DRINKING WATER QUALITY MANAGEMENT PLAN

Transcription

1 SERVICE PROVIDER NO SP62 DRINKING WATER QUALITY MANAGEMENT PLAN Version No: D Authorised By: Water and Sewerage Current Version Date: 07/05/2015 Document Maintained By: Water and Sewerage Implementation Date: 01/07/2012 \\Client\O$\Water and Sewerage\New Water & Sewerage\Water\Drinking Water Quality Management Plan\Drinking Water Quality Management Plan.doc

2 HINCHINBROOK SHIRE COUNCIL ADDENDUM NOTICE REVISION B As per the Information Requirement Notice dated 6 th September 2012, the following is a list of Amendments to Hinchinbrook Shire Council s Drinking Water Quality Management Plan in order for the Plan to obtain approval under the Water Supply (Safety and Reliability) Act a a Additional Information Required Include details of the infrastructure for providing the service: Describe raw water intake infrastructure at Herbert River used for Ingham Pump Station WTP. Enhance process description in Table 2-2 of the plan by explaining: 1. Operations of: a. Underground gallery, bypass & its linkages to operational monitoring in Ingham Pump Station WTP. Council s Response Reference to Appendix E made in Table 2-2, which now includes a detailed plan. Process description has also been updated as per Item 1 (a) below. Process description changed for gallery Raw water is sourced via an underground timber gallery, which utilises sand filtration. A section of the gallery can be bypassed if a larger flow rate is required. If turbidity of the water is high the bypass should not be used. A detailed plan and photos of the underground gallery during construction are provided in Appendix E. The gallery bypass has been added to Bypasses/Variations Raw water intake Underground Gallery flap on well to allow greater flow into filtration system. By closing the bypass all water filters through the sand bed. Link to Operational Monitoring - Bypass added to Table 6-1 as a critical control point in the Scheme 1 process. Relevant Section Of DWQMP Table 2-2 Listing of Treatment Process and Disinfection Process Appendix E Table 2-2 Scheme 1 Treatment Process & Bypasses/ Variations Appendix E Table 6-1 Operational Monitoring Scheme 1, 2 and 3 a b. Emergency line in Forrest Beach WTP. Added to Bypass section - Emergency line in WTP. Allows treated water to be pumped directly to the water tower from the clear water tank, diverting the high lift reservoir. Table 2-2 Bypasses/ Variations c. Filter backwash, if any, for sand filters application to all WTPs (except for Ingham Pump Station WTP) The following is added to the process descriptions for all WTPs (except for Ingham Pump Station WTP) There is no filter backwash in the sand filters, they are either skimmed or sand is replaced. Table 2-2 Treatment Process a d. Sedimentation channels of Ingham Depot & Forrest Beach WTPs. 2. Recirculation of treated water to the front of aerator at Ingham Depot and Halifax WTPs. Clarify whether runoff from the Forrest Beach scheme s reservoir is directed off roof or not (table 2.3 indicates it is but this appears to be contradicted by an improvement action line 6 in there Risk Management Improvement Plan (Table 5.4) Added to process description, Water passes through a concrete sedimentation channel to reduce velocity of water to allow heavy sediment and grit to settle to the bottom of the basin. Sprinklers are in place to reduce algae growth. Added to process description Recirculation is required as it is a large volume storage tank and may not be turned over regularly. Recirculated to maintain chlorine residual. Updated Table: Ingham Tower updated to: - Vermin proofing = YES - Run-off directed off roof = YES Forrest Beach Reservoir updated to: - Vermin-proof = NO - Runoff directed off roof = YES Table 2-2 Treatment Process Table 2-2 Treatment Process Table 2-3 Distribution and Reticulation System and Reservoirs - i -

3 a Additional Information Required Ensure consistency 1. In the number of clear and final water tanks between Macknade WTP schematic (Appendix B & C), process section of table 2-2 and reservoirs section of table 2-3 in the plan. 2. In bypass/variation section of table 2-2 by citing the underground gallery bypass of Ingham Pump Station and emergency line of Forrest Beach WTPs; and Council s Response Table 2-2 updated to reflect correct number of clear and final water tanks. Schematic W-SK-0006 was correct. Some minor changes to SK-W Reservoirs added to Table 2-3. Table 2-2 has been changed to reflect the bypasses and variations of the underground gallery at Ingham Pump Station and Emergency Line at Forrest Beach WTP. Relevant Section Of DWQMP Table 2-3 Distribution and Reticulation System and Reservoirs Table 2-2 Listing of Treatment Process and Disinfection Process. Table 2-2 Listing of Treatment Process and Disinfection Process. a a b 3. In Ingham Pump Station WTP Schematic (Appendix B & C) by showing the underground gallery bypass mention in the process section of table 2-2. Explain the operation of lime and soda ash dosing in Forrest Beach and Macknade WTPs process descriptions respectively e.g. how it is linked to operational monitoring and include dosing rates, if available; Provide approximate percentage of total lengths of pipe material in Table 2-3 of the plan if available. The location of the underground gallery is shown on both the water supply and water treatment plant schematics, but it has been changed to show the intake as part of the underground gallery. A more detailed plan has been provided in Appendix E for clarification. Update process description in Table 2-2. Macknade WTP addition of Soda Ash: Soda ash is added to the aerator to stabilise ph levels in the raw water. Blocks of soda ash are added after a ph test. No defined amount is required, but is generally added on a weekly basis. In the future HSC will progress to a pump dosing system as the chemical control systems are updated. Forrest Beach WTP addition of Lime: Lime is added to the mechanical hopper and is distributed to the sedimentation channel to assist in the removal iron and ph correction. No defined amount is required, but it depends on flow rate and is checked on a daily basis. This data is not currently available, but the reticulation mains are currently being mapped and will be considerably accurate. Mapping of Assets has been included in the RMIP. Appendix E Appendix B & C (Schematics) Table 2-2 Listing of Treatment Process and Disinfection Process. Identify the hazards and hazardous events the drinking water service provider considers may affect the quality of water to which the service relates. Consider the hazards and hazardous events associated with; 1. The raw water intake infrastructure Nil. at Herbert River; The raw water intake is a part of the underground gallery. Collapse of infrastructure is not considered a risk. Biological hazards have been covered for River and Groundwater Systems already in the risk assessment. Nil. b 2. Chemical dozing failures with respect to manual dosing of lime and soda ash; Added to Risk Assessment Item No. 55 and 58. Table 4-6 Hazard Identification, Risk Assessment and Uncertainty 3. Runoff not being directed off roof and non-vermin proof Ingham Tower; Error in Table 2-3, Ingham Water Tower has been updated to no issue with run-off or vermin, Forrest Beach Reservoir has been updated to reflect RMIP. Forrest Beach Reservoir already in Risk Table. Table 2-3 Distribution and Reticulation System and Reservoirs 4. Underground gallery for Ingham Pump Station WTP; As per item 1 above the raw water intake is part of the underground gallery. Refer to Appendix E for further clarification. Nil. - ii -

4 Additional Information Required 5. Clear and final water tanks in Macknade WTP e.g. runoff is/is not directed off roof and is/is not vermin-proof?; and Council s Response As per update to Table 2-3 reservoirs at Macknade WTP are vermin proof with runoff directed off roof. Error was made in original table. Relevant Section Of DWQMP Nil. c c c 6. Process steps such as aeration, sedimentation channels applicable to Ingham Depot and Forrest Beach WTPs. Item 44 in the Risk Assessment Table (Table 4-6) addresses the risk associated with open filtration systems causing the growth of cyanobacteria. This risk is in relation to Ingham Depot and Forrest Beach WTP as they both consist of the aeration and sedimentation process. This risk has also been identified in the RMIP and includes actions to be taken to reduce the residual risk. Include an assessment of the risks posed by hazards and hazardous events. Consider potential risk(s) posed by the above applicable hazards and hazardous events Based on Table 4-2, re-evaluate the assessed maximum risk levels for all biological hazards in Table 4-6, e.g. qualitive measure of consequence/impact for bacteria & viruses, protozoa & pathogens etc should be a major or catastrophic instead of minor; Updates as per hazards and hazardous events identified in Section b above. The following Risks were re-evaluated: Contamination from Septic tanks & sewer mains Maximum Risk Consequence 1 upgraded from a Minor to Major resulting in an increase of Residual Risk Level. Contamination from Sewerage Treatment Plant Maximum Risk Consequence upgraded from 2 a Minor to Major resulting in an increase of Residual Risk Level. Chemical Dosing Failures Maximum Risk Consequence upgraded from a Moderate to 41 Catastrophic resulting in an increase of Residual Risk Level. Inadequate Mixing Maximum Risk Consequence upgraded from a Moderate to 42 Catastrophic resulting in an increase of Residual Risk Level. Inadequate repair and maintenance, inadequate system flushing - Maximum Risk 63 Consequence upgraded from a Moderate to Major resulting in an increase of Residual Risk Level. Commissioning new mains - Maximum Risk Consequence upgraded from a Moderate to 64 Major resulting in an increase of Residual Risk Level. Stagnation - Maximum Risk Consequence 65 upgraded from a Moderate to Major resulting in an increase of Residual Risk Level. Cleaning of mains (use of improper equipment, incorrect methods, lack of cleaning strategy) - 66 Maximum Risk Consequence upgraded from a Moderate to Major resulting in an increase of Residual Risk Level. Animals access through overflow drains, etc - Maximum Risk Consequence upgraded from a 68 Minor to Major resulting in an increase of Residual Risk Level. Rainwater ponding on reservoir roof - Maximum Risk Consequence upgraded from a Moderate 69 to Major resulting in an increase of Residual Risk Level. Table 4-6 Hazard Identification, Risk Assessment and Uncertainty Table 4-6 Hazard Identification, Risk Assessment and Uncertainty Table 4-6 Hazard Identification, Risk Assessment and Uncertainty - iii -

5 c c d d d d d e e Additional Information Required Council s Response Relevant Section Of DWQMP In table 4.6, group hazards that can be The hazards have been grouped so that the type of Table 4-6 Hazard managed by similar treatment hazard and the preventive measures have been put Identification, Risk process(es) e.g. bacteria & viruses, together. Please note that the item numbers had to be Assessment and nitrates/nitrites; and reshuffled. Uncertainty Table 5-1 Existing and Proposed Preventative Measures Explain the comment most places The statement has been amended as follows: Table 4-6 Hazard have more than one plant to supply for Most schemes have more then one water supply source. Identification, Risk items 38 & 40 in the existing Scheme 1 has two WTP's which provides two water Assessment and preventative measures/barriers column supplies to the Ingham district. Scheme 2 is connected to Uncertainty of Table 4-6 (and repeated in Table 5- Scheme 1 and also has two WTP's. Forrest Beach is the Table 5-1 Existing 1) of the plan. only standalone WTP, but depending on funding there is a and Proposed proposed connection to Scheme 1 and 2. Preventative Measures Demonstrate how the drinking water service provider intends to manage the risks posed by the hazards and hazardous events Clarify description of exceedance for Updated Description of Level to Exceedance of Table 5-2 Incident/ level 1 incident/emergency in Table 5-2 operational limit has occurred but managed through Emergency Levels of plan e.g. exceedance of operational operational and maintenance procedures. limit; Include external communication protocol in the Table 5-3 of the plan e.g. reporting to regulator, Queensland Health; Amend table 5-4 Risk Management Improvement Plan in the plan to include additional improvement action(s) that may arise from the risk assessment; Explain record retention requirements in section 5.5 Service Wide Support Information Management of the plan e.g. for internal and external (including regulatory) reporting. Report exceedance to regulator added to communication protocols to relative items. Risk Management Improvement Plan remains unchanged as residual risks are below the identified risk level of a Medium (6). Items 1 and 2 in the risk assessment have increased above the Medium (6) level but a preventative measure to increase certainty has already been identified in the RMIP. Section added under Section 5.5 Service Wide Support Information Management. Table 5-3 Management of Incidents and Emergencies and Emergency Contact Details and Protocols Nil. Section Record Retention Requirements Include details of the operational and verification monitoring programs under the plan, including the parameters to be used for compliance with the plan to the extent the plan requires the provider to maintain water quality in accordance wit the water quality criteria for drinking water. Include all grab sample locations marked on schematics of Appendix C in Operational Monitoring Table 6-1 of the plan e.g. raw water intake at Herbert River, bore raw water for Forrest Beach WTP. The grab samples were originally marked on the water treatment plant schematics in Appendix C, but these have been updated so they stand out. Appendix C - iv -

6 HINCHINBROOK SHIRE COUNCIL ADDENDUM NOTICE REVISION C As per the Information Requirement Notice dated 7 February 2013, the following is a list of Amendments to Hinchinbrook Shire Council s Drinking Water Quality Management Plan in order for the Plan to obtain approval under the Water Supply (Safety and Reliability) Act a a a b b Additional Information Required Council s Response Include an assessment of the risks posed by hazards and hazardous events. Re-evaluate the consequence (column 5) for item numbers 8, 9, 10, 11, 12, 13, 43, 44, 45, 50, 51, 64 and consequence (column 9) for all biological hazards in table 4-6 such that the consequence is consistent with the definitions in table 4-2. For example, the major and catastrophic consequence description refers to acute health risks (e.g. pathogens) whereas other consequence description refers to either chronic health risks or aesthetic parameters; and In table 4-6 Hazard Identification, Risk Assessment and Uncertainty, hazards (column 4) that are managed by the same existing preventive measures/barriers must be separated from hazards that are not managed by those existing preventive measures/barriers. For example, filtration is an effective barrier for protozoa whereas chlorination is an effective treatment for bacteria and viruses. The consequence for the item numbers mentioned was re-evaluated to reflect the definitions in table 4-2. The acceptable level of residual risk has been increased to anything below or equal to a Medium (8). Table 5-1 has been adjusted to reflect the changes in the acceptable level of residual risk. An additional column was added (Column 9) to table 4-6 which outlines the hazard applicable to the existing preventative measure. Relevant Section Of DWQMP Table 4-6 Hazard Identification, Risk Assessment and Uncertainty Table 5-1 Existing and Proposed Preventative Measures. Section 5 Managing Risks Table 4-6 Hazard Identification, Risk Assessment and Uncertainty Demonstrate how the drinking water service provider intends to manage the risks posed by the hazards and hazardous events Amend table 5-4 Risk Management Improvement Plan in the plan to include: 1. Pump dosing system to update The upgrade of the pump dosing system at Macknade chemical control system at WTP has been added to table 5-4 Risk Management Macknade Water Treatment Plant; Improvement Plan. and 2. Addition improvement action(s) No additional improvement actions arose from reevaluating that may arise when updating the the risk assessment. risk assessment. Table 5-4 Risk Management Improvement Plan. - v -

7 HINCHINBROOK SHIRE COUNCIL ADDENDUM NOTICE REVISION D As per the Review conducted on the 25 March 2015, the following is a list of Amendments to Hinchinbrook Shire Council s Drinking Water Quality Management Plan: Item No. Amendment Description Relevant Section of the DWQMP 1 Updated all Water Treatment Plant Schematics to include the addition of fluoride. Bore descriptions for Macknade WTP have been amended to include the change of Macknade Well 2 and 3 to Bore 2 and 3 Appendix C SK-W-0003 SK-W-0005 SK-W-0006 SK-W Forrest Beach 3.8 ML Reservoir is now vermin proof Table Key Stakeholders table updated to provide final approved copy of DWQMP upon request. Updated raw water source details for Macknade Water Treatment Plant. Macknade Well 2 and 3 are now Bore 2 and 3. Bore descriptions for upgraded bores at Halifax Water Treatment Plant remain the same. Added fluoridation to the treatment processes. Removed outline on Risk Assessment that identified future risks associated with the implementation of fluoride in the water supply. Fluoride has since been implemented. Updated Organisational Structure to include changes to the Water and Sewerage Supervisor position. This is now separated into two positions; Operations Team Leader and Treatment Team Leader. CEO details to updated in the Incidents and Emergency Contact Details and Protocols RMIP updated to reflect items completed by Council, in progress, overdue and new items identified. New column added. Fluoride daily samples (SCADA and benchtop) added to the operational monitoring table. Table 2-4 Table 3-46 Figure 3.4 SK-W-0003 SK-W-0006 Table 2-2 Table 4-6 Figure 5.1 Table 5-3 Table 5-4 Table Monthly NATA fluoride verification samples and weekly reticulation samples added to the verification monitoring table. Update frequency of Standard Water Analysis to monthly at the treatment plant outlet. Updated the Local Disaster Management Plan to its current revision. Appendix H has been removed as it is included in the updated Local Disaster Management Plan. Table 6-2 Appendix G - vi -

8 Document Control Rev Date Revision Details Author Reviewer Approver A 01/06/2012 For Approval M Vecchio P Martin DERM B 19/11/2012 C 07/03/2013 D 07/05/2015 Response to Information Requirement Notice (dated 06/09/2012) Response to Information Requirement Notice (dated 07/02/2013) Amendments required as part of the Review completed on 24 March M Vecchio P Martin DERM M Vecchio P Martin DEWS M Vecchio P Martin DEWS - vii -

9 TABLE OF CONTENTS 1 REGISTERED SERVICE DETAILS Application Form Further Information Required DETAILS OF INFRASTRUCTURE FOR PROVIDING THE SERVICE Schematics Source Details Treatment Process and Disinfection Process Infrastructure Details Key Stakeholders IDENTIFY HAZARDS AND HAZARDOUS EVENTS Information Gathering Water Quality and Catchment Characteristics Scheme 1 Ingham Water Supply Scheme 2 Lower Herbert Water Supply Scheme 3 Forrest Beach Water Supply Snapshot Monitoring Catchment Characteristics Hazard Identification Hazard Identification and Risk Assessment Team ASSESSMENT OF RISKS Methodology Assessment of Risk Existing Preventative Measures/Barriers and Residual Risk Uncertainties Key Stakeholders MANAGING RISKS Risk Management Measures Existing Preventative Measures Proposed Preventative Measures Operational and Maintenance Procedures Management of Incidents and Emergencies Communication Protocol Notifying the Consumer Risk Management Improvement Program Service Wide Support Information Management Record Retention Requirements OPERATIONAL AND VERIFICATION MONITORING PROGRAMS Operational Monitoring

10 6.2 Verification Monitoring APPENDIX A - APPROVAL APPLICATION FORM APPENDIX B - WATER SUPPLY SCHEMATICS Overall Schematic Layout Scheme 1 Ingham Water Supply Scheme 2 Lower Herbert Water Supply Scheme 3 Forrest Beach Water Supply APPENDIX C - WATER TREATMENT PLANT SCHEMATICS Water Treatment Plants Schematics Scheme Water Treatment Plants Schematics Scheme Water Treatment Plant Schematics Scheme APPENDIX D - WATER QUALITY DATA Raw Water Scheme Raw Water Scheme Raw Water Scheme Treated Water Reticulated Water APPENDIX E BORE LOGS Scheme 1 Ingham Water Supply Tokalon Well Como Road Bore Como Road Bore Scheme 2 Lower Herbert Water Supply Halifax Well Halifax Well Halifax Bore Macknade Bore Scheme 3 Forrest Beach Water Supply Forrest Beach Bore Forrest Beach Bore APPENDIX E INGHAM PUMP STATION GALLERY APPENDIX F ORDER IN COUNCIL APPENDIX G LOCAL DISASTER MANAGEMENT PLAN

11 LIST OF FIGURES Figure 1.1 Hinchinbrook Shire Council Water Network Locality Map... 7 Figure 3.1 Herbert River Catchment Map (Terrain Natural Resource Management) Figure 3.2 Herbert River Catchment Land Use Map (Supplied By Australia Bureau of Statistics) Figure 3.3 Scheme 1 Bore/Well Identification Map Figure 3.4 Scheme 2 Macknade Water Treatment Plant Bore/Well Identification Map Figure 3.5 Scheme 2 Halifax Water Treatment Plant Bore/Well Identification Map Figure 3.6 Scheme 3 Forrest Beach Bore/Well Identification Map Figure 3.7 Reproduced from Queensland Water Resources Commission Report 1978: Groundwater Investigation Herbert River Area by Randall Cox Figure 3.8 Reproduced from Queensland Water Resources Commission Report 1978: Groundwater Investigation Herbert River Area by Randall Cox Figure 5.1 Organisational Chart for Water Department Figure Aluminium in Raw Water for Scheme Figure Boron in Raw Water for Scheme Figure Chloride in Raw Water for Scheme Figure Colour in Raw Water for Scheme Figure 10.5 Copper in Raw Water for Scheme Figure Fluoride in Raw Water for Scheme Figure 10.7 Hardness as CaCO3 in Raw Water for Scheme Figure Iron in Raw Water for Scheme Figure Manganese in Raw Water for Scheme Figure Nitrate as NO3 in Raw Water for Scheme Figure ph in Raw Water for Scheme Figure Sodium in Raw Water for Scheme Figure Sulfate in Raw Water for Scheme Figure Total Dissolved Solids in Raw Water for Scheme Figure Turbidity in Raw Water for Scheme Figure Zinc in Raw Water for Scheme Figure Aluminium in Raw Water for Scheme Figure Boron in Raw Water for Scheme Figure Chloride in Raw Water for Scheme Figure Colour in Raw Water for Scheme Figure Copper in Raw Water for Scheme Figure Fluoride in Raw Water for Scheme Figure Hardness as CaCO3 in Raw Water for Scheme Figure Iron in Raw Water for Scheme Figure Manganese in Raw Water for Scheme Figure Nitrate as NO3 in Raw Water for Scheme Figure ph in Raw Water for Scheme Figure Sodium in Raw Water for Scheme Figure Sulfate in Raw Water for Scheme Figure Total Dissolved Solids in Raw Water for Scheme Figure Turbidity in Raw Water for Scheme Figure Zinc in Raw Water for Scheme Figure Aluminium in Raw Water for Scheme Figure Boron in Raw Water for Scheme Figure Chloride in Raw Water for Scheme Figure Colour in Raw Water for Scheme Figure Copper in Raw Water for Scheme Figure Fluoride in Raw Water for Scheme Figure Hardness as CaCO3 in Raw Water for Scheme Figure Iron in Raw Water for Scheme Figure Manganese in Raw Water for Scheme Figure Nitrate as NO3 in Raw Water for Scheme Figure ph in Raw Water for Scheme Figure Sodium in Raw Water for Scheme Figure Sulfate in Raw Water for Scheme Figure Total Dissolved Solids in Raw Water for Scheme Figure Turbidity in Raw Water for Scheme Figure Zinc in Raw Water for Scheme Figure Aluminium in Treated Water for Scheme 1, 2 and Figure Boron in Treated Water for Scheme 1, 2 and Figure Chloride in Treated Water for Scheme 1, 2 and Figure Colour in Treated Water for Scheme 1, 2 and Figure Copper in Treated Water for Scheme 1, 2 and

12 Figure Fluoride in Treated Water for Scheme 1, 2 and Figure Hardness as CaCO3 in Treated Water for Scheme 1, 2 and Figure Iron in Treated Water for Scheme 1, 2 and Figure Manganese in Treated Water for Scheme 1, 2 and Figure Nitrate as NO3 in Treated Water for Scheme 1, 2 and Figure ph in Treated Water for Scheme 1, 2 and Figure Sodium in Treated Water for Scheme 1, 2 and Figure Sulfate in Treated Water for Scheme 1, 2 and Figure Total Dissolved Solids in Treated Water for Scheme 1, 2 and Figure Turbidity in Treated Water for Scheme 1, 2 and Figure Zinc in Treated Water for Scheme 1, 2 and Figure Aluminium in Reticulated Water for Scheme 1, 2 and Figure Boron in Reticulated Water for Scheme 1, 2 and Figure Chloride in Reticulated Water for Scheme 1, 2 and Figure Colour in Reticulated Water for Scheme 1, 2 and Figure Copper in Reticulated Water for Scheme 1, 2 and Figure Fluoride in Reticulated Water for Scheme 1, 2 and Figure Hardness as CaCO3 in Reticulated Water for Scheme 1, 2 and Figure Iron in Reticulated Water for Scheme 1, 2 and Figure Manganese in Reticulated Water for Scheme 1, 2 and Figure Nitrate as NO3 in Reticulated Water for Scheme 1, 2 and Figure ph in Reticulated Water for Scheme 1, 2 and Figure Sodium in Reticulated Water for Scheme 1, 2 and Figure Sulfate in Reticulated Water for Scheme 1, 2 and Figure Total Dissolved Solids in Reticulated Water for Scheme 1, 2 and Figure Turbidity in Reticulated Water for Scheme 1, 2 and Figure Zinc in Reticulated Water for Scheme 1, 2 and Figure 12.1 Existing gallery originally constructed in Figure 12.2 Preparing for upgrade during the later 1990 s Figure 12.3 Preparing for upgrade during the later 1990 s Figure 12.4 New 500mm slotted pipe Figure 12.5 Inserting new 500mm slotted pipe LIST OF TABLES Table 1-1 Listing of Drinking Water Supplies... 6 Table 2-1 Listing of Source Details for each Scheme... 8 Table 2-2 Listing of Treatment Process and Disinfection Process... 9 Table 2-3 Distribution and Reticulation System and Reservoirs Table 2-4 Stakeholders Table 3-1 Herbert River Raw Water Quality (Physical and Chemical Analysis) Table 3-2 Tokalon Well 1 Raw Water Quality (Physical and Chemical Analysis) Table 3-3 Tokalon Well 2 Raw Water Quality (Physical and Chemical Analysis) Table 3-4 Tokalon Well 3 Raw Water Quality (Physical and Chemical Analysis) Table 3-5 Como Bore 4 Raw Water Quality (Physical and Chemical Analysis) Table 3-6 Como Bore 5 Raw Water Quality (Physical and Chemical Analysis) Table 3-7 Combined Bores Raw Water Quality (Physical and Chemical Analysis) Table 3-8 Ingham River Pump Station Treated Water Quality (Physical and Chemical Analysis) Table 3-9 Depot Treatment Plant Treated Water Quality (Physical and Chemical Analysis) Table 3-10 Reticulated Water Quality Table 3-11 Bacteria Testing for E. Coli Scheme 1 Reticulated Water Quality Table 3-12 Water Quality Complaints Scheme Table 3-13 Macknade Well 1 Raw Water Quality (Physical and Chemical Analysis) Table 3-14 Macknade Well 2 Raw Water Quality (Physical and Chemical Analysis) Table 3-15 Macknade Well 3 Raw Water Quality (Physical and Chemical Analysis) Table 3-16 Macknade Bore 4 Raw Water Quality (Physical and Chemical Analysis) Table 3-17 Macknade Bore 5 Raw Water Quality (Chemical Analysis) Table 3-18 Macknade Combined Bores Raw Water Quality (Physical and Chemical Analysis) Table 3-19 Halifax Well 1 Raw Water Quality (Physical and Chemical Analysis) Table 3-20 Halifax Bore 2 Raw Water Quality (Physical and Chemical Analysis) Table 3-21 Halifax Bore 3 Raw Water Quality (Physical and Chemical Analysis) Table 3-22 Halifax Well 4 Raw Water Quality (Physical and Chemical Analysis) Table 3-23 Halifax Bore 5 Raw Water Quality (Physical and Chemical Analysis) Table 3-24 Halifax Combined Bore Raw Water Quality (Physical and Chemical Analysis) Table 3-25 Halifax WTP Treated Water Quality (Physical and Chemical Analysis)

13 Table 3-26 Macknade WTP Treated Water Quality (Physical and Chemical Analysis) Table 3-27 Reticulated Water Quality Table 3-28 Bacteria Testing for E. Coli Scheme 2 Reticulated Water Quality Table 3-29 Water Quality Complaints Scheme Table 3-30 Well 1 Raw Water Quality (Physical and Chemical Analysis) Table 3-31 Well 2 Raw Water Quality (Physical and Chemical Analysis) Table 3-32 Well 3 Raw Water Quality (Physical and Chemical Analysis) Table 3-33 Bore 4 Raw Water Quality (Physical and Chemical Analysis) Table 3-34 Bore 6 Raw Water Quality (Physical and Chemical Analysis) Table 3-35 Bore 7 Raw Water Quality (Physical and Chemical Analysis) Table 3-36 Combined Bores Raw Water Quality (Physical and Chemical Analysis) Table 3-37 Treated Water Quality (Physical and Chemical Analysis) Table 3-38 Reticulated Water Quality Table 3-39 Bacteria Testing for E. Coli Scheme 3 Reticulated Water Quality Table 3-40 Water Quality Complaints Scheme Table 3-41 Snapshot Monitoring Results for Toxic Cyanobacteria Table 3-42 Snapshot Monitoring Results Summary of Radiation Table 3-43 Snapshot Monitoring Anions and Metals Table 3-44 Snapshot Monitoring SWA and Pesticides Table 3-45 Herbert Catchment Characteristics Table 3-46 Bore Details Table 3-47 Hazard Identification and Risk Assessment Team Table 4-1 Qualitative Measures of Likelihood Table 4-2 Qualitative Measures of Consequence or Impact Table 4-3 Qualitative Risk Analysis Matrix Level of Risk Table 4-4 Level of Uncertainty Table 4-5 Stakeholders Risk Assessment Table 4-6 Hazard Identification, Risk Assessment and Uncertainty Table 5-1 Existing and Proposed Preventative Measures Table 5-2 Incident/Emergency Levels Table 5-3 Management of Incidents and Emergencies and Emergency Contact Details and Protocols Table 5-4 Risk Management Improvement Plan Table 5-5 Summary of Water Quality Management Information Table 6-1 Operational Monitoring Scheme 1, 2 and Table 6-2 Verification Monitoring Scheme 1, 2 and Table 6-3 Verification Monitoring Locations for Scheme 1, 2 and

14 Population Served Connections Demand ML/year Population Served Connections Demand ML/year HINCHINBROOK SHIRE COUNCIL 1 REGISTERED SERVICE DETAILS 1.1 Application Form Hinchinbrook Shire Council (HSC) is responsible for the management of the shire s potable water reticulation network and provision of safe and reliable drinking water to residents. The Service Provider Number for HSC is: SP62 Refer Appendix A for the Drinking Water Quality Management Plan Approval Application Form. 1.2 Further Information Required Table 1-1 identifies ownership, operational responsibilities and the context of the water supply schemes in terms of current and future population as well as demand. Table 1-1 Listing of Drinking Water Supplies Current Projected in 10 Years Scheme Name Operator Communities Served SCHEME 1 Ingham Water Supply Hinchinbrook Shire Council Ingham Trebonne Toobanna Blackrock Foresthome Victoria Plantation Braemeadows SCHEME 2 Lower Herbert Water Supply Hinchinbrook Shire Council Halifax Cordelia Macknade Bemerside Lucinda Taylors Beach SCHEME 3 Forrest Beach Water Supply Hinchinbrook Shire Council Forrest Beach

