Simplify processess Increase revenue Reach your MU goals

Transcription

1 NextGen Professional Consulting Services Simplify processess Increase revenue Reach your MU goals Running a medical practice isn t easy. With daily responsibilities of patient care, managing staff, and running an office, it s hard to find time to implement your EHR and practice management solutions, achieve MU, and become a PCMH/ACO. Don t worry. We can help you work efficiently and profitably, all while providing quality care. Our goal is to help your adoption and use of healthcare IT and optimizing that investment.

2 Our team is your team Improve organizational performance and results Who else knows our technology better? The NextGen Professional Consulting Services team comprises Healthcare Administrators and IT professionals with an average industry experience of 15 years. They know medical practices from every role: physicians registered nurses medical assistants practice managers clinical leads CIOs project managers implementation managers process improvement specialists EHR implementation specialists medical billing and coding professionals RCM managers Our consultants have extensive experience aligning our EHR technology with your business while improving clinical operations. And all are NextGen Certified Professionals.

3 New to NextGen Healthcare? Our team can help your transition to EHR while streamlining workflows and enhancing ROI NextGen Consulting Services has been able to augment our EHR implementation team specifically with core NextGen system experience. This has helped our organization leapfrog past the common pitfalls and areas where a new client may not fully understand the robust complexity of the NextGen PM/EHR system. I feel confident this strategy and approach is advantageous to all who are or will be implementing the NextGen EHR system. Tony Carbone, CIO EHR Project Manager Clinica Sierra Vista

4 Dignity Health Enterprise experiences 8 Series upgrade success! NextGen Professional Consulting Services quickly evaluated our environment and provided a detailed set of prioritized recommendations. They seamlessly melded into a contributing part of our operations as we pursued the KBM 8.1 upgrade. The team s broad skill set and operational knowledge resulted in the most complete and challenge-free KBM upgrade since we adopted the system in Jeff Tracey - IT Director of Community Physicians Results: Increased satisfaction - 80% of physicians verbally reported increased satisfaction in immediate upgrade aftermath Good patient throughput - Maintained, and in some cases, improved patient throughput within two weeks of go-live Fewer user issues - Trained, prepared, and enabled super user group to provide end user support; very few post-upgrade issues needed to be escalated for resolution Reduced template customization - By 83% (33 customized templates vs. 186 prior to upgrade) Better outcomes reporting - Phased out manual and paper-based processes for lab orders, dx orders, and referrals, enhanced the ability to report outcomes 8 Series Upgrade? Get all of its benefits Our Professional Consulting Services encompass many benefits. One key service is our KBM 8 Series Upgrade Readiness Assessment. This assessment will assist your organization in leveraging rich clinical and specialty content within an optimized KBM 8 Series. The end result is improved communications, workflow efficiencies, and enhanced documentation quality so you can work smarter, not harder.

5 Already have our EHR? Assess your utilization, optimize workflow, provide better care, increase satisfaction Planned Parenthood of Southern New England experiences EHR Optimization Success! NextGen Professional Consulting Services also offers an EHR Care Delivery and System Optimization Assessment. This assessment assists organizations with increased ambulatory EHR utilization and adoption, resulting in enhanced workflows. You may think your EHR is optimized now, but the EHR configuration and set-up can drastically impact provider workflows. Our in-depth knowledge about optimal system configuration has improved satisfaction with, and adoption of, our system by providers. We start every optimization, or readiness engagement, with a remote system configuration review over the web that only takes a few hours. This review creates impactful recommendations to enhance documentation quality, productivity strategies, and care collaboration. Optimize workflow, increase satisfaction The analysis and report of findings were exactly what we were looking for and were completed quickly... the consultant was easy to speak to, knowledgeable, and pragmatic in the approach to configuring NextGen EHR. It was a pleasant and validating experience. The assessment validated a number of our internal findings, which helped overcome internal resistance to change and also served to reassure key staff within our organization. Additionally, the consultant pointed out a number of tweaks that we had not considered (pleasant surprises). This assessment was money well spent! John F. Jessop, MHA, NCP, Vice President, IT

6 Well Star Medical Group experiences business office success! Once we brought on NextGen Consulting Services and paired them with an effective leadership team, we began to see immediate results. They provided the direction, expertise, and knowledge transfer to help position our team for success! We would highly recommend their services. Heather Abraham, Executive Director Results: Increased monthly cash collections by an average of $1.2M per month Reduced unbilled encounters from $2.9M to $315K Reduced the total number of internal end user support tickets from over 500, to fewer than 100, nearly eliminating the backlog of unresolved end user support tickets Get sustainable business improvements Reduce claim denials, A/R days; accelerate cash flow; increase revenue and productivity Our PM Business Office Optimization Assessment assists organizations like yours with successful practice workflow and system utilization to reduce denials, decrease A/R days, increase cash collections, and maximize office productivity. The end result is improved financial performance and business office automation. Increase revenue and productivity

7 Need a pathway to collaborative, accountable care? Assess your PCMH/ACO readiness NextGen Healthcare offers a PCMH/ACO Readiness Assessment that analyzes key components for PCMH and/or ACO success. We focus on operational, clinical, and technical readiness for collaborative, accountable care transformation. NextGen Consulting Services has developed a unique Collaborative Care Transformation (CCT) program that blends expertise from NextGen Professional Consulting Services and NextGen Healthcare Health Reform and Government Initiatives teams. The program organizes, streamlines, integrates, and propels clients to achieve health reform initiatives such as collaborative care, Meaningful Use, PCMH and ACO. The CCT program customizes the specific services required for each client s needs and goals. A strategic plan and prioritized roadmap are developed to help clients maximize incentives and meet PCMH/ACO requirements. In short, the program helps clients meet government standards, reduce penalties, and maximize reimbursements.

8 Take the Next Step Contact us to learn about our consulting services. Toll free or Current clients please contact your implementation project manager or open a support ticket. Simplify processes Increase revenue Reach your MU goals NextGen Healthcare Information Systems, LLC 795 Horsham Road, Horsham, PA p: f: insidesales@nextgen.com nextgen.com Copyright 2013 NextGen Healthcare Information Systems, LLC. All rights reserved. NextGen is a registered trademark of QSI Management, LLC, an affiliate of NextGen Healthcare Information Systems, LLC. All other names and marks are the property of their respective owners. SB2-3-13