CHAPTER Customized Entertainment

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CHAPTER 9 9-1 Customized Entertainment

Market Segment Group of people who have the ability and the desire to purchase a specific product One of the first steps in developing the marketing mix for a particular entertainment product is to collect information about the largest market segment of that product. Once adequate information is learned about this segment product marketers can customize product or services to the tastes of the target audiences.

Customizing Changing a product to fit the needs and wants of a particular market. Lite FM 93.9 plays Christmas music from the middle of November until after Christmas What is another word for impromptu? Spontaneous Many live comedy shows are impromptu and change based off audience reactions, moods, etc. It s important that marketers understand their audience in order to make these quick changes.

Local television programming may be of a little interest to viewers nationally and attract only a small number of viewers. If a locally produced show is a hit, it can be duplicated in other localities or sold and shown nationally. Oprah Winfrey Show What are some examples of local television? Evening news Local morning news shows (WGN, Fox) Parades (Thanksgiving Day)

Cost-cutting efforts on the local level and consolidation of TV ownership have narrowed the scope of local programming primarily to newscasts. There is very little local programming today. The only local programming is mainly the nightly news & sporting events. How has children programming changed in the past 30 years? In the past children s shows were mainly done at the local level. Today, they re mainly created for a national audience.

Sports teams have pushed some of the costs of salary increases onto the national television networks in exchange for the rights to carry games. The networks, in turn, have pushed the costs onto the cable and satellite subscribers.

Tiering Certain sports programs outside the basic cable package would incur extra costs for the viewers who choose them. NFL Network MLB Network Many of the ESPN channels Give an example of public TV or radio. Channel 11 (WTTW) Comcast Channel 4 College Radio (WLRA-FM 88.1) Knowledge of the customers preferences, spending habits, incomes, occupations, and areas of residence can provide the marketing information needed to focus the market message.

MARKETING TO BABY BOOMERS One of the best-known U.S. market segments is the Baby Boomers (born between 1946-1964) These 76 million people will reach their peak spending level at age 46 Many will continue to work beyond normal retirement age (66) These people enjoy recreational activities, personal fitness, and all types of entertainment Most importantly, these consumers have the discretionary income to pay for the pastimes, products, and services they crave

MARKETING TO BABY BOOMERS Marketing plans for an entertainment product are developed after careful examination of available data and research Knowledge of the customers preferences, spending habits, incomes, occupations, and areas of residence can provide the marketing information needed to focus the marketing message Marketers and product and service planners must be careful to create target or niche markets when dealing with a group as large and varied as the Baby Boomers

ENTERTAINING THE BABY BOOMERS Baby Boomers have always like going to the movies, but many went for years without seeing one The Boomers who are retiring and those with children in college are now seeing more and more films Large increases in movie theater audiences are attributed to growing attendance by Baby Boomers (about one-third of all attendance

ENTERTAINING THE BABY BOOMERS Boomers read movie reviews and want to see smart, critically acclaimed movies Baby Boomers offer a huge potential customer base Boomers will continue through 2020 to be a major target of entertainment marketing

Baby boomers like to see stars of similar age in films they view What does this quote mean? Do you agree with it? Why/why not? Does it only apply to baby boomers? Why/why not?

ACTIVITY Bozo the Clown was a show for children from the 1960 s through the 1980 s. Each local market had their own Bozo. Using the Internet find the following information about Bozo the Clown from Chicago. Who played Bozo the Clown? When did he start playing Bozo? What did Bozo the Clown look like? (describe his appearance) What were some of the interesting features of the Bozo the Clown television show? Do you think this type of children s show would work today? Why/why not?