15 Figure 1.1 Hinchinbrook Shire Council Water Network Locality Map - 7 -

16 2 DETAILS OF INFRASTRUCTURE FOR PROVIDING THE SERVICE 2.1 Schematics There are three schemes under the control of Hinchinbrook Shire Council: Ingham Water Supply Lower Herbert Water Supply Forrest Beach Water Supply Schematics of each system as well as an overall schematic are provided in Appendix B. Key statistics which are relevant to each supply are summarised in Table 2-1. Schematics of each Water Treatment Plant outlined in Table 2-2, is provided in Appendix C. Bore locations are further explained in Section 3.3, including locality maps. 2.2 Source Details Table 2-1 provides a description of the water sources and sourcing infrastructure for each scheme. Hinchinbrook Shire Council has an Order in Council to remove water from the Herbert River. This Order is included in Appendix F. Table 2-1 Listing of Source Details for each Scheme SCHEME 1 Ingham Water Supply SCHEME 2 Lower Herbert Water Supply SCHEME 3 Forrest Beach Water Supply Source Herbert River Groundwater (Bore) Groundwater (Bore) Percent of Supply Depends on water quality in river. Changes on a regular basis. 90% (Depending on season) 100% Reliability Variable (only used during dry season) High High Water Quality Issues High turbidity if extracting during high rainfall periods. In events of high rainfall, water is circulated from Ingham Depot to feed the reservoir. Low ph in groundwater. Soda ash is added during the treatment process. (Macknade WTP) Stand alone water supply that relies only on bore water. High iron levels and other aesthetic issues are present in the water source. Source Groundwater (Bore) Scheme 1 (combination of both bore and river water) Percent of Supply Depends on water quality in river. Changes on a regular basis. Ingham Depot WTP has the capacity to full supply Scheme 1. 10% (Depending on season) Reliability High High Water Quality Issues Are there any sources that do not undergo treatment prior to supply? Water quality is very good, no major issues. High turbidity if extracting during high rainfall periods. In events of high rainfall, water is circulated from Ingham Depot to feed the reservoir. No - 8 -

17 TREATMENT PLANT A TREATMENT PROCESS HINCHINBROOK SHIRE COUNCIL 2.3 Treatment Process and Disinfection Process Table 2-2 provides a description of the water treatment infrastructure and processes, for each water source as well as the disinfection process for each drinking water source. Table 2-2 Listing of Treatment Process and Disinfection Process SCHEME 1 SCHEME 2 Ingham Water Supply Lower Herbert Water Supply SCHEME 3 Forrest Beach Water Supply Name Ingham Pumping Station Halifax Treatment Plant Forrest Beach Treatment Plant Location Process Lot 1 RP Pump Station Road, Ingham Raw water is sourced via an underground timber gallery, which utlises sand filtration. A section of the gallery can be bypassed if a larger flow rate is required. If turbidity of the water is high the bypass should not be used. A detailed plan and photos of the underground gallery during construction are provided in Appendix E. The low lift pumps are operated based on the water level in the reservoir when the Herbert River water quality is acceptable. New groundwater bore pumps on the river bank are being developed to fill the reservoir when it is not possible to take water from the river. Chlorination of raw water into the reservoir (sodium hypochlorite). Fluoridation of treated water into the reservoir. The recirculation pump is timed. The water supply pumps are operated based on the demand in the water reticulation network. An altitude valve is actuated to allow treated water from the Depot WTP to backfill the reservoir. A chlorine analyser is installed to monitor the residual chlorine of the treated water and regulate the hypochlorite dosing. Inlet flow meter is installed upstream of the reservoir. Outlet flow meter is installed downstream of the water supply pumps. Lot 1 RP Lucinda Point Road, Halifax Cascade Aerator Three sand filters (only 2 in use). There is no filter backwash in the sand filters, they are either skimmed or sand is replaced. Clear Water Tank Chlorination in the clear water tank (sodium hypochlorite) Recirculation pump to mix the water in the clear water tank. Automatically operated based on the level of the water reservoir. Recirculation is required as it is a large volume storage tank and may not be turned over regularly. Recirculated to maintain chlorine residual. Fluoridation of treated water. Water supply pumps to Halifax and Lucinda. Automatically operated based on the demand of the water reticulation network. A chlorine analyser is installed in the recirculation loop to monitor the residual chlorine of the treated water and regulate the hypochlorite dosing. Outlet flow meter is installed downstream of the water supply pumps. Lot 7 RP Forrest Beach Road, Forrest Beach Cascade Aerator Lime is added to the mechanical hopper and is distributed to the sedimentation channel to assist in the removal iron and ph correction. No defined amount is required, but it depends on flow rate and is checked on a daily basis. Water passes through a concrete sedimentation channel to reduce velocity of water to allow heavy sediment and grit to settle to the bottom of the basin. Sprinklers are in place to reduce algae growth. Two sand filters. There is no filter backwash in the sand filters, they are either skimmed or sand is replaced. Chlorination (sodium hypochlorite) into the clear water well Recirculation pump around the clear water well. Operating continuously. Fluoridation of treated water. Low lift pumps to transfer water to the 3800m 3 reservoir at the other end of the site. Operated based on the water level in the reservoir. Water supply pumps to the Forrest Beach reticulation network. Operated based on demand in the water reticulation network. A chlorine analyser is installed in the recirculation loop to monitor the residual chlorine of the treated water and regulate the hypochlorite dosing. Outlet flow meter is installed downstream of the water supply pumps. Design Capacity (20 hr operation) kl/day 1800 kl/day 3200 kl/day Daily Flow Range Chemicals Added Standby Chemical Dosing Facilities (Y/N) Minimum = 0 m³/day (during wet season) Average = 208 m³/day Maximum = 705 m³/day Sodium Hypochlorite Sodium Fluoride Minimum = 17 m³/day Average = 125 m³/day Maximum = 165 m³/day Sodium Hypochlorite Sodium Fluoride Minimum = 477 m³/day Average = 725 m³/day Maximum = 1000 m³/day Sodium Hypochlorite Lime Sodium Fluoride Y (manual) Y (manual) Y (manual) - 9 -

18 TREATMENT PLANT B TREATMENT PROCESS DISINFECTION PROCESS HINCHINBROOK SHIRE COUNCIL SCHEME 1 Ingham Water Supply SCHEME 2 Lower Herbert Water Supply SCHEME 3 Forrest Beach Water Supply Water Sourced From and % % of Average Day Demand Provided % of Scheme Supply Distribution Area Supplied Bypasses/ Variations Depends on water quality in river. Supply from each scheme depends on seasonal changes. At times Ingham Depot can be supplying 100% of the average day demand. Altitude valve to allow filling reservoir from Ingham Depot WTP. Raw water intake Underground Gallery flap on well to allow greater flow into filtration system. By closing the bypass all water filters through the sand bed. Groundwater Bores = 90% (approx) Water from Scheme 1 = 10% (approx) 25% (will increase to 30% when bores are upgraded) 25% (will increase to 30% when bores are upgraded) Nil Groundwater Bores = 100% 100% 100% Emergency line in WTP. Allows treated water to be pumped directly to the water tower from the clear water tank, diverting the high lift reservoir. Location After flow meter prior to entering reservoir. Into clear water tank. Into clear water well. Type Sodium Hypochlorite Sodium Hypochlorite Sodium Hypochlorite Dose Rate 1.3 mg/l, increased to 1.6 mg/l in the wet season 1.3 mg/l, increased to 1.6 mg/l in the wet season 1.3 mg/l, increased to 1.6 mg/l in the wet season Target Residual Levels 1.3 mg/l when exits plant 0.6 mg/l at furthest point 1.3 mg/l when exits plant 0.6 mg/l at furthest point 1.3 mg/l when exits plant 0.6 mg/l at furthest point Duty/Standby Only duty pumps, no standby pumps Only duty pumps, no standby pumps Only duty pumps, no standby pumps Dosing Arrangements Depolox 4 Chlorine Analyser Residual Analyser Will be renewed over next 2 years Depolox 3 Chlorine Analyser Residual Analyser Will be renewed over next 2 years Depolox 4 Chlorine Analyser Residual Analyser Alarms SCADA System: Failure Low residual High residual SCADA System: Failure Low residual High residual SCADA System: Failure Low residual High residual Name Depot Treatment Plant Macknade Water Treatment Plant Location Lot 95 CP Council Depot Martin Street, Ingham Lot 1 RP Marbelli Street, Macknade Process Cascade Aerator Water passes through a concrete sedimentation channel to reduce velocity of water to allow heavy sediment and grit to settle to the bottom of the basin. Sprinklers are in place to reduce algae growth. Sand Filters (4 in total, only 2 in use) There is no filter backwash in the sand filters, they are either skimmed or sand is replaced. Chlorination (sodium hypochlorite) Covered Clearwater Reservoir 3800m 3 Recirculation Pump is timed to return flow upstream of the aeration cascade. Recirculation is required as it is a large volume storage tank Cascade Aerator Soda ash is added to the aerator to stabilise ph levels in the raw water. Blocks of soda ash are added after a ph test. No defined amount is required, but is generally added on a weekly basis. In the future HSC will progress to a pump dosing system as the chemical control systems are updated. Two sand filters. There is no filter backwash in the sand filters, they are either skimmed or sand is replaced. Chlorination (sodium hypochlorite) Clear water tank Recirculation pump to mix in the clear water tank. Operated continuously. Final water tanks (4 in total,

19 DISINFECTION PROCESS HINCHINBROOK SHIRE COUNCIL Design Capacity (20 hr operation) Daily Flow Range SCHEME 1 Ingham Water Supply and may not be turned over regularly. Recirculated to maintain chlorine residual. Fluoridation of treated water. Final water is pumped to water reticulation. A chlorine analyser is installed in the recirculation loop to monitor the residual chlorine of the treated water and regulate the hypochlorite dosing. Outlet flow meter is installed downstream of the water supply pumps kl/day 3250 kl/day Minimum = 3100 m³/day Average = 3411 m³/day Maximum = 3915 m³/day SCHEME 2 Lower Herbert Water Supply hydraulically linked) Fluoridation of treated water. Separate water supply pumps to Halifax and Macknade/ Bemerside. Water supply pumps are operated based on demand in the water reticulation network. A chlorine analyser is installed in the recirculation loop to monitor the residual chlorine of the treated water and regulate the hypochlorite dosing. Two outlet flow meters are installed downstream of the water supply pumps to monitor the potable demand to Halifax and Macknade/Bemerside. Minimum = 751 m³/day Average = 901 m³/day Maximum = 1020 m³/day SCHEME 3 Forrest Beach Water Supply Chemicals Added Standby Chemical Dosing Facilities (Y/N) Sodium Hypochlorite Sodium Fluoride Y (manual) Sodium Hypochlorite Soda Ash Sodium Fluoride Y (manual) Water Sourced From and % Groundwater Bores = 100% Groundwater Bores = 100% % of Average Day Demand Provided % of Scheme Supply Distribution Area Supplied Bypasses/ Variations Depends on water quality in river. Supply from each scheme depends on seasonal changes. At times Ingham Depot can be supplying 100% of the average day demand. Depends on water quality in river. Supply from each scheme depends on seasonal changes. At times Ingham Depot can be supplying 100% of the water supply. Nil 75% 75% Nil Location Dosed post sand filters prior to entering reservoir. Dosed into sump post sand filters and prior to entering clear water tanks. Type Sodium Hypochlorite Sodium Hypochlorite Dose Rate 1.3 mg/l, increased to 1.6 mg/l in the wet season 1.3 mg/l, increased to 1.6 mg/l in the wet season Target Residual Levels 1.3 mg/l when exits plant 0.6 mg/l at furthest point 1.3 mg/l when exits plant 0.6 mg/l at furthest point Duty/Standby Only duty pumps, no standby pumps Only duty pumps, no standby pumps

20 RESERVOIRS DISTRIBUTION AND RETICULATION SYSTEM HINCHINBROOK SHIRE COUNCIL SCHEME 1 Ingham Water Supply SCHEME 2 Lower Herbert Water Supply SCHEME 3 Forrest Beach Water Supply Dosing Arrangements Alarms Residual Analyser Depolox 4 Chlorine Analyser SCADA System: Failure Low residual High residual Residual Analyser Depolox 4 Chlorine Analyser SCADA System: Failure Low residual High residual 2.4 Infrastructure Details Table 2-3 provides a description of the distribution and reticulation system and reservoirs for each scheme. Table 2-3 Distribution and Reticulation System and Reservoirs SCHEME 1 Ingham Water Supply Cast Iron Pipe Material Asbestos Cement PVC SCHEME 2 Lower Herbert Water Supply Asbestos Cement PVC SCHEME 3 Forrest Beach Water Supply Asbestos Cement PVC Age Range 1939 to present 1975 to present 1975 to present Approx % of Total Lengths Areas where potential long detention periods could be expected Areas where low water pressure could be expected during peak or other demand periods At this stage, we currently do not separate the water assets into individual schemes. We are currently going through the process of mapping our assets, which will assist in separating the assets into Scheme 1, 2 and mm = 42.1% 150mm = 32.3%. 200mm = 5.3% 225mm = 10% 250mm = 6.4% 300mm = 3.2% 375mm = 0.7% Cemetery Road Challands Street Industrial Avenue Foresthome Road Kehls Road Two Mile Road Three Mile Road Cemetery Road Foresthome Road Brolga Street Kehls Road Patterson Parade Fulton Drive Bullock Paddock Road Neames Inlet Road Patterson Parade Bullock Paddock Road Neames Inlet Road Beatts Road Allamanda Avenue Cassady Beach Road Bill Johnson Drive Forrest Drive Forrest Drive Bill Johnson Drive Cassady Beach Road GROUND RESERVOIR Name Ingham Reservoir Halifax Depot WPS Reservoir Forrest Beach WTP Reservoir Capacity (ML) Roofed (Y/N) Y Y Y Vermin-proof (Y/N) Y Y Y Runoff directed off roof (Y/N) Y Y Y GROUND RESERVOIR Name Ingham Depot WTP Reservoir Halifax WTP Clear Water Tank Clear Water Well Capacity (ML) Roofed (Y/N) Y Y Y Vermin-proof (Y/N) Y Y Y Runoff directed off roof (Y/N) Y Y Y GROUND RESERVOIR Name Macknade WTP Clear Water Tank Capacity (ML) Roofed (Y/N) Vermin-proof (Y/N) Runoff directed off roof (Y/N) Y Y Y

21 WATER QUALITY RESPONSIBILITY CHANGES RESERVOIRS HINCHINBROOK SHIRE COUNCIL GROUND RESERVOIR Name Capacity (ML) Roofed (Y/N) Vermin-proof (Y/N) Runoff directed off roof (Y/N) ELEVATED RESERVOIR SCHEME 1 Ingham Water Supply SCHEME 2 Lower Herbert Water Supply Macknade WTP Final Water Tank x 4 No. 1 = No. 2 = No. 3 = No. 4 = Y Y Y SCHEME 3 Forrest Beach Water Supply Name Ingham Tower Halifax Tower Forrest Beach Tower Capacity Roofed (Y/N) Y Y Y Vermin-proof (Y/N) Y Y Y Runoff directed off roof (Y/N) Y Y Y ELEVATED RESERVOIR Name Tokalon Tower Lucinda Reservoir Capacity Roofed (Y/N) Y Y Vermin-proof (Y/N) Y Y Runoff directed off roof (Y/N) Y Y Upstream Location Tablelands Regional Council and Hinchinbrook Shire Council Downstream Location Nil

22 2.4 Key Stakeholders Table 2-4 discusses which stakeholders are involved in the management of drinking water quality, and how they have been engaged in the process of preparing this Plan. Stakeholders are an entity that could possibly increase/decrease water quality risks including catchment groups (land-holders, industries, etc), catchment land use planners/controllers, treatment chemical suppliers, providers of engineering services, etc. Table 2-4 Stakeholders Organisation Contact Name and Details Relevance to management of drinking water quality Department of Environment and Resource Management Hinchinbrook Shire Council Terrain Tablelands Regional Council Peter Martin 25 Lannercost Street Ingham QLD 4850 Michael Nash Tyto Precinct Macrossan Avenue Ingham QLD 4850 (07) Mabel Street Atherton QLD 4883 (07) Regulator Supplier Natural Resource Management body for the Wet Tropics. Responsible for water quality changes upstream. How the stakeholder is engaged in the DWQMP Approver Creator Provide final approved copy of DWQMP upon request. Provide final approved copy of DWQMP upon request. Canegrowers Lannercost Street Ingham QLD 4850 (07) Representative body for Australian sugarcane growers. Provide final approved copy of DWQMP upon request. Sucrogen Administration (07) Key industry leader with the Hinchinbrook Shire Provide final approved copy of DWQMP upon request. Queensland Health Office of the Water Supply Regulator Ionics Australia Pty Ltd GE Power & Water Chemicals (Trading as Elite Chemicals) Queensland Health Building Charlotte Street Brisbane QLD 4000 (07) Level 3 Mineral House 41 George Street Brisbane QLD 4000 customerservice.anz@ge.com 1873 Lytton Road Lytton QLD 4178 (07) Completes analysis of water quality. Regulator Supplier of Disinfection Provide final approved copy of DWQMP upon request. Approver Discussed the potential issues due to shortage of chemical

23 3 IDENTIFY HAZARDS AND HAZARDOUS EVENTS 3.1 Information Gathering Water Quality and Catchment Characteristics Historical water quality data can assist in understanding source water characteristics and system performance. This can aid the identification of hazards and aspects of the drinking water supply system which requires improvement. Trend analysis and control charts to monitor water quality are used for recognising potential problems or hazards and the accumulation of any gradual changes or cumulative effects. Water quality testing data for physical and chemical analysis ranges from 1999 to Some raw water sources have minimal data available as these sources are not always in use and act as a back up water supply only. Bacteria testing for Escherichia Coli are available from 1981 to present for various sampling points for each scheme. The summaries below are to be read in conjunction with Appendix D Scheme 1 Ingham Water Supply Pesticide Residue Analysis Pesticide residue analysis occurs every 12 months for both untreated and treated samples. Herbicides including, Atrazine, Desethyl Atrazine and Hexazinone, have been recorded to have greater values than <0.1 µg/l, but have not exceeded the ADWG. Aluminium - ADWG 0.2 mg/l Samples taken from the Herbert River shows spikes in the level of aluminium (refer Figure 10.1), with the maximum sample of 0.71 mg/l. The sample taken from the aerator at the Ingham Depot (Combined Bores) sample also recorded some peaks in aluminium levels with the maximum value recorded being 0.25 mg/l. Treated water and raw water for Scheme 1 recorded levels of aluminium to be below the ADWG as shown in Figure and Figure respectively. No exceedences, trends, major variations or abnormal results have been recorded. Boron ADWG 0.6 mg/l Boron levels in raw water, treated water and reticulated water for scheme 1 are low and well below the guideline. No exceedences, trends, major variations or abnormal results have been recorded. Chloride ADWG 250 mg/l As shown in Figure 10.3 chloride levels are low for all raw water sources (river water and bore water) and the sampling data (available from 1998) shows that the chloride levels have not exceeded the ADWG in any source for Scheme 1. Figure shows that the chloride levels in treated water are low and well below the ADWG. The maximum recorded value for chloride in the treated water was 63 mg/l at the Ingham River Pump Station and 69 mg/l at the Ingham Depot Treatment Plant. Reticulated water also has low levels of chloride in the system, as shown in Figure 10.67, with a maximum of 31 mg/l. There is a fairly consistent range of results for chloride across the scheme with all samples being recorded under 70 mg/l. No exceedences, trends, major variations or abnormal results have been recorded. Colour ADWG 15 HTU The Herbert River exceeds the guideline for colour during heavy rainfall periods, but to avoid any exceedences sourcing water from the river is avoided during high flow. Figure 10.4 shows high levels of colour in the raw water from the Herbert with a maximum recorded value of 39 HU. Figure and Figure shows that the samples taken for colour in treated water and reticulated water respectively in Scheme 1 to be under the ADWG. A trend that can be identified in the sampling is the increase of colour in the Herbert River during high rainfalls. Due to only a small number of samples for the bores in Scheme 1 it is hard to identify if flooding affects the colour in bore water. It is evident in Como Road Bore 5 that increase in water colour occurred when the river recorded had a high peak in water colour. Copper ADWG 0.8 mg/l There are low readings of copper in all raw water sources, but some spikes have occurred in Bore 5 and at the Combined Bore, but all remain under the guideline. Treated and reticulated water also have low values for copper, which remain well under the guideline

24 Fluoride 1.5 mg/l The raw water sources for Scheme 1 have low presence of fluoride, but an abnormal result was recorded for the Herbert River in 2006, as shown in Figure It is thought that this is operator error when entering the sampling data into a spreadsheet. The result showed a reading of 9.1 mg/l of fluoride in the raw water sample which is much higher then the average of 0.4 mg/l in the 28 samples that are available for the river. Fluoride levels in treated water are well below the ADWG as shown in Figure Reticulated water also shows low levels of fluoride in the system, as shown in Figure Hardness as CaCO3 500 mg/l Scheme 1 recorded low readings for Hardness as CaCO3 in the raw water with values below 30 mg/l. Both treated water and reticulated water also record low values of hardness. No trends, spikes or abnormal results have been recorded. Iron 0.3 mg/l Iron levels in the Herbert River are significantly higher than iron recorded from the groundwater bores. The iron levels in the raw water from the Herbert are generally below the guideline with the maximum level recorded being 0.32 mg/l. Manganese 0.5 mg/l Levels of manganese in raw water for scheme 1 are low and well below the ADWG. There is one instance of an abnormal result of 0.9 mg/l from the Herbert River, as shown in Figure Manganese in Raw Water for Scheme 1Figure 10.9, it is assumed to be an error when entering the results into the spreadsheet. Manganese levels for treated and reticulated water are also very low and do not show any trends or major variations. Nitrate as NO3 50 mg/l Results for nitrate as NO3 from the Herbert are low and remain under 10 mg/l. Testing from the bore sites show that nitrate levels are higher then samples taken from the river, but still remain well under the ADWG. The nitrate levels in treated water are much the same as raw water, but still remain well under the guideline with no exceedences. Figure shows that the nitrate in reticulated water usually ranges between 10 mg/l to 20 mg/l. ph ADWG Figure shows the ph levels in the Herbert are between 6.5 and 8.5, which meets ADWG. The ph of the groundwater is low and generally falls below a ph of 6.5. Figure shows that treated water falls within the ADWG with no exceedences or abnormalities. Figure shows that reticulated water meets guidelines with no exceedences or abnormalities. Sodium ADWG 180 mg/l Figure shows low levels of sodium in the Herbert with slightly higher levels of sodium in the groundwater. Figure shows scattered values of sodium for treated water. The maximum sample taken from the Ingham River Pump Station is 53 mg/l with a minimum of 11 mg/l. The Ingham Depot Treatment Plant recorded a maximum of 62 mg/l and a minimum of 1.7 mg/l. Figure shows sodium levels in reticulation to be well below the ADWG. Sulfate 250 mg/l Sulfate measured in raw water samples for scheme 1 are low and insignificant, as shown in Figure A maximum of 17mg/L was recorded from the combined bores, which is well below the ADWG of 250 mg/l. Figure shows low level of sulphate in treated water. The maximum reading for sulphate recorded for treated water is 5.5 mg/l. Figure shows the level of sulphate in reticulated water, which are well below the guideline. No exceedence or major variations can be identified. Total Dissolved Solids 500 mg/l Samples taken for total dissolved solids show that the Herbert has slightly lower readings then samples taken from the bores. Treated and reticulated water shows similar results as shown in Figure and Figure

25 Turbidity 5 NTU Turbidity in the Herbert is quite high and increases during the wet season. Turbidity in the groundwater is low and acts as a back up supply to the river during the wet season. Prior to 1996 the Herbert River was the only source water for Scheme 1, until the bore fields south of Ingham were constructed. Figure shows the high levels of turbidity in the Herbert in comparison to the low levels from the bores. Figure shows the turbidity in treated water, results are quite scattered but all results for scheme 1 are below the ADWG. There is one instance that a high level of turbidity was recorded in the reticulation, as shown in Figure A result of 8 NTU was recorded at Hunter Street on 14 th July It is a recognised trend that higher turbidity occurs in the Herbert during high rainfall and flooding. Zinc ADWG 3 mg/l Most testing data for zinc shows low levels, but there are some peaks that have occurred in Como Road Bore 5 and the Combined Bores at Ingham Depot. Treated and reticulated water show low levels of zinc with no exceedences. E. Coli In Table 3-11 the bacterial testing data for E. Coli is tabulated into sample locations for each scheme. It shows that no E. Coli has been detected in the water samples since 1995, with 3 instances occurring in March A summary of the findings is below: The bacterial testing for E. Coli in the reticulated system for scheme 1 shows that the water supply has meet ADWG 99.54% between 1982 to 2011 with 2188 samples being taken. It is also evident that no breaches of the guideline have occurred since Table 3-1 Herbert River Raw Water Quality (Physical and Chemical Analysis) Sampling Location Herbert River Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l 2001 to Comments During high rainfall sourcing from the Herbert River ceases. Manganese, mg/l Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Herbert River has high turbidity. Good ph levels. The number of samples for individual bores can vary as samples are usually taken from the aerator (Combined Bores). Table 3-2 Tokalon Well 1 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Tokalon Well 1 Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l 2002 to Comments Not always in use, hence lack of sampling. The number of samples for individual bores can vary as samples are usually taken from the aerator (Combined Bores). Manganese, mg/l Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l

26 Table 3-3 Tokalon Well 2 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Tokalon Well 2 Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l 2002 to Comments ph average below guideline. The number of samples for individual bores can vary as samples are usually taken from the aerator (Combined Bores). Manganese, mg/l Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Table 3-4 Tokalon Well 3 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Tokalon Well 3 Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l 2002 to Comments ph average below guideline. The number of samples for individual bores can vary as samples are usually taken from the aerator (Combined Bores). Manganese, mg/l Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Table 3-5 Como Bore 4 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Como Road Bore 4 Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l 2002 to Comments No exceedances recorded. The number of samples for individual bores can vary as samples are usually taken from the aerator (Combined Bores). Manganese, mg/l Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l

27 Table 3-6 Como Bore 5 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Como Road Bore 5 Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l 2001 to Comments No exceedances recorded. The number of samples for individual bores can vary as samples are usually taken from the aerator (Combined Bores). Manganese, mg/l Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Table 3-7 Combined Bores Raw Water Quality (Physical and Chemical Analysis) Sampling Location Combined Bores Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l 1998 to Comments No exceedances recorded. Manganese, mg/l Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Table 3-8 Ingham River Pump Station Treated Water Quality (Physical and Chemical Analysis) Sampling Location Ingham River Pump Station Parameter Period No of Samples Results Max Average Min ADWG Limit (aesthetic/ health) Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l 2002 to Comments No exceedances recorded. Manganese, mg/l Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l

28 Table 3-9 Depot Treatment Plant Treated Water Quality (Physical and Chemical Analysis) Sampling Location Depot Treatment Plant Parameter Period No of Samples Results Max Average Min ADWG Limit (aesthetic/ health) Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l Manganese, mg/l 2004 to Comments No exceedances recorded. Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Table 3-10 Reticulated Water Quality Parameter Period No of Samples Results Max Average Min ADWG Limit (aesthetic/ health) Comments Aluminium, mg/l One exceedance Boron, mg/l of Turbidity Chloride, mg/l recorded Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l 2000 to Manganese, mg/l Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l

29 Table 3-11 Bacteria Testing for E. Coli Scheme 1 Reticulated Water Quality Sample Point Period No of Samples Passed Failed Comments Jabiru Street, Toobanna (Sample Point 5) 1998 to Trebonne State School (Sample Point 6) 1997 to Orient Road, Blackrock (Sample Point 8) 1997 to Gorton Street, Trebonne (Sample Point 10) 1997 to Halifax Road (Sample Point 18) 1998 to Victoria Mill Road (Sample Point 19) 1997 to Ingham Water Tower (Sample Point 21) 1982 to Tokalon Tower (Sample Point 22) 1983 to High Lift at Depot (Sample Point 23) 1983 to Trebonne Water Tower (Sample Point 24) 1982 to Hi Lift at River (Sample Point 25) 1997 to Exceeded guideline on 16 November 1988 and 1 March Townsville Road Old Library (Sample Point 31) 1982 to Exceeded guideline on 31 August Sewerage Plant (Sample Point 33) 2004 to Davidson Street, Ingham (Sample Point 35) 1982 to Exceeded guideline on 16 March Marina Parade, Ingham (Sample Point 36) 1982 to Exceeded guideline on 30 March Forgan Street, Ingham (Sample Point 37) 1982 to Exceeded guideline on 3 February 1982 and 4 December Palm Terrace, Ingham (Sample Point 38) 1984 to Sir Arthur Fadden Parade, Ingham (Sample Point 39) 1985 to Kelly Hall (Sample Point 40) 1983 to Ingham Nursery (Sample Point 41) 1987 to Bruce Highway, Toobanna (Sample Point 42) 1982 to Exceeded guideline on 15 February Ingham Showgrounds (Sample Point 43) 1988 to Shire Hall (Sample Point 44) 1986 to International Club (Sample Point 45) 1989 to Rotary Park (Sample Point 46) 1983 to Trebonne Park (Sample Point 47) 1982 to TOTAL Exceeded guideline on 27 April 1994 and 1 March Table 3-12 Water Quality Complaints Scheme 1 Water Quality No of Water Year Complaints per Quality (Financial Year) 1000 Complaints Connections Main Reasons for Complaints Likely Sources/Causes of Problems Resolution of Problem Black Flaky substance in water (caused by flexible hose under sink) Dirty Water Dirty water with low pressure Dirty Water, Oil and grease in water Undrinkable water High amount of chlorine Lack of Maintenance Tubercolosis Corrosion Overload Water cart (pressure issues) Maintenance Old Age Air Owners responsibility Flushed hydrants Flushed meter at house Run water for air

