Level 1 Demonstrate an understanding of managerial expertise and administrative capabilities

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ID Code: 0009900F Level 1 Demonstrate an understanding of managerial expertise and administrative capabilities Credits 4 Purpose This unit standard is for entrepreneurs and those who aspire and have entrepreneural characteristics. People credited with this unit standard are able to: Identify and explain an understanding of managerial expertise identify, discuss and evaluate different managerial styles Identity, explain and demonstrate an understanding of administative systems Special notes 1. General Information i. Assessment of this unit standard must be based on real life context. It must not be simulated. 2. statements i. 3. Definitions i. 4. Legislation and references i. Small Business Act 2003 ii. Policy on small medium and micro enterprises 1999 Quality assurance requirements BOTA has established a system for moderating the assessment of candidates against this standard. Assessors of this standard must comply with the requirements of that system. For details contact BOTA (attention Assessment and Moderation Division). Botswana Training Authority 2011 21/10/2016 Page 1 of 5

Botswana Training Authority 2011 21/10/2016 Page 2 of 5

Elements and Performance Criteria Element 1 Identify and explain an understanding of managerial expertise 1.1. Managerial tasks are explained. These include but are not limited to planning, organising, leadership, control and decision making. 1.2. Different levels of management are discussed. These include but are not limited to top, middle and lower management. 1.3. The impact of effective management on business is discussed. These include but is not limited to increase in production, profits, satisfied work force. Element 2 Identify,discuss and evaluate different managerial styles 2.1. Different management styles are identified and discussed in line with best practice principles. These include but are not limite to democratic,autocratic,laissez-faire and quality circles. 2.2. The effect of different management styles on community and business are evaluated in line with best practice principles. These include but are not limited to democratic, autocratic,laissez-faire and quality circles. 2.3. The strategies to change a particular management style are discussed in line with best practice principles. The strategies include but are not limited to workshops, observation, self -assessment and networking. Element 3 Identify, explain and demonstrate an understanding of administative systems Botswana Training Authority 2011 21/10/2016 Page 3 of 5

3.1. Administrative capabilities are identified and expalined in line with best practice principles. These include but are not limited to communication and information systems, bookkeeping systems and support systems. 3.2. Banking techniques and skills applicable to individuals are described, explained and demonstrated in line with best practice principles. These include but are not limited to opening an account, operation of an ATM and depositing. 3.3. Skills and techniques in information gathering and distribution are demonstrated in line with best practice principles. These include but are not limite to information system, accountability, proposals and reports. Element 4 4.1. Element 5 5.1. Element 6 6.1. Botswana Training Authority 2011 21/10/2016 Page 4 of 5

Comments on this standard Please contact the Botswana Training Authority attention Training Standards Division ustand@bota.org.bw for comments and questions on the content of this unit standard. Please note Training institutions and Assessment Centres must be accredited by the Botswana Training Authority for the domain and level of this unit standard before they can register credits for assessment of this unit standard. Accredited Training institutions and assessment centres assessing against this unit standards must engage with the moderation system that applies to this unit standard. Registration Data FIELD Code B Name BUSINESS AND COMMERCE Subfield Code BK Name Management Domain Code BK01 Name Business Management Unit Standard ID Code 0009900F Date first registered 22 Dec 2008 Date this version registered 22 Dec 2008 Anticipated review 22 Dec 2013 Body responsible for review Code TF0023 Name Business and Entrepreneurship SSTF Document Status FINAL - FINAL Botswana Training Authority 2011 21/10/2016 Page 5 of 5