TRAINING _I m going to check out this conference and take back control. IBM TIVOLI TECHNICAL USER CONFERENCE MAY 7 10, 2007 HILTON SAN FRANCISCO SAN FRANCISCO, CALIFORNIA TAKE BACK CONTROL ibm.com/training/us/conf/tivoli
Key highlights In-depth training and education sessions. Insights and expert advice on implementation specifics. Updates on the latest solutions. Hands-on IBM Tivoli training through open labs. Demos in action at the Product EXPO. Certification testing for IBM software at free and reduced rates. Networking opportunities with experts and peers. Presentations and discussions by key exhibitors. Birds-of-a-feather sessions with industry peers. Selected sessions for IBM Business Partners, including a special summit. Road map, strategic direction and announcements. Executive sessions highlighting acquisitions that add value to the Tivoli portfolio. ACHIEVING SERVICE EXCELLENCE THROUGH IBM SERVICE MANAGEMENT The 2007 Tivoli Technical User Conference is all Select from 224 in-depth, technical, informationpacked sessions. Formalize your credentials about IBM Service Management a scalable, modular approach that delivers quality services through certification testing, participate in handson training, and view the latest technologies and more efficiently and effectively to your business and customers. In 2007, Tivoli Software is offerings from IBM and IBM Business Partners at offering its deepest and broadest product and the EXPO. Don t miss this opportunity to build service portfolio, enhanced with recent your service-management expertise and acquisitions, such as Micromuse, MRO, Consul, professional network. Vallent and Rembo. IBM Tivoli innovation For Business Partners, the event is a great place demonstrates leadership and excellence in to meet with clients and build your skills. Special delivering a comprehensive service-management conference rates are available. approach, which encompasses products, tools, best practices, know-how and service offerings to assist our clients in delivering service excellence through service management. Complementing this, Tivoli is also backed by world-class IBM services, IBM support and IBM Business Partners. Please reference your Priority Code when you enroll: 6N4D301W To register or for more information, visit ibm.com/training/us/conf/tivoli or call 1 800 IBM-TEACH.
Tracks at the Tivoli Technical User Conference 2007 IBM Service Management An effective service-management strategy addresses cost, revenue, quality and compliance requirements. This track focuses on how you can leverage operations-management products, processes and best practices to more effectively deliver on new business goals. It will provide insight into the benefits of implementing a configuration management database (CMDB) and the best practices for aligning operations with business goals. Some products in this track include the IBM Tivoli Change and Configuration Management Database (CCMDB), the IBM Tivoli process managers, IBM Tivoli Service Desk and IBM Tivoli Unified Process. Business Application Management Manage composite applications and optimize application performance and service levels. This track focuses on solutions to help you prioritize IT operations relative to IT investments and addresses applicationperformance issues to help production, testing and development teams communicate more effectively. Some products in this track include IBM Tivoli Composite Application Manager, IBM Tivoli Business Service Manager and IBM Tivoli Service Level Advisor. Storage Management Simplifying and automating management of storage initiatives is key to improving application availability and related staff productivity. This track discusses solutions to help improve performance and contain overall storage costs. Some products covered include IBM Tivoli Storage Manager, IBM Tivoli Continuous Data Protection for Files and IBM TotalStorage Productivity Center. IT Optimization Adapt quickly to new challenges and plan for new service delivery. This track focuses on solutions that automate the monitoring and provisioning of software, and how to address performance issues before they impact service availability. Some products in this track include IBM Tivoli Enterprise Console, IBM Netcool /OMNIbus, Netcool/Precision and Netcool/Proviso. Elective sessions
Asset and Financial Management IBM s asset and financial management solutions can help you leverage your well-defined processes to prove and maintain compliance, enforce company policies and improve cost savings. Some products in this track include IBM Tivoli License Compliance Manager, IBM Tivoli Contract Compliance Manager, IBM Tivoli Usage and Accounting Manager and IBM Maximo Asset Management. Service Management for Service Providers As service providers deliver next-generation network services, new service assurance and quality of service (QoS) capabilities are required. This track will cover the rapidly changing requirements of the telecommunications industry and emerging needs around new IP-based service offerings, as well as fixedmobile and wireless convergence. The track focuses on IBM Netcool software and our expanding performance-management product line. Security and Compliance Management Security management addresses the handling of threats from users as well as technology, including compliance with government or industry regulations and standards. This track focuses on identity, access and security operations-management solutions and their role in supporting compliance regulations, such as the Sarbanes-Oxley (SOX) Act Section 404, Health Insurance Portability and Accountability Act (HIPPA) and BASELII. It will also offer insight into how the rest of the Tivoli portfolio can help you address your compliance control objectives. Some products within this track include IBM Tivoli Security Operations Manager, IBM Federated Identity Manager, IBM Tivoli Identity Manager and our expanding security and compliance management products. IBM System z Management Manage your environment end-to-end for quicker problem resolution, and gain control over your sophisticated, multicomponent, multiplatform systems. IBM delivers the tools to help you succeed. Some products within this track include IBM Tivoli OMEGAMON XE, IBM Tivoli System Automation, IBM Tivoli Workload Scheduler and our expanding security management products. ibm.com/training/us/conf/tivoli
Featured speakers Hear Tivoli executives share their views and offer insights on how Tivoli service management solutions provide a better way to manage your environment. Tivoli solutions address many of the business issues facing organizations today. Bob Madey, Vice President of Strategy and Market Management, IBM Tivoli Software Bob is responsible for strategic planning, managing Tivoli and IBM growth initiatives and market management. Featured speakers Al Zollar, General Manager, IBM Tivoli Software Al is responsible for the strategic direction and ongoing operations for the Tivoli software brand. Previously, he was general manager, IBM System i platform. Laura Sanders, Vice President of Development, IBM Tivoli Software Laura is responsible for the team that develops the Tivoli product line. Previously, she was vice president of IBM System Storage Products and Solutions. Bill Sawyer, Vice President of Tivoli Maximo Support, Services and Hosting Operations, IBM Tivoli Software Bill is responsible for the worldwide customer care program, where he oversees the company s 24x7 customer service centers, the Tivoli Maximo services organization, customer response center and hosting center support services. Bill Kribbs, Vice President of Worldwide Customer Support and Services, IBM Tivoli Software Bill is responsible for planning and implementing global support strategies, services programs and strategies, and technical product education. Please reference your Priority Code when you enroll: 6N4D301W To register or for more information, visit ibm.com/training/us/conf/tivoli or call 1 800 IBM-TEACH.