30 3.1.2 Scheme 2 Lower Herbert Water Supply Pesticide Residue Analysis Pesticide residue analysis occurs every 12 months for both untreated and treated samples. Herbicides including, Atrazine, Desethyl Atrazine and Hexazinone, have been recorded to have greater values than <0.1 µg/l, but have not exceeded the ADWG. Aluminium - ADWG 0.2 mg/l Sampling for aluminium in raw water sources shows small quantities in all bores, except for two abnormal results that occurred in a Macknade Combined Bore sample and a Halifax Combined Bore sample. On 21 st June 2000 a sample was taken for aluminium from both the Macknade Combined Bore and the Halifax Combined Bore and the reading for aluminium was 0.8 mg/l and 0.17 mg/l respectively. These results are a large variation against the other samples taken over the period. Aluminium levels in the treated and reticulated water remain constant and do not show any trends, exceedences or spikes. Boron ADWG 0.6 mg/l Boron levels in raw water, treated water and reticulated water for scheme 2 are low and well below the guideline. Chloride ADWG 250 mg/l Some high levels of chloride in the raw water have been recorded at Halifax that exceeds the ADWG. Halifax Bore 5 has the highest record of 253 mg/l. Lack of sampling data makes it hard to assume trends. Figure shows that the level of Chloride at Halifax is higher then the levels recorded at Macknade. Chloride levels for treated water are well below the guideline with the maximum record of 20 mg/l at the Macknade Water Treatment Plant and 71 mg/l at Halifax Water Treatment Plant. Figure shows the chloride levels in the treated water. Chloride in reticulated water is below the guideline level with a maximum value of 89 mg/l. There appears to be a fairly consist range of results for chloride across the scheme. No exceedences, major variations or abnormal results have been recorded. Colour ADWG 15 HTU Samples for the raw water for scheme 2 are scattered, but samples remain under the ADWG guideline. Treated and reticulated water also shows scattered levels for colour, but values remain under the ADWG. Figure illustrates the variations of colour levels in reticulated water. Copper ADWG 0.8 mg/l Copper levels for raw, treated and reticulated water are insignificant. No peaks, trends or exceedences have been identified. Fluoride 1.5 mg/l Fluoride in raw water is very low, despite an abnormal result for fluoride in the combined bores. It is assumed that this is an operator error when entering the data into the spreadsheet. Treated water results did not exceeded 0.2 mg/l and reticulated water did not exceed 0.41 mg/l. Hardness as CaCO3 500 mg/l Scheme 2 has high levels of hardness ranging up to 200 mg/l. Treated and reticulated water measures low levels of hardness less the 100 mg/l. No trends, exceedances or abnormal results have been recorded. Iron 0.3 mg/l As shown in Figure 10.24, in 2000 the iron levels in the combined bore at Macknade (Scheme 2) were quite high, but levels have since dropped well below the guideline. More sampling data is required to confirm any trends in the data. Iron levels in treated and reticulated water are low and well below the guideline. Manganese 0.5 mg/l Manganese levels in raw water for scheme 2 generally fall below 0.1 mg/l but there are three instances when results have spiked. Figure illustrates these spikes, but values are still low and remain below the guideline of 0.5 mg/l. Manganese levels for treated water are low and negligible. An abnormal result occurred in the reticulated samples, having a value of 4.7 mg/l. This is assumed to be an operator error when entering into the spreadsheet. All other values are well below the guideline

31 Nitrate as NO3 50 mg/l Figure shows scattered values for nitrate as NO3 in the raw water samples. It shows a general increase in nitrate from 2003 to 2008 across all bores. Levels of nitrate in the treated water are fairly consistent, but due to a lack of sampling data it is hard to identify the increase during 2003 to The reticulated water samples shows some increases between 2003 and 2008 and this can be seen in Figure ph ADWG ph levels in raw water vary across the different sources but generally range from a ph of 6 to 7.5. The Macknade Combined bore had a high reading of 9.2, but normally obtain values between 7 and 6. ph in treated water shows no trends or spikes and is between the ADWG maximum and minimum guideline. Reticulated water shows 5 instances of high levels that exceeds the guideline: ph th January 2005, sample taken from reservoir. ph th April 2005, sample taken from end of Patterson Parade. ph th February 2008, sample taken from end of Patterson Parade. ph th September 2008, sample taken from end of Patterson Parade. ph th June 2009, unknown sample location. Sodium ADWG 180 mg/l Sodium levels in raw water are slightly higher in the Halifax bores then the Macknade Bores. There were some peaks identified in Halifax Bore 3 (maximum 164 mg/l) and Halifax Bore 5 (maximum 150 mg/l). Sodium levels in treated and reticulated water are below the guideline and show no trends or abnormal results. Sulfate 250 mg/l Sulfate in raw water samples for scheme 2 are low and remain below 50 mg/l, as shown in Figure Figure illustrates the low level of sulphate in the treated water. The maximum reading for sulphate recorded for treated water at Macknade Treatment Plant is 14 mg/l and 13.5 mg/l at Halifax Treatment Plant. Figure shows the level of sulphate in reticulated water. The maximum reading for sulfate recorded for reticulated water is 18 mg/l. Levels are well below the guideline. No exceedence or major variations can be identified. Total Dissolved Solids 500 mg/l Raw water data for the level of total dissolved solids is scattered. In general, the Halifax bores have a higher reading of total dissolved solids in the raw water. The maximum level of 677 mg/l was recorded at Halifax Bore 3. Total dissolved solids in treated water remain below the guideline, but with a spike of 240 mg/l at the Halifax Treatment Plant as shown in Figure Reticulated water shows some scattered data but all samples remain under the guideline with a maximum value of 290 mg/l. Turbidity 5 NTU Turbidity levels in raw water are quite scattered, but the majority of the sampling shows that the turbidity in raw water falls below the ADWG as shown in Figure Figure shows that all sampling data falls under the guideline of 5 NTU. Figure illustrates that the reticulated water has exceeded the ADWG on one occasion. The high level of turbidity was recorded at Mona Road on the 3 rd August 2005 with a level of 9 NTU. Zinc ADWG 3 mg/l Raw water samples show negligible levels of zinc with the maximum level being 0.05 mg/l recorded at Macknade Bore 3. Treated water results show similar levels, with the maximum level being 0.34 mg/l at Macknade Water Treatment Plant and 0.06 mg/l at Halifax Water Treatment Plant. The maximum level of zinc in reticulated water is 0.09 mg/l

32 Table 3-13 Macknade Well 1 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Macknade Well 1 ADWG Limit No of Results Parameter Period (aesthetic/ Samples health) Max Average Min Comments Aluminium, mg/l The number of Boron, mg/l samples for Chloride, mg/l individual bores Colour, HTU can vary as Copper, mg/l samples are Fluoride, mg/l usually taken from Hardness as CaCO3, mg/l the aerator Iron, mg/l (Combined Bores) to Manganese, mg/l Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Table 3-14 Macknade Well 2 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Macknade Well 2 ADWG Limit No of Results Parameter Period (aesthetic/ Samples health) Max Average Min Comments Aluminium, mg/l Well is abandoned, Boron, mg/l but will be Chloride, mg/l reconstructed in Colour, HTU future. Copper, mg/l The number of Fluoride, mg/l samples for Hardness as CaCO3, mg/l individual bores Iron, mg/l 2002 to can vary as Manganese, mg/l 2009 samples are usually taken from the aerator (Combined Bores). Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Table 3-15 Macknade Well 3 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Macknade Well 3 ADWG Limit No of Results Parameter Period (aesthetic/ Samples health) Max Average Min Comments Aluminium, mg/l The number of Boron, mg/l samples for Chloride, mg/l individual bores Colour, HTU can vary as Copper, mg/l samples are Fluoride, mg/l usually taken from Hardness as CaCO3, mg/l the aerator Iron, mg/l (Combined Bores) to Manganese, mg/l Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l

33 Table 3-16 Macknade Bore 4 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Macknade Bore 4 ADWG Limit No of Results Parameter Period (aesthetic/ Samples health) Max Average Min Comments Aluminium, mg/l The number of Boron, mg/l samples for Chloride, mg/l individual bores Colour, HTU can vary as Copper, mg/l samples are Fluoride, mg/l usually taken from Hardness as CaCO3, mg/l the aerator Iron, mg/l (Combined Bores) to Manganese, mg/l Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Table 3-17 Macknade Bore 5 Raw Water Quality (Chemical Analysis) Sampling Location Macknade Bore 5 Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Comments Aluminium, mg/l Variations in iron Boron, mg/l levels. Chloride, mg/l The number of Colour, HTU samples for Copper, mg/l individual bores Fluoride, mg/l can vary as Hardness as CaCO3, mg/l samples are Iron, mg/l 2002 to usually taken from Manganese, mg/l 2007 the aerator (Combined Bores). Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Table 3-18 Macknade Combined Bores Raw Water Quality (Physical and Chemical Analysis) Sampling Location Macknade Combined Bores Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l 2000 to Manganese, mg/l Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Comments

34 Table 3-19 Halifax Well 1 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Halifax Well 1 Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Comments Aluminium, mg/l Well to be closed Boron, mg/l down and be used Chloride, mg/l for emergencies Colour, HTU only with petrol Copper, mg/l pump. Fluoride, mg/l The number of Hardness as CaCO3, mg/l samples for Iron, mg/l 2002 to individual bores Manganese, mg/l 2005 can vary as samples are usually taken from the aerator (Combined Bores). Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Table 3-20 Halifax Bore 2 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Halifax Well 2 Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Comments Aluminium, mg/l Well to be closed Boron, mg/l down and be used Chloride, mg/l for emergencies Colour, HTU only with petrol Copper, mg/l pump. Fluoride, mg/l The number of Hardness as CaCO3, mg/l samples for Iron, mg/l 2002 to individual bores Manganese, mg/l 2009 can vary as samples are usually taken from the aerator (Combined Bores). Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Table 3-21 Halifax Bore 3 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Halifax Bore 3 Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Comments Aluminium, mg/l Chloride levels in Boron, mg/l raw water above Chloride, mg/l guideline in one Colour, HTU sample. Copper, mg/l The number of Fluoride, mg/l samples for Hardness as CaCO3, mg/l individual bores Iron, mg/l 2002 to can vary as Manganese, mg/l 2006 samples are usually taken from the aerator (Combined Bores). Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l

35 Table 3-22 Halifax Well 4 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Halifax Well 4 Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Comments Aluminium, mg/l Well to be Boron, mg/l reconstructed in Chloride, mg/l future. Colour, HTU The number of Copper, mg/l samples for Fluoride, mg/l individual bores Hardness as CaCO3, mg/l can vary as Iron, mg/l 2002 to samples are Manganese, mg/l 2009 usually taken from the aerator (Combined Bores). Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Table 3-23 Halifax Bore 5 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Halifax Bore 5 Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l Manganese, mg/l 2002 to Comments Chloride levels in raw water above guideline in one sample. Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Bore 5 is high in salt, but can pumping rate to be reconfigured to avoid this. The number of samples for individual bores can vary as samples are usually taken from the aerator (Combined Bores). Table 3-24 Halifax Combined Bore Raw Water Quality (Physical and Chemical Analysis) Sampling Location Halifax Combined Bore ADWG Limit No of Results Parameter Period (aesthetic/ Samples health) Max Average Min Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l 2000 to Comments High iron levels. Iron, mg/l Manganese, mg/l Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l

36 Table 3-25 Halifax WTP Treated Water Quality (Physical and Chemical Analysis) Sampling Location Halifax WTP Parameter Period No of Samples Results Max Average Min ADWG Limit (aesthetic/ health) Comments Aluminium, mg/l No exceedance of Boron, mg/l guideline. Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l 2002 to Manganese, mg/l Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Table 3-26 Macknade WTP Treated Water Quality (Physical and Chemical Analysis) Sampling Location Macknade WTP Parameter Period No of Samples Results Max Average Min ADWG Limit (aesthetic/ health) Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l Manganese, mg/l 2008 to Comments No exceedance of guideline. Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Table 3-27 Reticulated Water Quality Parameter Period No of Samples Results Max Average Min ADWG Limit (aesthetic/ health) Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l Manganese, mg/l 2000 to Comments Exceedance of ph. Exceedance of turbidity. Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l

37 Table 3-28 Bacteria Testing for E. Coli Scheme 2 Reticulated Water Quality No of Sample Point Period Passed Failed Comments Samples Bemerside Hurley s (Sample Point 1) 1997 to Marbelli Street (Sample Point 2) 1997 to Rupp s on Alma Street (Sample Point 3) 1984 to Exceeded guideline on 7 February Anderssen Street (Sample Point 4) 1988 to Lucinda Water Tower (Sample Point 11) 1998 to End of Patterson Parade (Sample Point 12) 1988 to Corner of Bruce Parade and Vass Street (Sample Point 13) 1998 to Dungeness (Sample Point 14) 1988 to Taylors Beach Water Tower (Sample Point 15) 1997 to End of John Dory Street (Sample Point 16) 1993 to Exceeded guideline on 17 January Sardine Street (Sample Point 17) 1997 to Exceeded guideline on 21 July Washaway Booster Pump Station (Sample Point 28) 1998 to Halifax Treatment Plant (Sample Point 29) 1998 to Halifax Water Tower (Sample Point 30) 1998 to Halifax Depot (Sample Point 31) 2004 to Macknade Treatment Plant (Sample Point 32) 2004 to Lucinda Caravan Park (Sample Point 32) 1982 to Exceeded guideline on 16 July Lions Park (Sample Point 33) 1982 to Exceeded guideline on 16 July Mona Road (Sample Point 39) 2008 to Cordelia School Road (Sample Point 40) 2009 to Mill Road (Sample Point 41) 2008 to Taylors Beach Boat Ramp (Sample Point 50) 1983 to Exceeded guideline on 28 July Taylors Beach Picnic Area (Sample Point 51) 1982 to Borello Park (Sample Point 52) 1988 to Halifax Library (Sample Point 53) 1982 to TOTAL Exceeded guideline on 28 July 1993 to 17 January Exceeded guideline on 27 January 1982, 21 September 1983 and 7 February Table 3-29 Water Quality Complaints Scheme 2 Water Quality No of Water Year Complaints per Quality (Financial Year) 1000 Complaints Connections Main Reasons for Complaints Likely Sources/Causes of Problems Resolution of Problem Black Flaky substance in water (caused by flexible hose under sink) Dirty Water Dirty water with low pressure Dirty Water, Oil and grease in water Undrinkable water High amount of chlorine Lack of Maintenance Tubercolosis Corrosion Overload Water cart (pressure issues) Maintenance Old Age Air Owners responsibility Flushed hydrants Flushed meter at house Run water for air

38 3.1.3 Scheme 3 Forrest Beach Water Supply Pesticide Residue Analysis Pesticide residue analysis occurs every 12 months for both untreated and treated samples. Herbicides including, Atrazine, Desethyl Atrazine and Hexazinone, have been recorded to have greater values than <0.1 µg/l, but have not exceeded the ADWG. Aluminium - ADWG 0.2 mg/l Sampling data for aluminium generally shows low levels below 0.1 mg/l, but some spikes occur as shown in Figure Treated and reticulated water shows negligible levels of less than 0.05 mg/l. No exceedances of the guideline occurred for treated or reticulated water. Boron ADWG 0.6 mg/l Boron levels across the bores are quite scattered but all values remain below 0.32 mg/l. Levels in treated and reticulated water are negligible. Chloride ADWG 250 mg/l Chloride levels in raw water at Forrest Beach are below 50 mg/l. Figure shows the recorded samples for the raw water for Scheme 3. Figure shows the chloride level in treated water below the guideline with the maximum value being 29 mg/l. Figure shows chloride levels for reticulated water below the ADWG, with the maximum level being 30 mg/l. The range of results for chloride across the scheme is consistent with no exceedances, major variations or abnormal results. Colour ADWG 15 HTU Colour levels in raw water at Forrest Beach are scattered, as shown in Figure 10.36, but there are some samples that are quite high. An abnormal result of 249 HU occurred in September 2006, but it is hard to determine if this is operator error or a rare occurrence. Colour in treated water has been sampled to be below the guideline, but levels are quite high with 3 of the 11 samples being over 10 HU. Reticulated water is generally below the guideline except one sample in 2002 taken from the Water Tower being 65 HU (refer Figure 10.68). This is an extremely high result and it is unsure if it is an error in the spreadsheet. Copper ADWG 0.8 mg/l Copper levels for raw, treated and reticulated water are insignificant. No peaks, trends or exceedences have been identified. Fluoride 1.5 mg/l Fluoride levels for raw, treated and reticulated water are low and well below the recommend guideline. Hardness as CaCO3 500 mg/l Scheme 3 has low readings of hardness, remaining below 100 mg/l. No exceedances, major variations or abnormal results have been recorded. Iron 0.3 mg/l Iron levels in raw water are quite scattered with the maximum sample of 0.39 mg/l. Iron levels in the treated water remain below the guideline, but the reticulated water has high iron levels that have exceeded the guideline. The maximum sample taken for iron had a reading of 0.9 mg/l. There have been five instances that have exceeded the ADWG: 0.65 mg/l - 20 th June 2001 sample taken from water tower (Turbidity levels were also exceeded in this sample). 0.9 mg/l - 24 January 2002 sample taken from water tower. 0.9 mg/l 16 July 2002 sample taken from Beatts Road mg/l - 8 th January 2003 sample taken from water tower mg/l 17 June 2009 sample taken from Pangola Street (ph exceeded guideline in same sample). Manganese 0.5 mg/l Manganese levels vary across the bores. There is one abnormal result for Bore 1 that has a reading of 1.2 mg/l which is well above the average of 0.47 mg/l. Treated and reticulated water samples for manganese is well below the guideline and do not display any trends within the data

39 Nitrate as NO3 50 mg/l Nitrate levels for raw water are under 10 mg/l with higher levels shown in Bore 1, 2 and 3. Figure shows the raw water sampling data for Nitrate as NO3. Treated and reticulated water also have low levels of nitrate, with an average of 1.16 mg/l and mg/l respectively. ph ADWG The ph in the raw water is quite low, although some peaks have occurred in Bore 7 with a maximum sample of Figure shows the ph levels in the raw water sources for scheme 1. Treated water, as shown in Figure 10.59, ranges between the ADWG. Figure shows two instances where the reticulated water exceeds the guideline for ph: ph th June 2009, sample taken from Pangola Street. (Iron exceeded guideline in same sample) ph th January 2010, sample taken from Allamanda Avenue. Sodium ADWG 180 mg/l Low levels of sodium were recorded across raw, treated and reticulated water. All values remain well below the guideline. Sulfate 250 mg/l Sulfate levels in the raw water for scheme 3 is scattered across the bores. The data shows that there has been a slight increase in sulphate values since It is difficult to identify a trend in the rise of sodium due to the lack of sampling, but it can be noted that a slight increase has occurred. Figure illustrates this trend. Sulfate levels in treated water seem consistent over the sampling period with no exceedances of the guideline. Figure shows a varying level of sulphate in the reticulation system. The sodium values remain well below the guideline, but an increase in sodium levels can be identified during 2004 to Total Dissolved Solids 500 mg/l Figure illustrates an increase in Total Dissolved Solids in raw water for scheme 3 since This follows a similar trend to the sampling data for sulfate. The amount of Total Dissolved Solids in treated water seems consistent over the sampling period with no exceedance of guideline. Reticulated water shows a slight increase since 1999, but all levels appear consistent with the treated water. Turbidity 5 NTU Figure clearly shows that the raw water has high levels of turbidity. Bore 6 has the highest level of turbidity with a maximum value of 215 NTU. Treated water shows scattered levels of turbidity that all fall below the guideline. There was one occurrence where the turbidity level was 5 NTU. Reticulated water had five instances where the sample for turbidity exceeded the guideline: 4.3 NTU 23 June 2001, sample taken from water tower. (Iron levels were also exceeded in this sample) NTU 23 January 2002, sample taken from water tower NTU 24 January 2002, sample taken from water tower. 15 NTU 6 March 2002, sample taken from water tower. 16 NTU 10 September 2008, sample taken from water tower. Zinc ADWG 3 mg/l Raw water samples show negligible levels of zinc with the maximum level being 0.18 mg/l. Treated and raw water results show similar levels, with the maximum level being 0.03 mg/l and 0.06 mg/l, respectively

40 Table 3-30 Well 1 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Well 1 Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l Manganese, mg/l 2002 to Comments The number of Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l samples for individual bores can vary as samples are usually taken from the aerator (Combined Bores). Table 3-31 Well 2 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Well 2 Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l Manganese, mg/l 2002 to Comments The number of samples for individual bores can vary as samples are usually taken from the aerator (Combined Bores). Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Table 3-32 Well 3 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Well 3 Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l Manganese, mg/l 2002 to Comments The number of Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l samples for individual bores can vary as samples are usually taken from the aerator (Combined Bores)

41 Table 3-33 Bore 4 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Bore 4 Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l Manganese, mg/l 2002 to Comments The number of Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l samples for individual bores can vary as samples are usually taken from the aerator (Combined Bores). Table 3-34 Bore 6 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Bore 6 Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l Manganese, mg/l 2002 to Comments Has been upgraded from a well. Emergency use only. The number of samples for individual bores can vary as samples are usually taken from the aerator (Combined Bores). Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Table 3-35 Bore 7 Raw Water Quality (Physical and Chemical Analysis) Sampling Location Bore 7 Parameter Period ADWG Limit No of Results (aesthetic/ Samples health) Max Average Min Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l Manganese, mg/l 2002 to Comments The number of Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l samples for individual bores can vary as samples are usually taken from the aerator (Combined Bores)

42 Table 3-36 Combined Bores Raw Water Quality (Physical and Chemical Analysis) Sampling Location Combined Bores ADWG Limit No of Results Parameter Period (aesthetic/ Samples health) Max Average Min Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l 1999 to Manganese, mg/l Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Comments Table 3-37 Treated Water Quality (Physical and Chemical Analysis) Sampling Location Forrest Beach Water Treatment Plant Parameter Period No of Samples Results Max Average Min ADWG Limit (aesthetic/he alth) Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l 1999 to Manganese, mg/l Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Table 3-38 Reticulated Water Quality Parameter Period No of Samples Results Max Average Min ADWG Limit (aesthetic/ health) Aluminium, mg/l Boron, mg/l Chloride, mg/l Colour, HTU Copper, mg/l Fluoride, mg/l Hardness as CaCO3, mg/l Iron, mg/l 2000 to Manganese, mg/l Nitrate as NO3, mg/l ph Sodium, mg/l Sulfate, mg/l Total Dissolved Solids, mg/l Turbidity, NTU Zinc, mg/l Comments Comments

43 Table 3-39 Bacteria Testing for E. Coli Scheme 3 Reticulated Water Quality No of Sample Point Period Passed Failed Comments Samples End of Allamanda Avenue (Sample Point 7) 1997 to Coconut Grove (Sample Point 9) 1998 to End Beatts Road (Sample Point 20) 1989 to Hi Lift Pumps Forrest Beach (Sample Point 26) 1997 to Water Tower Forrest Beach (Sample Point 27) 1989 to Exceeded guideline on 28 May End of Pangola Street (Sample Point 37) 2008 to Bill Johnson Drive (Sample Point 36) 2009 to Blackbean Street (Sample Point 38) 2008 to Forrest Beach Boat Ramp (Sample Point 48) 1982 to Forrest Beach Picnic Area (Sample Point 49) 1982 to Exceeded guideline on 13 April 1985, 23 June 1988, 31 May 1989 and 12 July 199. Exceeded guideline on 23 June 1988, 31 May 1989 and 25 October Table 3-40 Water Quality Complaints Scheme 3 Water Quality No of Water Year Complaints per Quality (Financial Year) 1000 Complaints Connections Main Reasons for Complaints Likely Sources/Causes of Problems Resolution of Problem Black Flaky substance in water (caused by flexible hose under sink) Dirty Water Dirty water with low pressure Dirty Water, Oil and grease in water Undrinkable water High amount of chlorine Lack of Maintenance Tubercolosis Corrosion Overload Water cart (pressure issues) Maintenance Old Age Air Owners responsibility Flushed hydrants Flushed meter at house Run water for air

44 3.2 Snapshot Monitoring Snapshot monitoring took place as part of the development of this Drinking Water Quality Management Plan. The results of the Snapshot monitoring are below. Detected below ADWG (Likely hazard) Detected (ADWG aesthetic guideline) Less then detection limit Above ADWG (aesthetic guideline) Table 3-41 Snapshot Monitoring Results for Toxic Cyanobacteria Analysed Received QHSS Reference Client Reference 18-Aug Aug-11 11KP920 HIN772 Method Code Request Organisms TOTAL CELLS PER ML Potentially Toxic Cyanobacteria Found in Sample Cyanobacterial Count Cells/mL nil No Potentially Toxic Cyanobacteria Found 13-Feb Feb KP179 HIN Cyanobacterial Count Cells/mL Nil No Potentially Toxic Cyanobacteria Found Table 3-42 Snapshot Monitoring Results Summary of Radiation Description Collection Total Alpha Total Beta Activity K40-Corrected Beta LAT LONG Analysis Date Date Activity (Bg/L) (Bg/L) Activity (Bg/L) Forrest Beach - Bore Untreated 11/08/ /08/2011 < ±0.02 <0.2 Como Rd - Bore Untreated 11/08/ /08/2011 <0.07 <0.2 <0.2 Macknade - Bore Untreated 11/08/ /08/2011 <0.09 <0.2 <

45 METALS ANIONS HINCHINBROOK SHIRE COUNCIL Table 3-43 Snapshot Monitoring Anions and Metals ROUND 1 ROUND 2 ROUND 3 11/08/11 11/08/11 11/08/11 11/08/11 11/08/11 11/08/11 11/08/11 11/08/11 08/11/11 08/11/11 10/02/12 10/02/12 10/02/12 10/02/12 10/02/12 10/02/12 10/02/12 Herbert Forrest Ingham Macknade Forrest Herbert Herbert Herbert Forrest Ingham Macknade Herbert Forrest Ingham Macknade Como Rd Herbert River River Beach Depot P/Pumps S S Beach S River River River Beach Depot S River Beach Depot S S S S E E S E S18 38'15.7 S18 30'6.9" S18 30'6.9" S S E S18 38'15.7" S S E E E E E E146 8'31.9 E146 8'36.6 E146 8'36.6 E E E146 8'36.6 E E Treated Treated Treated Treated Untreated Untreated Untreated Untreated Untreated Untreated Untreated Untreated Untreated Untreated Treated Treated Treated Chlorate by IC Bromate by IC < 0.01 < 0.01 < < 0.01 < 0.01 <0.01 Aluminium Antimony < < < < < < < < Arsenic < < < < Barium Beryllium < < < < < Boron Cadmium < < < < < < < < < Chromium < < < Cobalt < < < < Copper < < < < Iron < Lead < < < Manganese Molybdenum < < < < < Nickel Selenium < < < < < < < < < Silver < < < < < < < < < Stronium Thallium < < < < < < < < < Titanium < < < < Uranium < < < < < < < Vanadium Zinc < <

46 PESTICIDES STANDARD WATER ANALYSIS HINCHINBROOK SHIRE COUNCIL Table 3-44 Snapshot Monitoring SWA and Pesticides 11/08/11 08/11/11 10/02/2012 Herbert River S E Herbert River S18 30'6.9" E146 8'36.6 Herbert River S18 30'6.9" E146 8'36.6 Untreated Untreated Untreated Conductivity ph Temperature Total Hardness Temporary Hardness Alkalinity Residual Alkalinity Silica Total Dissolved Ions Total Dissolved Solids True Colour Turbidity ph (Saturation)* Saturation Index Mole Ratio Sodium Absorption Ratio Figure of Merit Sodium Potassium Calcium Magnesium Hydrogen Bicarbonate Carbonate Hydroxide Chloride Fluoride Nitrate 0.7 < Sulphate Iron Manganese <0.01 <0.01 <0.01 Zinc < Aluminium <0.05 < Boron Copper <0.03 < Aldrin (OC) < 0.1 < 0.1 Allethrin (SP) < 0.1 Ametryn (HLCMS) < 0.01 < 0.01 Atrazine (HLCMS) < 0.01 < 0.01 Azinphos ethyl (OP) < 0.1 < 0.1 Azinphos methyl (OP) < 0.1 < 0.1 Benalaxyl (OTHER) < 0.1 < 0.1 Bifenthrin (SP) < 0.1 < 0.1 Bioresmethrin (SP) < 0.1 < 0.1 Bitertinol (OTHER) < 0.1 < 0.1 Bromacil (LCMS) < 0.01 < 0.01 Bromophos ethyl (OP) < 0.1 < 0.1 Cadusafos (OP) < 0.1 < 0.1 Carbaryl (OTHER) < 0.1 < 0.1 Carbophenothion (OP) < 0.1 < 0.1 Chlordane cis (OC) < 0.1 < 0.1 Chlordane trans (OC) < 0.1 < 0.1 Chlordene (OC) < 0.1 <

47 11/08/11 08/11/11 10/02/2012 Herbert River S E Herbert River S18 30'6.9" E146 8'36.6 Herbert River S18 30'6.9" E146 8'36.6 Untreated Untreated Untreated Chlordene epoxide (OC) < 0.1 < 0.1 Chlorfenvinphos (OP) < 0.1 < 0.1 Chlorpyrifos (OP) < 0.1 < 0.1 Chlorpyrifos methyl (OP) < 0.1 < 0.1 Chlorpyrifos oxon (OP) < 0.1 < 0.1 Coumaphos (OP) < 0.1 < 0.1 Cyfluthrin (SP) < 0.1 < 0.7 Cypermethrin (SP) < 0.1 < 0.5 Deltamethrin (SP) < 0.1 < 1 Desethyl Atrazine (HLCMS) < 0.01 < 0.01 Desisopropyl Atrazine < 0.02 (HLCMS) < 0.01 Diazinon (OP) < 0.1 < 0.1 Dichloran (OTHER) < 0.1 Dichlorfluanid (OTHER) < 0.1 Dichlorvos (OP) < 0.1 < 0.1 Diclofop methyl (HGCMS) < 0.1 < 0.1 Dicofol (OC) < 0.1 < 1.5 Dieldrin (OC) < 0.05 < 0.10 Dimethoate (OP) < 0.1 < 0.1 Diuron (HLCMS) < 0.01 < 0.01 Endosulfan alpha (OC) < 0.05 < 0.2 Endosulfan beta (OC) < 0.05 < 0.2 Endosulfan Ether (OC) < 0.1 < 0.1 Endosulfan Lactone (OC) < 0.1 < 0.5 Endosulfan Sulphate (OC) < 0.05 < 0.2 Endrin (OC) < 0.1 < 0.1 Endrin Aldehyde (OC) < 0.1 < 0.1 Ethion (OP) < 0.1 < 0.1 Ethoprophos (OP) < 0.1 < 0.1 Etrimphos (OP) < 0.1 < 0.1 Famphur (OP) < 0.1 < 0.1 Fenamiphos (OP) < 0.1 < 0.1 Fenchlorphos (OP) < 0.1 < 0.1 Fenitrothion (OP) < 0.1 < 0.1 Fenthion ethyl (OP) < 0.1 < 0.1 Fenthion methyl (OP) < 0.1 < 0.1 Fenvalerate (SP) < 0.1 < 0.5 Fipronil (OTHER) < 0.1 < 0.1 Fluometuron (HLCMS) < 0.01 < 0.02 Fluvalinate (SP) < 0.1 < 0.5 Furalaxyl (OTHER) < 0.1 < 0.1 Haloxyfop methyl (HGCMS) < 0.1 < 0.1 Haloxyfop-2-etotyl (HGCMS) < 0.1 < 0.1 HCB (OC) < 0.1 < 0.2 HCH alpha (OC) < 0.1 < 0.1 HCH beta (OC) < 0.1 < 0.1 HCH delta (OC) < 0.1 < 0.1 Heptachlor (OC) < 0.1 < 0.1 Heptachlor Epoxide (OC) < 0.1 < 0.1 Hexazinone (HLCMS) < 0.01 < 0.01 Isophenphos (OP) < 0.1 < 0.1 lambda-cyhalothrin (SP) < 0.1 < 0.2 Lindane (OC) < 0.1 <

