Heart of the Matter Basics MSU SEGMENT 1. Jude Del Preore NACM Past President Court Administrator, Burlington County, NJ

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TRANSFORMATIVE LEADERSHIP 101 The No Fads Heart of the Matter Basics MSU SEGMENT 1 Jude Del Preore NACM Past President Court Administrator, Burlington County, NJ

LEADERSHIP When leadership is defined not as a position you hold but as a way of being, you discover that you can lead from wherever you are.

OBJECTIVES Identify the characteristics and basics of Transformative Leadership Understand the Leadership Challenge Explore the importance of trust to Transformative Leadership Learn the basics of Encouraging the Heart

EXERCISE WHO INSPIRES YOU? Think about a person (alive or deceased) that you consider a leader. Describe the traits that you believe the leader has, and why you were willing to follow this person s leadership.

LEADER ROLE MODELS Age: 18-30 Over 30 Family Members 40% 46% Teacher or Coach 26% 14% Community Leader 11% 8% Business Leader 7% 23% Political Leader 4% 4% Professional Athlete 3% 0% Entertainer 2% 0% None/Other/Not Sure 7% 4%

The leaders who have the most influence are the leaders who are closest to us.

Everything that you will ever do as a leader is based on one major assumption.

YOU can make a difference.

What do you look for and admire in a leader, someone whose direction you would willingly follow?

EXERCISE Ambitious Honest Broad-Minded Imaginative Caring Independent Competent Inspiring Cooperative Intelligent Courageous Loyal Dependable Mature Determined Self-Controlled Fair-Minded Straightforward Forward-Looking Supportive

TOTAL SAMPLE 26% Ambitious 85% Honest 40% Broad-Minded 18% Imaginative 20% Caring 6% Independent 64% Competent 69% Inspiring 26% Cooperative 42% Intelligent 21% Courageous 18% Loyal 37% Dependable 16% Mature 28% Determined 11% Self-Controlled 35% Fair-Minded 31% Straightforward 70% Forward-Looking 36% Supportive

Admired Leaders Honest Credibility Trustworthiness Forward-Looking Competent Expertise Inspiring Dynamism

3 Big Ideas 1. Trust is an economic driver, not merely a social virtue. 2. Trust is the #1 leadership competency of the new global economy. 3. Trust is a learnable skill, something we can get good at.

EXERCISE How do you cultivate Trust and a Respectful environment?

The 13 BEHAVIORS OF HIGH TRUST LEADERS 1. Talk Straight 8. Confront Reality 2. Demonstrate Respect 9. Clarify Expectations 3. Create Transparency 10. Practice Accountability 4. Right Wrongs 11. Listen First 5. Show Loyalty 12. Keep Commitments 6. Deliver Results 13. Extend Trust 7. Get Better

REMEMBER If you don t believe in the messenger, you won t believe the message.

BASIC LEADERSHIP DEFINITIONS The ability to translate ideas into reality and sustain them over time. Warren Bennis Any attempt to influence the behavior of another individual or group.

TRANSFORMATIVE LEADERSHIP S GOAL Transformative leadership s goal is to transform people and organizations in a literal sense to change them in mind and heart; enlarge vision, insight, and understanding; clarify purposes; make behavior congruent with beliefs, principles, or values; and bring about changes that are permanent, self-perpetuating, and momentum building. Steven Covey, Author of 7 Habits of Highly Successful People

TRANSFORMATIVE LEADERSHIP is a leadership style that creates valuable and positive change in followers. A transformative leader focuses on transforming others to help each other, to look out for each other, to be encouraging and harmonious and to look out for the organization as a whole. In this leadership, the leader enhances the motivation, morale and performance of the follower, group or team.

EXERCISE What do you think are the key differences between one who leads and one who manages?

LEADERSHIP LADDER Non Leadership Transactional Leadership: Goal and Task Oriented Transformative Leadership: Vision Focused

TRANSFORMATIVE LEADERS Have followers Not subordinates Charismatic, transformative, quiet style Good with people (people-focused) Give credit to others Take blame for problems Understand problems and hurdles are natural Risk-taking Open to new ideas Break the rules to get the job done Followers work for intrinsic rewards Be inspired in heart and mind Show It Commitment to life-long learning