Top 10 Areas for Productivity Improvement on Alberta Mega Oil Sands Construction Projects

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Top 10 Areas for Productivity Improvement on Alberta Mega Oil Sands Construction Projects George F. Jergeas PhD, PEng Professor of Project Management, University of Calgary October 24, 2012: BREAKOUT: 1:30-2:45 PM 1

Defining Mega Projects Cost > $1 billion plus Significant interfaces / complexity Many players with different interests and motives Most significant issues & risks must be managed at a level above the project team Fast tracked Slide 2

Causes for Cost and Schedule Overruns 1. Unrealistic or overly optimistic original (AFE) cost estimate and schedules The under appreciation of project complexity, interfaces, interdependencies and risks. Underestimating the cost to attract and maintain labour. Underestimating the direct and indirect costs of overtime. Craft wage increases to attract personnel to the location. Regional and national demands on labour, including that from other mega projects. Under estimation of the labour productivity loss associated with working in cold weather climates and locations with severely shorter daylight hours in northern. Shortages of skilled labour. Lower than anticipated labour productivity due to mismanagement of the construction phase. High labour turnover mainly due to the harsh working environment and competition between employers attracting labour. Underestimating transportation costs (including custom cost) for permanent materials, construction equipment, personal, staff, etc. Environmental and regulatory compliance costs are not given sufficient consideration. Material cost for both permanent facilities and temporary facilities are not sufficiently escalated during the project budget development phase. Slide 3

Causes for Cost and Schedule Overruns 2. Incomplete scope definition or inadequate Front End Loading Mainly due to the fast-tracking nature of mega projects an Ongoing changing customer requirements. Lack of understanding of the cumulative impact of scope changes on project cost and schedule. Slide 4

Causes for Cost and Schedule Overruns 3. Inappropriate project strategies for the mega oil sands environment Some project strategies deployed do not properly consider the level of scope definition, the fast track nature of the mega project environment, market condition, owner participation, owner control and owner risk. Improper or late consideration of the following project strategies adds to cost overruns (ECI, 2002): Project management strategies such as risk management, project control, change control, communications, organization and responsibilities. Contract strategies relating to management, design, construction and commissioning services. Design strategies such as contributions from client business, operation, project team, contractors and suppliers. Procurement strategies including preferred suppliers, progressing, inspection and expediting, receipt, storage and management, spares and documentation. Construction strategies including site management and organization, site layout, power, utilities and drainage, work breakdown structure, construction method, off-site prefabrication and assembly, schedule and milestones, industrial relations, and pre-commissioning. Commissioning strategies including responsibilities, schedule and integration with construction, resources, training and validation, engineering and trade support, and provision of operating materials. Slide 5

Causes for Cost and Schedule Overruns 4. Mismanagement of the construction phase: Later than anticipated engineering, vendor data, equipment and material deliveries. Poor project controls. Nobody on the project has single point responsibility except the client who does not control much of the work. Inadequate plan of execution and poorly defined tasks and division of responsibility. Lack of knowledgeable leadership in the engineering, procurement, construction and start-up of mega/major facilities. Inexperienced or poorly equipped project management personnel and supervisors coupled with the inability to understand, plan, adapt, implement project management procedures or systems. Lack of standardization and fit-for-purpose including inadequate use of shop fabrication, modularization strategy and constructability reviews. Poor communication, team work and alignment between the players leading to adversarial relationships and protracted disputes. Poor site organization and layout leading to excessive time wastage and productivity loss during construction. Joint venture (JV) of project partners, contractors and engineering firms Slide 6 that are not aligned or not set up to work effectively.

Reasons for Cost Overruns Changing customer requirements Lack of understanding the costs of changes Lack of standardization and fit-for-purpose Inadequate use of shop fabrication/ modularization strategy Little or no constructability reviews Poor communication and follow-up Poor site organization leading to excessive time wastage Inability to understand, plan, adapt, implement procedures or systems High labour turnover 7

Characteristics of Mega Projects Huge in size and requirement for financial resources Stretch available resources to the limit, people, materials, environment Built in areas with hostile climates Team members turnover Several functional areas with separate project managers, schedules, budgets and contracting strategies Fast tracked Cost plus arrangement Cost overruns Consistently 50% to 100% 8

