COMPANY UPDATE & FINANCIAL HIGHLIGHTS. 28 th Annual General Meeting 7 May 2013

Transcription

1 COMPANY UPDATE & FINANCIAL HIGHLIGHTS 28 th Annual General Meeting 7 May 2013

2 FY 2012 Highlights Achieved all Headline KPI s for 3 rd consecutive year Headline KPI FY2012 Achievement Stronger Revenue Growth 5% 9% Normalised EBITDA Margin 32% 32% Higher Customer Satisfaction Index 72 >72 Maintained Broadband Leadership: More than 2.1mn broadband customers in total, a growth of 7.4% customers grew to more than 482,000, takeup rate >35% 2

3 TM Provides Amongst Highest Return to Shareholders Dividend payout exceeded RM700mn in For the period since demerger (25/4/2008 to 6/5/2013) Source: Bloomberg 3

4 Financial Highlights Positive growth across the board Total Revenue EBITDA PATAMI RM mn +9.2% RM mn +4.7% +2.8% RM mn 1, % 1, % 383 9,151 9,994 3,086 3,232 3,108 3, Reported EBITDA Normalised EBITDA Operational Non-Operational 4

5 Revenue Strong growth in Internet and Data revenue Others 17% Internet 19% Data 20% Voice 44% Others 15% Internet 22% Data 22% Voice 41% Internet 24% Others 17% Data 22% Voice 37% Internet Data Voice RM mn RM mn RM mn +21.1% +18.5% +14.8% +9.5% -3.3% -0.7% 1,653 2,001 2,372 1,754 2,013 2,205 3,863 3,734 3, TM 28 h AGM 7 May

6 Broadband and Fixed Line customers UniFi continued to drive broadband growth In thousand 2,500 2,000 1,500 1, Total Broadband Customers +12.3% 1,923 2,066 1, ,680 1,686 1, Net adds (in thousand) Streamyx Fixed Line Customers +7.4% Unifi UniFi Customers % % In thousand 482, ,000 76, , , ,000 34,659 32, ,000 4, , , ,000 28, UniFi Residential UniFi Business In thousand -0.4% +0.2% 5,000 4,000 3,000 2,000 1, ,367 4,349 4, ,334 4,112 3, DEL Unifi TM 28 h AGM 7 May

7 UniFi Update Delivered 1.4 mn premises covering 102 exchanges Activated more than 530,000 customers todate Gross capex spent : RM6.2bn Smart Partnerships with property developers 107 IPTV Channels Launched HyppTV for Business 4 HyppTV packages : Mega Pack, Platinum Pack, Ruby Pack & Sports Pack 7

8 Awards & Recognition TM continued to receive local and international recognition 16TH AND 15TH ANNUAL TELECOM ASIA AWARDS (2013 & 2012) Best Broadband Carrier Telecom Asia Awards (2 consecutive years) TV CONNECTS INDUSTRY AWARDS 2013 (previously IP & TV World Awards) HyppTV for Best Live Online TV Service or Solution FROST & SULLIVAN MALAYSIA EXCELLENCE AWARDS ( ) Service Provider of the Year (3-time winner) Broadband Service Provider of the Year (7-time winner) Data Communications Service Provider of the Year (8-time winner) Managed Service Provider of the Year (4- time winner) FROST & SULLIVAN ASIA PACIFIC ICT AWARDS 2012 Fixed Broadband Service Provider of the Year NATIONAL ANNUAL CORPORATE REPORT AWARDS (NACRA) 2012 Overall Excellence for Best Annual Report Silver Award Industry Excellence Award for Main Board Companies in the Trade and Service Category (won every year since entered NACRA) 8

9 Overall Operational Enhancements Setting the stage for Performance Improvement Programme : The Year of Customer Experience Reaching out: Front liners, Salam Mesra Customer engagement thru social media TRI*M Index score above global telco average Commitment as Malaysia s Broadband Champion Enhanced Unifi Biz and Streamyx offerings High quality services regardless of device or technology MIHRM Employer of Choice Employee Engagement Index score of 90% - higher than global high performing companies TWP: Mindset and Work Culture change 9