48 11/08/11 08/11/11 10/02/2012 Herbert River S E Herbert River S18 30'6.9" E146 8'36.6 Herbert River S18 30'6.9" E146 8'36.6 Untreated Untreated Untreated Malathion (OP) < 0.1 < 0.1 Metalaxyl (OTHER) < 0.1 < 0.1 Methidathion (OP) < 0.1 < 0.1 Methoxychlor (OC) < 0.1 < 0.1 Metolachlor (LCMS) < 0.01 < 0.01 Metribuzin (HGCMS) < 0.1 < 0.1 Mevinphos (OP) < 0.1 < 0.1 Nonachlor trans (OC) < 0.1 < 0.1 op-ddd (OC) < 0.1 < 0.1 op-dde (OC) < 0.1 < 0.1 op-ddt (OC) < 0.1 < 0.1 Oxadiazinon (OTHER) < 0.1 < 0.1 Oxychlordane (OC) < 0.1 < 0.1 Oxyfluorfen (HGCMS) < 0.1 < 0.1 Parathion ethyl (OP) < 0.1 < 0.2 Parathion methyl (OP) < 0.1 < 0.1 Pendimethalin (HGCMS) < 0.1 < 0.1 Permethrin (SP) < 0.1 < 0.2 Phenothrin (SP) < 0.1 < 0.1 Phorate (OP) < 0.1 < 0.1 Phosmet (OP) < 0.1 < 0.2 Piperonyl Butoxide (OTHER) < 0.1 < 0.1 Pirimicarb (OTHER) < 0.1 < 0.2 Pirimiphos methyl (OP) < 0.1 < 0.1 pp-ddd (OC) < 0.1 < 0.1 pp-dde (OC) < 0.1 < 0.1 pp-ddt (OC) < 0.1 < 0.1 Procymidone (OTHER) < 0.1 < 0.1 Profenofos (OP) < 0.1 < 0.1 Prometryn (HLCMS) < 0.01 < 0.01 Propanil (HGCMS) < 0.1 < 0.1 Propazine (HGCMS) < 0.1 < 0.1 Propiconazole (OTHER) < 0.1 < 0.1 Propoxur (OTHER) < 1 < 0.1 Propoxur (OTHER) < 1 Prothiofos (OP) < 0.1 < 0.1 Pyrazophos (OP) < 0.1 < 0.1 Simazine (HLCMS) < 0.01 < 0.01 Tebuconazole (OTHER) < 0.1 < 0.1 Tebuthiuron (HLCMS) < 0.01 < 0.01 Terbufos (OP) < 0.1 < 0.1 Terbuthylazine (HGCMS) < 0.1 < 0.1 Terbutryn (LCMS) < 0.01 < 0.01 Tetrachlorvinphos (OP) < 0.1 < 0.1 Tetradifon (OTHER) < 0.1 < 0.1 Tetramethrin (SP) < 0.1 < 0.2 Total DDT (OC) < 0.3 < 0.4 Total Endosulfan (OC) < 0.15 < 0.6 Transfluthrin (SP) < 0.1 < 0.1 Tri-allate (HGCMS) < 0.1 < 0.1 Trifluralin (HGCMS) < 0.1 < 0.1 Vinclozolin (OTHER) < 0.1 <

49 3.3 Catchment Characteristics Figure 3.1 outlines the Herbert Catchment Boundaries and the tributaries that contribute to the Herbert River. As shown, the Herbert Catchment extends to the Tablelands Region, which can cause major flooding in the Lower Herbert if the Upper Catchment receives significant rainfall. Figure 3.1 Herbert River Catchment Map (Terrain Natural Resource Management)

50 The catchment for the Herbert is primarily used for agricultural purposes with its main production in the Lower Herbert Region being sugar cane. The Hinchinbrook Shire area has two sugar mills, Victoria and Macknade Mill, that process the sugar cane and transports the product to the Lucinda Bulk Sugar Terminal. As shown in Figure 3.2, the land use map shows that the majority of the land is used for agricultural purposes and a large portion is reserved as National Parks. Figure 3.2 Herbert River Catchment Land Use Map (Supplied By Australia Bureau of Statistics)

51 Table 3-45 Herbert Catchment Characteristics Catchment Characteristic Description Applicability to Groundwater Supplies Catchment Area Total Area = 9843 km 2 Area Under Grazing = 7330 km 2 Area under Sugar = 691 km 2 Area under Horticulture = 35 km 2 Potential runoff off from crops can cause contamination of soil (e.g. Pesticides, fertilisers) Topography Main Geological Features Soil Type Monthly Rainfall (Average, Maximum and Minimum) The Upper Herbert ranges from level alluvial plains along the river margins to rugged, deeply incised ranges. It is bounded to the north and west by the Great Dividing Range. The Herbert River has its headwaters in a high rainfall area of the Dividing Range near Herberton and flows through a gorge to the coastal plain near Ingham. The river continues to its mouth near Lucinda where the catchment area is approximately 9000 km 2. Geology of the lower catchment comprises Quaternary alluvium and beach sands, Cainozoic basalts, Carboniferous granites, Carboniferous acid volcanics and undifferentiated Palaeozoic quartzite. Alluvial soils vary according to their associated landform and position in the landscape. Soils of lower areas suffer drainage problems due to topography and poor internal structure. Month Max Min Average Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec In periods of high rainfall water sourced from the Herbert River at Ingham Pumping Station is stopped and the water supply for Scheme 1 is reliant on groundwater bores, both at the Pumping Station and Ingham Depot. Incidence of flooding and bushfire Predominant vegetation types Urban settlements and population The Herbert River responds quickly to heavy rainfall and river rises can be rapid and velocities very high. The area around Ingham is very flat and the town itself is located on the floodplain of the river. Several natural watercourses distribute floodwaters through the town during major flooding with virtually the whole town being at risk from flooding. Floodwater up to depths of 3 metres above ground level occurs in low parts of the town, requiring the evacuation of residents from low lying areas. Incidence of large wide spread bushfires in the Herbert Catchment is very low and if a bushfire does occur, it is generally isolated and not widespread. - Natural vegetation of the Herbert Floodplain has been dramatically reduced since European Settlement. - Approx. 12% of the floodplain is occupied by mangrove. - 2% is occupied by saline (treeless areas associated with mangroves). - 4% by Melaleuca dominated swamp and riparian forests Tablelands Regional Council = 40,906 (census population in 2006) Hinchinbrook Shire Council = 12,513 Flooding affects groundwater supplies, but affects are minimal

52 Scheme 2 Scheme 1 HINCHINBROOK SHIRE COUNCIL Catchment Characteristic Agricultural, industrial, mining and recreational activities Planned future activities which may impact water quality Potential sources of microbial and chemical contamination in the catchment Description The Upper Herbert area is primarily used for the grazing of beef cattle, although some dairying occurs east of Ravenshoe. Maize, sorghum, peanuts and potatoes are the dominant cropping enterprises in the Upper Herbert area. The Lower Herbert is mainly dominated by sugar cane as well as some use for forestry and cattle purposes. Various forms of mining, particularly tin mining, have been extensive in the Upper Catchment. The numbers of relic mine workings and diggings have been reported to be in the hundreds; however, very few of these are actually marked on land use or topographic maps. - North Queensland Bio Energy Mill purposed for the Hinchinbrook Shire. - Fertiliser runoff into the catchment from sugar cane production. - Tablelands Regional Council sewerage overflows from Ravenshoe Sewerage Treatment Plant. Ravenshoe is the only sewerage plant in the upper catchment; all other areas have septic systems. Applicability to Groundwater Supplies Detection of E. Coli from runoff of grazing properties. Potential runoff off from crops can cause contamination of soil (e.g. Pesticides, fertilisers) The purposed location is near the Ingham Depot Bores which are one of the main water supplies to the Ingham Scheme. Table 3-46 Bore Details Tokalon Well 1 Tokalon Well 2 Tokalon Well 3 Como Road Bore 4 Como Road Bore 5 Macknade Well 1 Macknade Bore 2 Macknade Bore 3 Macknade Bore 4 Macknade Bore 5 Halifax Well 1 Halifax Well 2 Halifax Bore 3 Location Bore Depth Aquifer Description, Depth & Thickness Confined/ Unconfined Bruce Highway 10 Unconfined Bruce Highway 10 Unconfined Fast or slow response to events on surface Bore Construction Details Bruce Highway 10 Unconfined Refer Bore Log in Appendix E. Bruce Highway 10 Unconfined Refer Bore Log in Appendix E. Bruce Highway 25 Unconfined Refer Bore Log in Appendix E. Lot 2 SP Unconfined Lot 1 RP Unconfined Road Reserve 10 Unconfined Lot 1 RP Unconfined Lot 2 SP Unconfined Refer Bore Log in Appendix E. Lot 430 CWL Unconfined Shallow Aquifer Lot 431 CWL m Unconfined Lot 1 RP Unconfined Pervious material mostly loam, clay, sand and mud. No studies to indicate response to surface events. Showing signs of deterioration and productivity loss. Issues with underground power supply, which limits the operation. Showing signs of deterioration and productivity loss. Issues with underground power supply, which limits the operation. Refer Bore Log in Appendix E

53 Scheme 3 HINCHINBROOK SHIRE COUNCIL Halifax Well 4 Location Road Reserve Bore Depth Aquifer Description, Depth & Thickness Confined/ Unconfined Unconfined Fast or slow response to events on surface Bore Construction Details Showing signs of deterioration and productivity loss. Issues with underground power supply, which limits the operation. Halifax Bore 5 Lot 1 RP m Unconfined Pervious material mostly sand, gravel, mud and clay. No studies to indicate response to surface events. Refer Bore Log in Appendix E. Refer Bore Log in Appendix E. Well 1 Lot 1 RP Unconfined Well 2 Lot 7 RP Unconfined Well 3 Lot 1 RP Unconfined Bore 4 Bore 6 Lot 7 RP Lot 7 RP Depth 16.0m Thickness 2.60m Unconfined Unconfined Bore 7 Lot 7 RP m Unconfined Pervious material mostly clay, sand and mud. No studies to indicate response to surface events. Isolated due to poor water quality. Refer Bore Log in Appendix E. Refer Bore Log in Appendix E

54 Figure 3.3 Scheme 1 Bore/Well Identification Map

55 Figure 3.4 Scheme 2 Macknade Water Treatment Plant Bore/Well Identification Map Figure 3.5 Scheme 2 Halifax Water Treatment Plant Bore/Well Identification Map

56 Figure 3.6 Scheme 3 Forrest Beach Bore/Well Identification Map

57 Figure 3.7 Reproduced from Queensland Water Resources Commission Report 1978: Groundwater Investigation Herbert River Area by Randall Cox

58 Figure 3.8 Reproduced from Queensland Water Resources Commission Report 1978: Groundwater Investigation Herbert River Area by Randall Cox

59 3.4 Hazard Identification Hazards and the hazardous events leading to their presence have been identified in Table 4-6. The hazards that have been identified to occur are based on the characteristics of the catchment, source and scheme along with historical information on the water quality (raw, treated and supplied). Hazard Identification includes hazards that are extreme and infrequent events that could have a magnifying effect (e.g. heavy rain, temperature extremes, and drought). NOTE: hazard identification and risk assessment have been combined into a single table because of the close linkages between these two steps in the process. 3.5 Hazard Identification and Risk Assessment Team Table 3-47 below details the personnel responsible for the hazard identification and risk assessment process, their roles and responsibilities and how knowledge of the actual day to day operations of the schemes has been included in the process. Table 3-47 Hazard Identification and Risk Assessment Team Participant (Position) Peter Martin (Manger Water & Waste Water) Monica Vecchio (Technical Officer) Jenna Devietti (Infrastructure Engineer) Colin Gray (Acting Infrastructure Engineer) Neil Fredericks (WTP Operator) Paul Bourne David Lee Qualifications/ Expertise 34 years experience with HSC Water Department Associate Degree in Civil Engineering Bachelor of Environmental Engineering with Honours Bachelor of Civil Engineering Fellow of IPWEAQ Certificate III in Water Treatment Operations Certificate III in Waste Water Treatment Operations Certificate IV in Water & Waste Water Operations Role in Assessment Contributor Creator Reviewer Contributor Contributor Contributor Contributor Knowledge of Drinking Water Service Very High Medium High High High High High Experience in Hazard Identification/ Risk Assessment HACCP for Fluoride Varies projects risk assessments HACCP for Fluoride Varies projects risk assessments HACCP for Fluoride Varies projects risk assessments HACCP for Fluoride Varies projects risk assessments HACCP for Fluoride Component of certification Component of certification HACCP for Fluoride Component of certification

60 4 ASSESSMENT OF RISKS 4.1 Methodology Table 4-1 Qualitative Measures of Likelihood Level Likelihood Descriptor A Rare Occurs less than or equal to once every 5 years B Unlikely Occurs more often than once every 5 years and up to once per year C Possible Occurs more often than once per year and up to once a month (12/yr) D Likely Occurs more often than once per month (12/yr) and up to once per week (52/yr) E Almost Certain Occurs more often than once per week (52/yr) Table 4-2 Qualitative Measures of Consequence or Impact Level Descriptor Example Description 1 Insignificant Isolated exceedence of aesthetic parameter with little or no disruption to normal operation 2 Minor Potential local aesthetic, isolated exceedence of chronic health parameter 3 Moderate Potential widespread aesthetic impact or repeated breach of chronic health parameter 4 Major Potential acute health impact, no declared outbreak expected 5 Catastrophic Potential acute health impact, declared outbreak expected Table 4-3 Qualitative Risk Analysis Matrix Level of Risk Likelihood Consequences 1. Insignificant 2. Minor 3. Moderate 4. Major 5. Catastrophic A (almost certain) Medium (6) High (10) High (15) Extreme (20) Extreme (25) B (likely) Medium (5) Medium (8) High High (16) Extreme (20) C (possible) Low (3) Medium (6) Medium (9) High (12) High (15) D (unlikely) Low (2) Low (4) Medium (6) Medium (8) High (10) E (rare) Low (1) Low (2) Low (3) Medium (5) Medium (6) Table 4-4 Level of Uncertainty Level of Uncertainty Definition There is 5 years of continuous monitoring data, which has been trended and Certain assessed, with at least daily monitoring; or The processes involved are thoroughly understood. There is 5 years of continuous monitoring data, which has been collated and Confident assessed, with at least weekly monitoring or for the duration of seasonal events; or There is a good understanding of the processes involved. There is at least a year of continuous monitoring data available, which has been Reliable assessed; or There is reasonable understanding of the processes involved. There is limited monitoring data available; or Estimate There is limited understanding of the processes involved. There is limited or no monitoring data available; or Uncertain The processes are not well understood

61 4.2 Assessment of Risk For all hazards, maximum risk must be assessed, which helps put into perspective the implications to the health of the population if the hazard is not removed or controlled. Where there is insufficient data or information to complete a reliable assessment, it has been highlighted as an uncertainty and discussed in the Risk Management Improvement Program. The assessment of risk is outline in Table 4-6. For catchments and groundwater systems all schemes have been included in the one risk assessment as they all remain within the same catchments and hazards that are identified have the possibility to occur across all three schemes. Schemes 1, 2 and 3 have been assessed separately for both Treatment Systems and Service Reservoirs and Distribution Systems. 4.3 Existing Preventative Measures/Barriers and Residual Risk All existing preventative measures and barriers for the identified hazards are outline in Table 4-6. Existing preventative measures include all actions, barriers or measures currently in place to reduce the maximum risk. They include all treatment steps, active measures that protect raw water quality prior to treatment and measures to protect treated water quality. The residual risk is determined once existing preventive measures have been applied. Residual risk is the level of risk a particular hazard is assessed as posing to the safety of the drinking water once the existing preventative measures have been applied. Residual risk used the same methodology as the initial maximum risk assessment; however changes in the likely hood should result in a lower resultant risk level. 4.4 Uncertainties The quality of information underpinning the risk assessment can vary from very good to not so good. Hence, whilst the risk assessment process described in this template is a qualitative process, the confidence in the information that is used to determine each risk level is variable. Any uncertainties in the risk assessment have been detail in Table Key Stakeholders Table 4-5 identifies Key Stakeholders which are involved in the management of drinking water quality and how they have been engaged in the process of preparing the Drinking Water Quality Management Plan. Table 4-5 Stakeholders Risk Assessment Stakeholder Contact Name and Details Manager Water and Waste Peter Martin Water (07) Treatment Plant Operator Neil Fredericks (07) Treatment Plant Operator David Lee (07) Department of Environmental and Resource Management Terrain Office of the Water Supply Regulator Queensland Health Water Quality Unit Anne Gardiner (07) Michael Nash (07) Level 3 Mineral House 41 George Street Brisbane QLD 4000 Queensland Health Building Charlotte Street Brisbane QLD 4000 (07) Rational for engagement and how engagement occurred Responsible for the operation of Scheme 1, 2 and 3. Assisted in the Risk Assessment process. Responsible for treating water from Source. Assisted in the Risk Assessment process. Responsible for treating water from Source. Assisted in the Risk Assessment process. Approver. Provides assistance in the plan review process. Terrain is currently undergoing studies on Drinking Water Quality in relation to the effects of herbicides and pesticides used by farmers. This study will provide valuable information to council and can be used to increase the level of certainty in the risk assessment. Regulator of the Water Industry The Water Quality Unit is the lead agency for legislation, policy, guidelines and standards development in relation to water quality

62 Table 4-6 Hazard Identification, Risk Assessment and Uncertainty Scheme Component / Subcomponent Hazardous Event Notes Hazard Maximum Risk Hazard Applicable to Residual risk Existing Preventative Measures / Existing Preventative Barriers. Consequence Likelihood Risk level Measure Consequence Likelihood Risk level Uncertainty Comments/ Proposed Further Risk Reduction Actions Catchment and Groundwater Systems - Hazardous Events for catchment and groundwater systems are applicable to all schemes 1 River and Groundwater Systems Contamination from Septic tanks & Sewer Mains (breakages, etc) Source for pathogens and nitrates/nitrites. A number of townships are not sewered. These not considered to be well maintained as there is no monitoring program and are likely to be old systems. Protozoa Viruses Bacteria Pathogens Nitrates/ nitrites Major Possible High (12) ~ Aeration Sedimentation Filtration ~ Chlorination ~ New dwellings in non sewered areas to meet requirements of AS ~ Health Department within council handles any complaints in regards to unsatisfactory septic systems. ~ During periods of high turbidity in the river, it is not used as a water source Protozoa Viruses & Bacteria Applicable to all hazards Applicable to all hazards Applicable to all hazards Major Unlikely Medium (8) Uncertain ~ Undertake testing monthly for the presence of E. Coli in raw water and monitor the data to identify any peaks associated with high rainfall, etc. 2 River Contamination from Sewerage Treatment Plant Source for pathogens and nutrients. There is one WWTP upstream (Ravenshoe Sewerage Treatment Plant). The Hinchinbrook Shire has two treatment plants both located downstream of the intake of river water. Protozoa Viruses Bacteria Pathogens Nutrients Major Possible High (12) ~ Sedimentation Filtration ~ Chlorination ~ During periods of high turbidity in the river, it is not used as a water source ~ Intake through galleries with the possibility of using the sand bed as a filtration system. ~ Storage cleaned on a yearly basis. Protozoa Viruses & Bacteria Applicable to all hazards, measure to reduce likelihood of each Protozoa, Viruses Protozoa, Viruses, Bacteria Major Unlikely Medium (8) Uncertain ~ Undertake testing for the presence of E. Coli in raw water and monitor the data to identify any peaks associated with high rainfall, etc. 3 Groundwater Groundwater under direct influence of surface water All unconfined aquifers. Pesticides & Herbicides (Atrazine, Desthyl Atrazine, Diuron, Hexazinone) Nitrates/Nitrites Minor Possible Medium (6) ~ Water Quality Monitoring ~ All aquifers are unconfined so it is expected that surface water would have some affect on groundwater but monitoring shows that these effects are minimal. Pesticides & Herbicides for all existing preventative measures Minor Possible Medium (6) Certain River and Groundwater Systems River and Groundwater Systems River and Groundwater Systems Runoff from agricultural land (primarily sugar cane production) during rainfall events Spraying of aquatic weeds Contamination from crop dusting Pesticides/Herbicides, fertiliser and nutrients from cane production. Previous testing has only been in groundwater. Pesticides & Herbicides (Atrazine, Desthyl Atrazine, Diuron, Hexazinone) Minor Unlikely Pesticides Minor Unlikely Pesticides & Herbicides Minor Unlikely Low (4) Low (4) Low (4) ~ Pesticide/Herbicide analysis every 6 months to monitor levels in source water. No issues have been recorded. ~ Controlled spraying by Environmental Health Officers ~ Pesticide/Herbicide analysis every 6 months to monitor levels in source water. No issues have been recorded. Pesticides & Herbicides Pesticides Pesticides & Herbicides Minor Minor Minor Unlikely Unlikely Unlikely Low (4) Low (4) Low (4) Reliable Confident Reliable ~ Conduct testing in river & bores for pesticides and herbicides after wet season prior to pumping from the river and again during the dry season (mid year). ~Terrain currently completing a study on the effects of pesticides to the catchments water supply. Results expected in a 2 year timeframe. 7 River and Groundwater Systems Runoff from rural stormwater (open earth drains from grazing land, sugar cane, etc) during rainfall events Increase colour and turbidity in raw water. Aesthetic only. Physical Insignificant Possible Low (3) ~ During periods of high turbidity in the river, it is not used as a water source Physical Insignificant Rare Low (1) Certain

63 Scheme Component / Subcomponent Hazardous Event Notes Hazard Maximum Risk Hazard Applicable to Residual risk Existing Preventative Measures / Existing Preventative Barriers. Consequence Likelihood Risk level Measure Consequence Likelihood Risk level Uncertainty Comments/ Proposed Further Risk Reduction Actions 8 9 River and Groundwater Systems River and Groundwater Systems Flooding Inadequate well or bore head protection Contamination of surface water and possible contamination of groundwater Contamination of groundwater from surface runoff. No control over private bores. Bacteria, Chemical and Physical Bacteria Chemical Major Major Possible Possible High (12) High (12) ~ No existing preventative measures. ~ Chemical testing to monitor any changes in groundwater that could result from infiltration of flood water through inadequate well or bore head. Chemical Major Major Possible Possible High (12) High (12) Certain Confident ~ Improve borehead construction under the borehead replacement program ~ Improve borehead construction under the borehead replacement program 10 River 11 Groundwater River and Groundwater Systems River and Groundwater Systems River and Groundwater Systems Runoff from rural stormwater (open earth drains from grazing land, sugar cane, etc) during rainfall events Discharge from urban stormwater during rainfall events Bushfires Wildlife (feral, native, stray and unfenced farm animals) Accidental or intentional contamination of surface or groundwater May contain pathogens Bacteria Major Possible May contain lead and zinc from roads, petrol/oil products, sewerage overflow and increase colour and turbidity of water. Turbidity from particulate fallout and from erosion. Microbiological contamination from dead animals and chemical contamination from fire retardants. Microbial contamination from waste and dead animals, turbidity from erosion due to overgrazing and animal tracks. Feral pigs are an issue within the catchment ~ No control over private bores & wells. ~ Fertilisers, mill muds, etc. potential substances Bacteria Chemical Turbidity Microbial Microbial, Chemical and Physical Microbial Bacteria Turbidity Taste and Odour Compounds Harmful substances (not identified) Major Major Major Catastrophic Unlikely Unlikely Rare Rare High (12) Medium (8) Medium (8) Medium (5) Medium (6) ~ During periods of high turbidity in the river, it is not used as a water source ~ Sediment Traps for stormwater systems ~ Coordinated Fire Management Plan (Rural Fire Brigade) ~ Fire restrictions during high fire risk season ~ Areas of high fire risk determined in Planning Scheme ~ Aeration Sedimentation Filtration ~ Chlorination ~ Feral animal prevention program ~ Chemical Monitoring helps to identify any abnormalities within the water sources. If contamination is to occur then monitoring should allow us to identify the issue. Bacteria Chemcial Turbidity All existing preventative measures work towards lowering likelihood of all hazards. Taste and Odour Compounds, Turbidty Microbial, Bacteria All hazards Harmful substances Major Major Major Major Catastrophic Rare Rare Rare Rare Rare Medium (5) Medium (5) Medium (5) Medium (5) Medium (6) Certain Estimate Estimate Reliable Uncertain ~ Terrain currently completing a study on the effects of pesticides to the catchments water supply. Results expected in a 2 year timeframe. ~ Improve borehead construction under the borehead replacement program ~ Review effectiveness of feral animal prevention programs (in conjunction with Health Department) ~ Develop action plan River and Groundwater Systems River and Groundwater Systems 17 Groundwater Major Spills and accidental spillage of harmful contaminant Industrial chemical waste discharge contaminating groundwater &/or surface water Geology in relation to groundwater Example - Fuel carrier accident spilling load into nearby drainage system Proposed Bio Energy Mill. Existing Sugar Mills Turbidity from dissolved minerals and chemical contamination from leaching and minerals. Chemical monitoring shows low levels in most naturally occurring chemicals. Unidentified Chemical Chemical Contamination Turbidity Chemical Catastrophic Moderate Major Rare Possible Rare Medium (6) Medium (9) Medium (5) ~ If to occur, appropriate action taken. ~ Monitoring after incident ~ Chemical Monitoring (Standard Water Analysis) ~ Processes in place through ERA. ~ Chemical Monitoring (Standard Water Analysis) to gain understanding of natural presence of metals/chemicals in source water and monitor to identify any significant changes. Unidentified Chemical Chemical Contamination Chemical Contamination Turbidity and Chemical Catastrophic Moderate Major Rare Possible Rare Medium (6) Medium (9) Medium (5) Uncertain Estimate Certain ~ Develop action plan ~ No control over private enterprise. ~ Continue to monitor chemical levels in raw water supplies

64 Scheme Component / Subcomponent Hazardous Event Notes Hazard Maximum Risk Hazard Applicable to Residual risk Existing Preventative Measures / Existing Preventative Barriers. Consequence Likelihood Risk level Measure Consequence Likelihood Risk level Uncertainty Comments/ Proposed Further Risk Reduction Actions 18 River and Groundwater Systems Aluminium Snapshot monitoring has identified Aluminium as being detected within the aesthetic guideline. Aesthetic Minor Possible Medium (6) ~ Monitoring for presence of aluminium in source water. ~ Treatment processes to eliminate presence in drinking water. Aesthetic for all existing preventative measures Minor Possible Medium (6) Reliable 19 River and Groundwater Systems Barium Snapshot monitoring has identified Barium as a likely hazard Metal Major Rare Medium (5) ~ Monitoring for presence of barium in source water. ~ Treatment processes to eliminate presence in drinking water. Metal for all existing preventative measures Major Rare Medium (5) Reliable 20 River and Groundwater Systems Boron Snapshot monitoring has identified Boron as a likely hazard Metal Minor Rare Low (2) ~ Monitoring for presence of boron in source water. ~ Treatment processes to eliminate presence in drinking water. Metal for all existing preventative measures Minor Rare Low (2) Reliable 21 River and Groundwater Systems Manganese Snapshot monitoring has identified Manganese as a likely hazard Metal Moderate Unlikely Medium (6) ~ Monitoring for presence of manganese in source water. ~ Treatment processes to eliminate presence in drinking water. Metal for all existing preventative measures Moderate Rare Low (3) Confident 22 River and Groundwater Systems Nickel Snapshot monitoring has identified Nickel as a likely hazard Metal Moderate Rare Low (3) ~ Monitoring for presence of nickel in source water. ~ Treatment processes to eliminate presence in drinking water. Metal for all existing preventative measures Moderate Rare Low (3) Reliable 23 Groundwater Zinc Snapshot monitoring has identified Zinc as being detected within the aesthetic guideline. Metal Insignificant Rare Low (1) ~ Monitoring to identify trends and presence in groundwater. ~ Treatment processes Metal for all existing preventative measures Insignificant Rare Low (1) Reliable Catchment and Groundwater Systems - Applicable to SCHEME 1 only 24 River & Groundwater Systems Runoff from forestry production 25 Groundwater Copper May contain pesticides and increase colour and turbidity in raw water. Snapshot monitoring has identified Copper as a likely hazard Pesticides/ Herbicides and Physical Minor Unlikely Metal Minor Rare Low (4) Low (2) ~ Pesticide/Herbicide analysis every 6 months ~ Undertook monitoring as part of the Snapshot program to help gain an understanding of copper in our system. ~ Existing treatment process minimises hazard. Pesticides/Herbicides Metal for all existing preventative measures Minor Minor Unlikely Rare Low (4) Low (2) Reliable Reliable ~ Conduct testing in river & bores for pesticides and herbicides after wet season prior to pumping from the river and again during the dry season (mid year). ~Terrain currently completing a study on the effects of pesticides to the catchments water supply. Results expected in a 2 year timeframe. 26 River & Groundwater Systems Iron Snapshot monitoring has identified Iron as being detected within the aesthetic guideline. Metal Moderate Unlikely Medium (6) ~ Undertook monitoring as part of the Snapshot program to help gain an understanding of iron in our system. ~ Existing treatment process minimises hazard. Metal for all existing preventative measures Moderate Rare Low (3) Certain 27 Groundwater Lead Snapshot monitoring has identified Lead as a likely hazard Metal Moderate Rare Low (3) ~ Undertook monitoring as part of the Snapshot program to help gain an understanding of lead in our system. ~ Existing treatment process minimises hazard. Metal for all existing preventative measures Moderate Rare Low (3) Reliable

