Annual Report Accredited Member

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1 International Assembly for Collegiate Business Education Annual Report Accredited Member Institution: Academic Business Unit: Baker College Business Division Academic Year: International Assembly for Collegiate Business Education Strang Line Road Lenexa, Kansas USA

2 IACBE ANNUAL REPORT For Academic Year: This annual report should be completed for your academic business unit and submitted to the IACBE by November 1 of each year. General Information Institution s Name: Institution s Address: Baker College 1050 W. Bristol Rd. City and State or Country: Flint, MI Zip or Postal Code Name of Submitter: Title: Your Address: Cleamon Moorer Dean, College of Business cleamon.moorer@baker.edu Telephone (with country code if outside of the United States): Type of Institution: Public X Private Nonprofit Private For-Profit Date of Submission: November 1, 2016 Total Headcount Enrollment of the Institution for : 22,418 Administrative Information 1. Provide the following information pertaining to the current president/chief executive officer of your institution: Name: Title: Bart Daig Chief Executive Officer Highest Earned Degree: PhD bart.daig@baker.edu Telephone (with country code if outside of the United States): Provide the following information pertaining to the current chief academic officer of your institution: Name: Title: Check here if this represents a change from the previous year. Denise Bannan Vice President of Academics Fax (with country code if outside of the United States): Highest Earned Degree: PhD denise.bannan@baker.edu Telephone (with country code if outside of the United States): Check here if this represents a change from the previous year. Fax (with country code if outside of the United States): IACBE Annual Report:

3 3. Provide the following information pertaining to the current head of your academic business unit: Name: Title: Cleamon Moorer Dean, College of Business Highest Earned Degree: DBA Telephone (with country code if outside of the United States): Fax (with country code if outside of the United States): Check here if this represents a change from the previous year. 4. Provide the following information pertaining to your current primary representative to the IACBE, i.e., the person who is your primary contact for the IACBE and who votes on behalf of the academic business unit on IACBE matters (if not the same as the head of the academic business unit): Name: Same as above Title: Highest Earned Degree: Telephone (with country code if outside of the United States): Fax (with country code if outside of the United States): Check here if this represents a change from the previous year. 5. Provide the following information pertaining to your current alternate representative to the IACBE: Name: Title: Amie Losee Dean of Business & Health Baker College Online Highest Earned Degree: MBA amie.losee@baker.edu Telephone (with country code if outside of the United States): Fax (with country code if outside of the United States): Check here if this represents a change from the previous year. IACBE Annual Report:

4 Accreditation Information 1. If applicable, when is your next institutional accreditation site visit? Year 2. When is your next reaffirmation of IACBE accreditation site visit? 2017 Year 3. Provide the website path to the page containing your public notification of accreditation by the IACBE: (Note: Do not provide URL addresses. Beginning with the institution s home page, describe the link on each page in the path on which someone would click in order to advance to the next page in the path. For example: 1. Click on Academics 2. Click on School of Business 3. Click on IACBE Accreditation etc.) 1. Home Page 2. Our website was redesigned and this was omitted. It has been reinstated Home Page Click on Student Services Click on Academics Click on IACBE Accreditation IACBE outcomes for the Associate degree Provide the website path to the page containing your public disclosure of student learning assessment results: (Note: Do not provide URL addresses. Beginning with the institution s home page, describe the link on each page in the path on which someone would click in order to advance to the next page in the path. For example: 1. Click on Academics 2. Click on School of Business 3. Click on IACBE Accreditation etc.) 1. Home Page 2. Our website was redesigned and this was omitted. It has been reinstated Home Page 4. Click on Student Services 5. Click on Academics 6. Click on IACBE Accreditation 7. IACBE outcomes for the Bachelor degrees IACBE Annual Report:

5 If your accreditation letter from the IACBE Board of Commissioners contained notes that identified issues that needed to be addressed, please list the number of the IACBE s Accreditation Principle for each note in the table below. Indicate whether action has already been taken or that you have made plans to do so. (Insert additional rows as necessary.) Commissioners Notes Action Already Taken Action Planned IACBE Annual Report:

6 Programmatic Information 1. For each of your IACBE-accredited business programs, provide the total headcount enrollment and the number of degrees conferred in the program (including each major, concentration, specialization, emphasis, option, or track) for (insert rows in the table as needed): Program Enrollment Number of Degrees Conferred Associate of Business Administration Accounting Associate of Business Administration Accounting/Computer Information Systems Associate of Business Administration Accounting/Management Associate of Business Administration Entrepreneurship Associate of Business Administration General Business Associate of Business Administration Entrepreneurship Articulated Associate of Business Administration Human Resource Management Associate of Business Administration Management 1, Associate of Business Administration Marketing Associate of Business Administration Supply Chain Management 20 1 Bachelor of Business Administration Accounting Bachelor of Business Administration Accelerated Program Bachelor of Business Administration Finance Bachelor of Business Administration Human Resource Management Bachelor of Business Administration Management 1, Bachelor of Business Administration Marketing Bachelor of Business Administration Supply Chain Management Totals for All Programs Combined (In the totals, please do not double-count students who pursued multiple programs during the reporting year, e.g., students who double-majored in both accounting and finance.) ,515 1, Do you offer any of your IACBE-accredited business programs outside of your home country? x No. Yes. If yes, please identify the programs and countries in the table below. In addition, if the programs are delivered in partnership with other institutions, please identify those institutions as well. (Insert rows in the table as needed.) IACBE Annual Report:

