THE FIVE PILLARS OF A COMPLETE MONITORING SOLUTION Telemetry Unmatched telemetry options Relying on one method of telemetry can limit what, and especially where, tanks and assets can be monitored. offers multiple telemetry options to our customers. We understand that location, elevation, terrain, network coverage, and budget are important considerations in determining your company s monitoring needs. Gauge, Measure, Sense TANK LEVELS Propane Fuel Oil Diesel Gasoline Diesel Exhaust Fluid (DEF) Water Anhydrous Ammonia Lube Oils Multiple Telemetry Options Gauge, Measure, and Sense just about any tank or inventory type. has a number of hardware options to accommodate the right monitoring solution for your business. TEMPERATURES Swimming Pools Jacuzzis Refrigerators Deep Freezes Walk-in Coolers Fish Tanks Homes / Rooms Wine Cellars Reporting Options Business Intelligence ON / OFF Generators Furnace Burner Lock-outs Power Outages OPEN / CLOSED Propane Cylinder Cages Gates / Doors Walk-in Coolers Support & Industry Expertise Cellular s cellular devices use the LTE (Long-term Evolution) network, which is the latest cellular network to be deployed. Our devices function on several different carriers including AT&T, Verizon, T-Mobile, and Rogers (Canada). Depending on your location and coverage, we can help you choose the carrier that is right for you. Satellite Satellite based monitoring is an option for those tanks in remote areas where cellular coverage and telephone lines are unavailable. A favorite feature with satellite monitoring is GPS tracking. This feature is very helpful when monitoring mobile assets such as anhydrous ammonia tanks, delivery vehicles, and large transports that often change location. Landline Communication through telephone landlines is where the Monitoring System originated in the 1980s. Although most telephone communication has gone cellular, this technology is still applicable with some of our customers. LPWAN Low-Power Wide-Area Networks (LPWAN) are a new type of wireless communication designed to allow for long-range communications. s LTM (LPWAN Tank Monitor) uses the LPWAN network to communicate. These devices consume very little battery power, yet they are able to transmit data up to 25 miles away. LPWAN/LoRa devices cost much less than other monitoring devices. This means that more devices can be affordably deployed to monitor more tanks. With more tanks monitored, suppliers are able to see more information about their overall customer usage and delivery efficiency. The low-cost LTM (LPWAN Tank Monitor) is also the best solution for managing will-call customers. This monitor enables suppliers to proactively manage these customers versus being reactive. Web All monitoring data comes to Customer Portal via the internet where it is securely dispersed to the appropriate customer portal. 1 2
Reporting Multiple options for managing your data Customer Portal s customer portal is the avenue to the information reported by your monitors. Our easy-to-use, web-based software enables monitor reports to be viewed and sorted in several ways, allowing browsing of the data as an overview, or down to the detailed individual monitor information. Data can be customized, so that prioritizing preferred information is simple for any user. Create virtually any report you want and produce actionable intelligence. s reporting options give you the information you need to take the guesswork out of the equation. Features: Standard default reports already built-in Sort, filter and create new reports Create custom fields for deeper data dives Export XLS and CSV files for complex data reports Advanced search options Business Intelligence Actionable data for improving efficiency Deployment Analysis Which tanks to monitor for best ROI The Deployment Strategies tool is designed not only to be a broad view road map and budgetary tool to help the fuel supplier decide on a strategy for investing in tank monitoring, but also a site by site guide for determining which locations need monitors the most and have the fastest return of investment. It allows you to use actual delivery history to determine which locations would be prime candidates for monitoring to improve delivery efficiency and increase profit per gallon delivered. This tool has been developed over many years of experience with input from dozens of fuel suppliers has been used to evaluate well over a million tanks. NUMBER OF LOCATIONS: AVERAGE MONTHS OF HISTORY PER LOCATION: AVERAGE FILL PERCENTAGE: 3,420 21 36.2% SAVED STOPS NUMBER OF STOPS SAVED WITH MONITORING AND THE RESULTING SAVINGS Filter customers by inventory, will-call or routed, and