BI360 for Healthcare Providers. Enabling World-class Decisions for Healthcare Providers A Solver Vertical Industry White Paper
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1 BI360 for Healthcare Providers Enabling World-class Decisions for Healthcare Providers A Solver Vertical Industry White Paper Updated: Nov 2017, Document Version 4 Solver, Inc. Copyright 2017
2 Table of Contents Table of Contents... 2 Introduction... 3 Architecture Overview... 4 HLT00 Healthcare Benchmarking Dashboard... 5 HLT01 CEO Dashboard... 6 HLT02 CFO Dashboard... 7 HLT03 Revenue Dashboard... 8 HLT04 Claims Dashboard... 9 HLT05 Clinical Dashboard HLT06 Patient Satisfaction Dashboard HLT07 Supplier Quality Dashboard HLT09 Claims Report HLT10 Profit & Loss Detail Clinics Across Columns HLT11 Statement of Operations with KPIs HLT12 Profit & Loss Variance Report Acronyms Copyright Solver, Inc., 2017 BI360 White Paper Page 2
3 Introduction BI360 is a leading web-based Corporate Performance Management (CPM) suite made up of budgeting, reporting, dashboards, and data warehousing, delivered through a web portal. BI360 is offered for cloud and on-premise deployment and represents the next generation of CPM solutions. BI360 empowers business users with modern features including innovative use of Excel in the model design process. End users have anytime, anywhere access from a modern Web Portal and Mobile Apps. The features that differentiate BI360 from other CPM applications are: 1. Available both for cloud and on-premise deployment. 2. Third generation Excel add-in for simple or complex reporting and budgeting template design. 3. Modern Excel, Web and Mobile end-user front-ends for easy access to information and powerful collaboration. 4. Pre-Configured and extensible, smart data warehouse. 5. Deployed as individual Modules or as a single, comprehensive CPM Suite with a single security model and deployment. Copyright Solver, Inc., 2017 BI360 White Paper Page 3
4 Architecture Overview Below you can see a simplified architecture with all the BI360 modules. The Reporting, Budgeting and Dashboard modules can both run live on a number of different ERP systems as well as off the BI360 Data Warehouse. Note: For more detailed information about BI360, please info@solverglobal.com and request the document: BI360 White Paper Overview of the BI360 Suite. You can also learn more about Bi360 for Healthcare providers here. Copyright Solver, Inc., 2017 BI360 White Paper Page 4
5 HLT00 Healthcare Benchmarking Dashboard This dashboard example compares key financials between your own company and selected Healthcare companies. It shows the capability of using the BI360 Data Warehouse to load data from external data sources and then to design dashboards with the BI360 Dashboard module for user-friendly graphical analysis, in this case used for benchmarking. Copyright Solver, Inc., 2017 BI360 White Paper Page 5
6 HLT01 CEO Dashboard This is an example of an executive dashboard. It shows the use of the BI360 Data Warehouse to combine numerous important data sources and, on a single dashboard, present whatever a company determines as the most essential information to an executive. In this sample dashboard, the following information is included: Actual vs Budgeted Revenues - Monthly Actual vs Budgeted Revenues Twelve month trend Gross Margin Twelve month trend Inventory turnover rate by distribution center Top Customers with drill down to Items Top Products (Items) with drill down to Customers Top Suppliers Copyright Solver, Inc., 2017 BI360 White Paper Page 6
7 HLT02 CFO Dashboard This dashboard example focuses on summary level Revenues, Expenses, Profit, AR and Bad Debt. The following information is included: Actual vs Budgeted Revenues with drill to Revenue Account Actual vs Budgeted Revenues Twelve month trend Actual vs Budgeted Expenses with drill to Healthcare Facility Actual vs Budgeted Expenses Twelve month trend Actual vs Budgeted Profit with drill to Healthcare Facility Actual vs Budgeted Profit Twelve month trend Accounts Receivable (AR) Trend with drill to Healthcare Facility Bad Debt Trend with drill to Healthcare Facility Copyright Solver, Inc., 2017 BI360 White Paper Page 7
8 HLT03 Revenue Dashboard This dashboard example provides easy to use revenue analysis from different viewpoints such as by Facility, Patient Type, DRG Group, Physician and Source. The following information is included: Revenue by Facility Ranked, with drill to Department Revenue Trend Twelve month trend Revenue by Patient Type Revenue by Source Revenue by DRG Ranked, with drill to Department Revenue by Physician Ranked by billing amount Copyright Solver, Inc., 2017 BI360 White Paper Page 8