10 Performance Improvement Program 3.0 Information Exchange aspiration Changing business dynamics Continued Growth Fundamental Productivity Shift Improve Institutional Health Drivers Voice and broadband Explore new opportunities Best practice cost and capital efficiencies Overall optimisation: network, processes, procurement, people. Accelerate transformation into a customer-centric organisation Increased focus on key customer segments Underlying Principles of COOL, TWP & KRISTAL Values 10

11 THANK YOU Investor Relations Level 11 (South Wing) Menara TM Jln Pantai Bharu Kuala Lumpur, Malaysia Tel (603) / 7366 / 7388

12 REFERENCES

13 TM Provides Amongst Highest Return to Shareholders Comparison against regional fixed operators Total Return to Shareholders* Segment Operator 1M 3M 12M Since demerger (25th Apr 08) TM 2.4% -0.7% 11.7% 208.1% China Telecom 1.5% -6.2% -2.8% -16.2% SK Telecom 6.9% 14.8% 52.5% 26.5% Fixed PCCW 8.2% 17.6% 44.4% 73.4% Tata Comm 0.5% -0.6% -3.0% -51.5% SK Bband 26.5% 6.8% 61.9% -39.8% KT 2.6% -2.8% 29.5% -3.5% Median 2.6% -0.6% 29.5% -3.5% * As at 30 April 2013 Source : Bloomberg; IR Unit Analysis TM 28 h AGM 7 May 2013

14 Comparison of Total Return to Shareholders (TRS) with Local Telcos TM vs. FBM KLCI 1 TM vs. Digi 1 TM vs. Maxis TM vs. Axiata For the period since demerger (25/04/2008 to 06/05/2013) 2 For the period 18/11/2009 to 06/05/2013 Source: Bloomberg TM 28 h AGM 7 May 2013

15 CAPEX & OPEX Business As Usual (BAU) RM mn , % % 31% Cost % of Revenue ¹ RM8, % RM8, % Bad Debt BAU Capex / Revenue HSBB* RM mn Core Access Support System % 39% Marketing Expenses Supplies & material Maintenance Cost Other operating cost Manpower cost Direct cost Dep & Amortisation 1,424 1,654 47% FY11 FY Note: * gross CAPEX HSBB Capex / Revenue Core Access Support System Total Cost / Revenue ( %) 1 Revenue = Operating Revenue + Other Operating Income Note: The classification of cost is as per financial reporting 15

16 Group Balance Sheet & Key Financial Ratios RM Million Shareholders Funds Non-Controlling Interests Deferred & Long Term Liabilities Long Term Borrowings Deferred Tax Deferred Income Derivative financial liabilities As at 31 Dec , , , , , ,573.7 As at 31 Dec 2011* 7, , , , , ,623.0 Current Assets Trade Receivables Other Receivables Cash & Bank Balances Others Current Liabilities Trade and Other Payables Short Term Borrowings Others Net Current Assets Property Plant & Equipment Other Non-Current Assets 6, , , , , , , , , , , , , , , , , , Dec Dec Dec 11* 31 Dec Dec Dec Dec 11* 31 Dec 11 1 Return on Invested Capital 6.67% 5.81% Gross Debt to EBITDA Return on Equity 12.31% 8.14% Net Debt/EBITDA Return on Assets 5.17% 4.47% Gross Debt/ Equity Current Ratio Net Debt/ Equity WACC 6.10% 6.33% Net Assets/Share (sen) Based on Normalised EBIT 2 Based on Normalised PATAMI * Restated due to adoption of MFRS 16

17 END OF DECK 17 Investor Relations Level 11 (South Wing) Menara TM Jln Pantai Bharu Kuala Lumpur, Malaysia Tel (603) / 7366 / 7388