Project Phases or the Gated Process PHASE 1 IDENTIFY & Assess Opportunities Determine Project Feasibility and Alignment with Business Strategy PHASE 2 SELECT from Alternatives Select the Preferred Project Development Option PHASE 3 DEVELOP Preferred Alternative Finalize Project Scope, Cost and Schedule and Get the Project Funded AFE 1 2 3 4 5 PHASE 4 EXECUTE (Detail EPC) Produce an Operating Asset Consistent with Scope, Cost and Schedule PHASE 5 OPERATE & Evaluate Evaluate Asset to Ensure Performance to Specification s and Maximum Return to the Shareholders -Feasibility -DBM - Application - AFE(F/E) -FEED -Long-Leads - Reg. Approval - AFE - Detailed Design - Procurement - Fabrication -Construction -Commissioning -Start-Up - Perf m Testing - De-bottleneck George Jergeas Slide 9

Early Warning Signs 1. Delays in Engineering Early delays in achieving key milestones such as: Substantial Completion of Engineering Freezing Process Flow Diagram s (PFD s) P&ID issued for design Delays do not seem to be reflected on final project completion date Fast-tracking the fast-track! Slide 10

Early Warning Signs 2. Huge number of Trends/scope changes and project re-estimates 3. Contingencies and Allowances consumed quickly. Warning signal to the PM that events are not evolving as expected Slide 11

Industry Survey Survey question What do you suggest to improve construction productivity in the delivery of the oil and gas capital projects? 77 highly experienced people Owner, EPC and Constructors 309 recommendations 12

Top 10 Areas 1. Labour Management, Conditions and Relations 2. Proper Project Planning and Workface Planning 3. Construction Management and Support 4. Engineering Management 5. Effective Supervision and Leadership 6. Communication 7. Contractual Strategy and Contractor Selection 8. Constructability in Engineering Design 9. Government Influence 10. Modularization, Prefabrication, Pre-build in Shops 13

1. Labour Management, Conditions and Relations Incentive programs Remote locations Access to job-site Labour management and relations Resource scheduling (shift and overtime) Training and certification of workforce 14

2. Project Front-end Planning and Work Face Planning Proper amount of FEL complete before execution (Design and Construction) Implement Workface planning 15

3. Management of Construction and Support Tools Equipment Access to site and site layout Camp facilities Travel Health programs Scaffolding Safety Management of change and rework minimization Material management and supply chain management Quality Contract administration Progress measurement 16

4. Engineering Management 80-100 rule 80% of engineering complete before mobilizing to site 100% of IFC drawings before construction Enhance quality of engineering organizations No fast tracking Design review by construction and operation 17

5. Effective Supervision and Leadership Supervision to labour ratio 1 8 to 1 20 Accountability of scope, time and cost Organized management Decision making and follow-up Empowerment 18

6. Communication Recognize challenges of communication on mega projects Daily communication Clarity of roles Clear lines of communications Minimize levels of communications Well coordinated team 19

7. Contractual Strategy and Contractor Selection Select appropriate contracting strategies EP, CM, C Lump sum Make procurement/material handling the responsibility of a single company Break the project into smaller projects Use liquidated damages Contracts with incentives Avoid fast tracking Proper risk allocation 20

Advantages of Lump Sum Engineering Contractor Opinion Cost certainty for owner. Profits for engineering contractor are higher if the risks are well managed. All parties focused on same goal of delivering project on cost and schedule. The project scope is forced to be more clearly defined and agreed upon. Forces proper project planning at all project stages. 21 21

Disadvantages Lump Sum Engineering Contractor Opinion Must apply a larger risk premium increasing owner s cost. Too risky because of Alberta labour market challenges. Too risky because of desire for involvement of Alberta clients. Can not fast track (overlap phases) of project. Poor scope: Contractor unable to predict the schedule and resources. Owner must relinquish control of project planning 22 and execution to contractor at contract award. 22

Advantages and Disadvantages of Lump Sum Operating Company Advantages: Cost certainty/control Transfer of risk Decrease cost Disadvantages: Potential for too many unknown risks Potential for too many scope changes 23 23

8. Constructability in Engineering Involve operation and construction in detailed engineering Timely constructability inputs Seek lessons learned, best practices Standardize design Fit for purpose Simplify owner processes, procedures 24

9. Government Influence Pace the startup of mega projects Look at other countries experience Withhold regulatory approval until a target FEL is reached Remove cross provincial and trade barriers Increase royalties during boom times and use it during bust times Improve infrastructure in and around Fort McMurray Ensure sustainable development 25

10. Modularization, Prefabrication, Pre-build in Shop Use standardization in plant design and construction Do as much work in vendor s shop Standardize drawings, vendors Modularize Use prefabricated units 26

Conclusions We can improve our performance It is not impossible Commitment We all have a role to play Owner EPC Contractor and labour Lessons re-learned Barriers to implementation 27

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