Amtico Commercial Maintenance Instructions

Transcription

1 US Amtico Commercial Maintenance Instructions Routine cleaning includes prompt removal of spills, daily dry soil removal and performing one of three wet cleaning options daily or as needed based upon usage, soil load and desired aesthetics. Periodic Scheduled Maintenance should be performed when routine maintenance no longer maintains the optimal appearance. SAFETY FIRST: Closely follow your company maintenance procedures and safety rules while performing maintenance operations. Before commencing work, put out signs or safety cones to warn that cleaning is in progress. Note: The factory urethane or finished floors should not be buffed with any pad more abrasive than a 3M 5100 Red pad. ROUTINE CLEANING Immediately: Wipe up all spills and thoroughly clean area with a properly diluted cleaner solution. Daily: Dust Mop, Sweep or Vacuum the floor and thoroughly clean all entry and interior matting systems. Daily: Damp Mop or Machine Clean the floor using one of the wet cleaning options after dry soil removal. Rinse the floor thoroughly, allow the surface to completely dry and remove safety signs when finished. WET CLEANING Manual Mop and Bucket Cleaning System Prepare the 2 bucket unit by filling one bucket with clean rinse water and the other bucket with a properly diluted Neutral Cleaner. Use alternative mopping system (flat mops, microfiber mops, etc.) according to instructions. Apply Neutral cleaner solution using a clean well wrung out mop to remove soil. Mop using overlapping strokes, rinse the mop often in clean water and apply fresh cleaner to next area. Change the rinse water and solution often. Dirty water will leave an unsightly residue on the floor. Remove caution signs when the floor surface is dry and ready for use. WET CLEANING Machine Spray Cleaning/Maintaining System (for small to medium sized areas) In a spray bottle prepare a proper dilution of Neutral Cleaner or Cleaner/Maintainer for floors with a finish. Spray a small amount of cleaning solution onto a manageable area of flooring. Use a 3M 5100 Red pad or equivalent pad or brush on all floors or a 3M 5300 Blue pad (only on non urethane floors and floor with no finish) for routine machine cleaning. Run a low speed rotary or random orbital floor machine (less than 450 RPM) in parallel overlapping passes. When the floor surface is dry, spray cleaner solution on the next area and begin cleaning. Continue the spray cleaning process until the entire floor has been cleaned. Cleaning pad(s) must be visually checked, rotated, cleaned or replaced as needed. Remove caution signs when the floor surface is clean and dry and ready for use. WET CLEANING Machine Auto Scrubber System (for medium to large size areas) In the reservoir prepare a proper dilution of Neutral Cleaner or Cleaner/Maintainer for floors with a finish. Use a 3M 5100 Red pad (or equivalent pad or brush) on all floors or a 3M 5300 Blue pad (only on non urethane floors and floor with no finish) for routine machine cleaning. Run the properly adjusted auto scrubber (less than 1000 RPM) in parallel overlapping passes to apply cleaning solution to the floor according to operator instructions. Adjust the pad pressure and the speed of the Auto Scrubber to provide sufficient agitation and cleaner contact time to thoroughly clean the floor. The cleaning solution should be replenished and the holding tank emptied as necessary. Cleaning pad(s) must be visually checked, rotated, cleaned or replaced as needed. Remove caution signs when the floor surface is dry and ready for use. 1 Amtico International, 6480 Roswell Road, Atlanta GA T: (404) F: (404)

