February 2018 SYSTEM INVENTORY TOOL & PORTAL Know your system - see a level of granularity you haven't seen before
System Inventory Portal Overview 1 Know your system - see a level of granularity you haven't seen before Improve Your Service Experience - every request starts with knowing your system inventory Make better decisions - plan migrations, upgrades and maintenance with more clarity Single Portal for all Software Licenses, Shipped Hardware and Installed Assets
Problems we address 2 Increased need for accurate System Inventory Data Increased need for Data Governance Increased need for Access and Availability Manage Your Hardware and Software Assets, Improve your Service Experience
System Inventory Portal 3 The System Inventory Portal is an online portal where you can view your system as it is installed, along with shipped software licenses and shipped hardware A list of shipped software Includes license information A list of shipped hardware Includes serial numbers and date shipped List and network view of installed assets System Inventory Tool available for unattended scans to update data
HoneywellProcess.com 4 Customer : - Self-Help Knowledge Base Repository - Online Support Requests - Subscriptions and Notifications - Spare Parts Online Store - Certified Recycle Parts Quotes - Kits & Enhancements Quotes - Shipped Hardware - Licensed Software - Inventoried Assets - Migration Assistant Honeywell s one-stop knowledge portal
Getting Started - Portal View 5 Navigating the portal Go to Honeywellprocess.com, use your standard login Support > System Inventory
Licensed Software 6 Licensed Software See an overview of your Licensed Software Direct Access to your License Certificates Filter Data by Date Ranges
Licensed Software Overview 7 Software Licenses All HPS licensed software will be shown in this list including Risk Manager, Trace, Advanced Solutions, Experion PKS, PHD etc.
Shipped Hardware 8 Select Shipped Hardware to see an overview of shipped hardware serial numbers
Shipped Hardware Overview 9
Inventoried Assets 10 Select Inventoried Assets to see the installed hardware and software details Available for PKS R3xx and TPS Release 432.x and newer systems Requires an uploaded inventory file
Portal View of Inventoried Assets 11 Displays latest Upload Date List view of all Nodes within the System Installed hardware and software is grouped per MSID Topology view of all Nodes within the System
Latest Upload Date 12 4 Files can be uploaded per System Inventory files are generated automatically after installation of the Experion System Inventory Tool Customers and Honeywell service technicians can upload the latest Inventory before and after system transactions, quarterly or as required
Inventory List 13 Support Status Per Node Software Details for each Node Hardware Details for each Node Aggregate hardware support status shown per node Software support status coming soon to the portal
Inventoried Assets Software Per Node 14 Detailed Software overview per node View all installed software, updates & hot-fixes
Have a question? Submit a request and the Inventory Team will support you directly Select Inventoried Assets Select Tools Select Submit a Request
Upload of the Inventory File 16 Salesforce Inventory file upload Portal Email System Inventory Portal accessed via www.honeywellprocess.com/support Experion PKS, TPS Site System Inventory Tool for Experion PKS generates the Inventory file. TPS file generated natively in TPS System Inventory File Upload
Experion PKS Inventoried Assets 17 Included L1 - Controllers (Chassis and Series C) - Configured I/O modules (Series A, Series C, and Process Manager Input/Output (PMIO)) - Gateway modules (FIM, PGM), CF9 PC - PC Node details - Processor details - Network details - Drive information - Hard disk configuration - Installed applications - Honeywell applications - Fault Tolerant Ethernet (FTE) - Honeywell license details, Points, Stations - Honeywell updates (server and console station only) - Antivirus (Norton, Symantec, or McAfee) - Microsoft updates (installed through Microsoft automatic update only) - Microsoft hotfixes - Uninstall registry information Switches - Switch name - Switch IP Address - Switch model name - Description Excluded Performance Data - Honeywell s Integrated Automation Assessment provides a comprehensive system health and performance report Configuration Data - Trace manages Configuration management of change and provides a detailed system overview and management of change solution Level 1 and Level 2 I/O, Controllers, Hardware and Software Captured
How our Solutions Fit Together 18 System Inventory Portal Self-service tool used to collect System Inventory Data. Upload or email the data file to the online Inventory portal so both customers and Honeywell engineers see the same system inventory data. Free Integrated Automation Assessment Honeywell s Integrated Automation Assessment for Experion and TPS System owners provides a general system health performance assessment report using data analytics, best practice benchmarking and expert analysis, helping plants understand what their risks are, preventing system failures and reducing lifecycle costs. Trace Honeywell Trace captures and records configuration data to enable users to track changes, identify engineering anomalies, eliminate errors and accelerate project planning. Ideal for those who continuously engineer their control system, Honeywell Trace provides critical data that lets users know why, when, and what actions were taken and how those actions compare to those in the past.
Bringing it all Together One Portal 19 Extensive Knowledge Base Self-help repository: resolve issues without having to contact HPS technical support requires a support contract. Support Requests Online Submit Requests online, view tasks, view active requests, view resolved requests requires a support contract. Spare Parts Online Quick/easy access to customers contract price in local currency. place own orders online. Place order against a purchase order, your Parts Replacement contract, or credit card (US & Canada). Access to order status including dates. System Inventory Portal View all licensed software, shipped hardware and inventoried assets. Know your system, Improve Your Service Experience, Make better decisions. Experion Migration Assistant Reducing Migration Cycle time, reducing Migration Cost, improving the customer migration experience Get started today: register at Honeywellprocess.com/support
Getting Started 20 Three-step process for Experion PKS and TPS Customers 1. Register - Register on www.honeywellprocess.com if not already registered 2. Run - Download the System Inventory Tool and run it to gather the necessary data from your Honeywell system 3. View - Email or upload your inventory file to access your system Inventory overview on the Portal