PROCUREMENT UPDATE BIM - BUILDING INFORMATION MODELS

Similar documents
BIM 2016 and the NEC. Simon Rawlinson, 20 April 2015

BIDDING FOR BIM. CIF Bidding for BIM. September

Cookham Wood and BIM: Practical Lessons Learnt Fiona Moore Cirrus Consultant Services 10 July 2014

Process mapping Ministry of Justice Jaimie Johnston BIM Task Group, Delivery & Productivity. Bryden Wood Technology Limited 2017

Promoting better business outcomes through the use of BIM and digital technologies.

The BIM Toolkit. Sarah Delany February 2015 v2.0

Asset Management Policy

Employer s information requirements (EIR) An overview of facilities management requirements

Building Information Modelling (BIM) Implementation Plan September 2015

BIM objects: what manufacturers and specialist contactors need to know. Ben Councell

BUILDING INFORMATION MODELLING BOUYGUES UK THE USE OF BIM TO IMPROVE PROJECT PERFORMANCE

November Introduction. What was your role with the company? Has your business awareness and use of BIM advanced in the last twelve months?

UK BIM programme Munich Nick Tune Director BuildingSMARTUK & International

75% of the sample reported an increase in demand for BIM in Ireland. What is your role with the company?

Clear Building Management Transparency

Autodesk and the UK BIM Level 2 Mandate

EcoDomus, Inc

Building Information Modelling UK Experience & International View. BIM Task Group Briefing Presentation. Adam Matthews, UK BIM Task Group

CAN DO the. toolkit 2. RESOURCE 1: Can Do Toolkit 2. Funded by. MerthyrValleys. Quality Living Striving for Excellence Working Together

Strategic procurement in capital expenditure the use of program management & delivery

ISO whitepaper, January Inspiring Business Confidence.

Infrastructure and Capital Projects

Strategic Facilities Management

BUILDING INFORMATION MODEL (BIM) PROTOCOL

Data Capability: A call to action. Executive Summary. January 2016 HIGHER EDUCATION DATA & INFORMATION IMPROVEMENT PROGRAMME

Information Systems Strategy

Achieve CRL s vision and values, including the delivery of a world class affordable railway;

Job description and person specification

Supporting local public services through change. Getting more from strategic commissioning

Defence Watch ICT Development Division

WHOLE LIFECYCLE INFORMATION FLOW UNDERPINNED BY BIM: TECHNOLOGY, PROCESS, POLICY AND PEOPLE

Digital Industries Apprenticeship: Occupational Brief. Software Tester. March 2016

Improve your Operational & Financial Performance

BSRIA Guide BG6 Why, What, How?

Public Service Improvement Framework

7.11b: Quality in Project Management: A Comparison of PRINCE2 Against PMBOK

PHASE TWO FOLLOW-UP REPORT ON THE AUDIT OF CONTRACTS (2008)

Experience at Hinkley Point C: building Information Modelling (bim) and Enterprise Lifecycle Management Solutions Presented By: Sue Hewish & Jason

Job description and person specification

23/01/1438. Management of BIMProject: BIM Management Plan. Mohamed Mohsen Kamel. Prof. Dr. Emad Elbeltagi

COBie and the Demanding Client

28.00 Project Briefing & Procurement

WM2012 Conference, February 26 March 1, 2012, Phoenix, Arizona, USA. The Sellafield Plan

National Commissioning Board. Leading Integrated and Collaborative Commissioning A Practice Guide

4/26. Analytics Strategy

Subject : Computer Science. Paper : Software Quality Management. Module : Quality Management Activities Module No: CS/SQM/15

Transforming transactions

Making a positive difference for energy consumers. Competency Framework Band A

01 Introduction. Commercial Strategy 3

Ensuring PMO Success. Insight Paper

Improving project delivery in oil and gas: managing the megaprojects

The UK BIM Revolution

Simplification of work: Knowledge management as a solution within the European Institutions

White Paper. Benefits and Value

BEST PRACTICE COLLABORATION

ebook library THE COMPLEXITIES OF MULTILINGUAL M&A DEALS

BIM: Risks & Responsibilities: Can a BIM Protocol provide the solutions?

