CURRICULUM VITAE Personal Profile Name: Nyasha Grace Ngirande ID number: 75-406405 H 75 Passport number: CN453005 Drivers Licence number: 24607DJ (Class 4) Date of birth: 09 February 1989 Gender/ Marital status: Female/ Single Mobile number: +263 777 485 048 Postal Address: 15 Iffley Road, Greendale Harare, Zimbabwe. E-mail address : gracengirande@gmail.com
Executive Profile I am a hardworking food technologist whose ultimate career goal is food quality assurance management. I am a mature, self-motivated leader who is resourceful and well able to work with perishable products in high pressure environments. I have worked in food safety management system development and implementation as well as in new product research and development. My strengths include good communication skills, attention to detail, and good judgement, the ability to initiate and coordinate team work as well as maintaining good working relations with colleagues. I also have excellent organisational and planning skills. Objectives To assist in the addressing and solving of nutrition problems by nutritional assessment and integration of readily available food ingredients thus helping to provide nutritious and affordable food products for the consumer population. To actively take part in the continuous expansion of the food processing and service industry through research, development and implementation of sound quality strategies and use of available technologies to constantly improve and maintain high levels of quality products and services. Professional Experience Current Employer Position Held : Dendairy Country Fresh : Senior quality control technician Period of employment : December 2013- Present Scope of work and exposure Inspection and testing of inbound production inputs and consumables. Overseeing inventory and ordering of laboratory supplies. Supervision and monitoring of production processes and personnel with respect to adherence to good manufacturing prerequisite practices. Microbiological and chemical analysis of ingredients, in line products and finished products. Media and reagent preparation for microbiology. Microbiology sample collection and preparation. Swabbing personnel, equipment and canteen for food safety microbiological analysis. Isolation and classification of bacteria collected from samples. Microscopy and identification of bacteria. Monitoring of incubators sterility and temperatures. Interpretation of microbiology results. Compiling technical reports on microbiology findings. Evaluation of test results for conformance to statutory regulations. Performing product formulation trials and new product research. Conducting market preference surveys. Performing Tetra Pak packaging integrity and compliance tests. Compiling quality control reports. Drafting of ISO 22000 (Food Safety Management Systems) certification documentation and HACCP (Hazard Analysis Critical Control Point) system plans.
Hygiene inspections on processing plant ant factory personnel. Conducting internal audits and quality compliance reviews. Conducting milk supplier routine farm inspection and awareness. Root cause analysis, trouble shooting and risk assessment. Supervision and training of students on attachment and new laboratory staff. Conducting performance evaluations on trainees and new staff. Drafting shift timetables and assigning duties. Assistance with students projects and dissertations. Staff canteen hygiene and food quality inspections. Monitoring of food preparation methods and compliance with health and food safety standards. Last Employer Position Held : Dairibord Zimbabwe Private Limited : Quality control laboratory technician Period of employment : November 2012 November 2013 Scope of work and exposure Assessment of food safety and fitness for use of raw materials, packaging materials and detergents. Quality control checks on all equipment during cleaning, prior to production. Microbiological and chemical analysis of raw materials, in-line products and finished products. Monitoring of finished products in post production storage. Testing finished product suitability prior to release onto the market. Results recording and product releasing. Quality control checks on products loaded for domestic shipping and completion of necessary documentation. Quality control checks on inbound finished products from other regions. Hygiene monitoring on processing plant, equipment and personnel. Monitoring emergencies occurring in the food chain, including incidents involving raw milk tankers, storage silos, disruptions of utilities during production, storage and distribution and notification of responsible personnel for corrective action. Dairy farm producer inspection and market visiting. Handling customer complaints and enquiries. Previous Employer : Africa University (Faculty of Agriculture and Natural Resources Food Science Laboratory and Dream Dairy), partnered with Dairy services and Dairibord. Position Held : Quality control technician Period of employment : September 2011- October 2012
Scope of work and exposure Inspection of milking process. Microbiological and chemical analysis of raw milk, inline products and finished products. Results recording and product releasing. Designing and customising quality tests procedures. Participation in new product research and development. Hygiene monitoring of processing area, equipment and personnel. Dairy parlour inspection. Handling customer complaints. Training of students and assistance with student projects. Key achievements I was able to carry out product formula modification trials of the yoghurt product through research and experimentation at Dream Dairy. I was able to improve raw milk quality standards through farmer awareness and training at Dairibord. I was also able to raise the hygiene standards through stricter monitoring and raising hygiene awareness amongst product handling personnel resulting in lower product losses caused by contamination and poor product handling. At Dendairy i took part in the ISO 22000 food safety management system development and implementation process which led to the organisation being certified by the Standards Association of Zimbabwe (SAZ). I also assisted in the drawing up of HACCP system plans. I facilitated the compilation of in-house quality standards and specification charts and the development of a better results recording system. The above were achievable through assistance from /and hard team work by, my colleagues in the quality assurance departments and those in the production departments of the organisations of previous and current employment. Product related experience. I possess substantial production and quality control experience in the processing of the following products; flavoured and real fruit yoghurt, fermented milk, cheese, butter, ice cream, dairy fruit beverages, pure fruit juices, pasteurized milk and flavoured milk. Instrument use and technical skills. Appropriate calibration and use of electronic analysers. Fast learning skills for unfamiliar instruments. Knowledge of conventional methods of testing. Good testing speed and accuracy. Good microbiological testing skills and speed. Sound results interpretation.