65 Scheme Component / Subcomponent Hazardous Event Notes Hazard Maximum Risk Hazard Applicable to Residual risk Existing Preventative Measures / Existing Preventative Barriers. Consequence Likelihood Risk level Measure Consequence Likelihood Risk level Uncertainty Comments/ Proposed Further Risk Reduction Actions 28 River Molybdenum Snapshot monitoring has identified Molybdenum as a likely hazard Metal Minor Rare Low (2) ~ Undertook monitoring as part of the Snapshot program to help gain an understanding of molybdenum in our system. ~ Existing treatment process minimises hazard. Metal for all existing preventative measures Minor Rare Low (2) Reliable Catchment and Groundwater Systems - Applicable to SCHEME 2 only 29 Groundwater Saline intrusion of coastal aquifers Happens if the bore is over pumped. Loss of Supply Catastrophic Rare Medium (6) ~ Monitoring of sodium and chloride levels in raw water. ~ Reduce pumping rate. Loss of supply Catastrophic Rare Medium (6) Certain 30 Groundwater Iron Snapshot monitoring has identified Iron as being detected within the aesthetic guideline. Catchment and Groundwater Systems - Applicable to SCHEME 3 only 31 Groundwater 32 Groundwater 33 Groundwater Arsenic Saline intrusion of coastal aquifers High iron levels in groundwater Happens if the bore is over pumped. The Forrest Beach water supply has experienced high iron levels in the groundwater. The Iron level was detected about the ADWG in the snapshot monitoring. Snapshot monitoring has identified Arsenic as a likely hazard Metal Moderate Unlikely Loss of Supply Catastrophic Rare Iron Moderate Almost Certain Metal Major Rare Medium (6) Medium (6) High (15) Medium (5) ~ Monitoring ~ Treatment processes ~ Monitoring of sodium and chloride levels in raw water. ~ Reduce pumping rate. ~ Treatment processes including coagulation (addition of lime) ~ Monitoring ~ Undertook monitoring as part of the Snapshot program to help gain an understanding of arsenic in our system. ~ Existing treatment process minimises hazard. Metal for all existing preventative measures Loss of supply Iron for all existing preventative measures Metal for all existing preventative measures Moderate Catastrophic Moderate Major Rare Rare Possible Rare Low (3) Medium (6) Medium (9) Medium (5) Certain Confident Certain Reliable ~ Current proposal for funding in place to connect the Forrest Beach Water Supply to Scheme 1 & 2 which will allow a back up water supply if groundwater quality is not suitable for consumption. ~ Current proposal for funding in place to connect the Forrest Beach Water Supply to Scheme 1 & 2 which will allow a back up water supply if groundwater quality is not suitable for consumption. ~ Looking at new filtration systems 34 Groundwater Beryllium Snapshot monitoring has identified Beryllium as a likely hazard Metal Major Rare Medium (5) ~ Undertook monitoring as part of the Snapshot program to help gain an understanding of beryllium in our system. ~ Existing treatment process minimises hazard. Metal for all existing preventative measures Major Rare Medium (5) Reliable 35 Groundwater Chromium Snapshot monitoring has identified Chromium as a likely hazard Metal Moderate Rare Low (3) ~ Undertook monitoring as part of the Snapshot program to help gain an understanding of chromium in our system. ~ Existing treatment process minimises hazard. Metal for all existing preventative measures Moderate Rare Low (3) Reliable 36 Groundwater Copper Snapshot monitoring has identified Copper as a likely hazard Metal Minor Rare Low (2) ~ Undertook monitoring as part of the Snapshot program to help gain an understanding of copper in our system. ~ Existing treatment process minimises hazard. Metal for all existing preventative measures Minor Rare Low (2) Reliable 37 Groundwater Lead Snapshot monitoring has identified Lead as a likely hazard Metal Major Rare Medium (5) ~ Undertook monitoring as part of the Snapshot program to help gain an understanding of lead in our system. ~ Existing treatment process minimises hazard. Metal for all existing preventative measures Major Rare Medium (5) Reliable

66 Scheme Component / Subcomponent Hazardous Event Notes Hazard Maximum Risk Hazard Applicable to Residual risk Existing Preventative Measures / Existing Preventative Barriers. Consequence Likelihood Risk level Measure Consequence Likelihood Risk level Uncertainty Comments/ Proposed Further Risk Reduction Actions TREATMENT SYSTEMS - APPLICABLE TO ALL SCHEMES 38 WTP Cyclone greater then than Category 2 Damage to control room, pumping equipment, etc. Plant Shutdown Major Rare Medium (5) ~ Most schemes have more then one water supply source. Scheme 1 has two WTP's which provides two water supplies to the Ingham district. Scheme 2 is connected to Scheme 1 and also has two WTP's. Forrest Beach is the only standalone WTP, but depending on funding there is a proposed connection to Scheme 1 and 2. ~ Built in redundancy ~ Emergency Planning requires people to have 3 days of provisions. Plant Shutdown for all existing preventative measures Major Rare Medium (5) Confident ~ Review Emergency Planning ~ Connection to Forrest Beach 39 WTP Loss of power greater then 7 days No treatment process if there is no power. Plant Shutdown Major Rare Medium (5) Back up generators Plant Shutdown for all existing preventative measures Minor Rare Low (2) Certain ~ Turn 40 kva to a mobile trailerable generator. 40 WTP Flooding Inundation of equipment Unable to attend water treatment plant Plant Shutdown (pending on magnitude of flooding) Catastrophic Rare Medium (6) ~ All water treatment plants are constructed above any known flood event. ~ Most WTP can be attended by competent persons who live in the vicinity of the area, otherwise access by helicopter is required ~ Most supplies have more then one water supply source. Scheme 1 has two WTP's which provides two water supplies to the Ingham district. Scheme 2 is connected to Scheme 1 and also has two WTP's. Forrest Beach is the only standalone WTP, but depending on funding there is a proposed connection to Scheme 1. ~ Built in redundancy ~ Emergency Planning requires people to have 3 days of provisions. Plant Shutdown for all existing preventative measures Moderate Rare Low (3) Certain ~ Cyclone/Flooding season preparations 41 WTP Chemical Dosing Failures 42 WTP Inadequate mixing 43 WTP Inadequate filter operation Inadequate mixing can result in an over or under dose of disinfectant resulting in bacterial and chemical infection. Bacterial Chemical Bacterial Chemical Bacterial Loss of Performance Catastrophic Catastrophic Major Unlikely Unlikely Unlikely High (10) High (10) Medium (8) ~ Telemetry system monitoring (alarms are set well before any critical levels) ~ Scada ~ Every plant is inspected everyday ~ Built in redundancy ~ Recirculation systems ~ Continuous online monitoring ~ Daily inspections ~ Replacement of sand media when required. ~ Daily inspections Chemical Chemical Chemical and Bacterial Chemical and Bacterial Bacteria Chemical Bacteria and Chemical Bacterial for all existing preventative measures Catastrophic Catastrophic Major Rare Rare Rare Medium (6) Medium (6) Medium (5) Certain Certain Certain 44 WTP Open filtration system causing growth of cyanobacteria Cyanobacteria Catastrophic Possible High (15) Nil. Catastrophic Possible High (15) Estimate ~ Testing during hot months of the year ~ Improvements to the aeration and filtration system

67 Scheme Component / Subcomponent Hazardous Event Notes Hazard Maximum Risk Hazard Applicable to Residual risk Existing Preventative Measures / Existing Preventative Barriers. Consequence Likelihood Risk level Measure Consequence Likelihood Risk level Uncertainty Comments/ Proposed Further Risk Reduction Actions 45 WTP Ineffective disinfection 50 WTP Supply failure Faulty supply chemical Faulty monitoring equipment Faulty dosing equipment High turbidity One supplier in North Queensland Bacteria Major Unlikely Bacteria Major Unlikely Medium (8) Medium (8) ~ Daily checking of equipment ~ Online monitoring Bacteria for all existing preventative measures Major Rare ~ Ensure adequate stock Bacteria for all existing preventative measures Major Rare Medium (5) Medium (5) Certain Certain 51 WTP Inadequate backup Bacteria Major Unlikely Medium (8) ~ Ensure emergency preparedness before cyclone/flood season Bacteria for all existing preventative measures Major Rare Medium (5) Certain 46 WTP Failure of alarms and monitoring equipment Overdose/ Ineffective dose Moderate Possible Medium (9) ~ Daily checking of equipment and manual confirmation of testing equipment ~ Calibration of instruments Overdose/Ineffective dose for all existing preventative measures Moderate Rare Low (3) Certain 47 WTP Sabotage Unknown Catastrophic Rare Medium (6) ~ Security fencing ~ Daily checking Unknown hazard caused from sabotage for all existing preventative measures Catastrophic Rare Medium (6) Certain 48 WTP 49 WTP 52 WTP 53 WTP Formation of disinfection byproducts Significant flow variations through water treatment system Overdose of fluoride Failure of dosing equipment (fluoride) Could cause under or overdose TREATMENT SYSTEMS - Scheme 2 Lower Herbert Water Supply Damage to equipment Storm surge would 54 WTP Storm Surge have to be of a significant magnitude in order to affect the WTP. 55 WTP Manual dosing of soda Chemical Dosing ash into the aerator at Failure - Soda Macknade Water Ash Treatment Plant TREATMENT SYSTEMS - Scheme 3 Forrest Beach Water Supply 56 WTP Groundwater unsuitable for treatment 57 WTP Storm Surge 58 WTP Chemical Dosing Failure - Lime Scheme 3 is a standalone supply and relies completely on groundwater. High Iron levels is an issue in the area. Damage to equipment Storm surge would have to be of a significant magnitude in order to affect the WTP. Manual dosing of lime into the sedimentation channel at Forrest Beach Water Treatment Plant Trihalomethanes Moderate Rare Chemical Moderate Possible Chemical (Fluoride) Chemical (Fluoride) Catastrophic Catastrophic Possible Possible Plant Shutdown Catastrophic Rare Chemical (Soda Ash) Chemical Bacteria Minor Major Possible Rare Plant Shutdown Catastrophic Rare Chemical (Lime) Minor Possible Low (3) Medium (9) High (15) High (15) Medium (6) Medium (6) Medium (5) Medium (6) Medium (6) ~ Occasional testing Trihalomethanes ~ Online monitoring Chemical ~ Detailed design process including a HAZOP session to eliminate any potential risks. ~ Standard Operating Procedure for Fluoridation Plants ~ Detailed design process including a HAZOP session to eliminate any potential risks. ~ Standard Operating Procedure for Fluoridation Plants ~ Backup supply between both WTP and connection to Ingham Water Supply ~ A ph test is always conducted prior to dosing with soda ash. ~ Monitoring to ensure suitability of groundwater Nil Chemical Chemical Plant Shutdown Chemical Chemical and Bacteria Plant Shutdown ~ Daily monitoring Chemical Moderate Moderate Catastrophic Catastrophic Minor Minor Major Catastrophic Minor Rare Rare Rare Rare Rare Unlikely Rare Rare Rare Low (3) Low (3) Medium (6) Medium (6) Low (2) Low (4) Medium (5) Medium (6) Low (2) Estimate Certain Certain Certain Confident Reliable Confident Confident Reliable ~ Enforce testing on a yearly basis. ~ Progressing to a pump dosing system as HSC update the chemical control system. ~ Current application to government for funding in order to connect into Scheme 1 and 2. ~ Current application to government for funding in order to connect into Scheme 1 and 2. O:\Water and Sewerage\New Water & Sewerage\Water\Drinking Water Quality Management Plan\Drinking Water Quality Management Plan.doc

68 Scheme Component / Subcomponent Hazardous Event Notes Hazard Maximum Risk Hazard Applicable to Residual risk Existing Preventative Measures / Existing Preventative Barriers. Consequence Likelihood Risk level Measure Consequence Likelihood Risk level Uncertainty Comments/ Proposed Further Risk Reduction Actions SERVICE RESERVOIRS AND DISTRIBUTION SYSTEMS - APPLICABLE TO ALL SCHEMES Biofilms, 59 Reservoir sloughing and resuspension, regrowth Cyantoxin Major Possible Intentional 60 Reservoir contamination of reservoir Unknown Catastrophic Rare (sabotage) 61 Reticulation Faulty backflow prevention devices installed Harmful Substance (not identified) Major Rare High (12) Medium (6) Medium (5) ~ Clean tanks yearly and sealing Cyantoxin ~ Security fencing ~ Daily checking ~ All devices have to be tested every year. ~ Local authorities have a register. Unknown hazard caused from sabotage Unknown hazard caused from backflow Major Catastrophic Minor Rare Rare Rare Medium (5) Medium (6) Low (2) Confident Certain Reliable Very rare for loss of pressure in the main to create the vacuum. 62 Reticulation Corrosion of reservoirs and pipe system Loss of Supply Major Unlikely Medium (8) ~ Inspection programs, building maintenance program, daily site visits Loss of supply Major Rare Medium (5) Certain 63 Reticulation Cyclone & Flooding Fallen trees could uproot water mains and create severe breaks which cannot be attended to during the storm. Bacteria Catastrophic Possible High (15) ~ When a significant cyclone is forecasted for the district the water supply is turned off until possible breaks can be assessed. ~ Boil alert when turning on reticulation Bacteria for all existing preventative measures Catastrophic Rare Medium (6) Certain 64 Reticulation 65 Reticulation 66 Reticulation Aged pipes, infrastructure (pipes break or leak) Inadequate repair and maintenance, inadequate system flushing Commissioning new mains Contamination from repairs Build up of biofilms Bacteria Major Unlikely Bacteria Major Possible Bacteria Major Possible Medium (8) High (12) High (12) ~ Flushing of hydrants Bacteria ~ Flushing critical points in the system ~ Flush hydrants ~ Sterilise Bacteria Major Major Rare Unlikely Bacteria for all existing preventative measures Major Unlikely Medium (5) Medium (8) Medium (8) Confident Certain Confident 67 Reticulation Stagnation Chlorine runs out and regrowth occurs Bacteria Major Possible 68 Reticulation Cleaning of mains (use of improper equipment, incorrect methods, lack of cleaning strategy) Bacteria Major Possible SERVICE RESERVOIRS AND DISTRIBUTION SYSTEMS - Scheme 2 Lower Herbert Water Supply 69 Reticulation 70 Reservoir High ph levels in areas that are acceptable to long detention times. Animals access through overflow drains, etc. 3 samples from the end of Patterson Parade were identified to have high ph levels (highest sample ph 9.41) Halifax WTP Clear water tank ph Insignificant Possible Bacteria Major Unlikely SERVICE RESERVOIRS AND DISTRIBUTION SYSTEMS - Scheme 3 Forrest Beach Water Supply 71 Reservoir Rainwater ponding on reservoir roof Rainwater entering low level reservoir Bacteria Major Possible High (12) High (12) Low (3) Medium (8) High (12) ~ Flushing of hydrants Bacteria ~ Scouring and flushing ~ Supervision during cleaning process ~ Flushing of the water main from hydrant monthly ~ Quarterly monitoring. Bacteria for all existing preventative measures ph for all existing preventative measures Major Major Insignificant Major Major Unlikely Unlikely Unlikely Unlikely Possible Medium (8) Medium (8) Low (2) Medium (8) High (12) Confident Confident Certain Confident Certain ~ Investigate costs into sealing roof O:\Water and Sewerage\New Water & Sewerage\Water\Drinking Water Quality Management Plan\Drinking Water Quality Management Plan.doc

69 5 MANAGING RISKS 5.1 Risk Management Measures Section outlines the existing preventive actions or measures that are in place for each water supply scheme. These actions and measures are managed by the Hinchinbrook Shire Council and are aimed to achieve acceptable residual risks in the short and longer-term. Section outlines proposed additional preventative measures and actions that are necessary to reduce any unacceptable residual risks that have been identified in the risk assessment in Section 4 of this DWQMP Existing Preventative Measures NOTE: An acceptable level of residual risk is anything below or Equal to a Medium (8) All hazardous events that have an unacceptable residual risk then the proposed measures must be included in the Risk Management Improvement Plan Table 5-1 provides additional information regarding each of the existing preventive measures. Particular focus has been given to those preventive measures that are relied upon to manage extreme or high risks. This includes preventive measures undertaken by other organisations e.g., farmers, business owners, etc Proposed Preventative Measures NOTE: An acceptable level of residual risk is anything below or Equal to a Medium (8) All hazardous events that have an unacceptable residual risk then the proposed measures must be included in the Risk Management Improvement Plan. Table 5-1 provides information on the proposed additional preventative measures necessary to reduce any unacceptable residual risks identified in the risk assessment to an acceptable level

70 NOTE: An acceptable level of residual risk is anything below or Equal to a Medium (6) All hazardous events that have an unacceptable residual risk then the proposed measures must be included in the Risk Management Improvement Plan. Table 5-1 Existing and Proposed Preventative Measures Scheme Component / Subcomponent Hazardous Event Hazard Existing Preventive Measures / Barriers. Which risk factor/s does the existing preventative measure/s impact on (i.e. likelihood &/or consequence) Catchment and Groundwater Systems - Hazardous Events for catchment and groundwater systems are applicable to all schemes River and Groundwater Systems 2 River Contamination from Septic tanks & Sewer Mains (breakages, etc) Contamination from Sewerage Treatment Plant Protozoa Viruses Bacteria Pathogens Nitrates/ nitrites Protozoa Viruses Bacteria Pathogens Nutrients ~ Aeration Sedimentation Filtration ~ Chlorination ~ New dwellings in non sewered areas to meet requirements of AS ~ Health Department within council handles any complaints in regards to unsatisfactory septic systems. ~ During periods of high turbidity in the river, it is not used as a water source ~ Sedimentation Filtration ~ Chlorination ~ During periods of high turbidity in the river, it is not used as a water source ~ Intake through galleries with the possibility of using the sand bed as a filtration system. ~ Storage cleaned on a yearly basis. Likelihood & Consequence Likelihood & Consequence How effective is/are the existing preventative measure/s & on what basis has this been determined? Effective, but some more data could be obtained to increase the uncertainty. Effective, but some more data could be obtain to increase the uncertainty. Is the level of residual risk acceptable Yes Yes Proposed measures to reach an acceptable level or residual risk ~ Undertake testing monthly for the presence of E. Coli in raw water and monitor the data to identify any peaks associated with high rainfall, etc. ~ Undertake testing for the presence of E. Coli in raw water and monitor the data to identify any peaks associated with high rainfall, etc. Responsible Work Unit/Organisation (& arrangements with external organisation if applicable) Water Department - Consult with WTP Operator to organise sampling and testing. As per item 1 3 Groundwater Groundwater under direct influence of surface water Pesticides & Herbicides (Atrazine, Desthyl Atrazine, Diuron, Hexazinone) Nitrates/Nitrites ~ Water Quality Monitoring ~ All aquifers are unconfined so it is expected that surface water would have some affect on groundwater but monitoring shows that these effects are minimal. Nil Effective, as monitoring shows that the groundwater is still a suitable source during flooding which would be the peak time that groundwater would be under direct influence of surface water. Yes 4 River and Groundwater Systems Runoff from agricultural land (primarily sugar cane production) during rainfall events Pesticides & Herbicides (Atrazine, Desthyl Atrazine, Diuron, Hexazinone) ~ Pesticide/Herbicide analysis every 6 months to monitor levels in source water. No issues have been recorded. Nil Effective, existing monitoring data shows that the pesticide levels are minimal with little or no detection, but some herbicides have been identified. Further testing for presence in raw water data would increase knowledge. Yes ~ Conduct testing in river & bores for pesticides and herbicides after wet season prior to pumping from the river and again during the dry season (mid year). ~Terrain currently completing a study on the effects of pesticides to the catchments water supply. Results expected in a 2 year timeframe. Water Department - Consult with WTP Operator to organise sampling and testing. Terrain - Communicate with to keep up to date with there progress. 5 6 River and Groundwater Systems River and Groundwater Systems Spraying of aquatic weeds Pesticides ~ Controlled spraying by Environmental Health Officers Contamination from crop dusting Pesticides & Herbicides ~ Pesticide/Herbicide analysis every 6 months to monitor levels in source water. No issues have been recorded. Nil Nil Effective, spraying is controlled and is monitored to avoid fish kills, etc. Yes Yes

71 Scheme Component / Subcomponent River and Groundwater Systems River and Groundwater Systems River and Groundwater Systems Hazardous Event Runoff from rural stormwater (open earth drains from grazing land, sugar cane, etc) during rainfall events Flooding Inadequate well or bore head protection Physical Hazard Bacteria, Chemical and Physical Bacteria Chemical Existing Preventive Measures / Barriers. ~ During periods of high turbidity in the river, it is not used as a water source ~ No existing preventative measures. ~ Chemical testing to monitor any changes in groundwater that could result from infiltration of flood water through inadequate well or bore head. Which risk factor/s does the existing preventative measure/s impact on (i.e. likelihood &/or consequence) Likelihood Consequence Nil How effective is/are the existing preventative measure/s & on what basis has this been determined? Effective, groundwater shows good filtration during rainfall events and turbidity levels are significantly lower then river water. Effective, good knowledge of local flooding which allows operators to be prepared. Resorting to groundwater has proved to be effective and increasing chlorine residual allows the consequences of a possible contamination to be reduced. It is recognised that improvements could be made to the boreheads. No existing preventative measure, action to be taken. Is the level of residual risk acceptable Yes No No Proposed measures to reach an acceptable level or residual risk ~ Improve borehead construction under the borehead replacement program ~ Improve borehead construction under the borehead replacement program Responsible Work Unit/Organisation (& arrangements with external organisation if applicable) Water Department (as per item 6) Water Department 10 River Runoff from rural stormwater (open earth drains from grazing land, sugar cane, etc) during rainfall events Bacteria ~ During periods of high turbidity in the river, it is not used as a water source Likelihood & Consequence Effective, groundwater shows good filtration during rainfall events. Yes 11 Groundwater Discharge from urban stormwater during rainfall events Bacteria Chemical Turbidity Microbial ~ Sediment Traps for stormwater systems Nil Ok, some stormwater systems have sediment traps in place which minimise the risk of harmful substances (eg. Oil, grease) exiting the outlet. Yes ~ Terrain currently completing a study on the effects of pesticides to the catchments water supply. Results expected in a 2 year timeframe. ~ Improve borehead construction under the borehead replacement program As per item 2 and 4 12 River and Groundwater Systems Bushfires Microbial, Chemical and Physical ~ Coordinated Fire Management Plan (Rural Fire Brigade) ~ Fire restrictions during high fire risk season ~ Areas of high fire risk determined in Planning Scheme Likelihood Effective, bushfire risk in our catchment is minimal. Yes 13 River and Groundwater Systems Wildlife (feral, native, stray and unfenced farm animals) Microbial Bacteria Turbidity Taste and Odour Compounds ~ Aeration Sedimentation Filtration ~ Chlorination ~ Feral animal prevention program Nil Ok, a review of the feral animal prevention program could be undertaken to better understand the programs aims and its effectiveness. Yes ~ Review effectiveness of feral animal prevention programs (in conjunction with Health Department) Health Department in conjunction with the Water Department River and Groundwater Systems River and Groundwater Systems Accidental or intentional contamination of surface or groundwater Major Spills and accidental spillage of harmful contaminant Harmful substances (not identified) Unidentified Chemical ~ Chemical Monitoring helps to identify any abnormalities within the water sources. If contamination is to occur then monitoring should allow us to identify the issue. Nil ~ If to occur, appropriate action taken. ~ Monitoring after incident Nil No existing preventive measures, proposed Action Plan to help minimise the consequence of the risk. No existing preventive measures, proposed Action Plan to help minimise the consequence of the risk. Yes Yes ~ Develop action plan Water Department ~ Develop action plan Water Department (as per item 8)

72 Scheme Component / Subcomponent River and Groundwater Systems Hazardous Event Industrial chemical waste discharge contaminating groundwater &/or surface water Hazard Chemical Contamination Existing Preventive Measures / Barriers. ~ Chemical Monitoring (Standard Water Analysis) ~ Processes in place through ERA. Which risk factor/s does the existing preventative measure/s impact on (i.e. likelihood &/or consequence) Nil How effective is/are the existing preventative measure/s & on what basis has this been determined? No, there needs to be some communication between Council and large industrial companies within the catchment. Is the level of residual risk acceptable No Proposed measures to reach an acceptable level or residual risk ~ No control over private enterprise. ~ Continue to monitor chemical levels in raw water supplies. Responsible Work Unit/Organisation (& arrangements with external organisation if applicable) Water Department will need to do some investigations on the possible chemical discharge from industrial companies. 17 Groundwater Geology in relation to groundwater TurbidityChemical ~ Chemical Monitoring (Standard Water Analysis) to gain understanding of natural presence of metals/chemicals in source water and monitor to identify any significant changes. Nil The existing preventative measures are effective in determining the possible risks associated with the geology in relation to groundwater and what possible substances could be present, but the consequence still requires further action to be taken. Yes 18 River and Groundwater Systems Aluminium Aesthetic ~ Monitoring for presence of aluminium in source water. ~ Treatment processes to eliminate presence in drinking water. Nil Effective, monitoring shows that the likelihood of occurring is minimal. Yes 19 River and Groundwater Systems Barium Metal ~ Monitoring for presence of barium in source water. ~ Treatment processes to eliminate presence in drinking water. Nil Effective, monitoring shows that the likelihood of occurring is minimal. Yes 20 River and Groundwater Systems Boron Metal ~ Monitoring for presence of boron in source water. ~ Treatment processes to eliminate presence in drinking water. Nil Effective, monitoring shows that the likelihood of occurring is minimal. Yes 21 River and Groundwater Systems Manganese Metal ~ Monitoring for presence of manganese in source water. ~ Treatment processes to eliminate presence in drinking water. Likelihood Effective, monitoring shows that the likelihood of occurring is minimal. Yes 22 River and Groundwater Systems Nickel Metal ~ Monitoring for presence of nickel in source water. ~ Treatment processes to eliminate presence in drinking water. Nil Effective, monitoring shows that the likelihood of occurring is minimal. Yes 23 Groundwater Zinc Metal ~ Monitoring to identify trends and presence in groundwater. ~ Treatment processes Nil Effective, monitoring shows that the likelihood of occurring is minimal. Yes Catchment and Groundwater Systems - Applicable to SCHEME 1 only 24 River & Groundwater Systems Runoff from forestry production Pesticides/ Herbicides and Physical ~ Pesticide/Herbicide analysis every 6 months Nil Effective, existing monitoring data shows that the pesticide levels are minimal with little or no detection, but some herbicides have been identified. Further testing for presence in raw water data would increase knowledge. Yes ~ Conduct testing in river & bores for pesticides and herbicides after wet season prior to pumping from the river and again during the dry season (mid year). ~Terrain currently completing a study on the effects of pesticides to the catchments water supply. Results expected in a 2 year timeframe. As per item

73 Scheme Component / Subcomponent 25 Groundwater 26 River & Groundwater Systems 27 Groundwater 28 River Hazardous Event Hazard Existing Preventive Measures / Barriers. Copper Metal ~ Undertook monitoring as part of the Snapshot program to help gain an understanding of copper in our system. ~ Existing treatment process minimises hazard. Iron Metal ~ Undertook monitoring as part of the Snapshot program to help gain an understanding of iron in our system. ~ Existing treatment process minimises hazard. Lead Metal ~ Undertook monitoring as part of the Snapshot program to help gain an understanding of lead in our system. ~ Existing treatment process minimises hazard. Molybdenum Metal ~ Undertook monitoring as part of the Snapshot program to help gain an understanding of molybdenum in our system. ~ Existing treatment process minimises hazard. Catchment and Groundwater Systems - Applicable to SCHEME 2 only 29 Groundwater 30 Groundwater Saline intrusion of coastal aquifers Loss of Supply Which risk factor/s does the existing preventative measure/s impact on (i.e. likelihood &/or consequence) Nil Likelihood Nil Nil ~ Monitoring of sodium and chloride levels in raw water. ~ Reduce pumping rate. Nil How effective is/are the existing preventative measure/s & on what basis has this been determined? Effective, monitoring shows that the likelihood of occurring is minimal. Effective, monitoring shows that the likelihood of occurring is minimal. Effective, monitoring shows that the likelihood of occurring is minimal. Effective, by monitoring we are able to maintain a fair understanding on the nature of the aquifer. Is the level of residual risk acceptable Iron Metal ~ Monitoring ~ Treatment processes Likelihood Yes Catchment and Groundwater Systems - Applicable to SCHEME 3 only 31 Groundwater Saline intrusion of coastal aquifers Loss of Supply ~ Monitoring of sodium and chloride levels in raw water. ~ Reduce pumping rate. Nil Yes Yes Yes Yes Yes Yes Proposed measures to reach an acceptable level or residual risk ~ Current proposal for funding in place to connect the Forrest Beach Water Supply to Scheme 1 & 2 which will allow a back up water supply if groundwater quality is not suitable for consumption. Responsible Work Unit/Organisation (& arrangements with external organisation if applicable) Water Department 32 Groundwater High iron levels in groundwater Iron ~ Treatment processes including coagulation (addition of lime) ~ Monitoring Likelihood Ok, treatment process has decreased the likelihood but further action still needs to be taken. No ~ Current proposal for funding in place to connect the Forrest Beach Water Supply to Scheme 1 & 2 which will allow a back up water supply if groundwater quality is not suitable for consumption. ~ Looking at new filtration systems Water Department 33 Groundwater Arsenic Metal ~ Undertook monitoring as part of the Snapshot program to help gain an understanding of arsenic in our system. ~ Existing treatment process minimises hazard. Nil Effective, monitoring shows that the likelihood of occurring is minimal. Yes 34 Groundwater Beryllium Metal ~ Undertook monitoring as part of the Snapshot program to help gain an understanding of beryllium in our system. ~ Existing treatment process minimises hazard. Nil Effective, monitoring shows that the likelihood of occurring is minimal. Yes