Role of CAFM: How to make the right investment 16:30 17:15

Data Requirements for the Construction and Management of Buildings

Transformation in Royal Mail

HS2 s approach to BIM and Beyond

Digicon / IBC National BIM Survey Survey Results

O10 BIM for specialist sub-contractors and trades BIM IN PRACTICE

Contents. viii. List of figures. List of tables. OGC s foreword. 6 Organizing for Service Transition 177. Chief Architect s foreword.

Insurance Analytics: Organizing Analytics capabilities to get value from Data Analytics solutions A Deloitte point of view on Data Analytics within

CIF BIM Guide Standards & Policies August 2017

Abstract. Glue Reply works with Sainsbury s to achieve the Holy Grail in Business Driven IT. Scenario. The project

Summary. Used by 23 of the top 25 UK accountancy firms and 43% of the FTSE 100 corporates

The National BIM Library. Drew Wiggett Head of Product Information

Management Summary. Innovation Management Software

ESTATES SERVICES. Soft Landings An Introduction

Architecture Planning Adding value to projects with Enterprise Architecture. Whitepaper. September By John Mayall

Agile SCRUM in Systems Engineering A Practical Application

ASSET MANAGEMENT SERVICES

HOW CAN YOU ENSURE SUCCESSFUL BUSINESS TRANSFORMATION? By Suzanne Costella

VISION To make Sydney and NSW one of the world s most successful tourism and events destinations.

White paper. Getting better business results from your CRM

Finance Effectiveness How to free up your time to do more interesting things

Thinking about competence (this is you)

The digitally coherent public sector

Your Checklist Guide for Effortless Crane Hire

Value for Money Strategy

Entry Form Collaborative Working Partnership Award

Business Process Services: A Value-Based Approach to Process Improvement and Delivery

GE Digital Executive Brief. Enhance your ability to produce the right goods in time to satisfy customer demand

CAPITAL DELIVERY HUB. Programme Manager Education Construction. Permanent Placement Package to 67,000. Background

Putting our behaviours into practice

Industrial Energy Efficiency - Key Messages

The Agile Enterprise May 2012

Operational Improvement Consulting. SDL Language Solutions

Axis Complete Compliance. One supplier. One managed property compliance solution. We protect your residents, properties and business.

Information and Communication Technologies Strategic Plan 2016/ /20

JOB DESCRIPTION. Director of Primary and Out of Hospital Care

Moving from ISO 14001:2004 to ISO 14001:2015 Transition Guide

AUSTRALIAN ENGINEERING COMPETENCY STANDARDS STAGE 2 - EXPERIENCED PROFESSIONAL ENGINEER IN LEADERSHIP AND MANAGEMENT

White Paper Describing the BI journey

Service Performance Insight

TAMING COMPLEXITY ON MAJOR RAIL PROJECTS WITH A COLLABORATIVE SYSTEMS ENGINEERING APPROACH

Defining Requirements

PROJECT DESIGN GUIDE D02 COMMUNICATION PLAN

Transcription:

PROCUREMENT UPDATE BIM - BUILDING INFORMATION MODELS Simon Rawlinson 2015 As the deadline for the UK Government s mandate gets closer, the take-up of BIM on projects and programmes is accelerating. Simon Rawlinson and Bram Mommers of Arcadis examine how clients can get the best out of BIM through effective procurement. INTRODUCTION The adoption of BIM promises many benefits to farsighted clients and their supply chains. 3D visualisation promotes better-informed decision making, better coordination helps to de-risk construction and most important of all BIM creates the potential to make use of comprehensive, valuable data throughout the lifetime of an asset. All of these benefits rely on the ability of project teams to create, share and re-purpose valuable digital data. For this process to be successful, project teams need to be directed to adopt common standards and model formats. However not all clients are securing these benefits. BIM will only deliver them if the right data is acquired in the right formats at the right time on a project. Asking for Level 2 BIM clearly does not provide enough of a brief for this to happen. Regrettably some clients and advisors are still procuring BIM on this basis. This situation can be blamed on a lack of experience and expertise, which when combined with tight project programmes can mean that neither clients nor their advisors have the vision, time or capability to procure BIM properly. Furthermore, as skills and capability develop within the supply chain, the risk is that clients will become a significant limiting factor on the impact of BIM. Used out-of-the-box, BIM software is a significantly improved version of electronic paper providing better visualisation and coordination of the design. Even these improvements provide big benefits, and project teams experimenting with lonely BIM do not need to invest heavily in information exchange processes. However, the coordinated application of BIM on projects and programmes based on Level 2 standards has the potential to be transformational. This is because it enables clients and their teams to break long-established, inefficient habits associated with design information production, which include: Fragmented, uncoordinated information production based on large numbers of separate drawing files; Separation of the geometry of the design from the technical data associated with the design; Inconsistent adoption of standards associated with file naming, drawing styles and so on. Whilst designers and contractors are increasingly able to exploit the benefits of model based design through model coordination and automated scheduling, current practice still includes a lot of duplicate activities. Production of drawings from a model for contract purposes is a good example of how commercial practice has not yet caught-up with the potential for enhanced Information Management provided by BIM. BIM will only deliver if the right data is acquired in the right formats at the right time on a project.