much more TOP TEN ACCOUNTS ANNUAL SAVED STOPS: 319 FIRST YEAR HARDWARE INVESTMENT = $ 2,550 NET SAVINGS * YR 1: $ 21,015 ANNUAL DELIVERY SAVINGS: $ 23,925 YR 2: $ 44,580 YR 3: $ 68,145 YR 4: $ 91,710 YR 5: $ 115,275 TOP 100 ACCOUNTS ANNUAL SAVED STOPS: 1107 ANNUAL DELIVERY SAVINGS: $ 83,025 Create automatic email reports, priority deliveries, alerts, and more to necessary people in your business. Create automatic text alerts to notify your team of any number events. Mobile App The mobile app is designed for the personnel in the field that interact with tank monitoring hardware and the customer portal. This easy-to-use app makes onsite hardware set-up easier and more accurate. FIRST YEAR HARDWARE INVESTMENT = $ 25,500 NET SAVINGS * YR 1: $ 53,925 Fill Evaluation Tool Are you using monitoring effectively? The Fill Evaluation tool is intended for you to measure your delivery efficiency on monitored tanks. Are you using the monitors effectively and only delivering fuel when the tank is at its optimum dispatch level, thus maximizing profit per gallon? Are the tools used to generate dispatch tickets working to their maximum YR 2: $ 133,350 YR 3: $ 212,775 YR 4: $ 292,200 potential or are your drivers just stopping by? This tool can help answer those questions for you. It provides a method to measure how well your personnel is following the procedures you have put in place regarding dispatch and utilizing the investment in monitoring. YR 5: $ 371,625 This chart gives you a quick visual measurement of the overall fill efficiency of the fill events selected by the grid view. Ideally, you would want to see a pronounced spike in the values at 50-60% and 60-70% with no values in the 0-10%, 10-20%, 20-30%, 90%+ ranges. The app is also used by managers and sales/support staff 100 100 to view up-to-date tank and asset status while away from the office. The mobile app enables all aspects of fuel/propane supply businesses to be more knowledgeable, flexible, and efficient while on the move. AVERAGE FILL 0 42% AVERAGE FILL PERCENT 80 60 40 20 0 3% 0-10% 10% 17% 17% 14% 15% 11% 6% 1% 0% 10-20% 20-30% 30-40% 40-50% 50-60% 60-70% 70-80%% 80-90% 90% + PERCENTAGE OF TANK CAPACITY 3 4
Support Technical support and industry expertise Your Customer s Experience Retain and Grow Your Customer base is revolutionizing the way fuel and energy suppliers engage with their customers. Our wide range of monitoring and business services makes it harder for your customers to look elsewhere. has the tools that make it extremely easy and convenient for your customers to interact and communicate with your business. The Industry Expertise Unlimited Tech Support Our team has been Our expert support team is monitoring solutions you need, from creating a text successfully developing for fuel and propane marketers since the 1980s. Having worked in the fuel and propane industry themselves, our sales and management here to help you with anything uses two-way alert for a driver, generating a both push and pull data from report on your portal, installing hardware, or just ordering a dial, our world-class team will happily assist. teams bring decades of We strive to exceed your Along with our seasoned support, and by working with developed multiple solutions value of your monitoring customers to ensure they full potential. experience to the table. expectations of service and in-house engineers, we have you to gain the maximum inconjunction with our system and using it to its have the tools they require to accomplish their efficiency goals and impact their bottom line. Back-Office Software Integration software integration that can your existing back-office software. also offers API integration for both tank monitor setup and tank readings coming from the devices in the field. Talk to our friendly and helpful staff, not automated services or recordings We integrate with these major back-office software packages. ADDS, RCC, Blue Cow, Energy Force, Cargas, AgVantage, Destwin, and Energy Force Hardware Solutions To ensure you have the right equipment for the right application, offers an extensive list of monitoring hardware, including float gauges, a wide variety of dials and other unique products. We also have hardware that goes beyond monitoring tank levels, including 4-20 ma, temperature, and water detection devices. level of convenience you are able to offer your customers will have a significant impact on retaining and growing your customer base. Build Trust and Improve Customer Engagement Improve service quality by eliminating run-outs and building customer trust. Open up avenues of communication to your customers through web and mobile app services. Proactively communicate with will-call customers about deliveries. Provide your customers with their tank data using the MyTankApp website and mobile app. YOUR LOGO HERE MyTankApp is a mobile app and website service that lets you provide your customers with access to view their monitoring data. 41% CURRENT LEVEL as of April 3, 2018 6:59 AM Customized with your brand USAGE Daily Average Your business s logo and colors are prominently displayed so that your customers recognize your business s branding. 