Vita Group (VTG) our way of life

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Sherman Robbins
5 years ago
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1 Vita Group (VTG) our way of life RBS Morgans, Qld Conference 11 October 2013

Vita Group s history 1996 2000 Introduction of

Environment) 2005 2005 100th store opens First

on ASX 2008 2009 Fone Zone Group becomes Vita

1995 1st Fone Zone store 2004 2010 Vita Group

Camelon IT acquired 2003 National Retailer of

2 Vita Group s history Introduction of CARE customer program Introduction of VIBE org. culture program (Customers Are Really Everything) (Vibrant, Innovative, Business Environment) th store opens First five Telstra Stores acquired Fone Zone listed on ASX Fone Zone Group becomes Vita Group Telstra Master Licensee agreement signed st Fone Zone store Vita Group s 1st Telstra Business Centre opens 2013 Camelon IT acquired 2003 National Retailer of the Year 2007 Next Byte acquired 2011 Sprout Accessories launched

3 Vita Group who we are today Partnerships with leading brands Diverse products & services Financial performance Board & leadership Team members & values

4 Vita Group who we are today 18 year relationship Telstra s master licensee Strong presence in retail and business channels Partnerships with leading brands Largest Apple Premium Reseller (APR) partner globally Only partner rolling out new APR format nationally

5 Vita Group who we are today Cloud Unified Comms Risk & Insurance Products NBN Media Diverse products & services Broadband Mobile Fixed Line Apple Accessories

6 Vita Group who we are today 6% 22.1m increase in revenue to EBITDA (up by 32%) $435m Financial performance FY13 6.4% gearing 89% increase in dividend

Vita Group who we are today Experienced in:

Future-focused Performance oriented People

7 Vita Group who we are today Experienced in: Media Retail International telecommunications FMCG Film & TV Financial services Characteristics: Entrepreneurial Award winning Future-focused Performance oriented People centric (customers and team) Live our values Board & leadership

Vita Group who we are today Comprehensive program including pins, annual Club Success

investment in sales leadership and customer service skills Get High potential future

onjob learning Grow Team members & values Vita Values the ground rules underpinning

Our people and customers are everything to us Every action is taken with the benefit of

always outperform the individual You get what you work for Always do the right thing We

8 Vita Group who we are today Comprehensive program including pins, annual Club Success trip, Shining Star awards and more Keep CARE (Customers Are Really Everything) program investment in sales leadership and customer service skills Get High potential future leaders enter a 12 month Emerging Leaders program, which contains instructor-led and onjob learning Grow Team members & values Vita Values the ground rules underpinning everything we do they describe our culture and what's important to us. Our people and customers are everything to us Every action is taken with the benefit of the whole team in mind Love what you do The collective wisdom and effort of the team always outperform the individual You get what you work for Always do the right thing We re proud to be profitable: profitability equals opportunity Dare to be different as creativity drives innovation

9 Vita Group - key characteristics exposure to growth segments strong partnerships telco exponential growth in data internet of things influenced more by telecoms than traditional retail track record of delivery business pre-requisites to succeed strategic alignment with partners getting ahead of trends agility & execution

10 Our future

11 What s happening in the market? Buyer behaviour Consumers seeking always on lifestyle Multi-device, multimedia demand Market and Trends Seeking simplicity Don t need to know how IT works Fixed voice declining Mobile voice slowing 4G, Fibre, NBN enabling media and apps consumption Internet of things emerging Channels Channel consolidation Carrier brands prominent Role of e-commerce and m-commerce increasing Moving from transactional to experiential sales environment

12 Where s the growth? Decline Fixed voice (consumer and business) Moderate growth Mobile voice Pay TV Enterprise VPN Driving demand for... Bandwidth Connected offerings Services / convenience Lower risk and cost Strong growth Gaming (online) IPTV M2M Managed Services Cloud Solutions

13 Vita s growth potential

14 Vita s growth potential Phase 1 Phase years 1-5 years Natural maturity of store profile (45% of portfolio still under 2 years old) Leverage portfolio investments made and optimise performance Invest in our team Embed CARE behaviours Drive broad product offering in cloud, NBN, media Up-scale presence in business outbound consultants in retail, TBC, enterprise Leverage Camelon IT acquisition Expand offering in high growth segments (cloud, UC, data) Replicate growth in consumer channel in business channel

growing market segments Aligned partnerships

15 Summary Vita Group Strong track record of profit and dividend growth emerging Exposed to healthy, growing market segments Aligned partnerships Performance orientation Plan in place to sustain momentum

16 Vita Group (VTG) our way of life RBS Morgans, Qld Conference 11 October 2013

MANAGING DIRECTOR S REPORT MICHAEL MALONE

20 MANAGING DIRECTOR S REPORT MICHAEL MALONE OUR INDUSTRY LEADING CUSTOMER SERVICE COMBINED WITH MARKET LEADING RESIDENTIAL AND BUSINESS PRODUCTS AND A SUCCESSFUL ACQUISITION TRACK-RECORD, PLACE US IN