POSITION DESCRIPTION TITLE: Assistant Director, Veterans Resource Center CATEGORY: Professional FLSA STATUS: Exempt GRADE: D JOB SUMMARY: Assist the Student Leadership Campus Life Director in the development of a one-stop shop for veteran and military affiliated students and the implementation and management of day-to-day operations within the Veterans Resource Center. ESSENTIAL FUNCTIONS: 1. Recommend, implement, administer, and evaluate programs and services for Veterans and military affiliated students; prepare for federal and state audits; coordinate and collaborate with other programs within and outside the District to enhance the college experience for Veterans and military affiliated students (MAS). 2. Manage, coordinate and assess the day-to-day operations of the Veterans Resource Center; plan, develop, facilitate, and collaborate with campus departments on a wide range of student development services, college persistence and retention initiatives, i.e. early alert, financial aid and scholarship applications; assist in the establishment of a Veterans only new student orientation, student success workshop, and referral to on or off campus resources. 3. Manage and oversee the case management process for incoming Veteran students from initial application processing, to course enrollment, graduation, employment, and foster and support transition activities. 4. Establish, collaborate, and maintain on-going communication with local communities and organizations including the Education Services Officer of the local military installation, military/veteran education and various veteran s organizations related to local, state, and federal agencies, community support services, and Veteran Affairs (VA); serve as liaison with state, regional, and national organizations; serve on local and national committees and task forces. 5. Conduct data collection to assess the progress of the College s veteran students; assess, monitor, and track the needs of current student veteran population; recommend new initiatives according to identified needs; contribute to short and long term department goals; provide input regarding department s budget; implement maintenance of required records and statistical data; prepare and submit reports, compile and evaluate data. YEARLY PERCENT OF TIME 30% 25% 15% 10% 10% Effective: 12/07/16 Page 1 of 5
6. Recommend, develop, implement, and direct internal control procedures, operational standards, and policies and procedures that ensure regulatory compliance; ensure implementation of approved programs and modify as appropriate; provide personnel management to staff including recommendation for employment, supervision, orientation, performance evaluation and guidance and support concerning professional development; mentor and train staff on policies and procedures. 5% 7. Perform other duties as assigned. 5% REPORTING RELATIONSHIP: Director Student Leadership Campus Life SUPERVISORY RESPONSIBILITIES: Direct supervision of assigned staff. ESSENTIAL QUALIFICATIONS: EDUCATION: Bachelor s Degree EPERIENCE: Four (4) years of related experience. SPECIAL SKILLS AND ABILITIES: 1. Skills/Abilities: Effective customer service skills; Knowledge of military benefits, terminology and programs to include services to persons with disabilities; Ability to research, understand, analyze and interpret complex federal and state regulations; Ability to work effectively in a team environment and collaborate with community partners; Ability to understand, analyze and interpret policies and procedures; Ability to manage multiple projects simultaneously; Experience leading and managing personnel; Ability to work independently with minimum supervision; Effective written and oral communication skills; Ability to establish and maintain effective working relationships with staff and the public; Ability to communicate and interact with individuals at all levels of the institution; Ability to conduct presentations and workshops; Ability to work in a diverse environment and be sensitive to issues of diversity and inclusion. 2. Equipment Used: Personal Computer and other equipment associated with an office environment such as copy machine and fax machine. 3. Software Used: A variety of spreadsheet, word-processing, database, e-mail, and presentation software, Microsoft suite Assessment software. Effective: 12/07/16 Page 2 of 5
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to handle or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. INTERPERSONAL SKILLS: Alternative or combined skills in understanding, counseling, and/or influencing people are important in achieving job objectives, causing action, understanding others, or changing behavior; and, skills of persuasiveness or assertiveness, as well as sensitivity to the point of view of others. WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise in the work environment is usually moderate. Effective: 12/07/16 Page 3 of 5
POSITION TITLE: Assistant Director, Veterans Resource Center PHYSICAL REQUIREMENTS & WORKING CONDITIONS: The physical demands and work environment factors described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. PHYSICAL ACTIVITIES: Stand Walk Sit Use hands to finger, handle or feel Reach with hands and arms Climb or balance Stoop, kneel, crouch, or crawl Talk Hear Taste Smell WEIGHT and FORCE DEMANDS: Up to 10 pounds Up to 25 pounds Up to 50 pounds Up to 100 pounds More than 100 pounds WORK ENVIRONMENT: Wet or humid conditions(non-weather) Work near moving mechanical parts Work in high, precarious places Fumes or airborne particles Toxic or caustic chemicals Outdoor weather conditions Extreme cold(non-weather) Extreme hot (non-weather) Risk of electrical shock Work with explosives Risk of radiation Vibration VISION DEMANDS: No special vision requirements Close vision (clear vision at 20 inches or less) Distance vision (Clear vision at 20 feet or more) Color vision (ability to identify and distinguish colors) Peripheral vision Depth perception Ability to adjust focus Required Effective: 12/07/16 Page 4 of 5
NOISE LEVEL: Very quiet Quiet Moderate Loud Very Loud Exposure Level The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employee may be directed to perform job-related tasks other than those specifically present in this description. I certify that I have received a copy of this job description. I have read and understand the duties and responsibilities of this position. Employee Signature Date Effective: 12/07/16 Page 5 of 5