7 Program Country or Countries Partner Institution(s) 3. Did you terminate any IACBE-accredited business programs during the reporting year? x No. Yes. If yes, please identify the terminated programs in the table below and provide a brief description of your termination plan (e.g., plan for teaching-out the program, when last graduates are expected, etc.). (Insert rows in the table as needed.) 4. Were changes made in any of your IACBE-accredited business programs during the reporting year? (Note: You do not have to identify course-level changes, e.g., changes in course names, course coding, course numbering, course content, etc.; identify only program-level changes, e.g., changes in program names, program curricula, etc.) x No. Yes. If yes, please identify the changes on a separate page at the end of this report. IACBE Annual Report:

8 5. Were any new business programs (including new majors, concentrations, specializations, emphases, options, and/or tracks) established during the reporting year? x No. Yes. If yes, please identify the new programs and the locations at which they are offered in the table below. (Insert rows in the table as needed.) Please also describe the curricular requirements for the programs on a separate page at the end of this report, and answer item 6 below. New Programs Locations Note: Any new programs (including new majors, concentrations, specializations, emphases, options, and/or tracks) cannot be listed, identified, or advertised as being accredited by the IACBE until they have undergone an accreditation review and have been granted accreditation by the Board of Commissioners. 6. If applicable, was approval of your institutional accrediting body required for any of the new programs identified in item 5 above? x No. Yes. If yes, please attach a copy of the material that you sent to your institutional accrediting body. 7. Did you establish any new locations/instructional sites during the reporting year? Yes. If yes, please identify the new locations/instructional sites and the IACBE-accredited programs offered at those locations/sites in the table below. Please also indicate whether you anticipate that any of the locations/sites will account for 25% or more of the total student credit hours (or contact hours as applicable) in business. (Insert rows in the table as needed.) New Locations/Instructional Sites Programs Offered 25% or More of Total SCH? 8. If applicable, was approval of your institutional accrediting body required for any of the new locations/instructional sites identified in item 7 above? Yes. If yes, please attach a copy of the material that you sent to your institutional accrediting body. IACBE Annual Report:

9 Outcomes Assessment 1. Do you offer any majors, concentrations, specializations, emphases, options, or tracks as part of your business programs? x Yes. If yes, proceed to item 2 below. No. If no, proceed to item 4 below. 2. Do your majors, concentrations, specializations, emphases, options, or tracks appear on students transcripts, diplomas, diploma supplements, or other official records of program completion? Yes. If yes, proceed to item 3 below. x No. If no, proceed to item 4 below. 3. Does your current outcomes assessment plan include student learning assessment information for all majors, concentrations, specializations, emphases, options, and tracks contained within your business programs? x Yes. If yes, proceed to item 4 below. No. If no, please submit a revised outcomes assessment plan with your annual report that addresses student learning assessment for all majors, concentrations, specializations, emphases, options, and tracks comprising any portion of your business programs. Information about this requirement can be found on the IACBE website at the following address: 4. Is the outcomes assessment plan that you submitted to the IACBE still current or have you made changes? The outcomes assessment plan that we have previously submitted is still current. Changes have been made and the revised plan is attached. x We have made changes and the revised plan will be sent to the IACBE by: Revised plan sent with application for reaffirmation. 5. Complete the Outcomes Assessment Results form below and include it with this annual report to the IACBE. Note: Section II of the form (Operational Assessment) needs to be completed only if you received first-time accreditation or reaffirmation of accreditation after January 1, IACBE Annual Report:

10 Other Issues Briefly comment on other issues pertaining to your academic business unit that you would like to share with the IACBE. 1. In previous years, we adopted the ETS MFT as a direct measure assessment for many of our programs. The department s curriculum and assessment committee believed that this tool did not best meet the needs for assessing multiple segments of students across varying modalities and locations. The new direction whether it be ETS, Major-Field Test or a CPC comprehensive exam will be administered beginning in the fall of 2017 for all programs. 2. Also, in previous years, we viewed Employer/Supervisor evaluations as an indirect measure, but since these instruments collect information directly related to program-specific ISLOs, we now use it as a Measure and we will use it to gather more precise feedback for each of our program offerings, as described in our 2017 Outcomes Assessment Plan. 3. Lastly, during this academic year there were several shifts in campus and System leadership of the Business Depts/Academic Units. Workplace Exit Survey Data & Instruments ( Measure) were not disseminated and collected in a centralized and systematic manner. However a detailed process for dissemination and collection of Student Exit Surveys has been created and it is outlined in our new (2017) Outcomes Assessment Plan. IACBE Annual Report:

