August 4, 2010 Information Requests Round 1 CAC/MSOS (MPI) 1-50 Reference: 2009 Annual Report page 27. Preamble: In response to Goal 6, one of MPI s strategies is To continue to respond to the issues raised by our employees. To respond to this strategy has MPI conducted an employee opinion survey recently? If yes, please file a copy of the survey results and the action plans going forward, if any. If no, when does MPI expect to conduct an employee opinion survey? RESPONSE: Yes, conducted an employee survey in November of 2009, attached is copy of the Employee Engagement Survey results. The results attached are the proportion of those who responded that they agreed or strongly agreed with the statement. Action Planning is underway. CAC/MSOS (MPI) 1-50 - 1 -
2009 Employee Opinion (Engagement) Survey Results 1 Your Work Environment 1. It would take a lot to get me to leave this organization. 57% 2. I would, without hesitation, recommend this organization to a friend seeking employment. 3. This organization inspires me to do my best work every day. 4. I rarely think about leaving this organization to work somewhere else. 5. Given the opportunity, I tell others great things about working here. 6. This organization motivates me to contribute more than is normally required to complete my work. 7. Compared to this time last year, I am less likely to actively seek a job somewhere else. 62% 47% 49% 47% 39% 50% 2
Your Work Environment 8., how satisfied are you with working for Manitoba Public. 9. The tools and resources (e.g. people, systems) I have allow me to be as productive as possible. 10. We have sufficient resources on our team to get our work done. 66% 49% 11. I have the information I need to do my job well. 57% 12. I get a sense of accomplishment from my work. 60% 13. The physical work environment is appropriate for the type of work I do. 72% 14. I truly enjoy my day-to-day work tasks. 56% 15. I can make the decisions necessary to do my job well. 68% 3 Your Work Environment 16. The flexibility I have in my work schedule is appropriate for the work that I do. 68% 17 At work my opinion counts. 45% 18. My job is a good fit for my abilities and experience. 72% 19. My work-related stress is manageable. 60% 20. My current workload is manageable. 59% 21. The balance between my work and personal commitments is right for me. 22. Workplace safety and security are considered important here. 23. The work processes we have in place allow me to be as productive as possible. 61% 79% 50% 4
Your Work Environment 24. We have clear processes and procedures for how we do our work. 25. My co-workers consistently follow our processes and procedures. 26. I have easy access to documentation required to follow our processes and procedures. 45% 55% 60% 27. I am treated like a valued member of this organization. 50% 28. I am confident that appropriate action will be taken as a result of this survey. 29. Given the opportunity, I would speak positively about this organization's products / services to potential customers / clients. 34% 68% 5 Your Work Environment 30. This organization is fair, respectful and honest with customers / clients. 31. This organization provides products / services that are socially and environmentally responsible. 32. This is a socially and environmentally responsible organization. 68% 73% 69% 33. Our organization plays an active role in the community. 83% 34. This organization consults the community on decisions which may affect them. 35. This organization works to minimize the impact of its operations, products / services on the environment. 36. This organization makes purchasing decisions that take social and environmental values into consideration. 63% 58% 6
Your Work Environment 37. This organization considers long-term social, environmental and economic impacts when it makes decisions. 38. This organization is considered one of the best places to work for someone with my skills and experience. 39. This organization's reputation helps us attract the best employees. 40. My personal values are very similar to those of this organization. 58% 49% 36% 52% 41. I feel like I "fit in" well here. 65% 42. I am appropriately involved in decisions that affect my job. 41% 7 Your Work Environment 43. I would feel comfortable raising my concerns if I was asked to do something that was contrary to one of MPI's Corporate Directives. 44. I would know where to take my concerns if I was asked to do something that was contrary to one of MPI's Corporate Directives. 58% 61% The People in Your Organization 45. My co-workers respect my thoughts and feelings. 77% 46. My co-workers value my input even if it is different from their own. 47. My co-workers display integrity and ethical conduct at all times. 72% 67% 8
The People in Your Organization 48. My team performs effectively. 73% 49. My team works well to solve problems. 75% 50. Our team meetings are productive. 57% 51. My immediate supervisor provides regular feedback that helps me to improve my performance. 52. My immediate supervisor inspires me to do my best work every day. 53. My immediate supervisor provides the support I need to succeed. 54. My immediate supervisor is more interested in the success of our team than in his/her own personal success. 62% 61% 66% 64% 9 The People in Your Organization 55. My immediate supervisor understands my job well enough to evaluate my performance. 56. My immediate supervisor makes sure I have the resources (e.g. people, systems) I need to do my job. 57. My immediate supervisor works with me to find ways I can develop and grow in my job. 58. My immediate supervisor takes the time to let me know my efforts are appreciated. 59. My immediate supervisor sets clear expectations and goals with me. 60. My immediate supervisor holds all employees accountable to high standards of performance. 69% 69% 59% 61% 58% 64% 10
The People in Your Organization 61. My immediate supervisor effectively deals with poor performance in our team. 62. My immediate supervisor does an excellent job of addressing employee questions or concerns. 63. My immediate supervisor makes sure that we take the time to celebrate our successes. 64. My immediate supervisor takes action to support my health and well-being where appropriate. 65. My immediate supervisor displays integrity and ethical conduct at all times. 66. The executive team (CEO and VPs) provides clear direction for the future. 51% 64% 68% 76% 47% 11 The People in Your Organization 67. The executive team (CEO and VPs) is open and honest in communication. 68. The executive team (CEO and VPs) treats employees as this organization's most valued asset. 69. The executive team (CEO and VPs) delivers on the promises they make to employees. 70. The executive team (CEO and VPs) makes me feel positive about the future of our organization. 71. The executive team (CEO and VPs) has clearly communicated what our organization needs to do to be successful. 40% 36% 37% 43% 51% 12