There are four key stages in the implementation of a plan for the procurement of BIM for an organisation. Clients that don t take steps themselves to adopt improved information management practice face the prospect of managing their assets using fragmented, inconsistent project records wasting their time and money in the process. A client s BIM transformation is of course a big challenge. Adoption potentially requires a lot of change involving technology, business process and above all culture and ways of working. Identifying the right BIM applications for an employer at a point in time is a key aspect of effective implementation. It may be necessary, for example, for a client organisation to invest in its Asset Management systems and standards in advance of a BIM implementation in which case a phased plan of BIM adoption starting with visualisation and progressing towards data capture and utilisation is likely to be the best solution. The definition of Level 2 BIM in the UK has made the client s journey much easier putting in place a set of tools and standards that are steadily encouraging the adoption of consistent BIM practice. With the completion of the Digital Plan of Work and a standard data classification, all of the building blocks are in place to enable clients to define their requirements and for Project Teams to respond consistently to them. KEY ELEMENTS OF A BIM PROCUREMENT PROCESS There are four key stages in the implementation of a plan for the procurement of BIM for an organisation. These stages progress from identifying the uses of the BIM to putting in place the infrastructure to deliver the BIM such as modelling standards and contracts. Paradoxically, because investment has been made in the UK in developing processes and standards, client understanding of BIM uses and related information requirements are less well developed. The key stages are: Identifying and prioritising a client s key uses of BIM Defining and developing the processes that support each BIM use Defining the information exchanges for each process Implementing BIM systems and processes. Ultimately all of the elements of the procurement plan will be communicated to the project team using the Employer s Information Requirements and a BIM Execution Plan. 1. PRIORITISING KEY USES OF BIM A key success factor in BIM is that planning of BIM uses should always be undertaken with the end in mind. Early planning means that all members of the Project Team will be clear about how the model is going to be used which enables information to be created at the best time, avoiding unnecessary re-processing or re-keying of information. A good example of this is the early adoption of a data classification that aligns with the employer s asset management system so that even though none of the model objects are populated with operational data until later, the objects can be readily linked-up to existing systems. Other examples of uses for BIM on a project include project sequencing, health and safety, visualisation and so on. The ability to deliver planned uses on a project depends on the capability of the team and the maturity of the client s systems. The use of models as the basis for cost estimation relies for example on the project team to be able to provide a comprehensive design to an agreed level of detail as well as having a cost consultant with the software tools and systems needed to generate NRM-compliant outputs. By assessing the effort required to deliver a model output as well as the benefit gained, clients can make an informed decision as to what the best uses of the model are. Factors that get in the way of effective planning of the uses of a model include: Fragmented operations within the client body particularly the split between asset creation, asset management and facilities management Short-term planning on projects such as the appointment of project teams on a stage-bystage basis Inability to define the end-user often experienced in commercial and leisure projects where the tenant/operator is not involved at the outset of the project Having clarity over constraints that will affect the ability of a client to make full use of BIM is a valuable part of the BIM planning process. 2. DEVELOPING THE PROCESSES THAT DELIVER THE BIM USES BIM uses require processes and exchanges of information between different members of the project team. The processes used to produce information for visualisation of the design are quite different to those used to prepare models for use in a tender, but the models, objects and standards used are fundamentally the same. In effect, each use needs a recipe which sets out the required outputs, the steps in the process and the data that needs to be provided and processed by different parties.

