Outcomes Assessment. COB: 51 WilmU: 50 National Norm: 5. COB: 51 WilmU: 50 National Norm: 52

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1 Outcomes Assessment INSTRUCTIONAL EFFECTIVENESS Benchmark Activity Standard IDEA Results GPA Reports Schedule Ongoing Ongoing Benchmark Measurement Exceed national norm for summary data, particularly teaching effectiveness. Average GPA will slowly decrease over time (0.05/yr.) COB: 51 WilmU: 50 National Norm: 5 UG: 3.11 Grad: 3.38 DBA: COB: 51 WilmU: 50 National Norm: 52 UG: 3.11 Grad: 3.45 DBA: n/a UG: 8 Grad: 3.45 DBA: 3.60 (Closing the Loop) No group, university, college data available. See summary for COB IDEA reporting. Data is stable. No increases in GPA s from prior year. Undergraduate decreased.

2 STUDENT SATISFACTION Benchmark Activity Standard ACT College Outcomes Survey effective Schedule Annually Benchmark Measurement Exceed the national and subgroup norms. Enrollment Ongoing Year-to-year increase (> 0% change) Late grade reports Alumni Satisfactio n Survey (program satisfaction survey 2015) Each Block No formalize d process 95% submitted on time % submitted on time. See ACT results NSSE FY and seniors in line with university as a whole and national. Enrollment was flat at 0% change. Seats decreased. UG: 98% Grad: 97.87% DBA: 100% Exit Survey developed for UG through Peregrine. Graduate inhouse capstone course survey developed, first use Fall Surveys linked to student satisfaction & learning outcomes HERI on average the COB student responses within 0.1 of the university and nationally. Overall college enrollment decreased by 2.08%. Seat count no significant change. UG: 98% Grad: 98.3% DBA: 100% Satisfaction survey scale: 1-5 (UG, Grad & DBA) 1: Strongly Disagree 5: Strongly Agree Benchmark set at: 3: Agree until ample data can be collected and analyzed No college data available university only. UG: 1.26% increase Grad: 5.4% decrease DBA: 4.9% increase. Seat Count significant increases in certificates, Aeronautics concentration. UG: 97% Grad: 98% DBA: 100% In-house survey, no ratings less than a 3 (Satisfactory). 80% respond to questions with a 4 (Above Average). Grad/Doctorat e. UG- Peregrine but two questions, strongly agree rating (4.0). (Closing the Loop) See highlights noted on summary Peregrine and in-house survey. Increased development of certificates (2016). Increases in all UG certificates: HRM, Digital, Entrepreneursh ip,, Nonprofit, Training & Development. Goal for all programs is 100%. No college information available for Alumni. UG & Grad survey distributed in capstone courses for program satisfaction. Comments on summary sheet.

3 STUDENT SATISFACTION Program Competency Course & Assess Business Core Information literacy Strategic planning Integrated financial General marketing concepts BBM 320 Group BBM 402 Case study FIN 305 Test embedd ed BMK 305 Marketin g Program Benchmar k Measure ment Score Schedule, Blocks 4 6 section sites (Grad & UG) Comments/ More intermediate assessment completed. Limited data. Grad response indicates more instruction on APA Assessment format to change to a simulation Spring n/a This course is not used to assess the Finance program. It is a general assessment for business students. Test is currently being revised. Data will be available Spring This course is not used to assess the Program. It is a general assessment for all business majors. The concepts in this course are covered in the general business section of the Peregrine test.

4 STUDENT SATISFACTION Program Business Core Accounting Competen cy Peregrine Testing Ethics GAAP financial stateme nts Effective use of technolo gy in Accounti ng Course & Assess programs except OM, UG Level utilized Spring BBM 319 Case Study BAC 401 Project BAC 401 Project Benc hmar k Meas ureme nt Bench mark is to be at natio nal level for all IACBE schoo ls & those in the IACBE Middl e States Regio n. Adjus ted Rubri c Rubri c Schedu le capston e course section s section s section s Performan ce Perfor mance Perfor manc e Comments/ Accounting- high average all IACBE schools including Middle States. Business Management limited data, above average. Finance High Average-IACBE & Middle States. Human Resource Management High Average, IACBE & Middle States. Above Average- IACBE, High average Middle States. Sports Management limited data Average IACBE & Middle States Course assesses ethics in both finance and accounting. Fall 2016 also assessing HRM. Assessment method presently being reviewed Capstone course. Small class size. Benchmark changed to Spring for project was revised during 2012 program review. Benchmark changed to Spring 2015.

5 STUDENT SATISFACTION Program Accounting & Finance Competenc y Course & Assess Ethics BBM 319 Case Study GAAP financial statement s Effective use of technology in accounting BAC 401 Project BAC 401 Project Bench mark Measu remen t Adjust ed Schedule, 4, Performanc e Perform ance Perfor mance Comments/ Benchmark changed 4.0 Spring Benchmark changed 4.0 Spring Benchmark changed 4.0 Spring 2015 Business Management Finance Ethics BLA 303 paper Oral/writt en communic ation BBM 320 Group formal report Ethics BBM 319 Case study Critical Thinking FIN 410 Financial statement test 2014, block, 4, 4,, 4, Peregrine test primary evaluation tool assessment Spring 2018 adding course (Finance 306) for additional formative assessment. Human Resource Management HRM competen cies Critically apply general HRM knowledge Effective use of technology in HRM HRM 450 Strategic Human Resource Managem ent HRM 311 paper HRM 312 Final project Spring 2015, HRM 450 test See Peregr ine infor matio n n/a Fall 2016 Ethics course assessment to be changed to BBM 319, Ethics Peregrine testing assessed in the HRM capstone course, 450. Peregrine 56.76, average (range 40-59).