9 HLT04 Claims Dashboard This dashboard example focuses on claims metrics. The following information is included: # of Claims vs Claims Paid drill to Payor and Physician # of Claims vs Claims Paid Twelve month trend Claims Rejections by Reason drill to Payor Accounts Receivable Thirty Six month trend Top Payors Ranked by reimbursement, drill to Physician Top Physicians Ranked by % of Claims, drill to Payor Copyright Solver, Inc., 2017 BI360 White Paper Page 9
10 HLT05 Clinical Dashboard This dashboard example helps healthcare administrators analyze key clinical related metrics such as Admissions, Average Length of Stay (ALOS), Average charges and Patient Count by Type. The following information is included: # of Admissions by DRG Admissions and Readmissions Twelve month trend # of Readmissions by DRG Average Length of Stay (ALOS) Twelve month trend Average Charge per DRG drill to Facility Count by Patient Type Copyright Solver, Inc., 2017 BI360 White Paper Page 10
11 HLT06 Patient Satisfaction Dashboard This dashboard example focuses on Patient Satisfaction metrics and includes information such as: Satisfaction by facility and patient type, Wait Time by facility and patient type, Post Care Support Visits by facility and patient type, Avoidable Readmission by Facility and Patient Type. The following KPI information is included in this example: Overall Satisfaction by Facility - Ranked by Facility Overall Satisfaction by Patient Type Overall Satisfaction Twelve month trend Wait Time by Facility Ranked Wait Time by Patient Type Wait Time Twelve month trend Post Care Support Visits by Facility Ranked Post Care Support Visits by Patient Type Post Care Support Visits Twelve month trend Avoidable Readmissions by Facility Ranked Avoidable Readmissions by Patient Type Avoidable Readmissions Twelve month Trend HLT07 Supplier Quality Dashboard The purpose of this dashboard example is to provide purchase managers and other executives with an easy way to analyze the quality of the company s suppliers. Copyright Solver, Inc., 2017 BI360 White Paper Page 11
12 The following KPI information is included in this example: Top 5 Suppliers ranked by Least Complaints, drill to Item Defects and Late Deliveries twelve month trend Bottom 5 Suppliers ranked by Most Complaints, drill to Item Suppliers ranked by spend (purchases from the suppliers) Defects by Product (Item) drill to Supplier Complaints by Category drill to Item Copyright Solver, Inc., 2017 BI360 White Paper Page 12
13 HLT09 Claims Report This example shows a BI360 report that lists Claims by Payor. The report includes information such as: Charges Reimbursements # of Claims # of Claims Paid % of Claims Paid Comparison chart showing Charges vs Reimbursements Comparison chart showing # of Claims vs # of Claims paid Copyright Solver, Inc., 2017 BI360 White Paper Page 13
14 HLT10 Profit & Loss Detail Clinics Across Columns This example is a consolidated Profit & Loss report showing revenues, expenses and profit in the rows and facilities (clinics) across the columns with a total on the right. Copyright Solver, Inc., 2017 BI360 White Paper Page 14
15 HLT11 Statement of Operations with KPIs This report is an example of an information rich management report that combines statistical data with a Profit & Loss report and AR aging data. It has 3 years of historical data (only the first year is visiable in the screenshot below) and charts at the bottom that shows the 3 year trend. Rows are expandable/collapsable to let the user quickly zoom in and out on important information. Copyright Solver, Inc., 2017 BI360 White Paper Page 15
16 HLT12 Profit & Loss Variance Report This Profit & Loss report example shows some key statistical information on the top with Total Admits and Average Patient Charge, and below there is lists revenues, expenses and profit with account level detail. In the columns it shows Actual, Budget and Variance for the month and for year-to-date. Copyright Solver, Inc., 2017 BI360 White Paper Page 16
17 Acronyms Admits Admitted Patients ALOS Average Length of Stay DRG Diagnostic Related Group IP In Patient IDTF - Independent Diagnostic Testing Facilities KPI Key Performance Indicator OP Out Patient Copyright Solver, Inc., 2017 BI360 White Paper Page 17
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