Employers with a large enough project portfolio could benefit from developing standard recipes focused on supporting their business process. However, detailed aspects of the processes will have to be developed by the project team. The key components of a BIM recipe are: The output - often defined in the UK by a Plain Language Question, such as Will the design meet the brief? Outputs typically support decisions at the end of project stages before a client instruction is given to proceed to construction or take possession. The processes - the combination of design, analysis and model development activities that are needed to deliver the answer. The complexity comes from the sequence of team activities and how these affect the flow of information. Some of the processes will be developed by the client, but most will be undertaken by the project team and will become increasingly standardised as BIM adoption increases. Data inputs and outputs the actual data that is needed to complete the task. The importance of defining the data requirement is to ensure that only the information needed to complete each use is included in the model. This tackles the risk of infobecity where too much information is included in models whilst also making sure that the data foundations are in place for other priority uses. Sufficient detail of the outline of these processes is needed in the Employer s Information Requirements so that consultants and contractors can develop an outline response in their initial BIM Execution Plans. Lack of clarity at this stage could result in an incomplete BIM submission. Employers with a large enough project portfolio could benefit from developing standard recipes focused on supporting their business process. However, detailed aspects of the processes will have to be developed by the project team which encourages early appointment of delivery teams, programme-based procurement and effective collaborative working. 3. DOCUMENTING THE INFORMATION EXCHANGES Documenting the information exchanges involves a process of defining the content of the data drops required at different project stages. Some data drops will be internal such as the substitution of detailed design elements provided by a sub-contractor. Others, such as the issue of design or as-constructed information at the end of a project stage, will be a formal contract deliverable. With the publication of the Digital Plan of Work and accompanying Design Responsibility Matrices, it is now much easier to define these information requirements for objects in the model: The Plan of Work uses well-defined project stages so that all parties are working to deliver information on a consistent basis The amount of geometric detail and asset information is clearly defined enabling standard objects to be pre-populated with the right amount of information Common classifications assure that similar items of work are given the same names enabling consistent management of data from the model Models can be validated for completeness in accordance with the client s requirements. Defining information requirements is the most difficult aspect of the BIM process as it requires employers and project teams to really understand their processes and how data is used and re-used. For clients with a large portfolio of work, the benefits of investing in streamlined, automated information exchanges could be significant. However, even for occasional clients, the ability to define information requirements for a limited number of uses using the Digital Plan of Work is an opportunity to improve project performance. 4. DEVELOPING BIM PROCESSES BIM processes are the infrastructure on which a successful implementation is based. They include planning tools, contracts, data exchange processes and quality control. In the UK, the development of BIM Processes has been concerned with ensuring that all of the building blocks of BIM Level 2 are put in place. These cover process and many aspects of project culture giving clients the opportunity to build on an increasingly consistent way of working which will become even more effective as project teams become more experienced. The key components of the Level 2 suite are as follows: PAS 1192:3, which defines the information management requirements associated with the operation of assets. It is an essential document as it enables employers to define their lifetime Asset Information and Operational Information Requirements. It embodies the principle of planning BIM with the final outcome in mind. PAS 1192:2 defines information management for capital delivery. In common with PAS 1192:3 it defines the work stages to be adopted on a project, the use of the Common Data Environment and the format of project outputs including structured data. PAS 1192:2 also defines the content of the Employer s Information Requirements and the BIM Execution Plan the key tools for defining the client s BIM uses and standards and for describing the Project Team s detailed response. BS 1192:4 is the standard for digital information exchange using the standard excel-base format COBie. Employers only need COBie because it is the best standard to use to enable information to be transferred from one software platform to another. For example, COBie will be a key solution in getting asset data out of BIM into a CAFM system.