74 Scheme Component / Subcomponent 35 Groundwater 36 Groundwater 37 Groundwater Hazardous Event Hazard Existing Preventive Measures / Barriers. Chromium Metal ~ Undertook monitoring as part of the Snapshot program to help gain an understanding of chromium in our system. ~ Existing treatment process minimises hazard. Copper Metal ~ Undertook monitoring as part of the Snapshot program to help gain an understanding of copper in our system. ~ Existing treatment process minimises hazard. Lead Metal ~ Undertook monitoring as part of the Snapshot program to help gain an understanding of lead in our system. ~ Existing treatment process minimises hazard. Which risk factor/s does the existing preventative measure/s impact on (i.e. likelihood &/or consequence) Nil Nil Nil How effective is/are the existing preventative measure/s & on what basis has this been determined? Effective, monitoring shows that the likelihood of occurring is minimal. Effective, monitoring shows that the likelihood of occurring is minimal. Effective, monitoring shows that the likelihood of occurring is minimal. Is the level of residual risk acceptable Yes Yes Yes Proposed measures to reach an acceptable level or residual risk Responsible Work Unit/Organisation (& arrangements with external organisation if applicable) TREATMENT SYSTEMS - APPLICABLE TO ALL SCHEMES 38 WTP Cyclone greater then than Category 2 Plant Shutdown ~ Most schemes have more then one water supply source. Scheme 1 has two WTP's which provides two water supplies to the Ingham district. Scheme 2 is connected to Scheme 1 and also has two WTP's. Forrest Beach is the only standalone WTP, but depending on funding there is a proposed connection to Scheme 1 and 2.~ Built in redundancy~ Emergency Planning requires people to have 3 days of provisions. Nil Ok, cannot control the likehood, but further measures could be taken to reduce the consequence during an event. Yes ~ Review Emergency Planning~ Connection to Forrest Beach Water Department 39 WTP Loss of power greater then 7 days Plant Shutdown Back up generators Consequence Good back up procedures in place, effective in keeping the water supply running. Yes ~ Turn 40 kva to a mobile trailerable generator. Water Department

75 Scheme Component / Subcomponent 40 WTP Flooding Hazardous Event Hazard Plant Shutdown (pending on magnitude of flooding) Existing Preventive Measures / Barriers. ~ All water treatment plants are constructed above any known flood event. ~ Most WTP can be attended by competent persons who live in the vicinity of the area, otherwise access by helicopter is required ~ Most supplies have more then one water supply source. Scheme 1 has two WTP's which provides two water supplies to the Ingham district. Scheme 2 is connected to Scheme 1 and also has two WTP's. Forrest Beach is the only standalone WTP, but depending on funding there is a proposed connection to Scheme 1. ~ Built in redundancy ~ Emergency Planning requires people to have 3 days of provisions. Which risk factor/s does the existing preventative measure/s impact on (i.e. likelihood &/or consequence) Consequence How effective is/are the existing preventative measure/s & on what basis has this been determined? Effective, but some more organisation prior to wet season could help decrease the consequence. Is the level of residual risk acceptable Yes Proposed measures to reach an acceptable level or residual risk Responsible Work Unit/Organisation (& arrangements with external organisation if applicable) ~ Cyclone/Flooding season preparations Water Department - WTP Operators 41 WTP Chemical Dosing Failures Bacterial Chemical ~ Telemetry system monitoring (alarms are set well before any critical levels) ~ Scada ~ Every plant is inspected everyday ~ Built in redundancy Likelihood & Consequence Effective, the Scada system in place has proven to be an effective way in controlling and monitoring the water supply. Daily monitoring is an effective measure to ensure all systems are operating efficiently. Yes 42 WTP Inadequate mixing Bacterial Chemical ~ Recirculation systems ~ Continuous online monitoring ~ Daily inspections Likelihood & Consequence Effective, the Scada system in place has proven to be an effective way in controlling and monitoring the water supply. Daily monitoring is an effective measure to ensure all systems are operating efficiently. Yes 43 WTP 44 WTP Inadequate filter operation Open filtration system causing growth of cyanobacteria Bacterial Loss of Performance Cyanobacteria ~ Replacement of sand media when required. ~ Daily inspections Nil. Likelihood Nil Effective, chemical and bacterial monitoring shows that filtration systems are effective. Possible issue within some treatment plants, measures will need to be put in place to minimise risk. Yes No ~ Testing during hot months of the year ~ Improvements to the aeration and filtration system Water Department - WTP Operators 45 WTP Ineffective disinfection Bacteria ~ Daily checking of equipment ~ Online monitoring Nil Effective, the Scada system in place has proven to be an effective way in controlling and monitoring the water supply. Daily monitoring is an effective measure to ensure all systems are operating efficiently. Yes 50 WTP Supply failure Bacteria ~ Ensure adequate stock Likelihood Effective, but issue with number of suppliers for our region. Yes

76 Scheme Component / Subcomponent 51 WTP 46 WTP 47 WTP 48 WTP 49 WTP Hazardous Event Hazard Existing Preventive Measures / Barriers. Inadequate backup Bacteria ~ Ensure emergency preparedness before cyclone/flood season Failure of alarms and monitoring equipment Overdose/ Ineffective dose ~ Daily checking of equipment and manual confirmation of testing equipment ~ Calibration of instruments Sabotage Unknown ~ Security fencing ~ Daily checking Formation of disinfection by-products Significant flow variations through water treatment system Trihalomethanes Chemical TREATMENT SYSTEMS - Scheme 2 Lower Herbert Water Supply 54 WTP ~ Occasional testing ~ Online monitoring Storm Surge Plant Shutdown ~ Backup supply between both WTP and connection to Ingham Water Supply TREATMENT SYSTEMS - Scheme 3 Forrest Beach Water Supply 56 WTP 57 WTP Groundwater unsuitable for treatment Chemical Bacteria Storm Surge Plant Shutdown Nil ~ Monitoring to ensure suitability of groundwater SERVICE RESERVOIRS AND DISTRIBUTION SYSTEMS - APPLICABLE TO ALL SCHEMES 59 Reservoir 60 Reservoir 61 Reticulation 62 Reticulation 63 Reticulation Biofilms, sloughing and resuspension, regrowth Intentional contamination of reservoir (sabotage) Faulty backflow prevention devices installed Corrosion of reservoirs and pipe system Cyantoxin Unknown Harmful Substance (not identified) Loss of Supply ~ Clean tanks yearly and sealing ~ Security fencing ~ Daily checking ~ All devices have to be tested every year. ~ Local authorities have a register. ~ Inspection programs, building maintenance program, daily site visits Cyclone & Flooding Bacteria ~ When a significant cyclone is forecasted for the district the water supply is turned off until possible breaks can be assessed.~ Boil alert when turning on reticulation Which risk factor/s does the existing preventative measure/s impact on (i.e. likelihood &/or consequence) Likelihood Likelihood Nil Nil How effective is/are the existing preventative measure/s & on what basis has this been determined? Effective, WTPs are generally inaccessible during flooding so it is important to insure adequate stock is available at each plant. Effective, checking and calibration process has proven to keep equipment well maintained to reduce failures. Effective, no previous sabotage events to water supply, all facilities locked with security fencing. Ok, more frequent testing should be done to increase certainty. Is the level of residual risk acceptable Yes Yes Yes Yes Likelihood Effective, online monitoring has Yes Consequence Nil Nil Likelihood Nil Consequence Likelihood Consequence Effective, connection to scheme 1 allows adequate backup in the event of a storm surge. Ok, monitoring allows understanding of groundwater, but not an effective measure in reducing the risk. No existing preventative measures. Could be catastrophic if to occur and no existing backup supply. Effective, good maintenance procedures on tanks. Effective, no previous sabotage events to water supply, all facilities locked with security fencing. Effective, pressure monitoring shows that losses of pressure in the main to allow for this would be very rare. Effective, maintenance has prevented any major corrosion issues. Effective, in the cyclone Yasi event it was an effective measure to prevent contamination of supply and to ensure levels in the reservoirs remained stable. Yes Yes Yes Yes Yes Yes Yes Yes Proposed measures to reach an acceptable level or residual risk Responsible Work Unit/Organisation (& arrangements with external organisation if applicable) ~ Enforce testing on a yearly basis. WTP Operators ~ Current application to government for funding in order to connect into Scheme 1 and 2. ~ Current application to government for funding in order to connect into Scheme 1 and 2. Very rare for loss of pressure in the main to create the vacuum

77 Scheme Component / Subcomponent 64 Reticulation 65 Reticulation 66 Reticulation 67 Reticulation 68 Reticulation Hazardous Event Aged pipes, infrastructure (pipes break or leak) Inadequate repair and maintenance, inadequate system flushing Bacteria Bacteria Hazard Existing Preventive Measures / Barriers. ~ Flushing of hydrants ~ Flushing critical points in the system Which risk factor/s does the existing preventative measure/s impact on (i.e. likelihood &/or consequence) Likelihood Likelihood Commissioning new mains Bacteria ~ Flush hydrants ~ Sterilise Likelihood Stagnation Bacteria ~ Flushing of hydrants Cleaning of mains (use of improper equipment, incorrect methods, lack of cleaning strategy) Bacteria ~ Scouring and flushing ~ Supervision during cleaning process SERVICE RESERVOIRS AND DISTRIBUTION SYSTEMS - Scheme 2 Lower Herbert Water Supply Likelihood Likelihood How effective is/are the existing preventative measure/s & on what basis has this been determined? Effective, infrastructure is monitored for frequency of breaks and flushed regularly in areas where high detention periods could be expected. Effective, current system in place for flushing of critical points. Effective, not a frequent thing in our district but measures have proven to be effective. Effective, flushing of hydrant in critical points to allow flow in areas that are expected to have long detention periods. Effective, supervision by managers during cleaning process has proven to be effective. Is the level of residual risk acceptable Yes Yes Yes Yes Yes Proposed measures to reach an acceptable level or residual risk Responsible Work Unit/Organisation (& arrangements with external organisation if applicable) 69 Reticulation 70 Reservoir High ph levels in areas that are acceptable to long detention times. Animals access through overflow drains, etc. ph Bacteria SERVICE RESERVOIRS AND DISTRIBUTION SYSTEMS - Scheme 3 Forrest Beach Water Supply ~ Flushing of the water main from hydrant monthly ~ Quarterly monitoring. Likelihood Nil Effective, flushing of hydrant in critical points to allow flow in areas that are expected to have long detention periods. No existing preventative measure, but is not a problem. Yes Yes 71 Reservoir Rainwater ponding on reservoir roof Bacteria Nil No existing preventative measure, action to be taken. No ~ Investigate costs into sealing roof Manager of Water Department

78 5.2 Operational and Maintenance Procedures For each existing preventative measure or action, an operation and maintenance procedure should be in place to ensure that the measures/actions are implemented correctly. Currently Hinchinbrook Shire Council does not have any existing procedures that are updated and in the format that is required for this Drinking Water Quality Management Plan. This is a recognised issue and it has been included in the Risk Improvement Plan. Council currently has informal procedures in place, which do not exist in an Operation and Procedure Manual, but instead exists as operational log books, with tasks being completed under the supervision of the Works Supervisor. The process in documenting all tasks into an Operation and Procedure Manual is a complex and difficult task, which will require a collaborated effort between all staff within the Water Department. An organisational chart is shown in Figure 5.1, which helps to understand the department structure and how the day to day operation works. This should hopefully assist in understanding the operation of the Water Supply within Hinchinbrook Shire Council. As per Table 5-5 a summary of Water Quality Management Information is provided, which lists all documents in relation to the day to day operation of the water supply. A list of Operation and Maintenance Procedures that is to be developed is provided below. Please note that this only preliminary and is subject to change. Backflow Prevention Commissioning New Main Connection of Water Services Decommissioning a Bore Detection of E. Coli in Drinking Water Facility Security Groundwater Bore Operation and Maintenance Hydrant Maintenance Maintenance of Floating Cover on Reservoir On Call Monitoring Repair of Mains Break Responding to Customer Water Quality Complaints Sand Filter Maintenance Sedimentation Channel Maintenance Sodium Hypochlorite storage, handling, monitoring and ordering. Sodium Hypochlorite Dosing Systems Standard Operating Procedure for Fluoridation Plants Super chlorination of Water Mains Valve Maintenance Water Interruption Notification Water Main Flushing Water Main Installation Water Quality Sampling Water Treatment Plant Operating Manual Forrest Beach Water Treatment Plant Operating Manual Halifax Water Treatment Plant Operating Manual Ingham Depot Water Treatment Plant Operating Manual Ingham Pump Station Water Treatment Plant Operating Manual Macknade Working with Asbestos Cement (AC) Pipes O:\Water and Sewerage\New Water & Sewerage\Water\Drinking Water Quality Management Plan\Drinking Water Quality Management Plan.doc

79 Chief Executive Officer Executive Manager Engineering Services Effectively manage areas of Engineering Services. Technical Officer Provide assistance to W&S Manager in the preparation of estimates, plans, specifications, etc. Prepare as constructed records of all water assets. Responsible for developing the Drinking Water Quality Management Plan Water & Sewerage Manager Manage the efficient production of sufficient potable water at regulated pressures in accordance with the Water Supply (Safety and Reliability) Act, the Water Act and the Environmental Protection Amendment Act. Implement and monitor Council s W&S construction, ordinary and special maintenance program. Assist the Manager Engineering Services in developing strategies for network improvement and augmentation of headwork infrastructure. Meet obligations under the Workplace Health & Safety Act. Water & Sewerage Secretary Working knowledge of relevant legislation associated wit the Water Supply (Safety and Reliability) Act 2008 and the ability to understand research and apply legislative and regulatory requirements. Water meter consumption billing and maintenance. Receive all enquires and carry out required procedures for public complaints/requests on W&S problems. Main the W&S complaints database. Locate and copy as constructed plans. Ordering and logging of chemicals. Water & Sewerage Treatment Team Leader Ensure Council s Water and Sewerage Treatment Plants are operating effectively. Develop and implement works program. Supervise W&S Staff. Liaise with other areas of Council for maintenance of mechanical and electrical equipment. Assist in developing strategies for upgrading infrastructure. Investigate and attend to service requests and customer relations. Meet obligations under the WH&S Act and Environmental Protection Act. Water & Sewerage Works Team Leader Controls and coordinates operational and maintenance aspects. Develop and implement works program. Supervise W&S staff. Liaise with other areas of Council for maintenance of mechanical and electrical equipment. Assist in developing strategies for upgrading infrastructure. Investigate and attend to service requests and customer relations. Meet obligations under the WH&S Act and Environmental Protection Act. Administrative Assistant Collates water analysis data. Receive all enquires and carry out required procedures for public complaints/requests on W&S problems. Main the W&S complaints database. Locate and copy as constructed plans. Water meter consumption billing and maintenance. Treatment Reticulation Water Treatment Plant Operator x 2 and 1 Sewerage Plant Operator (Able to work on a rotational basis) Perform Water Treatment Plant Operator duties which can include but are not limited to: Responsibility for the operation of water treatment plants in Hinchinbrook Shire Under the supervision of the Sewerage Treatment Plant Operator be responsible for the day-to-day running of the Sewerage Treatment Plants Monitor and adjust chemical dosing rates Water testing and sewerage testing Maintain all necessary daily recordings and sample reports Pump maintenance. Treatment Operator Assistant x 3 Assist Water Treatment Plant Operator in the day to day running of all treatment plants, including collection of water samplings and general maintenance. Plant Operator Perform duties associated with plant operation as directed by Works Supervisor. Perform general duties associated with maintenance or construction. Undertake allocated tasks within established time and budgetary objectives as directed. Truck Driver x 2 Perform duties associated with truck operation as directed by Works Supervisor. Perform general duties associated with maintenance or construction. Undertake allocated tasks within established time and budgetary objectives as directed. Responsible for machine maintenance on vehicles. Head Plumber Install and maintain pipes, valves, etc. Maintain, check, report, clean and adjust all valves, pumps and other equipment. Conduct periodic checks of plant equipment. Liaise with Tradespersons, co-workers, apprentices, sub-contractors and other key stakeholders on projects. Liaise with public regarding interruption to supply, quality and other matters. Inform/report condition of assets to W&S Manager. Plumber Install and maintain pipes, valves, etc. Maintain, check, report, clean and adjust all valves, pumps and other equipment. Conduct periodic checks of plant equipment. Water and Sewerage Fitter Maintenance on pumps, chlorinators and other small plant for water and sewerage. Labourer x 3 Perform general duties associated with maintenance or construction. Undertake allocated tasks within established time and budgetary objectives as directed. Figure 5.1 Organisational Chart for Water Department

80 5.3 Management of Incidents and Emergencies Table 5-2 provides an explanation of how incident and emergency levels are described and how they might be interpreted, while Table 5-3 outlines specific incidents and emergencies and how they are managed and who is responsible. Table 5-2 Incident/Emergency Levels Incident/ Emergency Level Description of Level Level 5 Widespread outbreak of waterborne disease. Declared disaster that disrupts normal operation of supply Cyclone, major flooding, loss of power. Supply has been turned off or not available. Gross exceedance of ADWG guideline of a chemical parameter that poses a serious threat to consumers. Level 4 Level 3 Level 2 Level 1 High level of pathogens detected in reticulation/reservoir. E.g. E.Coli greater than 5CFU/100mL. Failure of infrastructure severe or emergency level supply restrictions required to ensure continuity of supply Mid range detection of E Coli and other pathogens. E.g. E. Coli between 1-5 CFU/100mL. Failure of infrastructure short term water restrictions may be required. Minor restrictions of ADWG guideline of a chemical parameter. Minor Flooding Failure of infrastructure or source supply (possible water quality issue, e.g. Bore water has high turbidity). Still able to provide drinking water but there will be exceedences in ADWG aesthetic guideline. Exceedance of operational limit has occurred but managed through operational and maintenance procedures

81 Table 5-3 Management of Incidents and Emergencies and Emergency Contact Details and Protocols Management of Incidents and Emergences Level Incident or Position Summary of actions to be taken Emergency responsible Communicate with the Bureau of Meteorology of Manager Water & the intensity and expected impact time. Waste Water Alert public to fill water bottles, etc in case of the need to turn off water reticulation. WTP Operator Ensure all reservoirs are at capacity prior to the Cyclone, that has event. an expected path If destructive path of cyclone is within range of the 5 within a 200km shire and above category 2 proceed with turning off radius of the the water supply. shire Ensure communication with the public on expected time the water reticulation will be turned on. Check for breakages from fallen trees. If ok, turn on water supply and monitor for any significant losses in storage. Business Unit/ Organisation Water & Waste Water / Hinchinbrook Shire Council Bureau of Meteorology (for updates on event) Local Disaster Management Group Emergency Contact Details and Protocols Contact Person(s) Manager Water & Waste Water Peter Martin (07) Bureau of Meteorology Townsville Field Meteorological Offices (07) CEO of HSC Daniel McKinlay (07) Communication protocols - Refer to Local Disaster Management Plan in Appendix G and Evacuation Sub Plan in Appendix F. 5 Major Flooding 5 Loss of power for extended period of time (usually associated with Cyclones, severe weather, etc) 5 Major Earthquake Communicate with the Bureau of Meteorology for expected rainfall that could influence the catchment. Monitor river heights. Ensure each treatment plant has adequate supply and organise for staff to monitor plant if possible. Communicate with Ergon Energy to determine extent of damage and expected time for infrastructure to be fixed. Use back up generators. A major earthquake can be associated with a Tsunami, so communication with the Bureau will need to take place to be made aware of the impending tsunami that is likely to occur. Buildings will need to be checked for any structural damage and all pumps, electrical equipment, etc will need to be checked for any faults. Manager Water & Waste Water WTP Operator Manager Water & Waste Water WTP Operator Manager Water & Waste Water WTP Operator Water & Waste Water / Hinchinbrook Shire Council Bureau of Meteorology (for updates on event) Local Disaster Management Group Water & Waste Water / Hinchinbrook Shire Council Ergon Energy Water & Waste Water / Hinchinbrook Shire Council Local Disaster Management Group Manager Water & Waste Water Peter Martin (07) Bureau of Meteorology Townsville Field Meteorological Offices (07) Manager Water & Waste Water Peter Martin (07) Ergon Energy Manager Water & Waste Water Peter Martin (07) CEO of HSC Daniel McKinlay (07) Refer to Local Disaster Management Plan in Appendix G and Evacuation Sub Plan in Appendix F. - Refer to Local Disaster Management Plan in Appendix G and Evacuation Sub Plan in Appendix F. - Refer to Local Disaster Management Plan in Appendix G and Evacuation Sub Plan in Appendix F. Bureau of Meteorology (for updates on event) Bureau of Meteorology Townsville Field Meteorological Offices (07)

82 Level 5 Tsunami 5 4 Incident or Emergency Fire, possibly associated with bush fire but more then likely caused by equipment malfunction, etc Detection of E. Coli greater then 5 CFU/100mL in reticulation Management of Incidents and Emergences Summary of actions to be taken If the Bureau of Meteorology has issued a Tsunami warning for the Hinchinbrook region, an immediate evacuation would occur until the tsunami has passed. It is not until the tsunami has passed until the extent of the damage can be assessed. It is quite likely that infrastructure in Lower Herbert and Forrest Beach would sustain significant damage, in which actions will need to be taken to assess the damage in order of priority. Contact the Queensland Fire Department immediately to cease fire and assess any damage that it may have cause. Check building for any structural damage and ensure it is safe to entre. Assess equipment that has been damaged and if it can be replaced in order to keep the plant operational. If damage is extensive and to the entire plant, alternative options will need to be made. Scheme 1 and 2 are interconnected so there are 4 treatment plants in total that can be used. If damage was to occur to the Forrest Beach Treatment Plant, high water restrictions will need to be set to ensure the reservoir levels has capacity for the required number of days. Boil Water Alert as per Queensland Health Guidelines Position responsible Manager Water & Waste Water WTP Operator Manager Water & Waste Water WTP Operator Manger Water & Waste Water Manager Environmental Health Services Business Unit/ Organisation Water & Waste Water / Hinchinbrook Shire Council Local Disaster Management Group Bureau of Meteorology (for updates on event) Water & Water Waste / Hinchinbrook Shire Council Water & Waste Water / Hinchinbrook Shire Council Emergency Contact Details and Protocols Contact Person(s) Manager Water & Waste Water Peter Martin (07) CEO of HSC Daniel McKinlay (07) Bureau of Meteorology Townsville Field Meteorological Offices (07) Manager Water & Waste Water Peter Martin (07) Manager Water & Waste Water Peter Martin (07) Communication protocols - Refer to Local Disaster Management Plan in Appendix G and Evacuation Sub Plan in Appendix F. - Refer to Local Disaster Management Plan in Appendix G and Evacuation Sub Plan in Appendix F. - In the event of equipment malfunction, isolate the equipment and use appropriate fire extinguisher to put out the fire. Contact Queensland Fire Services as soon as possible. - Boil Water Alert as per Queensland Health Guidelines - Report exceedance to Regulator 3 Detection of 1-5 CFU/100mL E. Coli in reticulation Boil Water Alert as per Queensland Health Guidelines WTP Operator Manger Water & Waste Water WTP Operator Water & Waste Water / Hinchinbrook Shire Council Manager Water & Waste Water Peter Martin (07) Boil Water Alert as per Queensland Health Guidelines - Report exceedance to Regulator

83 Level Incident or Emergency 3 Minor Flooding Management of Incidents and Emergences Summary of actions to be taken Scheme 2 Lower Herbert Water Supply could become isolated. Position responsible Manager Water & Sewerage WTP Operator Business Unit/ Organisation Water & Waste Water / Hinchinbrook Shire Council Emergency Contact Details and Protocols Contact Person(s) Manager Water & Waste Water Peter Martin (07) Communication protocols - Refer to Local Disaster Management Plan in Appendix G and Evacuation Sub Plan in Appendix F Water Main/ Service Break High levels of Turbidity in source water Exceedance in drinking water parameter in source water Identify broken main and isolate area. Repair main. Turn water on and flush hydrant. Follow standard treatment process. For scheme 1, if turbidity has increased in the river, use alternative sources. Follow standard treatment process. Monitor to ensure effective treatment. Labourer WTP Operator Labourer Water & Waste Water / Hinchinbrook Shire Council WTP Operator Water & Waste Water / Hinchinbrook Shire Council Manager Water & Waste Water Peter Martin (07) Manager Water & Waste Water Peter Martin (07) WTP Operator Water Department Manager Water & Waste Water Peter Martin (07) Works requested issued by public or if identified by council staff, Manager Water and Waste Water notified. - If after hours on call person notified. - Labours sent to job site. - When complete Manager Water and Waste Water notified. - WTP Operator to contact Manager Water & Waste Water as soon as possible. - If exceeds ADWG report to Regulator. - WTP Operator to contact Manager Water & Waste Water as soon as possible. - Report exceedance to Regulator if required Communication Protocol Notifying the Consumer Local radio, newspaper and television stations are generally used to communicate with the public. A more direct approach that has been previously used in the event of a cyclone is a service provided by Telstra that allows a SMS Message or recorded phone message (landlines) be distributed to an area specified by council. This area is normally transferred to Telstra using a KML file produced in council s GIS system. In the event of a major detection of E. Coli that would require a boil water alert, it is intended that this message be used to broadcast the required actions

84 5.4 Risk Management Improvement Program A Risk Management Improvement Plan (RMIP) is outlined in Table 5-4 and its aim is to: Manage any unacceptable residual risks identified by the hazard/risk assessment. Manages any gaps in the Plan. Improve those parts of the Plan where deficiencies in information (e.g.; catchments characterisation or uncertainties in the risk assessment) did not allow the criteria to be completely and accurately addressed. The priorities for implementing aspects of the RMIP are based on the level of risk being addressed and the historical performance of the scheme. The priorities will range between Low, Medium, High and Very High

85 Table 5-4 Risk Management Improvement Plan Scheme Scheme Component/ Subcomponent Hazard/ Hazardous Event Proposed Preventative Measure Priority Actions Interim Short-term Long-term Target Date/s Estimated Cost Responsibility Completed Reducing Residual Risk 1 All River and Groundwater Systems Inadequate well or bore head protection ~ Improve borehead construction under the borehead replacement program High Investigate upgrade of Halifax Bores as first priority. Halifax has a total of 5 bores, but not all are used due to low pump rates and the possibility of saline intrusion. Cyclone Yasi has also damage fencing and there is currently a power supply issue to some bores. Commence upgrade of Halifax Bores, if required seal and abandon unused bore. Complete an inspection report for all bores (Macknade, Forrest Beach, Halifax and Como Road) and complete a works program for required maintenance $ /year Manager Water Department Water Treatment Plant Operator Halifax and Macknade Bores completed. Currently investigating Forrest Beach Borefield. No investigations on Como Road Borefield at this stage. Target Date remains the same. 2 All River and Groundwater Systems Industrial chemical waste discharge contaminating groundwater &/or surface water ~ No control over private enterprise. ~ Continue to monitor chemical levels in raw water supplies. Low Investigate private enterprises within the district that could affect drinking water quality and the possible risks that they present. Those identified will be posing a direct risk to council's drinking water supply. Continue with existing chemical monitoring and identify any significant changes. Ongoing Part of budget for employee (Technical Officer) Manager Water Department Technical Officer Standard Water Analysis and Pesticide/Herbicide Testing has been continued. 4 3 (Forrest Beach) Groundwater High iron levels in groundwater ~ Current proposal for funding in place to connect the Forrest Beach Water Supply to Scheme 1 & 2 which will allow a back up water supply if groundwater quality is not suitable for consumption. ~ Looking at new filtration systems Very High Submit application for funding assistance to the government. Advertise a tender for the works to be completed. If works can be done internally prepare quote. Construction phase. Finalise project. Funding dependant $2.1 million Manager Water Department Water main is currently being installed along Forrest Beach Road with an expected completion of 30 November % funding has been allocated to this project as part of the Royalties to Regions Program. 5 All WTP Open filtration system causing growth of cyanobacteria ~ Testing during hot months of the year ~ Improvements to the aeration and filtration system Very High Provide temporary shading. Issue Expression of Interest for consultants to investigate council's existing water treatment plants and what would be required for there upgrade. Depending on results from consultants report, budget for upgrades to commence. Dependant on consultants report. Report to be completed by Mid 2014 Dependant on consultants report Manager Water Department Report has been prepared by GHD for possible options to be applied. Currently designing upgrades to the Forrest Beach system, which if successful to be applied to the other filtration systems. This project is expected to be completed by the end of the 15/16 financial year. 6 3 (Forrest Beach) Reservoir Rainwater ponding on reservoir roof ~ Investigate costs into sealing roof Low Prepare specification for require work. Complete cost estimate. WTP Operator to check condition of reservoir roof and conduct any remedial works that can be completed to reduce risk of contamination from ponding rainwater. Advertise a tender for the works to be completed. If works can be done internally prepare quote. Construction phase. Finalise project. December 2013 $15,000 Manager Water Department Completed Roof gaps were sealed using stainless sheeting

