Comprehensive. Compliance and. Risk Management. Solutions for. Credit Unions

Transcription

1 Comprehensive Compliance and Risk Management Solutions for Credit Unions

2 It s Time to Take Control of Compliance and Risk For nearly 100 years, Wolters Kluwer Financial Services has been serving the needs of credit unions through our market-leading brands and business lines. Through strong relationships with more than 15,000 financial services organizations, we ve gained thorough insight into the regulatory and risk management challenges that credit unions of all sizes face, providing you with the industry context to make the right decisions for your members. Our proven tools and technology can help you identify and manage risk across your entire organization. Credit unions rely on our solutions to meet all of their members financial needs. n More than 40 percent of all U.S. credit unions have purchased a Wolters Kluwer Financial Services solution in the last three years n Nearly 20 percent of all U.S. credit unions use a Wolters Kluwer Financial Services software or electronic document solution n Thirty-two percent of U.S. credit unions use Wolters Kluwer Financial Services mortgage solutions Whether processing loans, opening an account, or the myriad other financial transactions you manage every day, Wolters Kluwer Financial Services provides solutions that help credit unions, like yours, limit compliance, operational and financial risks and increase business efficiency. Using intelligent logic along with compliance-driven content, and by integrating adjacent processes, Wolters Kluwer Financial Services solutions help credit unions operate as efficiently as possible.

3 The Right Solutions for Your Compliance and Risk Challenges The right compliance and risk solutions empower you to make smart decisions in a rapidly changing environment. Whatever your compliance and risk challenges are, we offer comprehensive products and services designed to give you more control. Our full-service compliance and risk solutions help you open, document and maintain your members entire portfolios from their checking accounts to their home mortgages and everything in between. Deposit Our deposit solutions help you market your products and services, document your product offerings, automate your workflow and supplement your existing processes. Some of our solutions include: Account Information Brochures GLB Privacy Disclosures n Software Solutions Member Business Deposit Tax-Advantaged Accounts To help you address the ever-changing Individual Retirement Account (IRA) and Health Savings Account (HSA) regulations while still providing the options that your members want, we offer compliance support for all tax-advantaged accounts. Some of our solutions include: n Software Solutions n Services Account Recordkeeping Live, On Demand, and Tailored Employee Training Lending We offer the tools, products and services to help you streamline the lending process and address your compliance obligations. Some of our solutions include: n Software Origination Solutions Member Business Lending Medici TSoftPlus SBA Lending Solution n Workflow Efficiency Solutions SDX Secure Document Exchange n Automated Compliance Solutions CRA Wiz HMDA Wiz Fair Lending Wiz Fair Lending Wiz : Web Wiz Sentinel RiskID Residential Lending From origination to default management, our mortgage solutions help you streamline your business processes while managing the complexities of state and federal mortgage lending requirements. We support more loan types than any other provider. Some of our solutions include: Mortgage Information Kits Disclosures n Document Preparation n Software Origination Solutions n Workflow Efficiency Solutions OneFile Paperless Processing SDX Secure Document Exchange

4 n Settlement Services n Compliance Management Services n Automated Compliance Solutions CRA Wiz HMDA Wiz Fair Lending Wiz Fair Lending Wiz : Web Wiz Sentinel RiskID Enterprise Risk Management Enterprise risk management can help your credit union achieve its goals while avoiding hazards and unforeseen issues along the way. Enterprise risk management is more than just balancing risk and reward, and it goes beyond regulatory compliance. It s about balancing the dynamic tension between risk and opportunity with every process and at every level of the credit union. Our solutions include: n ARC Logics for Financial Services n FRS Global Financial Crime Control The potential for crimes against credit unions is higher today than any other time in our history. Identity thieves, money launderers and fraudsters have access to seemingly unlimited resources, can attack from anywhere, and are often disguised as members and employees. Wolters Kluwer Financial Services helps identify and secure critical gaps in business processes to better mitigate the risks of financial crime while reducing escalating costs and impractical task administration. Our solutions include: n Wiz Sentri : RiskID n Wiz Sentri : Financial Crime Control n Wiz Sentri : Advanced Intelligence Suite Staff Training We provide a variety of regulatory, product and rolebased training options. Some solutions include: n Live Seminars n Live and On-Demand Webinars n Tailored Training n Compliance University Compliance Services Custom Fit to Your Business By partnering with you to identify compliance and process gaps, our expert staff can recommend solutions, resolve challenges, improve your workflow and mitigate risk. No matter the size of your credit union or the complexity of your needs, we deliver a wide variety of compliance services tailored to meet your unique business requirements. Regulatory Consulting Our experienced team examines your regulatory management and provides practical insights and advice on regulatory compliance best practices. Our services include: n Compliance Risk Assessment n Compliance Review Services n Compliance Transactional Review and Examination Assistance n Compliance Research Services n Policy and Procedure Review or Creation Process Optimization After assessing your current product processes and documenting potentially damaging compliance gaps and regulatory risks, we ll recommend ways to improve operational efficiency and risk management. Our services include: n Document Package Selection n Process Assessments and Analysis Recommendations Product Optimization Our consultants have the experience to identify and apply a best practice approach to any challenges you encounter. We ll examine your current compliance processes and technology and implement a complete solution that meets regulatory and business requirements. Our services include: n Implementation n Product Training n Custom Product Development/Authoring Outsourcing We have the expertise and resources to provide services and training on an outsourced basis. Outsourcing compliance offers many benefits, including more efficient use of internal resources, reduced staff workload, lower fixed costs, better risk protection and full regulatory compliance and reporting.

5 Ongoing Support and Resources With Wolters Kluwer Financial Services, you ll receive ongoing, reliable Support Services from day one. We answer approximately 185,000 calls each year. Ninety-nine percent of our customers surveyed said they were satisfied with the support they experienced during their most recent call, and all of the respondents said they would recommend our products based on the quality of services they receive on a regular basis. Hours: 7:00 a.m. to 7:00 p.m. Central Standard Time, Monday through Friday Compliance Services If you have questions about the content of our documents, you can reach our Compliance Services staff every business day. We can explain the proper way to use our documents and discuss how their content can help satisfy your requirements. We also alert you when mandatory regulatory changes impact our documents. This includes product regulatory update notifications via fax or , software release bulletins and electronic newsletters. Additionally, we offer several online resources to help you stay on top of the latest regulatory and legislative changes impacting your business. ComplianceHeadquarters ComplianceHeadquarters.com provides reliable, convenient and understandable regulatory information on the latest compliance issues regarding deposit, lending, IRA, privacy, financial intelligence and other relevant topics. RiskHeadquarters RiskHeadquarters.com is a centralized resource for news, insight and education for risk and compliance professionals in the credit union, insurance and securities industries. It features continuously updated articles, blogs, white papers, video testimonials, case studies and more, focused on best practices and trends in managing enterprise risk. Hours: 8:00 a.m. to 5:00 p.m. Central Standard Time, Monday through Friday Additionally, we offer several online resources to help you stay on top of the latest regulatory and legislative changes impacting your business. Our Association Partnerships Our goal is to provide the best regulatory solutions in the industry. We know we are doing our job when we re recognized, and even endorsed by the many industry associations you rely on every day. We are committed to working with key industry players to help us provide the solutions you need and advocate for your best interests.

6 For more information on our complete line of credit union solutions, please visit or call Wolters Kluwer Financial Services BC /11