 2 kg Various courier operators for parcel delivery Interfaces to sales platforms Database import and export Daily shipping schedules High cost-efficiency
Value Added Services If you require additional security, you can send valuable documents and small goods as a registered letter. Registered letters are insured and equipped with track & trace. Some of our value added services are: Track & trace Cash on delivery Local return address
Delivery management We can help you with covering the last mile. Supervising local operators Quality control and management ERP for - Reports - Stock control Returns management - Local returns addresses in various countries
Order tracking Fast and reliable delivery is the key to satisfied customers from all over the world. Track and trace your orders in real time. Status updates of parcels from operators E-mail or sms-alerts for shipments Delivery status history
EasyCommerce - IT fulfillment solution EasyCommerce is integrated, web-based service, that allows you to securely manage online business, anywhere and anytime. It automates order-to-fulfillment cycle, enabling SMEs to outsource their inventory management and order fulfillment. With our reliable software you get: Real time stock information Real time track & trace Real time cost control History of shipments and returns Customized reports
Choose your sale platform EasyCommerce is compatibile with the most popular ecommerce platforms. Your customized webshop You can use it with your customized webshop platform, as well. 13
API integration EasyCommerce is compatibile with several other market places, such as ebay and Amazon, providing a one-stop solution to manage orders and inventory. Now, you can sell your products anywhere, and products will reach your customers without you ever handling it. 14
Choose your distribution channel It's up to you to choose your preferred distribution channel. We offer a variety of postal and parcel channels which are fully integrated in EasyCommerce. 15
EasyCommerce automates order-to-fulfilment cycle Real time processing Processing: Order list Order cancelation Happy Customer Generate reports: Order Check list stock in warehouse Manage and follow orders processing Statistics of shipped orders or order cancelation Statistics of returned orders Track&Trace Your customized reports Packing list Prepare and send shipments Pick & Pack
Have real time stock overview It's important to have reliable warehouse management system, to prevent bottlenecks and avoid unnecessary overabundance. With EC you have real time overview of your inventory, as well as other valuable data most selling products per month, products that are low in stock, etc. This will help you improve seasonal planning and facilitate budgeting fluctuation. Stock overview 17
Have real time stock control with Missing list Never run into supply difficulties again. With EasyCommerce you have full stock control, in real time. While you are placing daily orders on EasyCommerce, the system automatically alerts you with email if there are some "out of stock products (SKUs), by sending you Missing list. Alert: Missing list Processing Packing list 18
Benefits of EasyCommerce Automatization Save time & money by automatization of order-to-shipment cycle Avoid human mistakes Have reliable, up-to-date information about your stock and orders, to prevent accidents caused by human errors Full IT support EC comes with full IT support. Our highly professional support team will help you monitor every step of the value chain
Gate to Europe We import your goods to the EU: AIRWAY BILL COMMERCIAL CUSTOMS PROCEDURE LOW VALUE CUSTOMS PROCEDURE (LVCP) DDU & DDP, CN-DOCUMENTS 20
We are ready to handle any of your requirements Thank you for your interest in our services. For further inquiries please contact us. FOR EUROPE GEORG WEIDINGER in AUSTRIA georg.weidinger@swissmailsolutions.com T: +43 2782 84571 FOR CHINA TAMMY CHAN in HONG KONG tammy.chan@swissmailsolutions.com T: +852 3708 9678 21
Wings for your business. 22