86 Scheme Scheme Component/ Subcomponent Hazard/ Hazardous Event Proposed Preventative Measure Priority Actions Interim Short-term Long-term Target Date/s Estimated Cost Responsibility Completed 7 2 WTP Chemical Dosing Failure - Soda Ash ~ A ph test is always conducted prior to dosing with soda ash. Medium Investigate existing options and equipment. Prepare site for installation. Install and commission chemical dosing equipment. June2014 Utlise existing dosing pump and equipment WTP OperatorManager Water Department CompletedUpgraded the aerator at the Macknade WTP which helped with the ph levels. Some soda ash is being dosed when required but does not required a constant chemical dosing system. Increasing the level of Certainty 8 All River and Groundwater Systems Contamination from Septic tanks & Sewer Mains (breakages, etc) ~ Undertake testing monthly for the presence of E. Coli in raw water and monitor the data to identify any peaks associated with high rainfall, etc. Medium E. Coli testing in river and bore sources. Conduct during dry and wet seasons. Investigate laboratory results. Depending on results, further investigations may need to take place to find the source of bacteria into raw source. Some bacteria is to be expected. Commence first round of testing early 2013 Already included in yearly budget WTP Operator Manager Water Department Completed E. Coli testing has been undertaken in the raw water source and will continue as part of the testing program. 9 All Groundwater 10 All WTP Other Discharge from urban stormwater during rainfall events Formation of disinfection byproducts ~ Terrain currently completing a study on the effects of pesticides to the catchments water supply. Results expected in a 2 year timeframe. ~ Improve borehead construction under the borehead replacement program ~ Enforce testing on a yearly basis. High Medium As per Item 1 (borehead construction) Commence testing on yearly basis. Depending on results further action may need to be taken, but this will need to be assessed when further information is available. As per Item 1 (borehead construction) As per interim. As per Item 1 (borehead construction) As per interim. As per Item 1 (borehead construction) Commence first round of testing early 2013 Prior funding assistance has been issued to Terrain $1,500 Terrain Manager Water Department Manager Water Department WTP Operator As per item 1 Testing has not been completed. First Round of testing to be completed by 31 December All 12 All Operational & Maintenance Procedures Mapping of Water Assets N.A. N.A. N.A. N.A. Very High, lacking operational and maintenance procedures. Very High, important as required for modelling software to improve water quality and distribution needs. Work in conjunction with council surveyor to collate existing data and determine areas where data is missing. Collate existing data and determine areas where data is missing. Assign asset numbers and produce drawings that can be distributed to staff. Begin collating and putting together data. Final dataset of mapped assets, including a full list of assets with unique numbering which will work in conjunction with council s asset management system. Final dataset of mapped assets. Jul-13 December 2012 Included in budget for Technical Officer Included in budget for Technical Officer Manager Water Department WTP Operators Infrastructure Engineer Technical Officer Technical Officer Currently in Draft version. Updated target date - June Completed 13 All Staff Training N.A. N.A. High, to meet national requirements Commence training for Water Treatment Assistants. Certificate II or III in Water and Waste Water Treatment. Provide assistance to staff undertaking Certificate II or III. Have sufficient staff who have completed the required training as per national requirements. Continue to provide any training that would be beneficial to the day-to-day operations. July 2014 (based on a two year completion) Dependant on subject fees (TAFE) Manager Water DepartmentWater Treatment Plant OperatorsWater Treatment Assistants Completed

87 Scheme Scheme Component/ Subcomponent Hazard/ Hazardous Event Proposed Preventative Measure Priority Actions Interim Short-term Long-term Target Date/s Estimated Cost Responsibility Completed 14 All Customer Complaint Performance N.A. N.A. Low, review effectiveness of customer complaint processes Council upgrading the Financial System which will include a new component to handle customer complaints. It will be a major upgrade to the system and it will include easier access to data, eg. Response times. December 2014 Included in Financial System Package (budgeted by council) Manager Water Department Administration Fiancial system is currently being implemented. The customer service phase has not been implemented. New target date June All Historical Data Database N.A. N.A. Medium Discuss with council staff that are familiar with creating databases and work out an approach to creating the database. Gather all water quality data into the format required and create database. Have a fully functional database. December 2014 Included in budget for Technical Officer Manager Water Department Technical Officer Completed

88 5.5 Service Wide Support Information Management Table 5-5 summaries all information related to the management of drinking water quality and how they are managed so that information is readily accessible, accurate, reliable, timely and up to date. Table 5-5 Summary of Water Quality Management Information Information/ Documentation Chlorine Supply Register (Operational Monitoring) Daily ph Readings (Operational Monitoring) Bacteria Testing (Verification Monitoring) Chemical Testing (Verification Monitoring) Drinking Water Quality Complaints Mains break GIS Mapping Pressure Management System (Operational Monitoring) Operations Control System (Operational Monitoring) Format Hardcopy Hardcopy and Electronic Electronic (Excel) and original copies from laboratory in filing cabinet Electronic (Excel) and original copies from laboratory in filing cabinet Electronic (Excel) Electronic ESRI Shapefile Radwin Software Where stored Waste Water Treatment Plants Waste Water Treatment Plants Server and Ingham Waste Water Treatment Plant Server and Ingham Waste Water Treatment Plant Position Responsible/ Business Unit WTP Operator WTP Operator and W&S Administration W&S Administration W&S Administration Comments Register only when supply was from ICI. GE Power & Water is current supplier. WTP Operator collects daily readings and at the end of the month passes hardcopies to administration to enter in spreadsheet. When testing results are received from laboratory administration enters into spreadsheet. When testing results are received from laboratory administration enters into spreadsheet. Server W&S Administration When complaint is received it is logged in a database and administration staff distributes the complaint to the Works Supervisor to be investigated. Server W&S Administration When a broken main occurs, the location of the break is mapped onto GIS to keep a record of the Server Manager W&S IT Department SCADA Server Manager W&S IT Department location of breaks. Several pressure monitors are located around the reticulation system, which send a live feed, where pressures can be viewed through the Radwin Software. SCADA is the main control for Water Operations. It displays reservoir levels, chlorine levels, pump rates, pump hours, etc Record Retention Requirements All documents related to the operation of the water supply are kept either electronically or by hardcopy. It is Council s intention to maintain these documents for as long as possible as they are perceived as valuable information. All documents maintained in a hardcopy format are kept as long as possible or transferred to electronic format and all electronic copies will be maintained on the server system indefinitely

89 6 OPERATIONAL AND VERIFICATION MONITORING PROGRAMS Hinchinbrook Shire Council uses the Queensland Health laboratory in Brisbane for all water samples. In some instances when immediate results are required (e.g. during flooding), samples are sent to Townsville City Council laboratory. The costs for processing samples at Townsville City Council are much higher then the costs associated with freight to send the samples to Queensland Health. Hinchinbrook Shire Council has an Operation Procedure for the Collection of Water Samples. This process outlines important factors and steps that are associated with water sampling. This procedure addresses data handling, monitoring program, communication procedures and transportation of samples. Locations: Raw water samples are taken both direct from the bore and at the aerator. For Ingham Pump Station a raw water sample is collected from the river intake. Treated water samples are taken from the reservoirs associated to each treatment plant. Critical points in the reticulation have been identified as sample locations. Transportation: The samples are collected by the Water Treatment Plant operator and is packed into eskies and sent to Townsville via road freight and then flown to Brisbane overnight and then received at the Queensland Health Laboratory in Brisbane

90 6.1 Operational Monitoring Table 6-1 identifies the operational monitoring program. Operational monitoring includes water quality monitoring to assess and confirm the performance of preventative measures. On-line operational monitoring of water quality parameters is a key component of process control and real-time management of drinking water quality. Data from operational monitoring is used as a trigger for corrective actions to improve drinking water quality. Examples include chlorine residual and fluoride. Operational parameters should be monitored often enough to reveal any failures in a timely fashion. In practice, this means using online and continuous monitoring wherever possible, particularly at critical control points. Hinchinbrook Shire Council is currently using SCADA to monitor online, specific sections of the water supply, mainly chlorine residual, reservoir levels and pump hours and flow rates. Table 6-1 Operational Monitoring Scheme 1, 2 and 3 What is the Process Step/ Critical Control Point/ Location in System operational monitoring parameter Associated Hazard SCHEME 1: Ingham Pump Station Chlorine Analyser after pump to reticulation. Ingham Depot WTP Chlorine Analyser on recirculation pump. SCHEME 2: Halifax WTP Chlorine Analyser on recirculation pump. Macknade WTP Chlorine Analyser on recirculation pump. SCHEME 3: Forrest Beach WTP Chlorine Analyser on recirculation pump. SCHEME 1: Bypass at raw water underground timber gallery. Bypasses section of the gallery when larger flow rate is required. Reservoir (Ground or Elevated) Chlorine Residual Demand Reservoir Levels Chemical Physical Bacterial Sampling Frequency Method Analysis Continuous When required - Continuous Treated Water ph Physical Daily Online (SCADA) Observations of water usage and river quality Online (SCADA) Alarming limits set to page out Online (SCADA) Manual Manager Water and Waste Water WTP Operator On-Call Staff (weekends/public holidays) Manager Water and Waste Water WTP Operator Manager Water and Waste Water WTP Operator Target Limit 1.5 mg/l and 1.75 mg/l during high rainfall River water quality good Above critical level WTP Operator Action if target limit exceeded Conduct a manual test to ensure machine is reading correctly. If so, contact Manager Water and Waste Water for machine to be calibrated. If manual reading is high, contact Manager Water and Waste Water to organise for dosing to be changed. Depending on river water quality (e.g. bypass would not be used after significant rainfall) the bypass flap can be opened. Investigation required as to why levels are low. Ensure all pumps are working efficiently. Check the demand. Not applicable. If ph falls between levels comply with ADWG. Critical Limit 0.6 mg/l (minimum) High Turbidity levels caused by rain events. Critical Level Less then 6.5 or greater then 8.5 Action if critical limit exceeded Conduct a manual test to ensure machine is reading correctly. If so, contact Manager Water and Waste Water for machine to be calibrated. If manual reading is low, contact Manager Water and Waste Water and continue with manual dosing. Bypass well to be shut and to allow for extra filtration. If river quality bad, use Ingham Depot bores as main source. Manually operate pumps until reservoir fills to required level. Retest Investigate Modify processes

91 Process Step/ Critical Control Point/ Location in System What is the operational monitoring parameter Associated Hazard Treated Water Fluoride Chemical Continuous Treated Water Fluoride Chemical Daily Reticulation Fencing (security) Backflow prevention Pressure Recorders Observation of fence integrity Testing of devices - Continuous Sampling Frequency Method Analysis Online (SCADA) Benchtop Analysis Online (SCADA) Manager Water and Waste Water WTP Operator Target Limit 0.7 mg/l Action if target limit exceeded There is some tolerance when sampling. When treated water exceeds 0.9 mg/l resample, if still an issue calibrate the benchtop fluoride meter and retest. If retesting Critical Limit 1.1 mg/l WTP Operator 0.7 mg/l results in a reading over 0.9 mg/l switch off the fluoridation system and notify the Manager of Water and Waste Water. 1.1 mg/l Manager Water and Waste Water Unknown Weekly Visual WTP Operator Bacterial Annually Inspection as per AS Plumbing Inspector 22 m head No evidence of stock access and fence intact 100% compliance Locate nearest pressure monitor on Radwin software. Assess reasons as to why pressure could be low. E.g. Water trucks extracting from main, high usage from other nearby areas. Review reservoir levels to ensure are adequate. Possibility of mains break. Assess for possible leak. Fix the fence and check stock for inconsistencies. Provide notice to be fixed within 6 weeks. Reinspect after notice period. Less than 22 m head Evidence of stock access and fence intact. Action if critical limit exceeded Plant automatically shuts down and an operator is called to attend site. If sample does not match the online analyser reading. Retest, if problem exists calibrate meter. If level exceeds critical levels of 1.1 mg/l fluoride plant to be shutdown. As per target limit. Fix the fence and remove stock

92 Standard Water Analysis HINCHINBROOK SHIRE COUNCIL 6.2 Verification Monitoring Table 6-2 identifies the verification monitoring program. Verification of drinking water quality provides an assessment of the overall performance of the system and the ultimate quality of drinking water being supplied to customers. The water quality verification monitoring plan includes monitoring at representative points throughout the supply system. All source waters, treatment processes and distribution systems are routinely monitored for a range of parameters as recommended in the Australian Drinking Water Guidelines. Table 6-2 Verification Monitoring Scheme 1, 2 and 3 Parameter Location Frequency ADWG &/or Treatment In Distribution Regulation Value Hazard Plant Outlet System Analysing Authority Pesticides and Herbicides As per ADWG Chemical 6 months Nil Queensland Health Forensic and Scientific Escherichia Coli 0 counts per 100 ml Bacterial Weekly Weekly Services 39 Kessels Road Fluoride 1.5 mg/l Chemical Monthly Weekly Alkalinity No guideline Aluminium 0.2 mg/l Physical Bicarbonate No guideline Boron 4 mg/l Physical Calcium No guideline Carbonate See No guideline Chloride 250 mg/l Colour Table 6-3 for monitoring locations. 15 HU Physical Conductivity No guideline Copper 2 mg/l Figure of Merit Ratio No guideline Fluoride 1.5 mg/l Hardness as CaCO3 200 mg/l Iron 0.3 mg/l Physical Monthly Quarterly Cooper Plains QLD Monthly sample sent to Queensland Laboratory as above Weekly sample tested at Council Fluoridation Plant using Benchtop Analysers Queensland Health Forensic and Scientific Services 39 Kessels Road Cooper Plains QLD 4108 Refer Table 5-3 Response to Exceedances Retest Investigate Modify processes Retest Investigate Modify processes Manganese 0.5 mg/l Retest Mole Ratio No guideline Investigate Nitrate as NO3 Nitrite No guideline Modify processes ph mg/l is a guideline value based on the taste threshold. It is established that concentrations above 3mg/L could cause health concerns, but at this point it is unlikely that water would be consumed

93 Parameter 25ºC ph Sat Potassium Residual Alkali Saturation Index Silica Sodium Sodium Adsorption Ration Sulfate Location ADWG &/or Regulation Value No guideline No guideline No guideline No guideline No guideline No guideline 180 mg/l No guideline 500 mg/l Associated Hazard Physical (taste) Physical (taste) Temporary Hardness No guideline Total Dissolved Ions No guideline Total Dissolved Solids 600 mg/l Physical Turbidity 5 NTU Physical Zinc 3 mg/l Treatment Plant Outlet Frequency In Distribution System Analysing Authority Response to Exceedances

94 Table 6-3 Verification Monitoring Locations for Scheme 1, 2 and 3 Treated Water Samples take at each treatment plant: Ingham Pump Station Fluoridation Analyser Ingham Depot Fluoridation Analyser Scheme 1 Scheme 2 Scheme 3 Treated Water Samples take at each treatment plant: Macknade WTP - Fluoridation Analyser Halifax WTP Fluoridation Analyser Treated Water Samples take at Forrest Beach Treatment Plant - Fluoridation Analyser Reticulation Sample Point Locations: (Sampling is on a rotational basis not all sampled at one time) Jabiru Street, Toobanna (Sample Point 5) Trebonne State School (Sample Point 6) 46 Orient Road, Blackrock (Sample Point 7) 44 Gorton Street, Trebonne (Sample Point 10) 32 Halifax Road (Sample Point 18) 10 Victoria Mill Road (Sample Point 19) Ingham Water Tower (Sample Point 21) Tokalon Tower (Sample Point 22) High Lift at Depot (Sample Point 23) Trebonne Water Tower (Sample Point 24) Hi Lift at River (Sample Point 25) Townsville Road Old Library (Sample Point 31) Sewerage Plant (Sample Point 33) 1 Davidson Street, Ingham (Sample Point 35) 12 Marina Parade, Ingham (Sample Point 36) 1 Forgan Street, Ingham (Sample Point 37) 29 Palm Terrace, Ingham (Sample Point 38) 43 Sir Arthur Fadden Parade, Ingham (Sample Point 39) Kelly Hall (Sample Point 40) Ingham Nursery (Sample Point 41) Bruce Highway, Toobanna (Sample Point 42) Ingham Showgrounds (Sample Point 43) Shire Hall (Sample Point 44) International Club (Sample Point 45) Rotary Park (Sample Point 46) Trebonne Park (Sample Point 47) The location of sample points have been chosen in areas that are most likely to receive the highest reading (e.g. low pressure areas, end of reticulation mains). Samples are also taken from the reservoir to monitor the water distributed to the reticulation. Samples are taken on a rotational basis, it would be almost impossible to complete all samples on a weekly basis. Reticulation Sample Point Locations: (Sampling is on a rotational basis not all sampled at one time) Bemerside Hurley s (Sample Point 1) 26 Marbelli Street (Sample Point 2) Rupp s on Alma Street (Sample Point 3) Anderssen Street (Sample Point 4) Lucinda Water Tower (Sample Point 11) End of Patterson Parade (Sample Point 12) Corner of Bruce Parade and Vass Street (Sample Point 13) Dungeness (Sample Point 14) Taylors Beach Water Tower (Sample Point 15) End of John Dory Street (Sample Point 16) 2 Sardine Street (Sample Point 17) Washaway Booster Pump Station (Sample Point 28) Halifax Treatment Plant (Sample Point 29) Halifax Water Tower (Sample Point 30) Halifax Depot (Sample Point 31) Macknade Treatment Plant (Sample Point 32) Lucinda Caravan Park (Sample Point 32) Lions Park (Sample Point 33) Mona Road (Sample Point 39) Cordelia School Road (Sample Point 40) Mill Road (Sample Point 41) Taylors Beach Boat Ramp (Sample Point 50) Taylors Beach Picnic Area (Sample Point 51) Borello Park (Sample Point 52) Halifax Library (Sample Point 53) The location of sample points have been chosen in areas that are most likely to receive the highest reading (e.g. low pressure areas, end of reticulation mains). Samples are also taken from the reservoir to monitor the water being distributed to the reticulation. Samples are taken on a rotational basis, it would be almost impossible to complete all samples on a weekly basis. Reticulation Sample Point Locations: (Sampling is on a rotational basis not all sampled at one time) End of Allamanda Avenue (Sample Point 7) Coconut Grove (Sample Point 9) End Beatts Road (Sample Point 20) Hi Lift Pumps Forrest Beach (Sample Point 26) Water Tower Forrest Beach (Sample Point 27) End of Pangola Street (Sample Point 37) Bill Johnson Drive (Sample Point 36) Blackbean Street (Sample Point 38) Forrest Beach Boat Ramp (Sample Point 48) Forrest Beach Picnic Area (Sample Point 49) The location of sample points have been chosen in areas that are most likely to receive the highest reading (e.g. low pressure areas, end of reticulation mains). Samples are also taken from the reservoir to monitor the water being distributed to the reticulation. Samples are taken on a rotational basis, it would be almost impossible to complete all samples on a weekly basis

95 7 APPENDIX A - APPROVAL APPLICATION FORM

96 - 88 -

97 - 89 -

98 8 APPENDIX B - WATER SUPPLY SCHEMATICS

99

100

101

102

103 9 APPENDIX C - WATER TREATMENT PLANT SCHEMATICS

104

105

106

107 10 APPENDIX D - WATER QUALITY DATA

108 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug Apr Jan Sep-11 Boron (mg/l) 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug Apr Jan Sep-11 Aluminium (mg/l) HINCHINBROOK SHIRE COUNCIL 10.1 Raw Water Scheme Herbert River (5th March 2008) 0.71 mg/l Herbert River Aluminum 0.7 Tokalon Well 1 Aluminium 0.6 Tokalon Well 2 Aluminium 0.5 Tokalon Well 3 Aluminium 0.4 Como Road Bore 4 Aluminium 0.3 Combined Bores (9th June 2005) 0.25 mg/l Herbert River (3rd August 2005) 0.02 mg/l Como Road Bore 5 Aluminum 0.2 Combined Bore Aluminum 0.1 ADWG for Aluminium 0 Figure Aluminium in Raw Water for Scheme Herbert River Boron 0.6 Tokalon Well 1 Boron 0.5 Tokalon Well 2 Boron 0.4 Tokalon Well 3 Boron 0.3 Como Road Bore 4 Boron Como Road Bore 5 Boron 0.2 Combined Bores Boron 0.1 ADWG for Boron 0 Figure Boron in Raw Water for Scheme

109 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug Apr Jan Sep-11 Colour (HU) 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug Apr Jan Sep-11 Chloride (mg/l) HINCHINBROOK SHIRE COUNCIL Herbert River Chloride Tokalon Well 1 Chloride 200 Tokalon Well 2 Chloride 150 Tokalon Well 3 Chloride Como Road Bore 4 Chloride 100 Como Road Bore 5 Chloride 50 Combined Bores Chloride ADWG for Chloride 0 Figure Chloride in Raw Water for Scheme The monthly rainfall for previous years has been checked using the BOM system. The observations at Ingham Pump Station AL and Nash's Crossing Alert (approx 50km upstream of Ingham) can conclude that the colour readings above ADWG are associated with high rainfall. Herbert River Colour 35 Tokalon Well 1 Colour 30 Tokalon Well 2 Colour 25 Tokalon Well 3 Colour 20 Como Road Bore 4 Colour 15 Como Road Bore 5 Colour 10 Combined Bores Colour 5 ADWG for Colour 0 Figure Colour in Raw Water for Scheme

110 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug Apr Jan Sep-11 Fluoride (mg/l) 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug Apr Jan Sep-11 Copper (mg/l) HINCHINBROOK SHIRE COUNCIL 2.5 Herbert River Copper 2 Tokalon Well 1 Copper Tokalon Well 2 Copper 1.5 Tokalon Well 3 Copper 1 Como Road Bore 4 Copper Como Road Bore 5 Copper Combined Bores Copper 0.5 ADWG for Copper 0 Figure 10.5 Copper in Raw Water for Scheme Herbert River (8th February 2006) 9.1 mg/l Abnormal result - believed to be operator error Herbert River Fluoride 8 Tokalon Well 1 Fluoride 7 Tokalon Well 2 Fluoride 6 Tokalon Well 3 Fluoride 5 4 Como Road Bore 4 Fluoride 3 Como Road Bore 5 Fluoride 2 Combined Bores Fluoride 1 ADWG for Fluoride 0 Figure Fluoride in Raw Water for Scheme

111 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug Apr Jan Sep-11 Iron (mg/l) 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug Apr Jan Sep-11 Fluoride (mg/l) HINCHINBROOK SHIRE COUNCIL Herbert River (8th February 2006) 9.1 mg/l Abnormal result - believed to be operator error Herbert River Hardness as CaCO3 Tokalon Well 1 Hardness as CaCO3 Tokalon Well 2 Hardness as CaCO3 Tokalon Well 3 Hardness as CaCO3 Como Road Bore 4 Hardness as CaCO3 Como Road Bore 5 Hardness as CaCO3 Combined Bores Hardness as CaCO3 ADWG for Hardness as CaCO3 Herbert River Fluoride Tokalon Well 1 Fluoride 200 Tokalon Well 2 Fluoride Tokalon Well 3 Fluoride Como Road Bore 4 Fluoride Como Road Bore 5 Fluoride Combined Bores Fluoride ADWG for Fluoride Figure 10.7 Hardness as CaCO3 in Raw Water for Scheme Iron levels above 0.2 mg/l in the Herbert River have been associated with heavy rainfall Herbert River Iron 0.3 Tokalon Well 1 Iron Tokalon Well 2 Iron 0.25 Tokalon Well 3 Iron 0.2 Como Road Bore 4 Iron 0.15 Como Road Bore 5 Iron Combined Bores Iron 0.1 ADWG for Iron Figure Iron in Raw Water for Scheme

112 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug Apr Jan Sep-11 Nitrate as NO3 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug Apr Jan Sep-11 Manganese (mg/l) HINCHINBROOK SHIRE COUNCIL Could be operator error. Abnormal result for Herbert River Herbert River Manganese 0.8 Tokalon Well 1 Manganese 0.7 Tokalon Well 2 Manganese Tokalon Well 3 Manganese Como Road Bore 4 Manganese Como Road Bore 5 Manganese 0.2 Combined Bores Manganese 0.1 ADWG for Manganese 0 Figure Manganese in Raw Water for Scheme Herbert River Nitrate as NO3 Tokalon Well 1 Nitrate as NO3 40 Tokalon Well 2 Nitrate as NO3 30 Tokalon Well 3 Nitrate as NO3 Como Road 4 Nitrate as NO3 20 Como Road Bore 5 Nitrate as NO3 10 Combined Bores Nitrate as NO3 ADWG for Nitrate as NO3 0 Figure Nitrate as NO3 in Raw Water for Scheme

113 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug Apr Jan Sep-11 Sodium (mg/l) 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug Apr Jan Sep-11 ph HINCHINBROOK SHIRE COUNCIL 9 OBERSERVATIONS: Groundwater generally has a lower ph then River Water 8.5 Herbert River ph Tokalon Well 1 ph 8 Tokalon Well 2 ph 7.5 Tokalon Well 3 ph 7 Como Road Bore 4 ph 6.5 Combined Bores ph Como Road Bore 5 ph 6 ADWG for ph Minimum 5.5 ADWG for ph Maximum 5 Figure ph in Raw Water for Scheme Herbert River Sodium 160 Tokalon Well 1 Sodium 140 Tokalon Well 2 Sodium 120 Tokalon Well 3 Sodium 100 Como Road Bore 4 Sodium Como Road Bore 5 Sodium 40 Combined Bores Sodium 20 ADWG for Sodium 0 Figure Sodium in Raw Water for Scheme

114 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug Apr Jan Sep-11 Total Dissolved Solids (mg/l) 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug Apr Jan Sep-11 Sulfate (mg/l) HINCHINBROOK SHIRE COUNCIL 300 Herbert River Sulfate 250 Tokalon Well 1 Sulfate 200 Tokalon Well 2 Sulfate Tokalon Well 3 Sulfate 150 Como Road Bore 4 Sulfate 100 Como Road Bore 5 Sulfate 50 Combined Bores Sulfate ADWG for Sulfate 0 Figure Sulfate in Raw Water for Scheme Herbert River Total Dissolved Solids 500 Tokalon Well 1 Total Dissolved Solids 400 Tokalon Well 2 Total Dissolved Solids 300 Tokalon Well 3 Total Dissolved Solids Como Road Bore 4 Total Dissolved Solids 200 Como Road Bore 5 Total Dissolved Solids 100 Combined Bores Total Dissolved Solids AWDG for Total Dissolved Solids 0 Figure Total Dissolved Solids in Raw Water for Scheme

115 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug Apr Jan Sep-11 Zinc (mg/l) 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug Apr Jan Sep-11 Turbidity (NTU) HINCHINBROOK SHIRE COUNCIL The monthly rainfall for previous years has been checked using the BOM system. The observations at Ingham Pump Station AL and Nash's Crossing Alert (approx 50km upstream of Ingham) can conclude that the turbidity readings above ADWG are associated with high rainfall. Herbert River Turbidity 160 Tokalon Well 1 Turbidity 140 Tokalon Well 2 Turbidity 120 Tokalon Well 3 Turbidity Como Road Bore 4 Turbidity Como Road Bore 5 Turbidity 40 Tokalon Well 1 Not enough sampling data to identify any trends. Combined Bores Turbidity 20 ADWG for Turbidity 0 Figure Turbidity in Raw Water for Scheme Herbert River Zinc 3 Tokalon Well 1 Zinc 2.5 Tokalon Well 2 Zinc 2 Tokalon Well 3 Zinc 1.5 Como Road Bore 4 Zinc 1 Como Road Bore 5 Zinc 0.5 Combined Bores Zinc ADWG for Zinc 0 Figure Zinc in Raw Water for Scheme

116 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 Boron (mg/l) 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 Aluminium (mg/l) HINCHINBROOK SHIRE COUNCIL 10.2 Raw Water Scheme Macknade Combined Bores (21st June 2000) Abnormal result 0.8 mg/l Macknade Well 1 Aluminium Macknade Well 2 Aluminium Macknade Well 3 Aluminium Macknade Bore 4 Aluminium Macknade Bore 5 Aluminium Macknade Combined Bores Aluminium Halifax Well 1 Aluminium Halifax Well 2 Aluminium Halifax Bore 3 Aluminium Halifax Well 4 Aluminium Halifax Bore 5 Aluminium Halifax Combined Bores Aluminium ADWG for Aluminium Figure Aluminium in Raw Water for Scheme Macknade Well 1 Boron Macknade Well 2 Boron 0.5 Macknade Well 3 Boron Macknade Bore 4 Boron Macknade Bore 5 Boron Macknade Combined Bores Boron Halifax Well 1 Boron Halifax Well 2 Boron Halifax Bore 3 Boron 0.2 Halifax Well 4 Boron Halifax Bore 5 Boron 0.1 Halifax Combined Bores ADWG for Boron 0 Figure Boron in Raw Water for Scheme

117 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 Colour (HU) 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 Chloride (mg/l) HINCHINBROOK SHIRE COUNCIL 350 NOTE: Halifax Bore 5 is high in salt due to saline intrusion, but a lower pumping rate is being investigated to reduce levels of chloride. Halifax Bore 3 (24th July 2006) 313 mg/l Macknade Well 1 Chloride 300 Macknade Well 2 Chloride 250 Halifax Bore 5 (28th July 2006) 253 mg/l Macknade Well 3 Chloride Macknade Bore 4 Chloride Macknade Bore 5 Chloride 200 Macknade Combined Bores Chloride Halifax Well 1 Chloride 150 Halifax Well 2 Chloride Halifax Bore 3 Chloride 100 Halifax Well 4 Chloride Halifax Bore 5 CHloride 50 Halifax Combined Bores Chloride ADWG for Chloride 0 Figure Chloride in Raw Water for Scheme Macknade Well 1 Colour Macknade Well 2 Colour Macknade Well 3 Colour Macknade Bore 4 Colour Macknade Bore 5 Colour Macknade Combined Bores Halifax Well 1 Colour Halifax Well 2 Colour Halifax Bore 3 Colour Halifax Well 4 Colour Halifax Bore 5 Colour Halifax Combined Bores Colour ADWG for Colour 0 Figure Colour in Raw Water for Scheme

118 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 Fluoride (mg/l) 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 Copper (mg/l) HINCHINBROOK SHIRE COUNCIL 2.5 Macknade Well 1 Copper Macknade Well 2 Copper 2 Macknade Well 3 Copper 1.5 Macknade Bore 4 Copper Macknade Bore 5 Copper Macknade Combined Bores Copper Halifax Well 1 Copper 1 Halifax Well 2 Copper Halifax Bore 3 Copper Halifax Well 4 Copper 0.5 Halifax Bore 5 Copper Halifax Combined Bores Copper ADWG for Copper 0 Figure Copper in Raw Water for Scheme Abnormal result, possibly operator error Macknade Well 1 Fluoride Macknade Well 2 Fluoride Macknade Well 3 Fluoride Macknade Bore 4 Fluoride 6 5 Macknade Bore 5 Fluoride Macknade Combined Bores Halifax Well 1 Fluoride 4 Halifax Well 2 Fluoride Halifax Bore 3 Fluoride 3 Halifax Well 4 Fluoride 2 1 Halifax Bore 5 Fluoride Halifax Combined Bore Fluoride ADWG for Fluoride 0 Figure Fluoride in Raw Water for Scheme

