RESUME 101 Step 3: Components Breakdown Professional Highlights Rose Mantle 123 City Drive Oakland, ME 12345 (555) 555-5555 rmantle@example.com linkedin.com/in/rmantle PROFESSIONAL HIGHLIGHTS Bachelor s Degree in Sociology, May 2016 Four years of experience recruiting and training in a fast paced work environment Extensive knowledge of Microsoft Office Suite, Photoshop, Adobe X Pro. Strong background in research and analysis developed through work and course experiences Highly organized and ability to balance multiple tasks simultaneously Self-motivated and organized professional with a strong attention to detail. Contact Information EDUCATION University of Southern Maine Portland, ME May 2016 Bachelor of Arts: Sociology Minor: History Major GPA: 3.9 Overall GPA: 3.8 Honors and Awards: Dean s List 2011-2015 Related Coursework: Qualitative & Quantitative Research Methods; Poverty: Policy, and Perspectives; Social Movements Education Experience PROFESSIONAL EXPERIENCE Non-Profit Location January 2016 - Present Intern Improved volunteer recruitment strategies and systems by 15% Recruited and trained 20 volunteers to assist in the day to day operations Identified and implemented enrichment activities to incentivize attendance Planned and held kick off and mid-summer celebration events for participating youth Retail Store Location August 2012- Present Sales Associate Developed and managed customer relations to maximize service satisfaction Operated cash register, averaging 82 daily transactions Knowledge of store merchandise, and responsible for selling in store credit cards Prompt, efficient service with a high level of accuracy, received top ratings during past 4 years ADDITIONAL SKILLS AND AFFILIATIONS Comprehensive written and verbal communication skills Highly organized and ability to balance multiple tasks simultaneously Ability to establish working relationships with clients; provide support and guidance Responsible for answering multi-phone line, designed and maintained an electronic filing system Outstanding Senior Award Member of Phi Kappa Phi Honor Society Languages: Fluent in French and English Skills
MAJOR COMPONENTS OF A RESUME Contact Information Professional Highlights Education Professional Experience Skills & Other Possible Sections
CONTACT INFORMATION SECTION: At the top of your resume should be Your name Current address Include apartment number and zip code Phone number with area code E-mail address Personalized LinkedIn URL When was the last time you listened to your phone greeting? Use a professional email address, your maine.edu will work just fine!
EXAMPLES: Rose Mantle 123 City Drive (555) 555-5555 Oakland, ME 12345 rmantle@example.com linkedin.com/in/rmantle Rose Mantle 123 City Drive Oakland, ME 12345 (555) 555-5555 rmantle@example.com linkedin.com/in/rmantle
PROFESSIONAL HIGHLIGHTS SECTION: This section is highlights how you are qualified for the job use the job description to assist you. Usually 5-7 bullets (no more than 10). Highlight your key achievements, skills, traits and experiences that are relevant to the position for which you are applying. This assists the employer, at first glance, in knowing how you are qualified for the job.
EXAMPLE: JOB DESCRIPTION STATES- The benchmarks for a successful Talent Acquisition Research Analyst include: Bachelors Degree preferred Experience with recruitment, staffing or marketing/social media Demonstrated knowledge and proven track record of conducting internet research turning research into viable candidate leads Excellent written and verbal communications Minimum Knowledge, Skills, and Abilities Required Bachelor s Degree preferred, with two to four years experience in a fast paced sourcing, staffing or recruitment role Strong computer skills and ability to learn new systems quickly Demonstrated knowledge in sourcing techniques and conducting internet research Strategic and creative thinker, who can multitask without sacrificing quality PROFESSIONAL HIGHLIGHTS Bachelor s Degree in Sociology, May 2016 Four years of experience recruiting and training in a fast paced work environment Extensive knowledge of Microsoft Office Suite, Photoshop, Adobe X Pro. Strong background in research and analysis developed through work and course experiences Highly organized and ability to balance multiple tasks simultaneously Self-motivated and organized professional with a strong attention to detail.
EDUCATION SECTION: You are a young professional, there is no need to add your high school to your resume anymore. Name and location of school(s) Degree and date of graduation Major/Minor Optional Items GPA (if 3.0 or above) Relevant courses that may add to the qualifications of the job Specializations and special projects
EXAMPLE: EDUCATION University of Southern Maine Portland ME May 2016 Bachelor of Arts: Sociology Minor: History Major GPA: 3.9 Overall GPA: 3.8 Honors and Awards: Dean s List 2011-2015 Related Coursework: Qualitative & Quantitative Research Methods Poverty: Policy, and Perspectives Social Movements
PROFESSIONAL EXPERIENCE SECTION: This section describes your skills, abilities and accomplishments to the employer. Work, volunteer and internship experience is considered Professional Experience. All accomplishment statements should begin with an Action Verb! You will need to decide which format to choose; Chronological, Functional or Hybrid.
