The ShawCor Manufacturing System. SMS Leadership Development

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1 The ShawCor Manufacturing System SMS Leadership Development

2 Agenda Senior Leadership Development Site Manager Development Supervisor Development

3 Senior Leadership Development Identifies activities that will exemplify the behavioural characteristics that foster the desired Culture, Leadership, and Processes Guide Contents: Leadership Activities SMS Guidebook Procedure for Site Visit Keys to Success SMS Tools Glossary

4 Role of Leadership Team Members ShawCor Leaders Divisional Leadership Site Managers Superintendent and Supervisors Team Members Directive Support Superintendent and Supervisors Site Managers Divisional Leadership ShawCor Leaders Directive Supportive

5 Leadership Activities ShawCor Bredero Shaw Canusa- CPS DSG- Canusa Flexpipe Guardian ShawFlex SPS Senior Leaders VP & Above VP & Above VP - GM GM & above VP & Above VP & Above GM & above VP - GM Culture Leadership Process Behavioural Characteristics -Use facts and data to drive decisions and continuous improvement activities -Welcome problems as an opportunity for improvement not as a vehicle to allocate blame -Foster a learning and knowledge sharing environment to promote a learning organization -Seek opportunities to recognize employees and celebrate success -Lead by Example -Be visible; roll up your sleeves and get involved -Be an SMS sponsor and promote its benefits -Actively review performance metrics and demonstrate zero tolerance to waste -Practice the Go and See philosophy -Help set, understand and commit to standards and procedures. -Hold ourselves and others accountable for following standards -Apply rigor and discipline to performance metrics and the Plan Do Check Act principle -Actively engage individuals and teams in effective problem solving

6 Leadership Activities Culture Leadership Process Actual Behavioural Activities - Communicate business updates to each site annually - Obtain and review facts and data prior to participation in site visits, workshops and initiatives - Recognize and encourage employees and/or sites for their efforts in identifying opportunities for improvement - Attend and participate in an AME conference; to learn and in support of your team - Plan and Perform a minimum of one formal site visit per year, in accordance with SMS Procedure for Site Visit - Review site safety performance - Review DMP Visual Metrics board - Identify wastes; Review 5S activity boards; etc. - Perform elements of Advanced Manufacturing Audit (AMA) and Advanced Safety Audit (ASA) - Discuss SMS Master Plan - Wrap up Review; Thank and congratulate site team - Participate in one SMS workshop - Verify Standardized Operating Procedures, Control Plans, and Problem Solving Methodologies are available and being used or referenced - Conduct/ Participate in quarterly Operational Reviews - Update and include SMS progress in monthly Department reports - Champion a key regional/ divisional SMS initiative - Use SMS Terminology

7 Content SMS 2010 Guidebook The SMS Vision Annual SMS Elements Program details It is the basis of the SMS Assessment

8 Content Procedure for Site Visit Emphasis on two way employee communication Validate alignment and impact of SMS to operational improvements and performance Reinforce importance of SMS in our business Encourage and support site management and employees

9 Content Keys to Success Other activities and reference information to help develop the culture, provide leadership, and understand the SMS techniques applied at our sites

10 Content Leadership Activities Encourage positive actions through employee recognition Lead by example and get involved Mentor and remove roadblocks Promote knowledge sharing and learning SMS Terms and Definitions Speak the same language used by our site managers and employees for effective communication Tools Understand the initiatives in place and methodologies used by our sites

11 Agenda Senior Leadership Development Site Manager Development Supervisor Development

12 SMS Site Leadership Training Scope Plant and Dept Managers PLANT LEVEL Focused on roadmap of action of months duration to develop the capability of the plant to undertake improvements in line with strategy. Site Master Plan SMS Champion PI Engineers PROCESS PROCESS PROCESS Focused on concrete projects of 3-6 months to implement and achieve specific results Project Execution SMS Tactical Supervisors & Team Leaders Work Center Team Focused on improvement activities ranging from daily to weekly tasks often in real-time often focusing on resolving deviations from standard Daily Management SMS Supervisor

13 How Does the Program Work? Training & Review Sessions Reflections and Go Look See Assignments SMS Certification Test Center Portfolio Writing & Final Assignment N Did I pass? Y Certification Committee Evaluation Report

14 SMS Champion Certification Framework Webinar Review and Learning SMS to 2 Webinar Review and Learning SMS to 3 Leadership Communication Quality Techniques & Quality Mindset - Prevention Mid Term Review and Training - Day 2 Session Type to to to Week 1 Program designed for site / plant managers with emphasis on leadership 6 Month train and apply (Go Look See) program Reflections, Portfolio writing and on-line testing, and final assignment VP Sessions to support success of participants to SMS Overview and CI Concept Strategy Deployment and the Leadership Role Asset Management and Reliability Assignment Reviews and Knowledge Sharing Enterprise Wide SMS Coaching for High Performance Day 1 Coaching for High Performance Day 2 Program Review & Exercises Sustain and Continue to Improve (People & Business Improvement) Day 1 Sustain and Continue to Improve (People & Business Improvement) Day 2 COMMENTS SMS to 1 Application of SMS, Process, Flow & Stability Building Capability in Others Assignment Reviews and Knowledge Sharing Value Stream Management Mid Term Review and Training - Day 1 Program Delivery to to to to 2 x 1 hr Web 1 x 1 hr Web to 2 x 1 hr Web 2 x 1 hr Web to to to to Program Schedule Week 5 Week 7 Week 11 Week 14 Week 20 Week 24

15 SMS Champion Test Program

16 Agenda Senior Leadership Development Site Manager Development Supervisor Development

17 SMS Supervisor Tactical Curriculum Leadership and Culture Team Building Communicate to Lead Dealing with Conflict Applied Front Line Leadership Effective Daily Go, Look, See Meeting Facilitation Daily Management Process Key Performance Metrics Leader Standard Work Technical SMS Overview and Application 5S - Workplace Organization Standardized Work Visual Management and Control Process Mapping Process Control and Capability Asset Management (PM/ TPM) Measurement System Analysis Data Collection SPC Value Stream Mapping A3 Problem Solving SMED

18 SMS Supervisor Tactical Program Training Plan Content based on Supervisor level activities (day to day, employee interaction) to sessions at or near an operational site ( 20 participants) External and internal facilitators Hands on exercises and practice Site management and technical staff review and coaching sessions Local language or translated facilitation (TBD) Application of Concepts Personal Reflections, Report outs On site exercises and practical assignments Interaction with site management and technical staff

19 SMS Leadership Development Q&A

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