119 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 Iron (mg/l) 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 Hardness as CaCO3 (mg/l) HINCHINBROOK SHIRE COUNCIL 600 Macknade Well 1 Harndess as CaCO3 Macknade Well 2 Harndess as CaCO3 500 Macknade Well 3 Harndess as CaCO3 Macknade Bore 4 Harndess as CaCO Macknade Bore 5 Harndess as CaCO3 Macknade Combined Bores Harndess as CaCO3 Halifax Well 1 Hardness as CaCO3 Halifax Well 2 Hardness as CaCO Halifax Bore 3 Hardness as CaCO3 Halifax Well 4 Hardness as CaCO3 Halifax Bore 5 Hardness as CaCO3 Halifax Combined Bores Hardness as CaCO3 ADWG for Hardness 0 Figure Hardness as CaCO3 in Raw Water for Scheme 2 1 Macknade Well 1 Iron 0.9 Macknade Well 2 Iron 0.8 Macknade Well 3 Iron 0.7 Macknade Bore 4 Iron Macknade Bore 5 Iron Halifax Combined Bore (21st June Macknade Bore 5 (11th September 2002) 2000) 0.43 mg/l 0.39 mg/l Halifax Combined Bore (20th June 2001) 0.35 mg/l Macknade Combined Bores Iron Halifax Well 1 Iron Halifax Well 2 Iron Halifax Bore 3 Iron Halifax Well 4 Iron 0.2 Halifax Bore 5 Iron 0.1 Halifax Combined Bore Iron 0 ADWG for Iron Figure Iron in Raw Water for Scheme

120 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug-09 Nitrate as NO3 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 Manganese (mg/l) HINCHINBROOK SHIRE COUNCIL Macknade Well 1 Manganese Macknade Well 2 Manganese Macknade Well 3 Manganese Macknade Bore 4 Manganese 0.4 Macknade Bore 5 Manganese Macknade Combined Bores Manganese 0.3 Halifax Well 1 Manganese Halifax Well 2 Manganese 0.2 Halifax Bore 3 Manganese Halifax Well 4 Manganese 0.1 Halifax Bore 5 Manganese 0 Halifax Combined Bores Manganese ADWG for Manganese Figure Manganese in Raw Water for Scheme 2 60 Macknade Well 1 Nitrate as NO3 Macknade Well 2 Nitrate as NO3 50 Macknade Well 3 Nitrate as NO3 Macknade Bore 4 Nitrate as NO3 40 Macknade Bore 5 Nitrate as NO3 Macknade Combined Bores Nitrate as NO3 30 Halifax Well 1 Nitrate as NO3 Halifax Well 2 Nitrate as NO3 20 Halifax Bore 3 Nitrate as NO3 Halifax Well 4 Nitrate as NO3 10 Halifax Bore 5 Nitrate as NO3 Halifax Combined Bores Nitrate as NO3 ADWG for Nitrate as NO3 0 Figure Nitrate as NO3 in Raw Water for Scheme

121 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 Sodium 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug-09 ph HINCHINBROOK SHIRE COUNCIL 9.5 Macknade Well 1 ph 9 Macknade Well 2 ph Macknade Well 3 ph 8.5 Macknade Bore 4 ph Macknade Bore 5 ph Macknade Combined Bores ph Halifax Well 1 ph 7 Halifax Well 2 ph Halifax Bore 3 ph 6.5 Halifax Well 4 ph Halifax Bore 5 ph Halifax Combined Bores ph ADWG for ph minimum ADWG for ph Maximum 5 Figure ph in Raw Water for Scheme NOTE: Halifax Bore 5 is high in salt due to saline intrusion, but a lower pumping rate is being investigated to reduce levels of sodium. Halifax Bore 3 (24th Jully 2006) 164 mg/l Macknade Well 1 Sodium Macknade Well 2 Sodium 160 Halifax Bore 5 (11th September 2002) 150 mg/l Macknade Well 3 Sodium Macknade Bore 4 Sodium 140 Macknade Bore 5 Sodium Halifax Bore 5 (24th Jully 2006) 109 mg/l Macknade Combined Bores Sodium Halifax Well 1 Sodium Halifax Well 2 Sodium 80 Halifax Bore 3 Sodium 60 Halifax Well 4 Sodium 40 Halifax Bore 5 Sodium 20 Halifax Combined Bores Sodium ADWG for Sodium 0 Figure Sodium in Raw Water for Scheme

122 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 Total Dissolved Solids (mg/l) 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 Sulfate (mg/l) HINCHINBROOK SHIRE COUNCIL 300 Macknade Well 1 Sulfate Macknade Well 2 Sulfate 250 Macknade Well 3 Sulfate Macknade Bore 4 Sulfate 200 Macknade Bore 5 Sulfate Macknade Combined Bores Sulfate 150 Halifax Well 1 Sulfate Halifax Well 2 Sulfate 100 Halifax Bore 3 Sulfate Halifax Well 4 Sulfate 50 Halifax Bore 5 Sulfate Halifax Combined Bores Sulfate ADWG for Sulfate 0 Figure Sulfate in Raw Water for Scheme Macknade Well 1 Total Dissolved Solids Macknade Well 2 Total Dissolved Solids Macknade Well 3 Total Dissolved Solids Macknade Bore 4 Total Dissolved Solids Macknade Bore 5 Total Dissolved Solids Macknade Combined Bores Total Dissolved Solids Halifax Well 1 Total Dissolved Solids Halifax Well 2 Total Dissolved Solids Halifax Bore 3 Total Dissolved Solids Halifax Well 4 Total Dissolved Solids Halifax Bore 5 Total Dissolved Solids Halifax Combined Bores Total Dissolved Solids ADWG for Total Dissolved Solids Figure Total Dissolved Solids in Raw Water for Scheme

123 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 Zinc (mg/l) 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 Turbidity (NTU) HINCHINBROOK SHIRE COUNCIL Macknade Well 1 Turbidity Macknade Well 2 Turbidity Macknade Well 3 Turbidity Macknade Bore 4 Turbidity Macknade Bore 5 Turbidity Macknade Combined Bores Turbidity Halifax Well 1 Turbidity 4 3 Halifax Well 2 Turbidity Halifax Bore 3 Turbidity Halifax Well 4 Turbidity 2 Halifax Bore 5 Turbidity 1 0 Halifax Combined Bores Turbidity ADWG for Turbidity Figure Turbidity in Raw Water for Scheme Macknade Well 1 Zinc 3 Macknade Well 2 Zinc Macknade Well 3 Zinc 2.5 Macknade Bore 4 Zinc Macknade Bore 5 Zinc 2 Macknade Combined Bores Zinc Halifax Well 1 Zinc 1.5 Halifax Well 2 Zinc Halifax Bore 3 Zinc 1 Halifax Well 4 Zinc Halifax Bore 5 Zinc Halifax Combined Bores Zinc ADWG for Zinc Figure Zinc in Raw Water for Scheme

124 1-Jan-02 8-Sep May Jan Sep-04 4-Jun-05 9-Feb Oct Jun Feb-08 5-Nov Jul-09 Boron (mg/l) 1-Jan-99 8-Sep May Jan Sep-01 4-Jun-02 9-Feb Oct Jun Feb-05 5-Nov Jul Mar Nov-07 1-Aug-08 8-Apr Dec-09 Aluminium (mg/l) HINCHINBROOK SHIRE COUNCIL 10.3 Raw Water Scheme Well 1 Aluminium 0.5 Combined Bores (21st June 2000) 0.49 mg/l Well 2 Aluminium 0.4 Well 3 Aluminium Bore 4 Aluminium 0.3 Bore 6 Aluminium 0.2 Bore 7 Aluminium 0.1 Combined Bores Aluminium ADWG for Aluminium 0 Figure Aluminium in Raw Water for Scheme Well 1 Boron 0.5 Well 2 Boron Well 3 Boron 0.4 Bore 4 Boron 0.3 Bore 6 Boron 0.2 Bore 7 Boron Combined Bores Boron 0.1 ADWG for Boron 0 Figure Boron in Raw Water for Scheme

125 1-Jan-99 8-Sep May Jan Sep-01 4-Jun-02 9-Feb Oct Jun Feb-05 5-Nov Jul Mar Nov-07 1-Aug-08 8-Apr Dec-09 Colour (HU) 1-Jan-99 8-Sep May Jan Sep-01 4-Jun-02 9-Feb Oct Jun Feb-05 5-Nov Jul Mar Nov-07 1-Aug-08 8-Apr Dec-09 Chloride (mg/l) HINCHINBROOK SHIRE COUNCIL 300 Well 1 Chloride 250 Well 2 Chloride 200 Well 3 Chloride Bore 4 Chloride 150 Bore 6 Chloride 100 Bore 7 Chloride Combined Bores Chloride 50 ADWG for Chloride 0 Figure Chloride in Raw Water for Scheme Colour levels in the groundwater supply can be high making the water quality unstable. This verifies the need for a connection to Scheme 1 & 2. Bore 6 (14th September 2006) 249 HU Abnormal result - extremely high, possible operator error Well 1 Colour Well 2 Colour 200 Well 3 Colour 150 Bore 4 Colour Bore 6 Colour 100 Bore 7 Colour 50 Combined Bores Colour ADWG for Colour 0 Figure Colour in Raw Water for Scheme

126 1-Jan-99 8-Sep May Jan Sep-01 4-Jun-02 9-Feb Oct Jun Feb-05 5-Nov Jul Mar Nov-07 1-Aug-08 8-Apr Dec-09 Fluoride (mg/l) 1-Jan-99 8-Sep May Jan Sep-01 4-Jun-02 9-Feb Oct Jun Feb-05 5-Nov Jul Mar Nov-07 1-Aug-08 8-Apr Dec-09 Copper (mg/l) HINCHINBROOK SHIRE COUNCIL 2.5 Well 1 Copper 2 Well 2 Copper Well 3 Copper 1.5 Bore 4 Copper 1 Bore 6 Copper Bore 7 Copper 0.5 Combined Bores Copper ADWG for Copper 0 Figure Copper in Raw Water for Scheme Well 1 Fluoride 1.2 Well 2 Fluoride Well 3 Fluoride 1 Bore 4 Fluoride 0.8 Bore 6 Fluoride 0.6 Bore 7 Fluoride 0.4 Combined Bores Fluoride 0.2 ADWG for Fluoride 0 Figure Fluoride in Raw Water for Scheme

127 1-Jan-99 8-Sep May Jan Sep-01 4-Jun-02 9-Feb Oct Jun Feb-05 5-Nov Jul Mar Nov-07 1-Aug-08 8-Apr Dec-09 Iron (mg/l) 1-Jan-99 8-Sep May Jan Sep-01 4-Jun-02 9-Feb Oct Jun Feb-05 5-Nov Jul Mar Nov-07 1-Aug-08 8-Apr Dec-09 Hardness as CaCO3 (mg/l) HINCHINBROOK SHIRE COUNCIL 600 Well 1 Hardness as CaCO3 500 Well 2 Hardness as CaCO3 400 Well 3 Hardness as CaCO3 300 Bore 4 Hardness as CaCO3 Bore 6 Hardness as CaCO3 200 Bore 7 Hardness as CaCO3 100 Combined Bores Hardness as CaCO3 0 ADWG for Hardness as CaCO3 Figure Hardness as CaCO3 in Raw Water for Scheme Well 1 Iron 0.35 Well 2 Iron 0.3 Well 3 Iron 0.25 Bore 4 Iron 0.2 Bore 6 Iron 0.15 Bore 7 Iron Combined Bores Iron ADWG for Iron 0 Figure Iron in Raw Water for Scheme

128 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec-09 Nitrate as NO3 1-Jan-99 8-Sep May Jan Sep-01 4-Jun-02 9-Feb Oct Jun Feb-05 5-Nov Jul Mar Nov-07 1-Aug-08 8-Apr Dec-09 Manganese (mg/l) HINCHINBROOK SHIRE COUNCIL 1.4 Well 1 Manganese 1.2 Well 1 (16th July 2002) 1.2 mg/l High reading in comparison to other samples. Well 2 Manganese 1 Well 3 Manganese 0.8 Bore 4 Manganese 0.6 Bore 6 Manganese 0.4 Bore 7 Manganese 0.2 Combined Bores Manganese 0 ADWG for Manganese Figure Manganese in Raw Water for Scheme 3 60 Well 1 Nitrate as NO3 50 Well 2 Nitrate as NO3 40 Well 3 Nitrate as NO3 Bore 4 Nitrate as NO3 30 Bore 6 Nitrate as NO3 20 Bore 7 Nitrate as NO3 10 Combined Bores Nitrate as NO3 ADWG for Nitrate as NO3 0 Figure Nitrate as NO3 in Raw Water for Scheme

129 1-Jan-99 8-Sep May Jan Sep-01 4-Jun-02 9-Feb Oct Jun Feb-05 5-Nov Jul Mar Nov-07 1-Aug-08 8-Apr Dec-09 Sodium (mg/l) 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec-09 ph HINCHINBROOK SHIRE COUNCIL 9.5 Well 1 ph 9 Well 2 ph 8.5 Well 3 ph 8 Bore 4 ph 7.5 Bore 6 ph 7 Bore 7 ph 6.5 Combined Bores ph 6 ADWG for ph Maximum 5.5 ADWG for ph Minimum 5 Figure ph in Raw Water for Scheme Well 1 Sodium Well 2 Sodium 140 Well 3 Sodium 120 Bore 4 Sodium 100 Bore 6 Sodium 80 Bore 7 Sodium 60 Bore 8 Sodium 40 Combined Bores Sodium 20 ADWG for Sodium 0 Figure Sodium in Raw Water for Scheme

130 1-Jan-99 8-Sep May Jan Sep-01 4-Jun-02 9-Feb Oct Jun Feb-05 5-Nov Jul Mar Nov-07 1-Aug-08 8-Apr Dec-09 Total Dissolved Solids (mg/l) 1-Jan-99 8-Sep May Jan Sep-01 4-Jun-02 9-Feb Oct Jun Feb-05 5-Nov Jul Mar Nov-07 1-Aug-08 8-Apr Dec-09 Sulfate (mg/l) HINCHINBROOK SHIRE COUNCIL 300 Well 1 Sulfate 250 Well 2 Sulfate Well 3 Sulfate 200 Bore 4 Sulfate 150 Bore 6 Sulfate Bore 7 Sulfate 100 Bore 8 Sulfate 50 Combined Bores Sulfate ADWG for Sulfate 0 Figure Sulfate in Raw Water for Scheme Well 1 Total Dissolved Solids 500 Well 2 Total Dissolved Solids 400 Well 3 Total Dissolved Solids Bore 4 Total Dissolved Solids 300 Bore 6 Total Dissolved Solids 200 Bore 7 Total Dissolved Solids Bore 8 Total Dissolved Solids 100 Combined Bores Total Dissolved Solids 0 ADWG for Total Dissolved Solids Figure Total Dissolved Solids in Raw Water for Scheme

131 1-Jan-99 8-Sep May Jan Sep-01 4-Jun-02 9-Feb Oct Jun Feb-05 5-Nov Jul Mar Nov-07 1-Aug-08 8-Apr Dec-09 Zinc (mg/l) 1-Jan-99 8-Sep May Jan Sep-01 4-Jun-02 9-Feb Oct Jun Feb-05 5-Nov Jul Mar Nov-07 1-Aug-08 8-Apr Dec-09 Turbidity (NTU) HINCHINBROOK SHIRE COUNCIL Turbidity levels in the groundwater supply can be high making the water quality unstable. This verifies the need for a connection to Scheme 1 & 2. Well 1 Turbidity 200 Well 2 Turbidity Well 3 Turbidity 150 Bore 4 Turbidity Bore 6 Turbidity 100 Bore 7 Turbidity Bore 8 Turbidity 50 Combined Bores Turbidity ADWG for Turbidity 0 Figure Turbidity in Raw Water for Scheme Well 1 Zinc 3 Well 2 Zinc 2.5 Well 3 Zinc 2 Bore 4 Zinc Bore 6 Zinc 1.5 Bore 7 Zinc 1 Bore 8 Zinc 0.5 Combined Bores Zinc 0 ADWG for Zinc Figure Zinc in Raw Water for Scheme

132 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug-10 Boron (mg/l) 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug-10 Aluminium (mg/l) HINCHINBROOK SHIRE COUNCIL 10.4 Treated Water Scheme 1 - Depot Treatment Plant Aluminium 0.15 Scheme 1 - Ingham Pumping Station Aluminium Scheme 2 - Halifax Treatment Plant Aluminium 0.1 Scheme 2 - Macknade Treatment Plant Aluminium Scheme 3 - Forrest Beach Treatment Plant Aluminium 0.05 ADWG for Aluminium 0 Figure Aluminium in Treated Water for Scheme 1, 2 and Scheme 1 - Depot Treatment Plan Boron 0.5 Scheme 1 - Ingham Pumping Station Boron 0.4 Scheme 2 - Halifax Treatment Plant Boron 0.3 Scheme 2 - Macknade Treatment Plant Boron Scheme 3 - Forrest Beach Treatment Plant Boron 0.2 ADWG for Boron Figure Boron in Treated Water for Scheme 1, 2 and

133 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug-10 Colour (HU) 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug-10 Chloride (mg/l) HINCHINBROOK SHIRE COUNCIL Scheme 1 - Depot Treatment Plant 200 Scheme 1 - Ingham Pumping Station Chloride 150 Scheme 2 - Halifax Treatment Plant Chloride Scheme 2 - Macknade Treatment Plant Chloride 100 Scheme 3 - Forrest Beach Treatment Plant Chloride ADWG for Chloride 50 0 Figure Chloride in Treated Water for Scheme 1, 2 and Forrest Beach Water Supply (5 November 1999) 15 NTU - Meets guidleline value 12 Scheme 1 - Depot Treatment Plant Colour 10 Scheme 1 - Ingham Pumping Station Colour 8 Scheme 2 - Halifax Treatment Plant 6 4 Scheme 2 - Macknade Treatment Plant Colour Scheme 3 - Forrest Beach Treatment Plant Colour ADWG for Colour 2 0 Figure Colour in Treated Water for Scheme 1, 2 and

134 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug-10 Fluoride (mg/l) 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug-10 Copper (mg/l) HINCHINBROOK SHIRE COUNCIL Scheme 1 - Depot Treatment Plant Copper 1.5 Scheme 1 - Ingham Pumping Station Copper Scheme 2 - Halifax Treatment Plant Copper 1 Scheme 2 - Macknade Treatment Plant Copper Scheme 3 Forrest Beach Treatment Plant 0.5 ADWG for Copper 0 Figure Copper in Treated Water for Scheme 1, 2 and Scheme 1 - Depot Treatment Plant Fluoride 1 Scheme 1 - Ingham Pumping Station Fluoride 0.8 Scheme 2 - Halifax Treatment Plant Fluoride 0.6 Scheme 2 - Macknade Treatment Plant Fluoride 0.4 Scheme 3 - Forrest Beach Treatment Plant Fluoride ADWG for Fluoride Figure Fluoride in Treated Water for Scheme 1, 2 and

135 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug-10 Iron (mg/l) 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug-10 Hardness as CaCO3 (mg/l) HINCHINBROOK SHIRE COUNCIL Scheme 1 - Depot Treatment Plant Hardness as CaCO3 Scheme 1 - Ingham Pumping Station Hardness as CaCO3 Scheme 2 - Halifax Treatment Plant Hardness as CaCO3 Scheme 2 - Macknade Treatment Plant Hardness as CaCO3 Scheme 3 - Forrest Beach Treatment Plant Hardness as CaCO3 ADWG for Hardness as CaCO Figure Hardness as CaCO3 in Treated Water for Scheme 1, 2 and Scheme 1 - Depot Treatment Plant Iron 0.2 Scheme 1 - Ingham Pumping Station Scheme 2 - Halifax Treatment Plan Iron Scheme 2 - Macknade Water Treatment Plant Iron Scheme 3 - Forrest Beach Water Treatment Plant ADWG for Iron Figure Iron in Treated Water for Scheme 1, 2 and

136 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug-10 Nitrate as NO3 (mg/l) 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug-10 Manganese (mg/l) HINCHINBROOK SHIRE COUNCIL Scheme 1 - Depot Treatment Plant Manganese Scheme 1 - Ingham Pumping Station Manganese Scheme 2 - Halifax Treatment Plant Manganese Scheme 2 - Macknade Treatment Plant Manganese Scheme 3 - Forrest Beach Treatment Plant Manganese ADWG for Manganese 0 Figure Manganese in Treated Water for Scheme 1, 2 and Scheme 1 - Depot Treatment Plant Nitrate as NO3 40 Scheme 1 - Ingham Pumping Station Nitrate as NO3 30 Scheme 2 - Halifax Treatment Plant Nitrate as NO3 Scheme 2 - Macknade Water Treatment Plant Nitrate as NO3 20 Scheme 3 - Forrest Beach Water Treatment Plant 10 ADWG for Nitrate as NO3 0 Figure Nitrate as NO3 in Treated Water for Scheme 1, 2 and

137 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug-10 Sodium (mg/l) 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug-10 ph HINCHINBROOK SHIRE COUNCIL Scheme 1 - Depot Treatment Plant ph 8 Scheme 1 - Ingham Pumping Station ph 7.5 Scheme 2 - Halifax Water Treatment Plant ph 7 Scheme 2 - Macknade Water Treatment Plant ph 6.5 Scheme 3 - Forrest Beach Water Treatment Plant ph 6 ADWG for ph minimum ADWG for ph maximum Figure ph in Treated Water for Scheme 1, 2 and Scheme 1 - Depot Treatment Plan Sodiumt 140 Scheme 1 - Ingham Pumping Station Sodium 120 Scheme 2 - Halifax Water Treatment Plant Sodium Scheme 2 - Macknade Water Treatment Plant Sodium Scheme 3 - Forrest Beach Water Treatment Plant Sodium ADWG for Sodium Figure Sodium in Treated Water for Scheme 1, 2 and

138 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug-10 Total Dissolved Solids (mg/l) 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug-10 Sulfate (mg/l) HINCHINBROOK SHIRE COUNCIL Scheme 1 - Depot Treatment Plant Sulfate Scheme 1 - Ingham Pumping Station Sulfate 150 Scheme 2 - Halifax Water Treatment Plant Sulfate 100 Scheme 2 - Macknade Water Treatment Plant Sulfate Scheme 3 - Forrest Beach Water Treatment Plant Sulfate 50 ADWG for Sulfate 0 Figure Sulfate in Treated Water for Scheme 1, 2 and Scheme 1 - Depot Treatment Plant Total Dissolved Soilds 400 Scheme 1 - Ingham Pumping Station Total Dissolved Solids 300 Scheme 2 - Halifax Water Treatment Plant Total Dissolved Soilds 200 Scheme 2 - Macknade Water Treatment Plant Total Dissolved Soilds Scheme 3 - Forrest Beach Water Treatment Plant Total Dissolved Solids 100 ADWG for Total Dissolved Soilds 0 Figure Total Dissolved Solids in Treated Water for Scheme 1, 2 and

139 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug-10 Zinc (mg/l) 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec Aug-10 Turbidity (NTU) HINCHINBROOK SHIRE COUNCIL 6 5 Forrest Beach Water Supply (5 November 1999) 5 NTU - Meets guideline value Scheme 1 - Depot Treatment Plant Turbidity 4 Scheme 1 - Ingham Pumping Station Turbidity 3 Scheme 2 - Halifax Treatment Plant Turbidity Scheme 2 - Macknade Water Treatment Plant Turbidity 2 Scheme 3 - Forrest Beach Water Treatment Plant Turbidity 1 ADWG for Turbidity 0 Figure Turbidity in Treated Water for Scheme 1, 2 and Scheme 1 - Depot Treatment Plant Zinc 2.5 Scheme 2 - Ingham Pumping Station Zinc 2 Scheme 2 - Halifax Water Treatment Plant Zinc 1.5 Scheme 2 - Macknade Water Treatment Plant Zinc 1 Scheme 3 - Forrest Beach Water Treatment Plant Zinc 0.5 ADWG for Zinc 0 Figure Zinc in Treated Water for Scheme 1, 2 and

140 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 8-Apr Dec-10 Boron (mg/l) 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec-10 Aluminium (mg/l) HINCHINBROOK SHIRE COUNCIL 9.1 Reticulated Water Scheme 1 Reticulation Aluminium 0.15 Scheme 2 Reticulation Aluminium Scheme 3 Reticulation Aluminium ADWG for Aluminium Figure Aluminium in Reticulated Water for Scheme 1, 2 and Scheme 1 Reticulation Boron Scheme 2 Reticulation Boron Scheme 3 Reticulation Boron ADWG for Boron Figure Boron in Reticulated Water for Scheme 1, 2 and

141 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 8-Apr Dec-10 Colour (HU) 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 8-Apr Dec-10 Chloride (mg/l) HINCHINBROOK SHIRE COUNCIL Scheme 1 Reticulation Chloride 150 Scheme 2 Reticulation Chloride Scheme 3 Reticulation Chloride ADWG for Chloride Figure Chloride in Reticulated Water for Scheme 1, 2 and Forrest Beach Water Supply (23rd & 24th January 2002) Water sample taken from Forrest Beach Water Tower 65 HU - Exceeds guideline Scheme 1 Reticulation Colour Scheme 2 Reticulation Colour 30 Scheme 3 Reticulation Colour ADWG for Colour Figure Colour in Reticulated Water for Scheme 1, 2 and

142 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 8-Apr Dec-10 Fluoride (mg/l) 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 8-Apr Dec-10 Copper (mg/l) HINCHINBROOK SHIRE COUNCIL Scheme 1 Reticulation Copper Scheme 2 Reticulation Copper 1 Scheme 3 Reticulation Copper ADWG for Copper Figure Copper in Reticulated Water for Scheme 1, 2 and Scheme 1 Reticulation Fluoride Scheme 2 Reticulation Fluoride Scheme 3 Reticulation Fluoride ADWG for Fluoride Figure Fluoride in Reticulated Water for Scheme 1, 2 and

143 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 8-Apr Dec-10 Iron (mg/l) 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 8-Apr Dec-10 Hardness as CaCO3 (mg/l) HINCHINBROOK SHIRE COUNCIL Scheme 1 Reticulation Hardness as CaCO3 300 Scheme 2 Reticulation Hardness as CaCO3 Scheme 3 Reticulation Hardness as CaCO3 200 ADWG for Hardness as CaCO Figure Hardness as CaCO3 in Reticulated Water for Scheme 1, 2 and Scheme 1 Reticulation Iron Scheme 2 Reticulation Iron Scheme 3 Reticulation Iron ADWG for Iron Figure Iron in Reticulated Water for Scheme 1, 2 and

144 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec-10 Nitrate as NO3 (mg/l) 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 8-Apr Dec-10 Manganese (mg/l) HINCHINBROOK SHIRE COUNCIL Lower Herbert Water Supply (14 April 2005) Water sample taken from reservoir 4.7 mg/l - Exceeds guideline value Scheme 1 Reticulation Manganese Scheme 2 Reticulation Manganese Scheme 3 Reticulation Manganese ADWG for Manganese Figure Manganese in Reticulated Water for Scheme 1, 2 and Scheme 1 Reticulation Nitrate as NO Scheme 2 Reticulation Nitrate as NO3 Scheme 3 Reticulation Nitrate as NO3 ADWG for Nitrate as NO Figure Nitrate as NO3 in Reticulated Water for Scheme 1, 2 and

145 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 8-Apr Dec-10 Sodium (mg/l) 01-Jan Sep May Jan Sep Jun Feb Oct Jun Feb Nov Jul Mar Nov Aug Apr Dec-10 ph HINCHINBROOK SHIRE COUNCIL Scheme 1 Reticulation ph Scheme 2 Reticulation ph Scheme 3 Reticulation ph ADWG for ph Maximum ADWG for ph Minimum Figure ph in Reticulated Water for Scheme 1, 2 and Scheme 1 Reticulation Sodium Scheme 2 Reticulation Sodium Scheme 3 Reticulation Sodium ADWG for Sodium Figure Sodium in Reticulated Water for Scheme 1, 2 and

146 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 8-Apr Dec-10 Total Dissolved Solids (mg/l) 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 8-Apr Dec-10 Sulfate (mg/l) HINCHINBROOK SHIRE COUNCIL Scheme 1 Reticulation Sulfate 150 Scheme 2 Reticulation Sulfate Scheme 3 Reticulation Sulfate 100 ADWG for Sulfate 50 0 Figure Sulfate in Reticulated Water for Scheme 1, 2 and Scheme 1 Reticulation Total Dissolved Solids 300 Scheme 2 Reticulation Total Dissolved Solids Scheme 3 Reticulation Total Dissolved Soilds 200 ADWG for Total Dissolved Solids Figure Total Dissolved Solids in Reticulated Water for Scheme 1, 2 and

147 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 8-Apr Dec-10 Zinc (mg/l) 1-Jan-00 7-Sep May Jan Sep-02 4-Jun-03 9-Feb Oct Jun Feb-06 5-Nov Jul Mar Nov-08 1-Aug-09 8-Apr Dec-10 Turbidity (NTU) HINCHINBROOK SHIRE COUNCIL Scheme 1 Reticulation Turbidity Scheme 2 Reticulate Turbidity Scheme 3 Reticulation Turbidity ADWG for Turbidity Figure Turbidity in Reticulated Water for Scheme 1, 2 and Scheme 1 Reticulation Zinc Scheme 2 Reticulation Zinc Scheme 3 Reticulation Zinc ADWG for Zinc Figure Zinc in Reticulated Water for Scheme 1, 2 and

148 11 APPENDIX E BORE LOGS

149 11.1 Scheme 1 Ingham Water Supply Tokalon Well

150 Como Road Bore

151 Como Road Bore

152 11.2 Scheme 2 Lower Herbert Water Supply Halifax Well

153 Halifax Well

154 Halifax Bore

155 Macknade Bore

156 11.3 Scheme 3 Forrest Beach Water Supply Forrest Beach Bore

157 Forrest Beach Bore

158 12 APPENDIX E INGHAM PUMP STATION GALLERY

159

160 Figure 12.1 Existing gallery originally constructed in 1939 Figure 12.2 Preparing for upgrade during the later 1990 s. Removal of sand in preparation for new 500mm slotted pipe

161 Figure 12.3 Preparing for upgrade during the later 1990 s. Removal of sand in preparation for new 500mm slotted pipe. Figure 12.4 New 500mm slotted pipe. Figure 12.5 Inserting new 500mm slotted pipe

162 13 APPENDIX F ORDER IN COUNCIL

163

164

165

166