2 US Amtico Periodic Scheduled Maintenance / Remediation Periodic Scheduled Maintenance (Deep Cleaning) should be performed when Routine Maintenance is no longer providing a satisfactory surface appearance, for areas exposed to oil or grease soiling (food service areas) and to remove or prepare surface to receive a new floor finish. It is recommended to use a complete system (Neutral Floor Cleaner, Floor Finish and Floor Stripper) from one manufacturer and utilize their guidance for specific recommendations regarding your application. Thoroughly dust mop, sweep or vacuum the floor and all matting systems before performing the Periodic Scheduled Maintenance. SAFETY FIRST: Closely follow your company maintenance procedures and safety rules while performing maintenance operations. Before commencing work, put out signs or safety cones to warn that cleaning is in progress. Note: The factory urethane or finished floors should not be buffed with any pad more abrasive than a 3M 5100 Red pad. DEEP CLEANING Neutral Cleaner & Blue Pad for stubborn Soiling and Scuff Marks Completely clean the floor using a properly diluted Neutral Cleaner. Apply plenty of solution over a manageable area. Do not flood the Floor. Machine scrub using a Rotary Buffer (< 450 RPM) or Auto Scrubber (< 1000 RPM) and overlap passes. Provide a sufficient amount of agitation and solution contact time to break up stubborn soiling and scuff marks. For Auto Scrubbers, increase the pad pressure and use a double scrub process (lift squeegee and turn off the vacuum for first pass and re-engage for the second pass). Use a 3M 5300 Blue Scrubbing Pad or equivalent pad or brush. Keep the floor wet and take your time. Rinse the floor thoroughly, allow the surface to completely dry and remove safety signs when finished. If satisfactory results are achieved, resume using Routine Maintenance. If not, go to the next step. DEEP CLEANING Alkaline (Heavy Duty) Cleaner & Blue Pad for oily or greasy floors Completely clean the floor using a properly diluted mild Alkaline Cleaner. Apply plenty of solution over a manageable area with 5-7 minutes contact time. Do not flood the Floor. Scrub using a Heavy Floor Machine (< 450 RPM) or Auto Scrubber (< 1000 RPM) and overlap passes. Provide a sufficient amount of agitation and solution contact time to break up oil based soiling. For Auto Scrubbers, increase the pad pressure and use a double scrub process (lift squeegee and turn off the vacuum for first pass and re-engage for the second pass). Use a 3M 5300 Blue Scrubbing Pad or equivalent pad or brush. Keep the floor wet and take your time. Rinse the floor thoroughly, allow the surface to completely dry and remove safety signs when finished. If satisfactory results are achieved, resume using Routine Maintenance. If not, go to the next step. REMEDIATION Floor Stripping Procedure Completely clean the floor using a properly diluted floor stripper. Apply plenty of solution over a manageable area with 5-7 minutes contact time. Do not flood the Floor. Scrub using a Heavy Floor Machine (< 450 RPM) or auto scrubber (< 1000 RPM) and overlap passes. Use a 3M 5300 Blue Scrubbing Pad or equivalent pad or brush. Do Not Let Stripper Dry On the Floor. Remove slurry using mop and bucket, wet vacuum or auto scrubber. Rinse the floor twice with clean water, allow the surface to completely dry and remove safety signs. If desired, apply a minimum of 2-3 thin coats of floor finish according to the manufacturer s instructions. Allow sufficient drying time between coats. Additional coats of finish will provide better protection. 2 Amtico International, 6480 Roswell Road, Atlanta GA T: (404) F: (404)

3 technical services Amtico 20-Year Commercial Warranty Mannington Commercial hereby warrants that in the event the Amtico flooring supplied to the original purchaser under this agreement requires replacement due to wear-out from normal foot traffic within 20 years of the date of purchase, the defective material will be replaced free of charge. Wear-out means the removal of pattern and color from the Amtico floor caused by the removal of the protective wear layer. THIS WARRANTY IS SUBJECT TO THE FOLLOWING CONDITIONS: 1. The Amtico floor is correctly installed using a Mannington Commercial approved adhesive over a properly prepared subfloor in accordance with the provisions of the Amtico Installation Guidelines. 2. The floor is regularly maintained using an approved maintenance system as laid out in the Amtico Commercial Maintenance Guidelines, using properly maintained equipment and the appropriate cleaning pads. 3. Adequate dirt and moisture retention matting is installed at all entrances, including, but not limited to, the tops and bottoms of escalators, and where there is the possibility of abrasive contamination being tracked on to the floor. Information About Your Warranty Coverage The 20-year limited wear warranty contained herein is the sole and exclusive warranty of Mannington Commercial for Amtico products and is in lieu of all other warranties, whether expressed or implied, including any warranty of merchantability or fitness for a particular purpose. Mannington Commercial s sole liability with respect to such warranty shall be replacement of any nonconforming flooring. In no event shall Mannington Commercial be liable for any incidental or consequential damages. It is the responsibility of the User to satisfy itself that Amtico flooring products are fit for such User s intended purpose. In the event of any claim under this warranty, the Mannington Commercial Technical Services Department should be contacted as soon as possible. Any claim made under this warranty will be investigated and the User will only qualify for replacement material under the terms of this warranty if investigation shows the floor has been installed and maintained as specified. Mannington Commercial will then provide sufficient material, as close as possible to that originally supplied, to replace that found to be defective. THIS WARRANTY DOES NOT COVER THE FOLLOWING: 1. Wear-out or damage due to incorrect installation, use of improper adhesives, maintenance or unevenness and irregularities in the sub floor. This includes any moisture problems in the sub floor, and the use of harsh scouring pads on buffing machines. 2. Damage caused by stains, spills, burns, gouges, scratches, indentations, floods and any other accidents or abuse or any reduction in gloss due to use. 3. The use of adhesive removers or abatements chemicals. 4. Not responsible for incidental or consequential damages including loss of revenue, penalties for construction delays, furniture, supervision, disposal, etc. NOTE: Avoid the use of rubber or latex backed mats, as some types can cause permanent floor discoloration. Choices that Work manningtoncommercial.com