1.3% Days to 30%: 210 Days to 15%: 360 Days to Empty: 510 Temp: 41 F CONTACT Your customers are able to: 1960 Ridgeview Rd Blair, NE 866-493-7762 Request Delivery View current tank level View daily usage rate View fill history and last fill date Schedule emails with tank readings Set up push notifications Order fuel or request service Request Service NOTIFICATIONS TURN ON NOTIFICATIONS Free Mobile App Your customers can download the free mobile app from Google Play or the Apple App Store and use MyTankApp on their phone or tablet. 5 www.solutions.com 866.493.7762 www.solutions.com 866.493.7762 6
LPWAN TANK MONITOR LPWAN (LOW-POWER WIDE-AREA NETWORK) LoRa radio technology enables LPWANs to support low cost, bidirectional mobile communications for low-bandwidth IoT and M2M (machine-to-machine) applications. CELLULAR TANK MONITORS LTE (LONG-TERM EVOLUTION) LTE is the latest cellular network available for machine-to-machine communication. This network ensures the long-term viability of your monitoring hardware by protecting you from network obsolescence. LPWAN Tank Monitor (LTM) Propane and fuel suppliers can see enormous benefits with the LPWAN Tank Monitor (LTM). This innovative monitor is beneficial for distributors with either a smaller deployment under existing network coverage, or for largescale deployments. The LTM will help you improve on all of your delivery logistics efficiency metrics. Our customers also see increased customer satisfaction, retention, and profitability as a result of adopting this monitor into their business operations. The LTM utilizes the Senet LoRa (long range) network which is a LPWAN (low-power, wide-area) network. It requires less power and communicates at long range. LTE Industrial Cellular Tank Monitor (CTM LTE) The LTE Industrial Cellular Tank Monitor is the first monitoring device in the market to employ the Long-term Evolution (LTE) cellular network. s engineering efforts to adopt this network ensures the long-term viability of your monitoring hardware investment. Like other monitors, this advanced monitor is also designed with an intelligent back-up system that utilizes alternative networks and carriers. This ensures that the monitor will continue communicating in areas where the LTE network has yet to be deployed, or in the event of a network service interruption. This innovative device is extremely durable, intrinsically safe, and equipped with a fuel resistant case that makes it compatible with a wide range of applications. Available for both AT&T and Verizon networks. Cost effective large scale deployment Extreme efficiency Enterprise web portal for easy back office integration utilizing Microsoft Azure Easy installation with built-in activation verification Enhanced customer engagement for keep-full and will-call customers Increase delivery, customer and company profitability Communicates using LTE (Long-Term Evolution) cellular network Intelligent network/carrier back-up system Durable, fuel and chemical resistant case Long lasting, field-replaceable battery Easy to install, mounts magnetically How LPWAN works. LTE Residential Cellular Tank Monitor (RTM LTE) Tower / Gateway Internet Backhaul Lora LPWAN Hard to predict residential customers, such as those with heat pumps, wood burners, pool heaters, and standby generators, make planning efficient deliveries a challenge. The Residential Tank Monitor keeps you informed with the necessary tank information you need to schedule efficient deliveries while preventing costly run-outs. This advanced monitor communicates using the Long-term Evolution (LTE) cellular network, it is the latest cellular network available for machine-to-machine communication. This network ensures the long-term viability of your monitoring hardware by protecting you from network obsolescence. Available for both AT&T and Verizon networks. Delivery Routing Tools Mobile App Customer Portal Three year warranty Battery typically lasts over five years Field replaceable battery Low monthly reporting costs Magnetically mounted Operating temperature range of -40F to +140F The LoRa mark and logo are registered trademarks of Semtech Corporation. 7 8
