Meter Reading and Maintenance Division New Technology
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1 Meter Reading and Maintenance Division New Technology Planning Committee July 9, 2013
2 Outline Meter Reader and Maintenance Division Meter Reading New Technology Benefits Schedule
3 OMD Meter Reading and Maintenance Division Aligns functional and resource responsibility # of Staff Primary Tasks Administration 3 Manager and support staff Meter Reading & Maintenance 40 Meter Shop & Backflow 13 Read meters, generate meter repair requests and completes minor meter repairs Cleans repairs, tests and adjust water meters. Determine cross-connection hazards and inspects and tests existing backflow prevention devices
4 Meter Maintenance Meter Maintenance Approximately 38,000 meter repair orders annually Prioritized based on safety and meter reads Goal Reduce backlog and keep current with bill holdings Resources - Transition 9 LT Plumber I s 2 Temporary Water Distribution Crew Foremen 1 Temporary Meter Reading & Maintenance Supervisor
5 Meter Reading Meter Reading Reads approximately 9,000 reads daily and 2.4 million annually Current Resources 26 Meter Readers 2 Meter Reading Foreman 1 Customer Services Supervisor Generates 65 percent of the approximately 38,000 annual meter repair orders
6 Recording and Processing Reads Present Current Technology Itron Meter Reading System Heavy weight handheld device (1.94 lbs) Configured to PC workstations Wired next day connectivity Delayed audit and exception reporting Next day customer billing files transfer
7 Recording and Processing Reads August 2013 New Technology DaTaZeo Cloud Meter Solution Light weight handheld device (15.9 oz) Meter Reading software is accessible from the field via cloud using handheld, laptop and/or tablet File transfer process (upload/download) can happen remotely Near real-time review of reading exceptions
8 Benefits Health and safety ergonomic improvements Increased field availability by eliminating need to report to office to sync (upload/download) routes to handheld Provides ability to assign and adjusts routes while Meter Reader is in the field to avoid off cycle reads Staff can review and follow up on skipped or missed reads while Meter Readers are still in the field thus virtually eliminating delayed bills Near real-time resolution of customer inquires and concerns
9 Service Enhancement A photo, GPS point, time-date index, employee ID and meter ID is captured anytime abnormal usage or a repair request is detected. Validates reads and repair requests Reduces reading errors Reduces billing audit time Improves customer service
10 Fiscal Impact Funds for the system are included in the FY14 budget and include: FY14 Cost $202,527 Ongoing annual data and software support cost $18,438
11 Next Steps Transition to new system estimated to take two months Training in use and maintenance of handhelds and software application products 30-day field test run Review of performance and operation of system by the District and vendor project teams Resolution of any configuration modifications or minor non-production deficiencies Roll out implementation to all users System acceptance
12 BAWSCA-EBMUD Short-Term Pilot Water Transfer Plan Update Planning Committee July 9, 2013
13 Discussion Items 1. Background 2. Pilot Plan Overview 3. Key Findings 4. Next Steps 2
14 Background EBMUD and BAWSCA are developing a plan to conduct a one-year pilot water transfer Transfer water would be diverted at Freeport, wheeled through EBMUD system to BAWSCA via Hayward Intertie (SFPUC) Pilot would provide information needed to evaluate long-term partnership 3
15 Key Results Objectives - Test feasibility for long-term partnership - Gain operational/institutional experience Potential Seller - Placer County Water Agency or Yuba County Water Agency Pilot Test Conditions - Freeport operating - 1,000 acre-feet - Fall delivery - Water quality monitoring 4
16 Key Results (con t) Wheeling Arrangement - BAWSCA purchases transfer water directly from seller - Continue to explore long-term arrangements where EBMUD would be primary buyer Approvals and Institutional Arrangements - Environmental reviews - Regulatory approvals - Amending existing Hayward Intertie agreement - Coordination with Hayward and San Francisco PUC 5
17 Next Steps Share draft Pilot Plan with outreach to Hayward & SFPUC Aug Finalize Pilot Plan Sept BAWSCA Board presentation Sept Prepare to operate pilot if 2014 is dry and EBMUD is operating Freeport project 6
18 Yuba Accord - Freeport Point of Rediversion Project Update Planning Committee July 9, 2013
19 Background Project would add Freeport intake as point of diversion to YCWA s water rights permits Ability for EBMUD to purchase up to 20 TAF under the Yuba Accord that cannot be delivered to south of Delta buyers Minimal cost for added flexibility - Environmental and technical reviews rely on certified Yuba Accord and Freeport EIRs - Future option agreement based on EBMUD s needs 2