4 Rubber & Vinyl Wall Base Maintenance Instructions Routine Cleaning Johnsonite Rubber and Vinyl Wall Base are maintained with regular wiping with a soft, wet cloth. A mild soap may be added to the water. Coarse scrubbing media or harsh cleaning chemicals may damage the surface of the wall base. For further questions please contact Johnsonite Customer Service or Technical Services Department at Technical Services Department Munn Road, Chagrin Falls, Ohio (800) ext 297 Fax (440) www. Johnsonite.com Johnsonite.com 2006 Johnsonite, Inc. A Tarkett Company. Revision 08 - Released April, 2008 WB MAINT

5 Limited Warranty JOHNS ONI TE W A R RANT Y O V E R V I E W Johnsonite is pleased to offer the world s mostintegrated, high-performance flooring system, bringing together design, function and life-safety, leading to enhanced productivity in highperformance environments. All Johnsonite products are warranted against manufacturers defects to ensure high standards of quality, performance and aesthetics. L I MITED WAR RANTY I NFORMA T ION Section 1: Rubber Sheet Flooring the date of purchase for a period of five (5) years of Commercial use that rubber sheet flooring products conform to written specifications and are free of manufacturing defects, subject to the terms and conditions specified herein. The customer must notify Johnsonite of any obvious visual defects prior to installation; otherwise this warranty will not apply. If the defect is found and Johnsonite is notified in writing prior to installation, Johnsonite will replace any defective product, at no charge. If the customer believes the product to be defective after installation, the customer must promptly notify Johnsonite and permit an inspection of the product. If, upon inspection, Johnsonite determines that the product is defective, Johnsonite will replace or repair the defective product at its own cost, subject to the the customer must notify Johnsonite and permit an Section 2: Compression Molded Rubber Tile the date of purchase for a period of five (5) years of Commercial use that molded rubber tile flooring products conform to written specifications and are free of manufacturing defects, subject to the terms and conditions specified herein. the customer must notify Johnsonite and permit an SECTION PRODUCT TYPE PRODUCT LINES 1 Rubber Sheet Flooring 2 Compression Molded Rubber Tile 3 Rubber or Vinyl Stair Treads 4 Finishing Borders (Wall Base) 5 Vinyl Sheet Flooring Section 3: Rubber or Vinyl Stair Treads the date of purchase for a period of five (5) years of Commercial use that rubber or vinyl stair tread products conform to written specifications and are free of manufacturing defects, subject to the terms and conditions specified herein. Section 4: Finishing Borders (Wall Base) Limited 2-Year Commercial Warranty for the date of purchase for a period of two (2) years of Commercial use that rubber or vinyl wall base products conform to written specifications and are free of manufacturing defects, subject to the terms and conditions specified herein. (Year 2). Section 5: Vinyl Sheet Flooring Arcade; Replay Rolls the date of purchase for a period of five (5) years of Commercial use that vinyl sheet flooring products MicroTone ; Circulinity ; Mesto ; Mesto Configurations ; Metallurgy ; Eco-Shell with Cork; CorkTones ; Folio ; Prima Olio and Marbleized; Triumph and Inertia ; Replay Tiles; SlideLock ; Defiant Oil- and Grease-Resistant; Terra-Turf Rubber or Vinyl Stair Treads, Tactile Warning Surface Millwork ; Masquerade ; Wall Art ; Ecolibrium ; BaseWorks ; Traditional; Perceptions ; TightLock ; replace ; Finishing Accessories; Rubber or Vinyl Risers; Rubber or Vinyl Stringers; Vinyl Nosings 6 Vinyl Tile Flooring Cortina Grande Solid Vinyl Tile; GemStone Solid Vinyl Tile, Color Essence Vinyl Enhanced Tile, Azterra Vinyl Enhanced Tile 7 Linoleum Sheet Harmonium xf 2 (All Collections) Flooring 8 Luxury Tile and Plank 9 Luxury Tile and Plank (Light Commercial) 10 Vinyl Composition Tile and Plank iq Optima (All Collections); iq Granit (All Collections); iq Natural; Melodia 2.0 ; Aria 2.0 ; Contract Plus; Acczent (All Collections); Marbled Safe-T; Ruby; Training ; iq Granit SD, iq Toro SC I.D. Inspiration, I.D. Freedom, Space Modular Tile I.D. Patriot Azrock VCT; Azrock TexTile VCT conform to written specifications and are free of manufacturing defects, subject to the terms and conditions specified herein. customer must promptly notify Johnsonite and permit an inspection of the product. If, upon inspection, Johnsonite determines that the product is defective, Johnsonite will replace or repair the Section 6: Vinyl Tile Flooring Limited 10-Year Commercial Warranty for the date of purchase for a period of ten (10) years of Commercial use that vinyl tile flooring products conform to written specifications and are free of manufacturing defects, subject to the terms and conditions specified herein. 05/2103

