Course Brochure Diploma of Leadership and Management BSB51915 Diploma of Leadership and Management The Australian College of Professionals conducts the Diploma of Leadership and Management qualification program that focuses on both the theoretical and practical aspects of being a leader and a manager. The BSB51915 Diploma of Leadership and Management is the most current qualification for supervisors and managers. Supervisors and managers may work in a wide range of industry contexts. At this level, managers provide leadership and guidance to others and take responsibility for the functioning and performance of the team and its work outcomes. They have a role in facilitating the continuous improvement of a business. The Australian College of Professional provide a unique flexible delivery/rpl process which means you may be recognised for knowledge and skills that you have been using and putting into practice for years. Our Assessors will work with you to collect your evidence of competency and identify the training that is required, in order to meet all of the requirements to achieve this qualification. ACOP s courses are developed and delivered by current industry professionals, experienced business practitioners, company directors and solicitors. This means that students are able to benefit from the analysis of real cases and scenarios and receive the most up to date knowledge of legislation and industry best practices. BSB51915 Diploma of Leadership and Management Target Group The target group for BSB51915 Diploma of Leadership and Management includes those who are looking to manage a business of any size or gain additional skills and knowledge for the current business they are managing. This course would benefit small business owners, supervisors, leading hands, team leaders and department managers. It is envisaged that course participants will have considerable experience in their own specific industry-based skills, and are looking for a management role to advance their career. 1
The Qualification The BSB51915 Diploma of Leadership and Management contains 12 nationally recognised Units of Competency. These Units are: Core Units of Competency BSBLDR501 BSBMGT517 BSBLDR502 BSBWOR502 Elective Units of Competency BSBCUS501 BSBFIM501 BSBHRM405 BSBIPR501 BSBMGT516 BSBWHS501 BSBWOR501 Develop and use emotional intelligence Manage operational plan Lead and manage effective workplace relationships Lead and manage team effectiveness Manage quality customer service Manage budgets and financial plans Support the recruitment, selection and induction of staff Manage intellectual property to protect and grow business Facilitate continuous improvement Ensure a safe workplace Manage personal work priorities and professional development Online If you undertake the Online program, you will be provided with a login & password and an online assessment task. The assessment task will have additional tasks included to cover the in-class assessment that is undertaken by those students who attend the face-toface workshop program. Resources For the completion of this qualification, students will require access to the internet in order to undertake additional research and gain access to internet-based programs. In order to complete specific assessment tasks in this qualification, students will also need access to software applications for the creation of spreadsheets and general word processing. All students will be provided with a calculator to assist in the completion of the assessment tasks. If you have a problem gaining access to the above resources, please contact the College to discuss. BSBADM502 Manage meetings Program Delivery It s your choice - you can choose to complete this qualification either through a face-to-face workshop program or Online. Times Each of the evening workshops classes will commence prompty at 5.30pm and conclude at 8.30pm. A light supper will be provided from 5.00pm Workshop Program The workshop program will be conducted over an eight month period with classes being conducted every second Wednesday evening from 5.30pm to 8.30pm. The content of each Unit of Competency will be covered in the workshop sessions, and then additional assessment tasks will need to be undertaken to finalise each Unit. Venue The face-to-face workshop program Program will Dates be conducted in the College s head office in St Andrews House The next program will commence in June 2016 and the at Town Hall. The College is easily dates for the modules are as follows. accessible by train and bus. Parking is available at a fee in the Wilson Car Park within St Andrews House (enter via Kent Street). A student may enter the qualification program at any point throughout the training. This means that you will commence whenever you choose and if you are unable to attend for one or more Units, you can attend these later in the next program when they are conducted again. 2
Program Details This qualification program is being offered in a variety of ways: 1. Face-to-face workshops one evening every fortnight from 5.30pm to 8.30pm (18 evenings in total) 2. Online 3. A combination of face-to-face workshops and Online. Students may choose to complete some Units Online and attend the face-to-face sessions for other modules. Note: You can join the program at any Unit throughout the Diploma course, no matter which option you choose for completion. The dates for the current program and the next program, which is scheduled to commence October 2017 are detailed below: Dates (Evening sessions) Unit No. Unit Unit Names 11th July 2018 10 BSBWHS501 Ensure a safe workplace 25th July 2018 11 BSBMGT516 Facilitate continuous improvement 8th August 2018 22nd August 2018 12 BSBIPR501 Manage intellectual property to protect and grow business Dates (Evening sessions) Unit No. Unit Unit Names 3rd October 2018 1 BSBCU5501 Manage quality customer service 17th October 2018 31st October 2018 14th November 2018 28th November 2018 2 BSBLDR501 Develop and use emotional intelligence 3 BSBLDR502 Lead and manage effective workplace relationships 12th December 2018 4 BSBWOR501 Manage personal work priorities and professional development 6th February 2019 20th February 2019 5 BSBWOR502 Lead and manage team effectiveness 6th March 2019 6 BSBMGT517 Manage operational plan 20th March 2019 7 BSBADM502 Manage meetings 3rd April 2019 17th April 2019 1st May 2019 15th May 2019 8 BSBFIM501 Manage budgets and financial plans 9 BSBHRM405 Support the recruitment, selection and induction of staff 29th May 2019 10 BSBWHS501 Ensure a safe workplace 12th June 2019 11 BSBMGT516 Facilitate continuous improvement 26th June 2019 10th July 2019 12 BSBIPR501 Manage intellectual property to protect and grow business 3