SATELLITE TANK MONITOR Using the Globalstar Simplex network, this monitor keeps you in constant contact with your tank or asset data. OTHER MONITORING HARDWARE takes pride in manufacturing high quality, durable, and reliable equipment. We test our monitors thoroughly and strenuously to ensure that they can withstand the harshest weather conditions, remaining watertight, and functioning properly. Satellite Tank Monitor (STM) Guided Wave Radar (GWR) Remote areas, where cellular communication and telephone lines are unavailable, are where this monitor is most useful. Using the Globalstar Simplex network, this monitor keeps you in constant contact with your tank or asset data. Works everywhere, using Globalstar Simplex satellite network Easy installation, magnetically mounted, no indoor access needed GPS enabled for asset tracking Three year warranty with field replaceable battery Above ground and underground tanks supported Safe, field replaceable, waterproof battery package Operating temperature range of -40C to +60C (-40F to + 140F) This feature is very helpful when monitoring mobile assets such as anhydrous ammonia tanks, delivery vehicles, and large transports that often change location.the device is extremely durable and is built to withstand the harshest climates. Enclosure designed to meet IP68 (submersible) environmental requirements. Our GWR hardware is a versatile monitoring solution for many applications and types of tanks; horizontal tanks, vertical tanks, square sided tanks, and other non-standard tanks are ideal for using s GWR. Installation is easy and convenient, it takes only minutes to mount the hardware and connect the cables. The GWR unit threads into a standard 1.5 or 2 opening and accommodates tanks with limited openings. The hardware uses no moving parts, making it more reliable than traditional measuring methods. The GWR case is made of fuel, chemical, and UV resistant materials and is also waterproof. The case is extremely durable and will keep working through harsh weather conditions and extreme temperatures. Pulse Reflection Satellite Globalstar Simplex Hydrostatic Monitoring System The Hydrostatic Monitoring System is a safe and accurate method to measure liquid tank levels for industrial and farming applications. The kit is adaptable to monitor the tank by submerged or external mounted sensor. The system works on tanks that are 11 to 60 in height. The system works in conjunction with a pressure sensor and an atmospheric sensor to calculate the precise level of a tank containing liquids of any type. The system is easy to install and requires little maintenance. Delivery Routing Tools Mobile App Customer Portal Submerged Bottom Sensor External Mount Bottom Sensor 9 10
Get Results What to expect from our solutions The team will help you develop a detailed deployment strategy to achieve your financial objectives faster in terms of ROI. We have over 30 years experience in saving our customers money by taking advantage of efficiencies that are achievable with monitoring. Reducing stops and increasing drop size to increase your profitability. You will know where to send your deliveries ahead of time and eliminate wasted trips with small drops. Your Monitoring System gives you insight into all of your monitored tanks and assets, enabling you to make intelligent and efficient decisions that improve your profits. Significantly reducing delivery labor and vehicle expenses. Your staff and vehicles are used more efficiently with the increased knowledge of the status of your tanks that monitoring provides. Less usage of vehicles means less time spent by your drivers, that leads to reduced costs. Upgrade your quality of service and customer retention. Because of the improved efficiency that monitoring provides, your business is able to be more responsive to your customers. More customers will stick with you because of the reliability and trustworthiness you provide. Improved safety and risk management. Service failures caused by outdated and inaccurate demand forecasting systems will no longer be a factor in your risk management. Monitoring keeps you ahead of the game by preventing run-outs that risk frozen pipes, pilot lighting exposure, and inefficient after-hours deliveries. Reducing vehicle capital expenses. Adding vehicles to your fleet is very costly. Because your Monitoring System enables you to deploy your fleet at peak efficiency and get the most out of each of your vehicles, the need for more trucks or replacing an aging truck is obsolete. Keep in touch! www.solutions.com 866.493.7762 1960 Ridgeview Road Blair, Nebraska 68008 April 23, 2018 8:42 AM