STRATEGIC TALENT MANAGEMENT Matt Gosney VP, Organizational Development UCHealth E: matthew.gosney@uchealth.org Dan Brown Strategic Learning Director Interactive Services T: +1 479 657 3099 E: dbrown@interactiveservices.com Matt Plass Chief Learning Officer Interactive Services T: +1 212 276 5782 E: mplass@interactiveservices.com
Agenda Here s what we will cover 1. Fundamentals of Strategic Talent Management 2. Integrating Talent Management into Business Strategy 3. Building a Business Case for Investment
24 Years of Award Winning Global Learning Our firm at a glance GLOBAL CLIENTS 100+ STAFF WORLDWIDE LEARNING & DEVELOPMENT EXPERTS
What is Talent Management? 4 Talent Management: The implementation of integrated strategies or systems designed to increase workplace productivity by developing improved processes for attracting, developing, retaining, and utilizing people with the required skills and aptitude to meet current and future business needs. (SHRM Glossary) KNOW Attract, Select, Onboard MOVE Promotion, Succession GROW Assess, Retain, Develop
Talent Strategy Aligns with Organizational Strategy Strategy is: The right work Optimally designed Conducted by the right talent Supported by the right culture Led by the right people Sustainable Strategy is: Doing something different Doing something differently Not doing the same thing better Source: Navalent Inc. Source: Harvard Business Review
Organizational Strategy: Talent Strategy: Talent Management Know, Grow, Move Strategy Competencies
Competencies Root Talent Management Process Attract/ Select Promotion Onboard Succession Competencies Assess Develop Retain
Competencies Define What Talent Looks Like in the Organization What does a good manager look like? What does a good employee look like?
All Talent Management Processes Follow This Pattern 21 17 1 2 3 4 Triggering Event(s) HR Talent Management Activity Assessment Activity Decision Point Source: Navalent Inc.
The Work of the Talent Management Leader: Dual Fronts TM Process: Define governance Align on triggering events Identify, hard-wire best practice activity Transparent, agreed-upon decisionmaking MOVE KNOW GROW TM Delivery: Drive consistency Embrace innovation Instill accountability, transparency Act as a catalyst for process TM Process: TM Delivery:
Expert Q&A How do you get the business excited about talent management strategy? How do you create leadership alignment around the philosophy and governance of talent management? How do you communicate and manage the change initiative aspect of talent management? How do you design, scope and build a business case for your talent management strategy? Matt Gosney VP, Organizational Development UCHealth E: matthew.gosney@uchealth.org Dan Brown Strategic Learning Director Interactive Services T: +1 479 657 3099 E: dbrown@interactiveservices.com Matt Plass Chief Learning Officer Interactive Services T: +1 212 276 5782 E: mplass@interactiveservices.com
Building the Business Case Rooting TM Process in Strategic Role Development Strategy Role Evaluation K.S.A. s Success Profile Competencies Evaluate individuals as part of organizationallyaligned TM Strategy Competencies Relationships Future Trends Evaluate Roles that are: 1. Strategically Critical 2. Operationally Critical Evaluate roles to determine strategically-aligned TM content
Steps in Moving Forward 13 CREATE PULL Give the business a voice in translating strategy into talent strategy, identifying priorities DETERMINE GOVERNANCE & PHILOSOPHY Who owns process? Who owns data? Who owns decisions? Who implements solutions? OWN BUT VET BEST-PRACTICE PROCESS COLLABORATE BUT BOUNDARY-SET DELIVERY SOLUTIONS MANAGE CHANGE THROUGH THE GOVERNANCE AND SOLUTIONS- BUILDING MECHANISMS
14 Matthew W. Gosney Publications Bridging the Scholar- Practitioner Gap in Human Resources Development Matthew W. Gosney and Claretha Hughes The History of Human Resource Development: Understanding the Unexplored Philosophies, Theories, and Methodologies Matthew W. Gosney and Claretha Hughes
Thank you! TO LEARN MORE ABOUT OUR AWARD WINNING GLOBAL LEARNING, CONTACT Matt Gosney Dan Brown Matt Plass Dan Brown STRATEGIC LEARNING DIRECTOR INTERACTIVE SERVICES +1 479 657 3099 dbrown@interactiveservices.com