Wilmington University Outcomes Assessment

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1 Wilmington University Outcomes Assessment COLLEGE: Business DEAN: D. W. Durandetta DATE: October 22, 2014 INSTRUCTIONAL EFFECTIVENESS Activity Standard IDEA Results Ongoing Measurement Exceed national norm for summary data COB 49 Wilma Univ 50 Nat. norm 51 COB 49 Wilm Univ 50 Nat. norm 51 COB 50 Wilm Univ 50 Nat. norm 51 Review/Action (Closing the Loop) Overall performance data stable. Supplemental questions for accounting and marketing programs available through Peregrine GPA Reports Ongoing Average GPA will slowly decrease over time (0.05/yr.) If class of => 10 act on GPAs of: UG: => 3.7 Grad: => 3.8 If class of => 5 act on GPAs of: : = 4.0 Academic Year UG 3.22 Grad 3.65 DBA 3.22 Percent High GPA UG 8.7 Grad 23.6 DBA 19.2 Academic Year UG 3.12 Grad 3.54 DBA 3.50 Percent high GPA UG 7.4 Grad 19.5 DBA 20.0 Academic Year UG 3.11 Grad 3.48 DBA 3.63 Percent high GPA UG 7.0 Grad 18.6 DBA 11.5 Both undergrad and grad GPA s continue to decrease. More closely monitor DBA GPA s. Syllabi Submission Block 98% of syllabi submitted on time NA Will no longer maintain statistics on syllabi submission.

2 COLLEGE: Business DEAN: D. W. Durandetta DATE: October 22, 2014 STUDENT SATISFACTION Activity Standard ACT College Outcomes Survey effective 2013 Annually Measurement Exceed the national and subgroup norms COB 4.26 Wilm Univ 4.22 National 3.92 Subgroup 3.92 (2011) COB 4.16 Wilm Univ 4.17 National 3.92 Subgroup College Outcomes Survey- In line with university ratings See ACT results for 2012 Review/Action (Closing the Loop) No action required. High rating in flexible degree requirements, variety of courses. Lower rating in acquiring a wellrounded, general education. Enrollment Ongoing Year-to-year increase ( 0% change) Enrollment increased 9%. Seats increased by 6% Enrollment increased 4%. Seats increased by 3% Enrollment-6% Seats-6.4% (spring 13-spring14) The rate of increase in both enrollment and seat count is stable Late grade reports Each block 95% submitted on time 98.21% UG-95.5% Grad-91.8% DBA-100% Ave. 94.4% UG-97% Grad-95% DBA-93% Ave. 95% Continue to strive for 100% and closely communicate with faculty Alumni Satisfaction Survey No formalized process See ACT results See narrative for alumni survey results. No update No update Under Peregrine testing, alumni satisfaction with program is part of the report. Piloted with accounting program spring Highest level of satisfaction-qualified professors, lowestfrequency of course offerings

3 COLLEGE: Business DEAN: D. W. Durandetta DATE: October 22, 2014 Program Competency Course & Assessmint Business Core Accounting Information literacy Strategic planning Integrated financial concepts General marketing concepts BBM 320 Group project BBM 402 Case study analysis FIN 305 Embedded questions BMK 305 exam Not part of map BBM 402 ETS Field Exam GAAP financial statements Effective use of technology in accounting BBM 319 Case study BAC 401 Project rubric BAC 401 Project rubric Adjusted score of 3.0 Cutoff being developed National average (NA) Adjusted score of 3.0, blocks, DL 6, DL, block, DL fall and spring, DL (NA=152) 147 (NA=150) (NA=150.1) Assessment method under review has been met and the data is stable. Exploring use of simulation. Used as general finance assessment for all business programs. Effective fall 2013, assessment course changed to FIN 306, (finance and business management) which will assess additional financial competencies. Last year of using this as assessment for marketing program. Peregrine, fall 2014, capstone marketing course. Tracking close to the national average. Strongest area Management. Weakest area Quantitative Business Analysis. These areas are consistent with other schools. 70% of students taking the test were transfer students. An additional testing service, Peregrine, was piloted for Accounting spring fall Accounting (above average range), national average Lowest score in government and nonprofit accounting (35%) Case study developed to assess ethics in both finance and accounting. Assessment method under review. for project was revised during program review to contain additional analysis and increase rigor of assessment. The scores have decreased somewhat. See above regarding benchmark. The rubric was revised to increase the rigor and/or be sure that the instructors are using it appropriately. Additional assignment has been added to project.

4 raised fall 2014 to 4.0 for this project. Program Accounting & Finance Competency GAAP financial statements Effective use of technology in accounting BBM 319. Case study BAC 401 Project rubric BAC 401 Project rubric Course & Assessmint Adjusted score of Assessment method under review for project was revised during program review to contain additional analysis and increase rigor of assessment. The scores have decreased somewhat. spring The rubric examined to increase the rigor and/or be sure that the instructors are using it appropriately. 4.0 Business Managemen Finance t Human Resource Management Oral and written communicati ons Critical thinking Critically apply general HRM knowledge Effective use of technology in HRM BLA 303 paper rubric BBM 320 Group formal report BBM 319 Case study FIN 410 Financial statement analysis Test-2014 BLA 303 paper rubric HRM 311 Paper HRM 312 Final project, block Assessment to be reviewed Assessment to be reviewed Assessment used only in Accounting, Finance, and Accounting/Finance programs. Assessment to be reviewed This is the capstone course for finance majors. Assessment changed from a project to test spring Weak area Time Value. Further conversation with chair as to assessment tool. stable Assessing all NA Summer 2013 company supplying computer program went out of business. New course, HRM 450 identified for assessment. This is a new capstone course offered first time fall 2014.