ENJOY THE CULTURAL ATTRACTIONS, WORLD-CLASS CUISINE AND SCENIC BEAUTY OF SAN FRANCISCO, HOME TO THE GOLDEN GATE BRIDGE, CABLE CARS, FISHERMAN S WHARF, CHINATOWN AND UNION SQUARE. Exhibit and sponsorship opportunities Showcase your solutions to over 1000 attendees. Choose from a variety of marketing promotions and presentation slots. Sponsorship packages combine booths, presentations and promotional offerings at a substantial discount. The EXPO includes evening receptions, and luncheon and dessert hours. Multiple techniques build traffic, and EXPO hours are dedicated so attendees are focused on you. Call Tony Donald at 847-608-6874 or visit ibm.com/training/conf/expo. A unique opportunity for Business Partners A full-day Business Partner Summit will be held exclusively for IBM Business Partners in conjunction with the conference. Get an update on the Tivoli strategy and how its winning portfolio meets the needs of the evolving marketplace. Attend breakout sessions focused on the Tivoli expanded offering set and the keynote session led by Al Zollar. Attendance is complimentary and includes a hotel stay for Sunday night. Contact Celeste Soto at 512-286-2116. Registration: US$1395 Your registration fee includes admittance to all Tivoli Technical User Group Conference keynote and elective sessions, Product EXPO, handout materials, breakfast Tuesday through Thursday, lunch Monday through Thursday and refreshment breaks. Also included are Monday and Tuesday receptions and a special event Wednesday evening. Individual travel expenses, lodging, incidental expenses and additional meals are not included in the registration fee and are the responsibility of the attendee. The registration fee can be paid for by credit card or check. Every registration, including those paid for by check, must be guaranteed with a valid credit card. All credit card information will be validated, and charges for the conference will be billed 30 days in advance of the conference start date. You can cancel your registration online at any time by visiting the cancel/no show policy section of the conference Web site.
Early registration will take place between 3 p.m. and 7 p.m., Sunday, May 6, 2007. The conference opens Monday with registration at 8:30 a.m., optional labs, certification sessions, lunch at 11:30 a.m. and the opening keynote session at 1 p.m. The conference closes at 5 p.m., Thursday, May 10. Business Partner Summit attendees begin the conference Monday, May 7, with breakfast at 7:00 a.m. The Business Partner Summit concludes on Monday evening after the EXPO. Hotel A special room rate is available at the Hilton San Francisco, where conference activities will be held, only through IBM at the time you enroll. The US$239 rate is for single or double occupancy, plus applicable state and local taxes. Your reservation is made for you when you enroll if you indicate accommodations are required. Your reservation will be guaranteed for late arrival with your credit card number. If you enroll after all rooms are booked, IBM will provide information to make accommodations at a nearby hotel. Check-in time is 2:00 p.m. and checkout time is 12:00 p.m. Attendees are responsible for travel arrangements and expenses. Suggested dress for all conference functions is business casual. Copyright IBM Corporation 2007. All Rights Reserved. IBM, the IBM logo, Netcool, Netcool/OMNIbus, OMEGAMON, System i, System Storage, System z, Tivoli, Tivoli Enterprise Console, the Tivoli logo and TotalStorage are trademarks of International Business Machines Corporation in the United States, other countries or both. Other company, product or service names may be trademarks or service marks of others. DIDA1096 _These breakout sessions couldn t be more timely. Especially since management s been breaking out in a cold sweat over every IT issue. Attend the IBM Tivoli Technical User Conference, May 7 10 in San Francisco, California Conference registration and details
411 East Wisconsin Avenue, 14th Floor Milwaukee, WI 53202-4411 Attend the Tivoli Technical User Conference May 7 10, 2007 at Hilton San Francisco in San Francisco, California TAKE BACK CONTROL