6 STUDENT SATISFACTION Progra m Competency Design, implement, control marketing functions role in strategic objectives Dev. Skillful use of various marketing tool Course & Assess BMK 413 plan & case study BMK 413 plan & case study BMK 413 Computer simulation Bench mark Measur ement 3.5 Effectiv e Fall Effectiv e Fall Effectiv e Fall 2014 Schedule Sections Sections Sections Performa nce Perfor mance Perfo rman ce Comments/ BMK 413 The capstone course in and the benchmark has been exceeded. Assessment method changed Fall 2014 from a group project to an individual project due to continually high s BMK 413 The capstone course in and the benchmark has been exceeded. Assessment method changed Fall 2014 from a group project to an individual project due to continually high s BMK 413 is the capstone course in marketing and the benchmark of 3.50 has been exceeded. This is a Pharmasim simulation. The Peregrine test primary assessment. Sports Management Organizational Management Ethical std. in Sports Management Legal systems impact on sports Budgeting, marketing, operations in Sports Management Sports, and Finance in a Sports Management Firm. Scientific reasoning Critical Thinking Proper use of APA writing Clarity of writing SPM 301 paper/cas e study SPM 301 paper/cas e study SPM 305 Capstone project, presentati on SPM 490/491 Internship project/po rtfolio BBM 407 Report BBM 407 Report BBM 407 Report BBM 407 Report , Two students did not complete course requirements resulting in overall lower average Two students did not complete course requirements resulting in overall lower average. N/A Change in format of assessment. Students build on project through weekly assignments to reinforce Capstone internships. Peregrine testing second internship Benchmark has been met & the data is stable. No action necessary. Starting Fall 2014 all of course will be assessed for OA data Benchmark met. HRM 310 added assessment 2017 formative data Benchmark met. Continue to reinforce writing and APA Additional assessment course instituted, formative data, BBM 310, paper.

7 COLLEGE: Business Program: Master of Business Administration DATE: October 2017 Course & Assessment Benchmark Schedule Comments/Revie w/action GRADUATION COMPETENCY: Oral Communications 1 & 2 MBA 6400 Score. Financial marketing research paper GRADUATION COMPETENCY: Disciplined Inquiry - 3 MBA 7200 Score. Linear programming exercise. GRADUATION COMPETENCY: Ethics - 4 MBA 6000 Score. Ethical Leadership paper. Sections Sections Assessments changed for MBA & MSM Separated for efficiency in collection and measurements of program competencies. This is a very rigorous course. Financial analysis. Sections No comment. GRADUATION COMPETENCY: Prepare a strategic plan that analyzes an organizations internal & external environment MBA 8800 National mean National mean Sections Mean Score: 71 Mean Score: 74 Mean Score: 71 Business strategy game. Largest areas assessed are Finance and Accounting. Mean of 71 Above National mean of 69.

8 COLLEGE: Business Program: Master of Science in Management DATE: October 2017 Course & Assessment Benchmark Schedule Comments/Revie w/action GRADUATION COMPETENCY: Oral Communications 1 MGT 7710 Written & Oral Presentation Score 1 Section each at 3 sites. GRADUATION COMPETENCY: Written Communications - 2 MGT 7710 Written & Oral Presentation Score 7, GRADUATION COMPETENCY: Disciplined Inquiry - 3 MGT 8800 Thesis Score 7, GRADUATION COMPETENCY: Ethics - 5 MGT 7400 Test embedded ethics Questions final exam Score 7, Assessments changed for MBA & MSM Fall Individualized assignments integrated project. Individualized assignment integrated project No comment Test questions reviewed and revised for increase in rigor 2015.

9 COLLEGE: Business Program: Master of Science in Accounting DATE: October 2017 Course & Assessment Benchmark Schedule Comments/Revie w/action GRADUATION COMPETENCY: Oral Communications 1 MAC 7300 Tax Presentation Score Fall, Summer GRADUATION COMPETENCY: Written Communications - 2 MAC 7300 Case Study Analysis Score Spring, Summer GRADUATION COMPETENCY: Disciplined Inquiry - 3 MAC 7200 Advanced Managerial Acct Score Fall, Summer GRADUATION COMPETENCY: Ethics - 5 MAC 7300 Ethics questions Score Spring, Summer MS students and 3.90 MBA students 4.20 MS students and 3.90 MBA students 3.50 MS students and MBA students 4.20 MS students and 3.90 MBA students increase in MS Acct. student s. Two pre-req. courses are required for MS Accounting, preparation for Textbook issues noted by students New book selected. Benchmark set Fall 2015 curriculum change (see summary). MBA students tend to 2-3 points higher. The exam is being revised clarity of questions Spring Ethics assessment changed May 2015 ongoing will be ethics embedded case study questions.

10 COLLEGE: Business Program: Doctor of Business Administration DATE: October 2017 Course & Assessment Benchmark Schedule Comments/Review /Action GRADUATION COMPETENCY: Oral Communications 1 A LDR 7000 Final presentation Score students GRADUATION COMPETENCY: Oral Communications 1 B Dissertation Defense Score students GRADUATION COMPETENCY: Written Communications 1 A Comprehensive Exam Score students GRADUATION COMPETENCY: Written Communications 1 B RES 7106 Final paper Score GRADUATION COMPETENCY: Disciplined Inquiry 3 A & 3 B Dissertation Score students Start Fall 2011 GRADUATION COMPETENCY: Disciplined Inquiry 3 C RES 7111 concept brief Score Defense s revised Fall Comprehensive exam replaced with portfolio assessment, July Revised Dissertation manual 2015.