5 Program Competency Design, implement, control marketing functions role in strategic objectives BMK 413 plan and case study BMK 413 plan and case study Course & Assessmint 3.6 (establish ed 2012) 5.0 scale effective fall scale effective fall BMK 413 is the capstone course in marketing and the benchmark has been exceeded. Assessment method changed fall 2014 from a group project to an individual project due to continually high scores. Starting fall 1, 2014, assessing an additional course, BMK 320, BMK 413 is the capstone course in marketing and the benchmark has been exceeded. Assessment method changed fall 2014 from a group project to an individual project. Organizational Sports Management Management Dev. skillful use of various marketing tools Ethical std. in sports mgt. Legal sys impacts all sports Sports marketing and finance in a firm Scientific reasoning Critical thinking Proper use of APA writing Clarity of writing BMK 413 Computer simulation SPM 301 paper/ case study SPM 301 paper/ case study SPM 490/1 Internship project/ portfolio BBM 407 Report BBM 407 Report BBM 407 Report BBM 407 Report 3.6 (establish ed 2012) 5.0 scale effective fall BMK 413 is the capstone course in marketing and the benchmark has been exceeded. Assessment method changed fall 2014 from a group to individual project. 4.0 has been met and the data is stable. DL section caused average to be higher (3, one DL) chair monitoring on line going forward See above notation Fall 2014 added to employer feedback formspecific examples of the competencies that students are rated on 4.2 has been met and the data is stable. No action necessary. Starting fall 2014 all of course will be assessed for OA data. 4.2 has been met and the data is stable. No action necessary. Starting fall 2014 all of course will be assessed for OA data. 4.2 has been met and the data is stable. No action necessary. Starting fall 2014 all of course will be assessed for OA data. 4.2 has been met and the data is stable. No action necessary. Starting fall 2014 all of course will be assessed for OA data.

6 COLLEGE: Business Program: Master of Business Administration DATE: October 22, 2014 Course & Assessment GRADUATION COMPETENCY: Oral and written communications-1 MGT 6501 Case study presentation Case study report 1 section each at This course experienced major overhaul during program review (2012). More attention placed on student writing,apa GRADUATION COMPETENCY: Prepare a strategic plan that will critically examine the organization s internal and external environment and select creative and feasible business alternatives MBA 8800 Simulation National average mean=65 (8K students) 1 section at ---- Mean score 66 Mean score 74 (143 MBA students) New simulation adapted in fall Continue to monitor to determine how best to use the data available. Chair to analyze difference in national average and our score. COLLEGE: Business Program: Master of Science in Management DATE: October 22, 2014 Course & Assessment GRADUATION COMPETENCY: Oral and written communications-1 MGT 6501 Case study presentation Case study report 1 section each at GRADUATION COMPETENCY: Written communications This course experienced major overhaul during program review. More attention placed on student writing, APA MGT 8800 Thesis rubric 7 GRADUATION COMPETENCY: Disciplined Inquiry has been met. MGT 8800 Thesis rubric GRADUATION COMPETENCY: -5 MGT 6503 simulation, presently written group project National average met Assessment method changed, spring 2014 Group written project.

7 COLLEGE: Business Program: Master of Science in Accounting DATE: October 22, 2014 Course & Assessment GRADUATION COMPETENCY: Oral and written communications-1 MAC 7500 Tax Presentation To be determined fall 2014 GRADUATION COMPETENCY: Written communications-2 MAC 7300 Case study analysis To be determined fall 2014 GRADUATION COMPETENCY: Disciplined Inquiry-3 MAC 7200 Exam questions To be determined fall 2014 GRADUATION COMPETENCY: -5 MAC 7300 assignment To be determined fall 2014 Fall, summer NA review fall 2014 Spring, summer NA Textbook issues noted by students Chair reviewing concerns. review fall 2014 Fall, summer NA benchmark review fall 2014 Spring, summer NA

8 COLLEGE: Business Program: Doctor of Business Administration DATE: October 22, 2014 Course & Assessment GRADUATION COMPETENCY: Oral communications-1a LDR 7000 Final presentation rubric Being finalized GRADUATION COMPETENCY: Oral communications-1b Dissertation defense s developed students First defenses Fall Defense s revised Defense rubric condensed to a 4 point scale July GRADUATION COMPETENCY: Written communications-1a Comprehensive exam score for part 4 students GRADUATION COMPETENCY: Written communications-1b RES 7106 Final paper rubric, APA quizzes effective Fall 2011 GRADUATION COMPETENCY: Disciplined Inquiry-3a and 3b Dissertation students start Fall 2011 GRADUATION COMPETENCY: Disciplined Inquiry-3c RES 7111 concept brief rubric developed First defenses Fall 2011 Res. 4.1 Lit. review Res 4.0 Lit review revisions for dissertations in progress finalized 2014.

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