20 Project Status Executed a Memorandum of Understanding between EBMUD and YCWA in February 2013 Cost-sharing for environmental and technical work Non-binding terms for a long-term water transfer option agreement Preparing environmental analysis YCWA analysis Yuba River, Feather River, Sacramento River and Sacramento-San Joaquin Delta EBMUD analysis Sacramento River at the FRWP Intake, the Folsom South Canal, and the lower Mokelumne River Drafted Change Petition for the State Water Resources Control Board 3
21 Next Steps Anticipated Time Frame Work Effort July 2013 Begin sharing results of environmental analysis with key stakeholders Submit Change Petition to the SWRCB EBMUD Board consideration of a resolution supporting the Change Petition September 2013 SWRCB notices the Change Petition and 30-day public comment period October 2013 YCWA approval of CEQA documentation December 2013 SRWCB approval of the Change Petition 4
22 San Joaquin County Groundwater Banking Demonstration Project Planning Committee July 9, 2013
23 Project Background Spring 2012 Fall 2012 Summer 2013 Initial meeting between EBMUD & SJC Project concept completed Draft Memorandum of Agreement (MOA) under review MOA will support development of a demonstration project 2
24 Initial Project Concept (2012) Note: Banking site is tentatively envisioned to be located in NSJWCD Service Area 3
25 Project Outline Vision statement Provide mutual benefits to parties such that project sustains social, economic, and environmental viability of watershed, SJC, and EBMUD service areas. Concept components Surface water source Conveyance Storage Land for banking Success criteria Show net improvement in aquifer levels even when permitted withdrawals are made Demonstrate extraction for in-county and outside county purposes Demonstrate that parties are assured use of stored water when needed Acceptance by local community and other stakeholders Scalability to provide a sound basis for a larger water banking project 4
26 EBMUD/SJC MOA Key Terms Demonstration Project Concept Project Schedule Responsibilities for permitting and project development Work together to develop project budget and cost-share agreement 5
27 Demonstration Project Schedule Aug Sep Jan Feb Apr Jul Sep Oct Apr Jun Apr MOA approved by SJC Board of Supervisors & EBMUD Board Finalize concept & share with NSJWCD, SJC GBA, and UMRWA Commence project permitting Execute a budget and cost share agreement Commence public outreach Award engineering and environmental consultant contracts Initiate GW export ordinance permitting Draft environmental documentation Obtain GW export ordinance permit Construction/Operation/Financial Agreement executed Complete final design and property acquisition Begin Demonstration Project construction Begin Demonstration Project operations 6
28 Next Steps July 2013 July 2013 SJC to complete MOA outreach Final edits to MOA Jul. 17, 2013 Jul. 26, 2013 Aug. 13, 2013 MOA approved by SJC Advisory Water Committee Informational presentation to upcountry interests at UMRWA meeting MOA approved by EBMUD Board August 2013 MOA approved by SJC Board of Supervisors 7
29 Public Health Goal Report Planning Committee July 9, 2013
30 Public Health Goal Report Triennial report on water quality monitoring results that exceeded a Public Health Goal (PHG) California Health & Safety Code requires a PHG Report and public hearing PHG or USEPA MCLG are nonenforceable goals based on the level of a contaminant that poses no significant health risk
31 EBMUD Water Quality Based on water quality data in calendar years 2010 to 2012 Met all regulatory standards and requirements Exceeded MCLG for Total coliform Exceeded PHG for Lead Bromate
32 Total Coliform Bacteria Non-pathogenic bacteria used as an indicator Regulation: <5% positives/month MCLG: 0% positives/month Exceeded MCLG in 1 out of 36 months 0.6% of samples positive August 2010
33 Public Health Goal Exceedance- TC Cause of positive samples unknown Sampling, analysis and system operation were normal No regulatory violation
34 Lead Regulation: Action Level: mg/l District sampling result: mg/l PHG based on neurobehavioral effects PHG: mg/l
35 Public Health Goal Exceedance- Lead Lead not detected in source and treated water provided by EBMUD Lead in home tap samples are introduced through leaching of lead in household plumbing EBMUD optimizes corrosion control treatment for lead and no further treatment is necessary
36 Public Health Goal Exceedance- Lead EBMUD took progressive actions to reduce lead exposure from drinking water Supported legislation AB 1953 Educated customers about health effects, drinking water exposure, and how to minimize exposure Switched to lead-free water meters and fittings Replaced all lead service connections in distribution system
37 Bromate Regulation: MCL 10 µg/l averaged 1.5 µg/l between 2010 and 2012 Bromate is a byproduct of ozonation Ozone used to remove taste and odor PHG: 0.1 µg/l based on carcinogenicity.
38 Public Health Goal Exceedance - Bromate Met MCL without use of special bromate control technology Bromate control technologies achieve compliance for MCL, but uncertain for PHG Analytical methods not capable of measuring below 1 µg/l
39 Public Health Goal Report Regulatory Requirement Utility must hold a public hearing for accepting and responding to public comment on the Report On the agenda for full Board meeting on July 23 No further action is required
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