Digital Plan of Work. The Digital Plan of Work (DPoW) produced by NBS defines tasks, information requirements and allocates responsibility for both. The standards built-into the DPoW enables Project Teams to collaborate effectively as all parts of the team know what information will be produced and who is responsible. The DPoW is currently in a beta issue ahead of formal launch in the autumn. It makes the planning of information exchanges much easier by defining the basic building blocks of information. Standard classification. Based on Uniclass, a common language of classification makes it much easier for project teams to readily exchange and aggregate information. If a designer and a specialist contractor are using the same names to describe their objects for example, it is much easier to substitute one for the other reducing rework and enabling wider use of the model. Other important building blocks of Level 2 include the BIM Protocol a contract addendum which creates useful additional obligations and rights associated with the production and use of models, PAS 1192:5 the standard for Security-Minded digital information exchange and Government Soft Landings the management approach to the specification and measurement of Building Performance that benefits so much from the planned adoption of BIM for briefing, design, construction and operation of an asset. WHY BIM IMPLEMENTATION CAN FAIL TO DELIVER ON ITS PROMISE It is well known that BIM involves processes and ways of working as well as a set of technology tools. Accordingly, the transition for a client to a position where they can consistently buy data from the supply chain requires planning and investment. As the uses of BIM required by the employer become more complex and the information exchanges more sophisticated, then the need to invest in planning grows. Lack of planning is probably the main cause for BIM underdelivery either through lack of clarity as to what the models are for, or lack of detailed planning to enable the implementation of a more ambitious information requirement and project process. A further cause of under-delivery on BIM is that expectations with respect to the use and impact of BIM on a project can outstrip the effort put in by the team to develop the processes. Key causes of a shortfall in preparation include: The ability of the client to take advantage of BIM capability e.g. does the client have well-defined asset and facilities management process and systems; The willingness of the client to invest in BIM many clients continue to limit their investment in BIM implementation on projects to visualisation and design coordination; Limitations of the procurement process such as the appointment of teams on a stage by stage basis creating the opportunity to delay the BIM implementation decision and also limiting the extent to which end in mind uses are considered; Lack of input from an end user common for commercial development where tenants and operators will not be signed-up at the start of a project. Other factors that lead to under-delivery include: Model management lack of basic team discipline with respect to the structure and content of models which make information exchange more difficult; Quality control production of incomplete models with poor quality data which undermines a team s confidence in their use. This is especially important if models are being used for contractor procurement; Inefficient processes inconsistent modelling practice that results in duplication of work in the project team or loss of attribute data during information exchange; Infobesity capture of data for the sake of it, resulting in models that are too large to be used efficiently. Ultimately clients have a central role in determining a successful BIM implementation, but in the interim, they will continue to rely on advisors and project teams with increasingly well-defined project recipes designed to deliver specific project outcomes. BIM PROCUREMENT PROCESSES Employer s Requirements (ERs) Employer s Information Requirements (ERs) Tender and Pre-contract Contractor s proposals Outline BIM Execution Plan (BEP) Post Contract Contract and BIM Protocol Full BIM Execution Plan (BEP) Master Information Delivery Plan (MIDP) Model Production & Delivery Table (MPDT) Schedule of Models

BIM USES ARE SPECFIC PURPOSES FOR BIM WHICH SHOULD BE IDENTIFIED AT THE EARLIEST STAGE OF A PROJECT. TECHNOLOGY AND PROCESSES ARE CURRENTLY AVAILABLE FOR ALL OF THESE USES TO BE APPLIED ON PROJECTS. Gather Generate Analyse Communicate Realise Capture Collection of data and geometry to record the current status and condition of a facility for instance, 3D laser scan Prescribe Causing functional specification requirements of a facility for instance, levels of information Co-ordination Finding and correcting spatial conflicts in different design models for instance, clash detection Visualise Providing a realistic, understandable image of the design for instance, 3D walk throughs Fabricate Directly using detailed, coordinated model objects for manufacture for instance, direct use of BIM data for CNC Quantify Structured, model-based measurement of the components of a facility for instance automated quantity take-off Arrange Configuring spaces and components in 3D space for instance, spatial modelling and 3D design Forecast Predicting asset performance based on model analysis for instance, environmental performance modelling Transform Reformatting data and information for use by other applications for instance, Bie data exchange CO Assemble Using detailed, co-ordinated model objects as the basis for modular components for instance, standard library objects Monitor Collection of data recording the performance of an asset and asset system for instance, integrated BIM and BMS data Size Determining component sizes based on defined attributes for instance, parametric design processes Validate Confirming that technical solutions meet specification requirements for instance, automated model-checking Draw Generating annotated drawings from a single source of truth for instance, 2D drawing production Control Using detailed, co-ordinated model data to set out works and direct plant operation for instance, BIM and GPS controlled excavation Qualify Collection and updating details of the condition and status of components of a facility for instance, asset data held as object attributes Document Collating a comprehensive record of facility information for instance, FM and PPM documentation Regulate Controlling the performance of the asset in real time, using data derived from BIM for instance, integrating BIM and BMS data CRITICAL SUCCESS FACTORS FOR BIM ADOPTION BIM is an emerging way of working. Not all project teams have the skills to apply BIM and many of the processes that are used are still in development. There are a small number of critical steps that clients and their teams can take to increase the chances of a successful BIM implementation on their projects which include: Strategic planning with the end in mind. Planning with the use of the asset in mind is vital if a client is to secure the full life-cycle benefits of the model. Planning BIM data-use backwards from operation is the best way to ensure that the critical information is captured. Being clear what the BIM is for. Project teams need a clear plan to deliver the agreed uses of the model to avoid either underdelivery of functionality or over-delivery of data. In the public sector, this plan needs to be aligned with the mandated requirements of BIM Level 2 and public procurement. Maximising engagement with models and data. The more that the project team and the employer use the models directly, then the greater the appreciation of the value and potential of the model will be. With simple 3D viewers including 3D PDFs available, there are very few barriers to direct engagement with the model. Embedding enthusiastic experts in the team. BIM use is infectious and the presence of one or two highly capable users within a team can make a huge difference in the establishment of a pro-active BIM culture. Only asking for data that will be used. Project processes should be designed with the procurement process in mind. Early planning should help to avoid reprocessing either for designers in revising concept models or contractors providing unnecessary object-based data. Development of a realistic BIM implementation and investment plan setting aside enough time and resource to plan and configure the BIM uses and the information exchanges that sit behind them. Detailed tactical planning including the definition of the content of information exchanges at project stages for all of the BIM uses identified by the client. Development of a plan to use standards and common processes that benefit the client. Specification of client-defined standards based on industry norms will enable clients to drive efficiencies into their own internal process. This may require business change within the client organisation but will result in longer-term efficiencies associated with project and asset management. Rigorous definition and use of quality control processes and standards to assure the completeness and consistency of model and data production.