CHRONOLOGICAL: List employment in reverse order, with the most recent job at the top. Give employer, position held, and dates of employment. Describe each position according to what you have accomplished: list tasks performed, emphasizing those requiring the highest level of skill, responsibility and judgment. Begin each phrase with an action verb, i.e. managed, organized, updated, etc. Quantify and qualify your accomplishments, i.e. "surpassed sales quota by 15%," "trained and supervised 5 employees," "maintained average caseload of 85 clients." Use descriptive statements that highlight your skills and abilities learned on the job. **Make sure your bullet points reflect transferable skills relevant to the job description.**
EXAMPLE: PROFESSIONAL EXPERIENCE Non-Profit Location December 2015 April 2016 Intern Improved volunteer recruitment strategies and systems by 15%. Recruited and trained 20 volunteers to assist in the day to day operations. Identified and implemented enrichment activities to incentivize attendance. Planned and held kick off and mid-summer celebration events for participating youth. Retail Store Location August 2012- December 2015 Sales Associate Developed and managed customer relations to maximize service satisfaction. Operated cash register, averaging 82 daily transactions. Ensured prompt, efficient service with a high level of accuracy, received top ratings during all 3 years in the store. Managed in store credit card sales.
FUNCTIONAL: Group your work accomplishments, responsibilities, and duties according to functional skill areas/ themes such as "Teaching and Training," "Managerial Skills," "Sales." Choose your skill headings according to your job objective and briefly describe, using action statements, the work you did in each of the broad categories you identify. For example, if you did financial analysis and planning in previous positions, describe these responsibilities under the heading "Financial Planning" and treat your experience in this area as one complete unit. Work experience can be briefly listed in reverse chronological order (present to past) after your work accomplishments.
EXAMPLE: PROFESSIONAL EXPERIENCE Leadership Recruited and trained 20 volunteers to assist in day to day operations Identified and implemented enrichment activities to incentivize attendance Planned and held kick off and mid-summer celebration events for participating youth Improved volunteer recruitment strategies and systems by 15% Sales Operated cash register, averaging 82 daily transactions Managed in store credit card sales. Communication Ensured prompt, efficient service with a high level of accuracy, received top ratings during all 3 years in the store Developed and managed customer relations to maximize service satisfaction Experience Non-profit Intern December 2015 April 2016 Retail Store Sales Associate August 2012- December 2015
HYBRID: A combination of the Chronological and Functional Styles PROFESSIONAL EXPERIENCE Leadership Recruited and trained 20 volunteers to assist in day to day operations Identified and implemented enrichment activities to incentivize attendance Planned and held kick off and mid-summer celebration events for participating youth Improved volunteer recruitment strategies and systems by 15% Communication Ensured prompt, efficient service with a high level of accuracy, received top ratings during all 3 years in the store Developed and managed customer relations to maximize service satisfaction Retail Store Location August 2012- December 2015 Sales Associate Operated cash register, averaging 82 daily transactions Managed in store credit card sales.
SKILLS & OTHER POSSIBLE SECTIONS: Any of the following can become a separate category if your background warrants: Additional Skills & Abilities Licenses and certificates Honors, awards, and fellowships Professional organization memberships and offices held Extracurricular activities/leadership Advanced computer application programs Financial, communication, computer, writing, and foreign language skills Try to limit this to 1-2 sections
EXAMPLE: ADDITIONAL SKILLS AND AFFILIATIONS Comprehensive written and verbal communication skills Highly organized and ability to balance multiple tasks simultaneously Ability to establish working relationships with clients; provide support and guidance. Responsible for answering multi-phone line, designed and maintained an electronic filing system. Outstanding Senior Award Member of Phi Kappa Phi Honor Society Languages: Fluent in French and English
SAMPLE: CHRONOLOGICAL RESUME Format for consistency & readability Focus on what you did in the job, NOT what your job was there is a difference Use key words from the job description in your resume Fonts to avoid: Times New Roman & Arial Rose Mantle 123 City Drive Oakland, ME 12345 (555) 555-5555 rmantle@example.com linkedin.com/in/rmantle PROFESSIONAL HIGHLIGHTS Bachelor s Degree in Sociology, May 2016 Three years of experience recruiting and training in a fast paced work environment Extensive knowledge of Microsoft Office Suite, Photoshop, Adobe X Pro. Strong background in research and analysis developed through work and course experiences Highly organized and ability to balance multiple tasks simultaneously Self-motivated and organized professional with a strong attention to detail. EDUCATION University of Southern Maine Portland, ME May 2016 Bachelor of Arts: Sociology Minor: History Major GPA: 3.9 Overall GPA: 3.8 Honors and Awards: Dean s List 2011-2015 Related Coursework: Qualitative & Quantitative Research Methods; Poverty: Policy, and Perspectives; Social Movements PROFESSIONAL EXPERIENCE Non-Profit Location December 2015 April 2016 Intern Improved volunteer recruitment strategies and systems