The People in Your Organization 72. The executive team (CEO and VPs) consistently demonstrates our organization's values through their behaviour and actions. 73. The executive team (CEO and VPs) actively supports our organization's efforts to maintain / improve employee health and well-being. 74. The executive team (CEO and VPs) actively supports our organization's efforts to be a socially and environmentally responsible organization. 75. The executive team (CEO and VPs) displays integrity and ethical conduct at all times. 76. I see strong evidence of effective leadership from the executive team (CEO and VPs). 48% 48% 59% 58% 45% 13 The People in Your Organization 77. We hold each other accountable for living by our organization's values. 78. Individual differences of gender, race, ethnicity, sexual orientation, religion, age, etc. do not affect the way people are treated here. 50% 75% 79. Our people / HR practices create a positive work environment for me. 80. Our people / HR practices support our organization's culture. 81. My manager effectively implements and supports our people / HR practices. 49% 60% 14
82. My manager consistently implements and supports our people / HR practices. 83. Employees are treated fairly, respectfully and honestly in this organization. 84. Employee health and well-being is strongly supported in this organization. 85. This organization has practices and programs that help me balance work and personal commitments. 86. Employee learning and development is strongly supported in this organization. 87. This organization has an effective process to help me identify my development needs. 59% 46% 48% 71% 51% 15 88. There are sufficient opportunities within this organization for me to improve my skills in my current role. 89. There are sufficient opportunities within this organization for me to develop skills necessary to assume different responsibilities. 90. There are sufficient opportunities within this organization for me to satisfy my personal goals for new challenges and development. 91. There are sufficient opportunities within this organization for me to advance my career. 59% 56% 55% 16
92. I know what career opportunities are available to me at this organization. 63% 93. My future career opportunities here look good. 47% 94. Career opportunities always go to the most qualified person. 95. I understand what is required to advance in this organization. 96. I have access to valuable guidance and counselling about my career. 97. In this organization, excellent career opportunities are available to employees who perform well. 23% 42% 43% 17 98. It is easy for employees to move to different roles in this organization. 99. This organization delivers on the promises it makes to its employees. 100. I can clearly explain what distinguishes the employment experience at this organization from other organizations. 101. The way we manage performance here keeps me focused on achieving this organization's goals. 102. The way we manage performance here enables me to contribute as much as possible to our organization's success. 28% 34% 39% 36% 39% 18
103. The way we manage performance here does a good job of identifying my strengths. 104. The way we manage performance here does a good job of identifying my improvement areas. 105. The way my performance is measured makes sense to me. 106. I know exactly what I need to do to help this organization meet its goals. 40% 41% 40% 53% 107. I often get positive feedback for the work that I do. 48% 108. The way we reward people financially helps us produce the organizational results we want. 35% 19 109. Our recognition programs recognize the right people for the right things. 110. I receive appropriate recognition (beyond pay and benefits) for my contributions and/or accomplishments. 111. Recognition is applied consistently throughout this organization. 112. My pay is appropriate for the role I have in this organization. 113., my benefits plan meets my (and my family's) needs well. 35% 34% 25% 41% 74% 114. My benefits plan is easy to use. 80% 20
115. My benefits plan provides me with sufficient choice to meet my needs. 116., our pension plan meets my (and my family's) needs well. 117. This organization has effective programs to help me (and my family) maintain my/our health. 118. In this organization, employees are supported during their recovery and return to work following illness or injury. 119. In our organization, we are attracting the people we need to be successful today and in the future. 78% 70% 68% 66% 43% 21 120. In our organization, we are keeping the people we need to be successful today and in the future. 121. In our organization, we are promoting the people who are best equipped to help us be successful today and in the future. 122. This organization's communications have helped me gain a good understanding of my benefits plan. 123. This organization's communications have helped me gain a good understanding of my pay program. 124. This organization's communications have helped me gain a good understanding of our pension plan. 39% 31% 71% 70% 22
125. This organization's communications have helped me gain a good understanding of the program(s) available to help me maintain / improve my health. 126. This organization's communications have helped me gain a good understanding of how my performance is managed. 127. This organization's communications have helped me gain a good understanding of how we recognize people here (beyond pay and benefits). 52% 49% 45% 23 128. This organization's communications have helped me gain a good understanding of learning and development / career opportunities here. 129. This organization's communications have helped me gain a good understanding of our efforts to become more socially and environmentally responsible. 52% 52% 24
Change Management 130. I view change as an opportunity for growth. 77% 131. I feel informed about the changes when they are taking place in the organization. 132. Our organization provides support for employees to develop the new skills / knowledge needed to be successful when experiencing organizational change. 133. Sharing new ideas and different ways of doing things is valued in this organization. 41% 49% 41% 25 Corporate Social Responsibility 134. This organization supports employee volunteer work in the community. 67% 135. This organization supports charitable donations. 87% 136. This organization cares about the quality of its products / services. 81% 137. This organization discloses its human rights practices. 57% 138. This organization respectfully manages human rights in its operations. 62% 26
Corporate Social Responsibility 139. This organization's strategies / activities are socially responsible. 140. This organization's strategies / activities are environmentally responsible. 66% 61% 141. This organization's management practices are ethical. 142. I donate to charity. 66% 143. I recycle. 85% 144. I volunteer my time. 35% 27