CASE STUDY DELIVERING BIM-ENABLED FACILITIES MANAGEMENT The case study is based on a development of Student Residences by a University Client. The overall objective of the project was to deliver world-class facilities to the university that was defect-free at handover and could be demonstrated to meet exacting performance standards. The project was commissioned at a relatively early stage of the development of UK Government BIM Strategy, and although the objective was Level 2 compliance, the project did not benefit from the availability of all of the Level 2 standards such as PAS 1192:3, BS 1192:4 or the Digital Plan of Work. In addition to Level 2 compliance, the project demonstrates the use of BIM-derived data in support of the implementation and assurance of the Government Soft Landings approach to performance specification, handover and maintenance support. The BIM implementation was driven from the outset by uses associated with FM. This required the information requirements associated with FM to be clearly defined, which required a focused series of client engagement workshops aimed at identifying all of the clients requirements associated with meeting FM and Asset management standards such as SFG20, which defines the planned preventative maintenance requirements for each asset. In the end, a standard set of up to 90 FM attributes were defined for all relevant assets. These ranged from locational attributes and specification details to information on key maintenance activities. In addition to FM outputs, the project benefited from extensive use of visualisation during a design development process that involved extensive consultation. The contractor used the models to assure a defect-free handover. The employer had an estate-wide FM management system in place and the BIM strategy was designed to ensure that the FM data could be readily transferred into the CAFM system using a COBie-enabled information exchange. Most of the data was held in a data model linked to a federated design model which features geometry and design and construction attribute information. A key modelling principle adopted by all members of the project team was to assure that usability of the models by limiting the amount of embedded attribute data. At handover, the employer was provided with a fully populated CAFM model, including all planned preventative maintenance activities derived directly from the construction models together with an electronic O&M manual. Data from the BMS system was also used to validate performance of the buildings against standards set in the original BIM model. The case study illustrates the importance of a strategic focus by the client on one or two BIM uses. In this case, the achievement of a Level 2 compliant coordinated model that could be used by multiple parties, and the delivery of FM information in a useable format. The employer invested in the agreement of a common dataset on the basis of which a BIM information exchange was developed. The success of the project within a constrained construction programme demonstrates that significant downstream BIM benefits can be secured by non-expert clients that have a clear commitment and vision to obtain specific project outcomes using BIM.

CONTACT Simon Rawlinson Head of Strategic Research & Insight T +44 (0)20 7812 2319 E simon.rawlinson@arcadis.com www.arcadis.com