by 15% Recruited and trained 20 volunteers to assist in the day to day operations Identified and implemented enrichment activities to incentivize attendance Planned and held kick off and mid-summer celebration events for participating youth Retail Store Location August 2012- December 2015 Sales Associate Developed and managed customer relations to maximize service satisfaction Operated cash register, averaging 82 daily transactions Knowledge of store merchandise, and responsible for selling in store credit cards Ensured prompt, efficient service with a high level of accuracy, received top ratings during past 3 years ADDITIONAL SKILLS AND AFFILIATIONS Comprehensive written and verbal communication skills Highly organized and ability to balance multiple tasks simultaneously Ability to establish working relationships with clients; provide support and guidance Responsible for answering multi-phone line, designed and maintained an electronic filing system Outstanding Senior Award Member of Phi Kappa Phi Honor Society Languages: Fluent in French and English
SAMPLE: FUNCTIONAL RESUME Format for consistency & readability Focus on what you did in the job, NOT what your job was there is a difference Use key words from the job description in your resume Fonts to avoid: Times New Roman & Arial Rose Mantle 123 City Drive Oakland, ME 12345 (555) 555-5555 rmantle@example.com linkedin.com/in/rmantle PROFESSIONAL HIGHLIGHTS Bachelor s Degree in Sociology, May 2016 Three years of experience recruiting and training in a fast paced work environment Extensive knowledge of Microsoft Office Suite, Photoshop, Adobe X Pro Strong background in research and analysis developed through work and course experiences Highly organized and ability to balance multiple tasks simultaneously Self-motivated and organized professional with a strong attention to detail EDUCATION University of Southern Maine Portland, ME May 2016 Bachelor of Arts: Sociology Minor: History Major GPA: 3.9 Overall GPA: 3.8 Honors and Awards: Dean s List 2011-2015 Related Coursework: Qualitative & Quantitative Research Methods; Poverty: Policy, and Perspectives; Social Movements PROFESSIONAL EXPERIENCE Leadership Recruited and trained 20 volunteers to assist in day to day operations Identified and implemented enrichment activities to incentivize attendance Planned and held kick off and mid-summer celebration events for participating youth Improved volunteer recruitment strategies and systems by 15% Sales Operated cash register, averaging 82 daily transactions Knowledge of store merchandise, and responsible for selling in store credit cards Communication Ensured prompt, efficient service with a high level of accuracy, received top ratings during all 3 years in the store Developed and managed customer relations to maximize service satisfaction Experience Non-profit Intern December 2015 April 2016 Retail Store Sales Associate August 2012- December 2015 ADDITIONAL SKILLS AND AFFILIATIONS Comprehensive written and verbal communication skills Highly organized and ability to balance multiple tasks simultaneously Ability to establish working relationships with clients; provide support and guidance Responsible for answering multi-phone line, designed and maintained an electronic filing system Outstanding Senior Award Member of Phi Kappa Phi Honor Society Languages: Fluent in French and English
SAMPLE: HYBRID RESUME Format for consistency & readability Focus on what you did in the job, NOT what your job was there is a difference Use key words from the job description in your resume Fonts to avoid: Times New Roman & Arial Rose Mantle 123 City Drive Oakland, ME 12345 (555) 555-5555 rmantle@example.com linkedin.com/in/rmantle PROFESSIONAL HIGHLIGHTS Bachelor s Degree in Sociology, May 2016 Three years of experience recruiting and training in a fast paced work environment Extensive knowledge of Microsoft Office Suite, Photoshop, Adobe X Pro Strong background in research and analysis developed through work and course experiences Highly organized and ability to balance multiple tasks simultaneously Self-motivated and organized professional with a strong attention to detail EDUCATION University of Southern Maine Portland, ME May 2016 Bachelor of Arts: Sociology Minor: History Major GPA: 3.9 Overall GPA: 3.8 Honors and Awards: Dean s List 2011-2015 Related Coursework: Qualitative & Quantitative Research Methods; Poverty: Policy, and Perspectives; Social Movements PROFESSIONAL EXPERIENCE Leadership Recruited and trained 20 volunteers to assist in day to day operations Identified and implemented enrichment activities to incentivize attendance Planned and held kick off and mid-summer celebration events for participating youth Improved volunteer recruitment strategies and systems by 15% Communication Ensured prompt, efficient service with a high level of accuracy, received top ratings during past 3 years Developed and managed customer relations to maximize service satisfaction Retail Store Location August 2012- December 2015 Sales Associate Operated cash register, averaging 82 daily transactions Knowledge of store merchandise, and responsible for selling in store credit cards ADDITIONAL SKILLS AND AFFILIATIONS Comprehensive written and verbal communication skills Highly organized and ability to balance multiple tasks simultaneously Ability to establish working relationships with clients; provide support and guidance Responsible for answering multi-phone line, designed and maintained an electronic filing system Outstanding Senior Award Member of Phi Kappa Phi Honor Society
NEED MORE HELP? Visit Community Engagement & Career Development Office 100 Payson Smith Hall Portland Campus (207) 228.8091 usmcareers@maine.edu Visit us online: usm.maine.edu/cecd