Academic Qualifications Postgraduate Diploma in Supervision and Management (DSM) Zimbabwe Institute of Management, (2014-2015) Scope of learning: Managing People - Credit Managing Operations - Distinction Managing Finance - Credit Managing Information Distinction Diploma Class- Distinction Undergraduate Bachelor of Science Degree in Food Science and Technology (BScDFS) University of Zimbabwe (UZ), (2008-2012) Overall Degree class: 2.1 Advanced level Saint David s Girls High School, Bonda ;( 2006-2007) 3 A level passes Ordinary level Hartzell High School; (2002-2005) 10 O level passes, including Mathematics, English and Biology. Professional Training Training: Quality Management Systems: ISO 9001:2015 Development and Implementation (May 2016) Training firm: Scope of training: Standards Association of Zimbabwe Quality concepts, rationale and purpose of quality management systems PDCA cycle and the benefits of quality management systems Quality management principles and their application in organisations Quality management systems process approach The four tier quality management system documentation model Implementation of ISO 9001standard requirements Application and interpretation of quality management principles and requirements
Training: Quality Assurance Part One (June 2013) Training firm: Standards Association of Zimbabwe (In collaboration with the University Of Zimbabwe). Scope of training: Introduction to quality concepts Quality management Quality control tools Total quality management Costs of quality Quality management systems Training: Quality Assurance Part Two (November 2013) Training firm: Standards Association of Zimbabwe (In collaboration with the University Of Zimbabwe). Scope of training: Costing Designing quality control systems Sampling inspection Analysis of frequency distributions Managing quality assurance systems Using computers for the control of quality Evaluating and predicting reliability Designing and using quality control charts Training: ISO 22 000:2005 Food Safety Management Systems (January 2014) Training firm: Scope of training: SK Consultancy ISO/TS 22 002-1:2009 (Pre-requisite Programs) ISO 22000:2005(Food Safety Management Systems) Basic management principles Training: Tetra Pak Hygienic Processing and Packaging -Low acid long life milk (September 2014) Training firm: Scope of training: Tetra Pak Sub-Sahara Africa Processing techniques Microbiological sampling Microbiological analysis Microbiological bacteria identification Packaging technology and testing Trouble shooting techniques Cleaning and inspection Storage of raw materials and finished products
Computer literacy. Internet Microsoft Office English language proficiency Excellent spoken and written command of the English language. Medium of instruction during studies and training programs was English. Hobbies Reading Cooking Art crafts and design References Mr Simbarashe Chananukwa Production Controller Dairibord 116 Simon Mazorodze,Southerton Harare,Zimbabwe +263 772 832 296 chananukwas@dairibord.co.zw Mr Blessing Marange Assistant Production Manager Dendairy 156 Clyde Road Kwekwe,Zimbabwe +263 776 339 947 blessingmarange@gmail.com Mrs Margaret Tagwira Senior Laboratory Technician Africa University (FANR) P.O.Box 1320 Mutare,Zimbabwe +263 772 265 521 tagwiram@africau.ac.zw Mrs Mercy Tembo/Ndebele Quality Controller Dairibord P. O. Box ZG 147 Chitungwiza Harare,Zimbabwe +263 773 806 853 tembom@dairibord.co.zw