Enrolment Process: To enrol into any of these courses (face to face or distance education) you will need to complete the online enrolment by going to www.acop.edu.au Full Diploma Course Fees: Face to Face Online RPL $3,900 $3,000 $2400 and clicking on the Enrol Now button. Per Unit $325 per Unit $250 per Unit $200 per Unit Face to Face Courses Enrolment and payment must be received seven (7) days prior to course commencement Online Courses 1. On receipt of enrolment and payment, yourlogin and passwordwill be sent to you. 2. Read the materials and complete the assessment(s). 3. Your assessment(s) will be marked. Once all successfully completed, your Academic Testamur will be dispatched within 7-10 business days. *All course fees are GST exempt. Cost: The total costs cover (as applicable): All days of training and phone/email support The provision of all learning materials Conducting assessments for each participant Morning and afternoon tea Marking of competency assessments Issuing of Academic Testamur and Certificate Expectations: In order to meet the requirements of the course(s), you will need to complete all of the following: Attend all sessions of the course (face-to-face courses). Complete all competency assessments. Complete all take-home assessment tasks and return within thirty (30) days after course completion or by the due date specified in your enrolment letter (30 60 days depending on course) If these assessments are not returned by the due date, you will be marked as Not Yet Competent and may be required to attend the course again or be assessed for Recognition of Prior Learning. Both of these will incur additional fees. If you require an extension to your due date, please contact the College to discuss your extension needs. Refund Policy please note: Face to Face Courses There are no refunds for cancellations less than 24 hours prior to commencement of the training. For cancellations less than fourteen (14) days prior to the training course, the College will transfer your enrolment to another date but no refund will apply. If you cancel the transferred course, no refund will apply. For cancellations more than fourteen (14) days prior to the training course, an administration fee of 20% of the course fee will apply. For course transfers less than 24 hours prior to the commencement of the training, an administration fee of 50% of the course fee will apply. ACOP reserves the right to cancel courses due to unforseen circumstances and/or if minimum course numbers are not reached. Students will be offered a full refund for any course fees paid for the cancelled course or have their course fee credited towards another ACOP course. Online Courses A full refund will apply for cancellations made prior to login and passwords being issued No refunds apply after login and passwords being issued 4
Payment Payment can be made by cheque, money order, credit card or direct deposit. We accept MasterCard, Visa and American Express payments. AMEX payments incur a 3% surcharge. Face to Face Courses Payments must be received at least one week prior to each of the target dates as follows: Payment 1 $1,500 Payment 2 $1,500 Payment 3 $900 One week prior to the commencement of attendance at the first unit. Tax Invoices/Receipts will be emailed to the address specified on your enrolment form. Online Payments must be received prior to the issue of any login and password. Tax Invoices/Receipts will be emailed to the address specified. The breakdown of the payments is as follows: Payment 1 $1,000 Payment 2 $1,000 Payment 3 $1,000 Special Needs: One week prior to the commencement of the fifth unit of training One week prior to the commencement of the ninth unit of training Prior to the issue of the learner materials for modules 1-4 Prior to the issue of the learner materials for modules 5 to 8 Prior to the issue of the learner materials for modules 9 to 12 If you have any special needs in relation to language, literacy or numeracy support, physical access, food and beverage or any other issue, please note this on your enrolment form and we will make every effort to meet your needs. Relevance to the Property Industry For those working in the property industry in New South Wales, there are reforms proposed for implementation in 2018, which will require those people wanting to be a Licensee-In-Charge (that is run your own agency or for many who work as commission-only agents), to hold a qualification in the business management sector. The Diploma of Leadership and Management will meet this requirement. So not only would this qualification provide you with essential skills and knowledge for business management and staff management, it will give you the regulatory requirement for the proposed licensing reforms. Importance of Leadership and Management Skills In today s work environment, whether you work in an office, a trade or retail, the need for superior communication skills is essential. With much business being conducted online, it is crucial that all employees have a good understanding of their role and are supported by their managers and supervisors. This means that supervisors must have leadership skills that will enhance the productivity of the team and support people in their day-to-day work functions. Leadership is an important function of management which helps to maximise efficiency and to achieve the goals of any organisation. Following are some of the core values that are addressed in the Diploma program. 1. Initiating action 2. Motivation 3. Guidance 4. Creating confidence 5. Building morale 6. Managing the work environment 7. Co-ordinating organisational goals 5
Unique Student Identifier (USI) If you are a student studying nationally-recognised training at a Registered Training Organisation like the Australian College of Professionals (ACOP) you are required to have a Unique Student Identifier from 1st January 2015. The USI will give you ongoing access to your records and results, so they are always available if you choose to enrol in further training or need to show a future employer. A USI: is made up of 10 numbers and letters, and gives you access to an account that contains your training records and results from 1st January 2015 onwards, and will help you provide evidence of your studies when you apply for a job or further study. Results from 2015 will be available in your USI account in 2016. For further information please see the following fact Sheet: http://www.usi.gov.au/training-organisations/ Documents/FactSheet-Student-Information-for-the- USI.pdf For further information please view the following student video: https://www.youtube.com/watch?v=hryaaf- B7Ho&list=UU4PhcooSNGfRWzrI-gVfxHw&index=2 Office: Level 2, St Andrews House, 464 Kent Street, Sydney NSW 2000 Postal: PO Box Q289, QVB Sydney, NSW, 1230 Phone: 1300 88 48 10 or (02) 9264 5505 Fax: (02) 9899 4797 Email: Web: enquiries@acop.edu.au acop.edu.au Australian College of Professionals Pty Ltd ABN 32 105 687 910 Registered Training Organisation Number 91513 6