6 through for the warranty period of ten (10) years of Section 7: Linoleum Sheet Flooring the date of purchase for a period of five (5) years of Commercial use that linoleum sheet and tile flooring products conform to written specifications and are free of manufacturing defects, subject to the terms and conditions specified herein. Section 8: Luxury Tile and Plank Limited 10-Year Commercial Warranty for the date of purchase for a period of ten (10) years of Commercial use that luxury tile and plank flooring products conform to written specifications and are free of manufacturing defects, subject to the terms and conditions specified herein. customer must promptly notify Johnsonite and permit an inspection of the product. If, upon inspection, Johnsonite determines that the product is defective, Johnsonite will replace or repair the Section 9: Luxury Tile and Plank (Light Commercial) Limited 10-Year Light Commercial Warranty for the date of purchase for a period of ten (10) years of Light Commercial use that luxury tile and plank flooring products conform to written specifications and are free of manufacturing defects, subject to the terms and conditions specified herein. Light Commercial applications are defined as foot-trafficonly (no rolling loads). customer must promptly notify Johnsonite and permit an inspection of the product. If, upon inspection, Johnsonite determines that the product is defective, Johnsonite will replace or repair the through for the warranty period of ten (10) years of Light Commercial use. For claims based on wearthrough, the customer must notify Johnsonite and permit an Section 10: Vinyl Composition Tile and Plank the date of purchase for a period of five (5) years of Commercial use that vinyl composition tile and plank flooring products conform to written specifications and are free of manufacturing defects, subject to the terms and conditions specified herein. the customer must notify Johnsonite and permit an All Johnsonite Commercial Products: This Limited Warranty applies only for products installed, used and maintained according to the written recommendations and specifications provided by at the time of material purchase. Warranty Claim Procedure To be eligible for replacement under this warranty, the customer must file a claim by giving Johnsonite written notice of the defect. This notice must be filed immediately, but in no event more than 10 days following discovery of the defect. Notice shall be given to Johnsonite at its corporate address of Munn Road, Chagrin Falls, Ohio Phone: (800) ; Fax: (440) If defective product has been discontinued or is otherwise unavailable, Johnsonite reserves the right to select and supply the customer with Johnsonite replacement flooring, similar in quality and quantity to the material claimed to be defective. Warranty Exclusions The Johnsonite Limited Warranty does not apply to: The exact matching of shade, color or mottling Any promise made by any salesperson or representative, unless such promise is express and made in a written form Tears, burns, cuts or damage due to improper installation or use or improper cleaning agents and maintenance methods Labor costs outside of prorated schedule defined in the warranty Sales of non-first quality materials, i.e., seconds, off goods or other irregular flooring. Such non-first quality materials are sold as is. Issues associated with the use of adhesives other than those recommended by Johnsonite Issues caused by moisture or alkali in the subfloor. Pre-installation moisture and alkali testing is required and must be made available to Johnsonite upon request. Subfloor contamination or markings that bleed through the flooring material causing discoloration or staining Problems caused by installation, uses and maintenance that are contrary to Johnsonite s specifications, recommendations or instructions Material installed with obvious defects not notified to Johnsonite prior to installation Exterior installations Johnsonite products are designed for interior applications only Fading and/or discoloration resulting from heavy sunlight penetration and ultraviolet ray exposure from direct or glass-filtered sunlight Damage to flooring products caused by high or spiked heels, improper protectors/casters or furniture rests. Some rolling-type casters on furniture or appliances may damage resilient flooring. Warranty as to the suitability of the factory-installed casters rests with the furniture or appliance manufacturers. Casters must be suitable for use on resilient flooring to avoid warranty exclusions. Damage to flooring products from pallet jack and tow-motor traffic Premature wear or deterioration from spikes and skate blade exposure Variations in color or embossing between products, photography or printed color illustrations Installation of Johnsonite flooring in work or commercial areas exposed to oil and grease, such as commercial kitchens or butcher shops. Defiant Oil and Grease-Resistant Rubber tiles are recommended in such situations. Additional expense associated with overtime, replacing or moving appliances or furniture, business interruptions, loss of use or other related costs associated with the replacement of the flooring Warranty Disclaimer JOHNSONITE MAKES NO WARRANTIES WHATSOEVER, EXPRESS OR IMPLIED WITH RESPECT THERETO, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. These warranties are in lieu of any other warranty expressed or implied. Johnsonite shall not be liable for any incidental or consequential damages which may result from a defect or whether based on breach of express or implied warranty, negligence, strict liability or any other legal theory, except where the exclusion or limitation of incidental or consequential damages is prohibited by state law. These warranties provide specific legal rights; these and other rights may vary from state to state. To learn the legal rights in a specific state, consult the local or state Consumer Affairs Office or the State Attorney General. All of the above is for reference only for the latest product-specific information regarding warranties, installation and maintenance, please visit tarkettna.com. 05/2103