11 Outcomes Assessment Results For Academic Year: Section I: Student Learning Assessment Business Division Student Learning Assessment for Associate of Business General Program Intended Student Learning Outcomes (General Program ISLOs) 1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal functional areas of business. 2. Students will be able to use current technology in support of business administration. 3. Students will apply relevant business knowledge to their field of study. Intended Student Learning Outcomes: Accounting 1. Apply accounting foundational knowledge, skills, tools, and methods throughout the Accounting Cycle. 2. Demonstrate the role of ethics in Accounting. 3. Explain laws and regulations that impact Accounting. 4. Use technology in acquiring, processing and communicating Accounting information 5. Explore various career paths in Accounting Intended Student Learning Outcomes: Accounting/Computer Information Systems 1. The graduate will demonstrate the basic principles of managerial accounting. 2. The graduate will demonstrate basic proficiency of bookkeeping and accounting software applications. 3. The graduate will demonstrate basic knowledge of taxation. 4. The graduate will demonstrate working knowledge of PC operating systems and hardware functions. 5. The graduate will demonstrate proficiency in the use and integration of several business software applications. Intended Student Learning Outcomes: Accounting/Management 1. The graduate will demonstrate the basic principles of managerial accounting. IACBE Annual Report:

12 2. The graduate will demonstrate basic proficiency of accounting and related software applications. 3. The graduate will demonstrate basic knowledge of taxation. 4. The graduate will utilize managerial theory to effectively participate in decision-making. Intended Student Learning Outcomes: Entrepreneurship 1. Demonstrate effective business communication skills in entrepreneurial situations 2. Examine the importance of creativity, innovation, and risk in a small business 3. Demonstrate the ability to locate appropriate business resources 4. Apply strategic business metrics to entrepreneurial situations 5. Examine the interrelatedness of the core business areas 6. Process financial information 7. Analyze the benefits of networking and business relationship management 8. Contrast leadership and management as they relate to entrepreneurial situations 9. Investigate legal and regulatory issues that have an impact on a small business 10. Apply professional and ethical behaviors in entrepreneurial situations Intended Student Learning Outcomes: General Business 1. This program uses the outcomes established for the business core as it is a series of electives and is intended to provide students with flexibility, discovery, and focus suited to their individual goals 1. Understand current employment trends Intended Student Learning Outcomes: Human Resource Management 2. Analyze and apply employment practices that support the organization's objectives 3. Practice appropriate selection procedures 4. Analyze, calculate, and administer an organization's compensation and benefits system 5. Assess employee performance Intended Student Learning Outcomes: Management 1. Understanding of terminology, history, and theories of business management principles IACBE Annual Report:

13 2. Ability to analyze, assess, and demonstrate strategic planning skills that lead to effective decision making 3. Assess the importance of customers and customer relations, both internal and external to an organization 4. Compare and contrast methods to take part in the participative decision making process at the employee and management levels Intended Student Learning Outcomes: Marketing 1. Understand marketing evolution and interpret consumer/demand principles 2. Relate the Product Demand Life Cycle with changing consumer demand 3. Interpret a SWOT and apply its use to marketing analysis Intended Student Learning Outcomes: Supply Chain Management 1. Understand basic Principles of Logistics 2. Understand basic Management theory 3. Compare basic Transportation management best practices Associate Programs-Assessment Instruments and Objectives Assessment Instruments for Intended Student Learning Outcomes Measures of Student Learning: Objectives (Targets/Criteria) for Measures: 1. End of program core examination (ETS) 50% of students will attain a 60% score or higher General Program ISLO s were not in place for reporting year. Core business areas of Accounting, Economics, Management, Marketing are measured based on the Business core classes, Accounting, Economics, Finance, Law, Management, Marketing as a foundation for major core classes. 2. Capstone Project 80% of students will achieve at least a 3 or 4 in 75% of the rubric categories. (Depends on the rubric scoring) ACC ISLO s Assessed by this measure : 1,2,3,4,5 ACC /CIS ISLO s Assessed by this measure:1,2,4,5 ACC/MGT ISLO s Assessed by this measure: EN ISLO s Assessed by this measure: 1,3,5,6,8,10 GB ISLO s Assessed by this measure:1 HRM ISLO s Assessed by this measure:1,2,3 IACBE Annual Report:

14 MGT ISLO s Assessed by this measure: 1,2,4 MKT ISLO s Assessed by this measure: 3 SCM ISLO s Assessed by this measure: 1,2,3 Assessment Instruments for Intended Student Learning Outcomes Measures of Student Learning: Objectives (Targets/Criteria) for Measures: 1. Supervisor Evaluation 90% would meet the requirement of completing the WRK course and the internship. General Program ISLO s were not in place for reporting year. 75% of the students would pass with a C or better. ACC ISLO s Assessed by this measure : 1,4,5 ACC/CIS ISLO s Assessed by this measure:1,2,3,4,5 ACC/MGT ISLO s Assessed by this measure:1,2,3,4 EN ISLO s Assessed by this measure: 2,4,7,9,11 HRM ISLO s Assessed by this measure: 4,5 MGT ISLO s Assessed by this measure: 3 MKT ISLO s Assessed by this measure: 1,2 GB ISLO s Assessed by this measure:1 2. Work Experience Exit Survey On the internship evaluation form, at least 60% of graduating students in General Program ISLO s were not in place for reporting year. ACC ISLO s Assessed by this measure : 1,2,3,4,5 ACC/CIS ISLO s Assessed by this measure:1,4,5 ACC/MGT ISLO s Assessed by this measure:2,4 EN ISLO s Assessed by this measure:1,2,6,7,8,10 HRM ISLO s Assessed by this measure: 1,3,5 MGT ISLO s Assessed by this measure: 1,3,4 MKT ISLO s Assessed by this measure:2,3 GB ISLO s Assessed by this measure:1 each AB concentration will indicate that learning in their internships provided moderate or significant contribution to achieving each of the program outcomes assessed by this measure. Assessment Results: Associate of Business Administration Accounting Summary of Results from Implementing Measures of Student Learning: IACBE Annual Report:

15 1. Comprehensive Capstone ACC 231 Project: 80% of students will achieve at least a 3 or 4 in 75% of the rubric categories (depending on rubric) Practice Set ACC ISLO s Assessed by this measure :1,2 3,4,5 Students did not meet the outcomes in 3 of the ISLO s:1,2,3 Summary of Results from Implementing Measures of Student Learning: 1. Supervisor Evaluation No core ISLO s in reporting year 90% would meet the requirement of completing the WRK course and the internship 75% of the students would pass with a C or better. ACC ISLO s Assessed by this measure : 1,4,5 2. Work experience Exit Survey N/A Summary of Achievement of Intended Student Learning Outcomes: Accounting Intended Student Learning Outcomes Learning Assessment Measures General Program ISLOs-were not used in the Academic year End of Program Comprehensive Exam Capstone Project Performanc e Target Was Supervisor Evaluation Work Experience Exit Survey 1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal functional areas of business. MET MET 2. Students will be able to use current technology in support of business administration. MET MET IACBE Annual Report:

16 3. Students will apply relevant business knowledge to their field of study. MET MET Intended Student Learning Outcomes: Accounting End of Program Comprehensive Exam Capstone Project Performanc e Target Was Supervisor Evaluation Work Experience Exit Survey 1. Apply accounting foundational knowledge, skills, tools, and methods throughout the Accounting Cycle. Not Not met met 2. Demonstrate the role of ethics in Accounting. Not 3. Explain laws and regulations that impact Accounting. Not 4. Use technology in acquiring, processing and communicating Accounting information Not met 5. Explore various career paths in Accounting met met IACBE Annual Report:

17 Assessment Results: Accounting/Computer Information Systems Summary of Results from Implementing Measures of Student Learning: 1. Comprehensive Capstone ACC 231 Project: 80% of students will achieve at least a 3 or 4 in 75% of the rubric categories Practice Set ACC/CIS ISLO s Assessed by this measure : 1,2,3,4,5 Students did not meet the outcomes for 3 ISLO s:1,2,3 Summary of Results from Implementing Measures of Student Learning: 1. Supervisor Evaluation 90% would complete the WRK course and the internship, 75% would pass with a minimum of a C ACC/CIS ISLO s Assessed by this measure : 1,2,4,5 Summary of Achievement of Intended Student Learning Outcomes: Intended Student Learning Learning Assessment Measures IACBE Annual Report:

18 Outcomes General Program ISLOs-Not used in the Academic year End of Program Comprehensive Exam Capstone Project Supervisor Evaluation Work Experience Exit Survey 1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal functional areas of business. 2. Students will be able to use current technology in support of business administration. 3. Students will apply relevant business knowledge to their field of study. Intended Student Learning Outcomes: Accounting/Computer Information End of Program Comprehensive Exam Capstone Project Supervisor Evaluation Work Experience Exit Survey 1. The graduate will demonstrate the basic principles of managerial accounting Not 2. The graduate will demonstrate basic proficiency of bookkeeping and accounting software applications. Not 3. The graduate will demonstrate basic knowledge of taxation. Not 4. The graduate will demonstrate working knowledge of PC operating systems and IACBE Annual Report:

19 hardware functions 5. The graduate will demonstrate proficiency in the use and integration of several business software applications. Assessment Results: Associate of Business Administration Accounting/Management Summary of Results from Implementing Measures of Student Learning: 1. Comprehensive Capstone ACC 231 Project: 80% of students will achieve at least a 3 or 4 in 75% of the rubric categories Practice Set Core ISLO s not in place for year Students MET the outcomes for ISLO s 1,2,3 ACC/MGT ISLO s Assessed by this measure : 1,2,3,4 Summary of Results from Implementing Measures of Student Learning: 1. Supervisor Evaluation 90% will pass the WRK course and the Internship, 75% passed with a C or better Core ISLO s not in place for year ACC/MGT ISLO s Assessed by this measure : 1,2,4 2. Work experience Exit Survey IACBE Annual Report:

20 Summary of Achievement of Intended Student Learning Outcomes: Intended Student Learning Outcomes General Program ISLOs-Not used for the Academic Year 1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal functional areas of business. 2. Students will be able to use current technology in support of business administration. 3. Students will apply relevant business knowledge to their field of study. Intended Student Learning Outcomes: Accounting/MGT 1. The graduate will demonstrate the basic principles of managerial accounting. 2. The graduate will demonstrate basic proficiency of accounting and related software End of Program Comprehensive Exam End of Program Comprehensive Exam Capstone Project Capstone Project Learning Assessment Measures Supervisor Evaluation Supervisor Evaluation Work Experience Exit Survey Work Experience Exit Survey IACBE Annual Report:

21 applications. 3. The graduate will demonstrate basic knowledge of taxation. 4. The graduate will utilize managerial theory to effectively participate in decision-making. Not Assessment Results: Entrepreneurship Summary of Results from Implementing Measures of Student Learning: 1. Comprehensive Capstone EN 291 Project: 80% of students will achieve at least a 2 in 75% of the rubric categories based on the rubric EN ISLO s Assessed by this measure : 1,2,3,4,5,6,7,8,9,10 Core ISLO s not used in Students met all the ISLO s Summary of Results from Implementing Measures of Student Learning: 1. Supervisor Evaluation 90% will pass the WRK course and the internship, 75% passed with a C or better Core ISLO s not in place for year EN ISLO s assessed by this measure:1,3,6,8,10 IACBE Annual Report:

22 2. Work experience Exit Survey Summary of Achievement of Intended Student Learning Outcomes: Intended Student Learning Outcomes General Program ISLOs-Not used for the Academic Year End of Program Comprehensive Exam Capstone Project Learning Assessment Measures Supervisor Evaluation Work Experience Exit Survey 1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal functional areas of business. 2. Students will be able to use current technology in support of business administration. 3. Students will apply relevant business knowledge to their field of study. Intended Student Learning Outcomes: Entrepreneurship End of Program Comprehensive Exam Capstone Project Supervisor Evaluation Work Experience Exit Survey 1. Demonstrate effective business communication skills in entrepreneurial situations 2. Examine the importance of IACBE Annual Report:

23 creativity, innovation, and risk in a small business 3. Demonstrate the ability to locate appropriate business resources 4. Apply strategic business metrics to entrepreneurial situations 5. Examine the interrelatedness of the core business areas 6. Process financial information 7. Analyze the benefits of networking and business relationship management 8. Contrast leadership and management as they relate to entrepreneurial situations 9. Investigate legal and regulatory issues that have an impact on a small business 10 Apply professional and ethical behaviors in entrepreneurial situations Assessment Results: General Business Summary of Results from Implementing Measures of Student Learning: 1. Comprehensive Capstone MGT222 Project: 80% of students achieved at least a 4 in 75% of the rubric categories IACBE Annual Report:

24 Summary of Results from Implementing Measures of Student Learning: 1. Supervisor Evaluation 90% will pass the WRK course and the Internship, 75% passed with a C or better Core ISLO s not in place for year Bus Core ISLO s assessed by this:1 2. Work experience Exit Survey 60% identified slight or moderate increase in achievement Core ISLO s not in place for GB ISLO:1 Summary of Achievement of Intended Student Learning Outcomes: Intended Student Learning Outcomes General Program ISLOs-Not used in the Academic year 1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal functional areas of business. End of Program Comprehensive Exam Capstone Project Learning Assessment Measures Supervisor Evaluation Work Experience Exit Survey IACBE Annual Report:

25 2. Students will be able to use current technology in support of business administration. 3. Students will apply relevant business knowledge to their field of study. Intended Student Learning Outcomes: General Business End of Program Comprehensive Exam Capstone Project Supervisor Evaluation Work Experience Exit Survey 1. This program uses the outcomes established for the business core as it is a series of electives and is intended to provide students with flexibility, discovery, and focus suited to their individual goals IACBE Annual Report:

26 Assessment Results: Human Resource Management Summary of Results from Implementing Measures of Student Learning: 2. Comprehensive Capstone HRM 291 Project: 80% of students will achieve at least a 3 in 75% of the rubric categories HRM 291 ISLO s assessed by this measure:1,2,3,4,5 Students met the outcomes for all ISLO s Summary of Results from Implementing Measures of Student Learning: 1. Supervisor Evaluation 90% will pass the WRK course and the Internship, 75% passed with a C or better Core ISLO s not in place for year HRM ISLO s assessed by this:1,2 Summary of Achievement of Intended Student Learning Outcomes: Intended Student Learning Outcomes General Program ISLOs-Not used for thie Academic year. End of Program Comprehensive Exam Capstone Project Learning Assessment Measures Supervisor Evaluation Work Experience Exit Survey 1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal functional areas of business. 2. Students will be able to use IACBE Annual Report:

27 current technology in support of business administration. 3. Students will apply relevant business knowledge to their field of study. Intended Student Learning Outcomes: Human Resource Management End of Program Comprehensive Exam Capstone Project Supervisor Evaluation Work Experience Exit Survey 1. Understand current employment trends 2. Analyze and apply employment practices that support the organization's objectives 3. Practice appropriate selection procedures 4. Analyze, calculate, and administer an organization's compensation and benefits system 5. Assess employee performance IACBE Annual Report:

28 Assessment Results: Management Summary of Results from Implementing Measures of Student Learning: 1. Comprehensive Capstone MGT 222 Project: 80% of students will achieve at least a 3 in 75% of the rubric categories CORE ISLO s not used in year MGT 222 ISLO s Assessed by this measure : 1,2,3,4 Students met all ISLO s Summary of Results from Implementing Measures of Student Learning: 1. Supervisor Evaluation 90% will pass the WRK course and the Internship, 75% passed with a C or better Core ISLO s not used in year MGT ISLO s assessed:2,3,4 Summary of Achievement of Intended Student Learning Outcomes: Intended Student Learning Outcomes General Program ISLOs-Not used for the Academic Year End of Program Comprehensive Exam Capstone Project Learning Assessment Measures Supervisor Evaluation Work Experience Exit Survey 1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal IACBE Annual Report:

29 functional areas of business. 2. Students will be able to use current technology in support of business administration. 3. Students will apply relevant business knowledge to their field of study. Intended Student Learning Outcomes: Management End of Program comprehensive Exam Capstone Project Supervisor Evaluation Work Experience Exit Survey 1. Understanding of terminology, history, and theories of business management principles 2. Ability to analyze, assess, and demonstrate strategic planning skills that lead to effective decision making 3. Assess the importance of customers and customer relations, both internal and external to an organization 4. Compare and contrast methods to take part in the participative decision making process at the employee and management levels IACBE Annual Report:

30 Assessment Results: Marketing Summary of Results from Implementing Measures of Student Learning: 1. Marketing Project Plan Project: 80% of students achieved at least a 3 in 75% of the rubric categories CORE ISLO s not used in year ISLO s Assessed by this measure : 1,2,3,4,5,6 Students met the outcomes of all ISLO s Summary of Results from Implementing Measures of Student Learning: 1. Supervisor Evaluation 90% passed the WRK course and Internship, 75% passed with a C or better Core ISLO s not used in MKT ISLO s assessed:1,2, 5,6 Summary of Achievement of Intended Student Learning Outcomes: IACBE Annual Report:

31 Intended Student Learning Outcomes Learning Assessment Measures General Program ISLOs-Not used for the Academic Year End of Program Comprehensive Exam Capstone Project Supervisor Evaluation Work Experience Exit Survey 1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal functional areas of business. 2. Students will be able to use current technology in support of business administration. 3. Students will apply relevant business knowledge to their field of study. Intended Student Learning Outcomes: Marketing End of Program comprehensive Exam Capstone Project Supervisor Evaluation Work Experience Exit Survey 1. Apply effective communication and interpersonal skills to marketing situations 2. Produce, revise, and present a marketing plan in response to the market. 3. Design an integrated marketing campaign 4. Manage resources and projects in order to attain organizational IACBE Annual Report:

32 goals 5. Translate an understanding of marketing ethics into professional behavior 6. Examine the role of marketing and its importance to organizational success Assessment Results: Supply Chain Management Summary of Results from Implementing Measures of Student Learning: 1. Comprehensive Capstone No capstone measure at this time Summary of Results from Implementing Measures of Student Learning: 1. Supervisor Evaluation 90% passed the WRK course and Internship, 75% passed with a C or better Core ISLO s not used in SCM ISLO s assessed:1,2 IACBE Annual Report:

33 Summary of Achievement of Intended Student Learning Outcomes: Intended Student Learning Outcomes General Program ISLOs-Not used for the Academic year 1. Students will be able to describe the introductory concepts, basic theories, and fundamental practices in the principal functional areas of business. 2. Students will be able to use current technology in support of business administration. 3. Students will apply relevant business knowledge to their field of study. Intended Student Learning Outcomes: Supply Chain Management 1. Evaluate the supply chain process, through value stream End of Program Comprehensive Exam End of Program comprehensive Exam Capstone Project Capstone Project Learning Assessment Measures Supervisor Evaluation Supervisor Evaluation Work Experience Exit Survey Work Experience Exit Survey IACBE Annual Report:

34 mapping, for potential risks including bottlenecks, shortages, and removal of waste in terms of time, quality, and cost. 2. Analyze industry trends 3. Generate solutions to improve the supply chain of a business. Proposed Courses of Action for Improvement in Learning Outcomes for which Targets Were Not : All Associate Programs 1. Review of the Core Business ISLO s and how they are integrated in major core classes. Review and Revise. Add the Core ISLO s to assessments for Academic year 2. Accounting is adding a homework manager in the Business Core Accounting courses for more practice 3. Supervisor Evaluation should become a direct measure 4. Student exit and program surveys will be added as indirect measures for the year. 5. A nationally-normed capstone exam will be depoloyed and responses to program specific ISLO-related questions will be used as direct measures. BACHELOR S-LEVEL PROGRAMS Intended Student Learning Outcomes for (Bachelor of Business Administration): General Program Intended Student Learning Outcomes (General Program ISLOs) 1. Students will demonstrate effective problem-solving skills which are applicable to the field of study, the workplace, and other life situations. IACBE Annual Report:

35 2. Students will be able to explain concepts, theories, and practices in the principle functional areas and describe the interrelationships between the functional areas of business. 3. Students will be able to use advanced technology in support of business administration. Intended Student Learning Outcomes: Accounting 1. Apply ethical considerations in behavior and decision-making in the performance of Accounting duties. 2. Explain laws and regulations that impact Accounting. 3. Use technology in acquiring, processing and communicating Accounting information. 4. Assess Financial Accounting data used in business decision-making 5. Communicate effectively with Accountants and other professionals. 6. Demonstrate professional conduct as an Accounting professional. 7. Apply problem-solving skills in a business environment. 8. Apply analytical tools and methods to auditing situations. 9. Apply research skills related to acquiring information to make business decisions or solve Accounting problems. 10. Analyze the Accounting impact of business decisions and situations Intended Student Learning Outcomes: Finance 1. Assess, analyze, and formulate strategies needed in financial decision making situations in corporate finance 2. Evaluate an individual customer's situation and formulate both a short- and long-term strategy to help that customer meet financial objectives 3. Assess, analyze, and synthesize banking, financial markets, and risk exposures in the financial services environment Intended Student Learning Outcomes: Accelerated Program 1. The graduate will be able to differentiate between management and leadership, including knowledge of basic history, theories, styles, and application of both management and leadership practices. 2. The graduate will formulate sound business strategies that support an organization s mission. 3. The graduate will formulate methods for participative decision making at both the employee and management levels. Intended Student Learning Outcomes: Human Resource Management 1. The graduate will assess, construct, and formulate procedures regarding employment practices. IACBE Annual Report:

36 2. The graduate will evaluate an organization s workforce, identify employee training/development needs, and create employee training and development initiatives. 3. The graduate will analyze, develop, and perform an evaluation of an organization s compensation and benefits system. 4. The graduate will balance organizational needs with employee rights. 5. The graduate will analyze the impact and interpret occupational health, safety, and security issues 6. The graduate will formulate strategic objectives that enhance organizational effectiveness and performance Intended Student Learning Outcomes: Management 1. Apply effective communication and interpersonal skills to management situations. 2. Translate an understanding of management ethics into professional behavior 3. Manage resources and projects in order to attain organizational goals 4. Evaluate various scenarios to determine the details of the case, the data available, the data yet to be obtained, and the outcomes required for effective decision making) 5. Examine the role of management and its importance to organizational success 6. Produce, revise and present a strategic plan in response to the industry and serving your stakeholders Intended Student Learning Outcomes: Marketing 1. Apply effective communication and interpersonal skills to marketing situations 2. Produce, revise, and present a marketing plan in response to the market. 3. Design an integrated marketing campaign 4. Manage resources and projects in order to attain organizational goals 5. Translate an understanding of marketing ethics into professional behavior 6. Examine the role of marketing and its importance to organizational success Intended Student Learning Outcomes: Supply Chain Management 1. Evaluate the supply chain process, through value stream mapping, for potential risks including bottlenecks, shortages, and removal of waste in terms of time, quality, and cost. 2. Analyze industry trends. 3. Generate solutions to improve the supply chain of a business. IACBE Annual Report:

37 Assessment Instruments for Intended Student Learning Outcomes Measures of Student Learning: 1. Capstone project Core ISLO s not used in the year ACC ISLO s Assessed by this measure : 1,3,5,6,7,8,9,10 FIN ISLO s Assessed by this measure: 1,2,3 ACCEL ISLO s Assessed by this measure: 2,3 HRM ISLO s Assessed by this measure: 2,3,6 MGT ISLO s Assessed by this measure: 1,3,5,6 MKT ISLO s Assessed by this measure: 1,3,4,6 SCM ISLO s Assessed by this measure: 1,2,3 Objectives (Target/Criteria) for Measures: 80% of students will achieve at least a 3 or 4 in 75% of the rubric categories Assessment Instruments for Intended Student Learning Outcomes Measures of Student Learning: 1. Supervisor Evaluation Core ISLO s not in place for year Objectives (Targets/Criteria) for Measures: 90% would meet the requirement of completing the WRK course and the internship,75% of the students would pass with a C or better. ACC ISLO s Assessed by this measure : 1,3,4,5,6,7,9 FIN ISLO s Assessed by this measure: 1,2,3 HRM ISLO s Assessed by this measure: 1,2,5,6 MGT ISLO s Assessed by this measure: 1,2,4,6 MKT ISLO s Assessed by this measure: 1,2,5,6 SCM ISLO s Assessed by this measure: 1,3 IACBE Annual Report:

38 Assessment Results: Bachelor of Business Administration Summary of Results from Implementing Measures of Student Learning:Accounting 1. ACC 303 Comprehensive Problem Core ISLO's not used in ACC ISLO s assessed: 1,4, 7, 9 80% of students achieved at least a 3 or 4 in 75% of the rubric categories Summary of Results from Implementing Measures of Student Learning: 1. Supervsor Evaluation 90% passed with a C or better, WRK & Internship Core ISLO s not used in ACC ISLO s assessed:1,2 5,6,9, 10 Intended Student Learning Outcomes General Program ISLOs-Not used in Measure 1 Measure 2 Learning Assessment Measures Measure 1 Measure 2 IACBE Annual Report:

39 Intended Student Learning Outcomes: Accounting End of Program Core Examination Capstone Project Supervisor Evaluation Work Experience Exit Survey 1. Apply ethical considerations in behavior and decision-making in the performance of Accounting duties. 2. Explain laws and regulations that impact Accounting 3. Use technology in acquiring, processing and communicating Accounting information. 4. Assess Financial Accounting data used in business decision-making 5. Communicate effectively with Accountants and other professionals 6. Demonstrate professional conduct as an Accounting professional. 7. Apply problem-solving skills in a business environment. 8. Apply analytical tools and methods to auditing situations. 9. Apply research skills related to acquiring information to make business decisions or solve Accounting problems. 10 Analyze the Accounting impact of business decisions and situations IACBE Annual Report:

40 Proposed Courses of Action for Improvement in Learning Outcomes for which Targets Were Not : 1. Review of the Core Business ISLO s and how they are integrated in major core classes. Review and Revise. Add the Core ISLO s to assessments for Academic year. Bachelor of Accounting will work to have a direct measure in place. 2. Supervisor Evaluation will become a direct measure 3. Student exit and program surveys will be added as indirect measures for the year. 4. A nationally-normed capstone exam will be depoloyed and responses to program specific ISLO-related questions will be used as direct measures. 5. Additional assessments will be added to capstone Auditing Course ACC417 to assess ISLOs pertaining to auditing and tecnololgy as direct measures. Assessment Results: Finance Summary of Results from Implementing Measures of Student Learning: 1. Capstone Project (Client-based 80% of students achieved at least a 2 in 75% of the rubric categories based on the rubric Financial Planning ) Core ISLO s not used in FIN ISLO s Assessed: 1,2,3 Students met all ISLO s assessed IACBE Annual Report:

41 Summary of Results from Implementing Measures of Student Learning: 1. Supervsor Evaluation 90% passed with a C or better Core ISLO s not used in FIN ISLO s assessed:1, 2, 3 Intended Student Learning Outcomes Learning Assessment Measures General Program ISLOs-Not used in the Academic year Measure 1 Measure 2 Measure 1 Measure 2 Intended Student Learning Outcomes: Finance End of program core examination Capstone Project Supervisor Evaluation Work Experience Exit Survey 1. Assess, analyze, and formulate strategies needed in financial decision making situations in corporate finance Not 2. Evaluate an individual customer's situation and formulate both a short- and long-term strategy to help that customer meet financial objectives 3. Evaluate an individual customer's situation and formulate both a short- and long-term strategy to help that customer meet financial objectives Proposed Courses of Action for Improvement in Learning Outcomes for which Targets Were Not : 1. Review of the Core Business ISLO s and how they are integrated in major core classes. Review and Revise. Add the Core ISLO s to assessments for IACBE Annual Report:

42 academic year, and assessed by composite scores on a CPC exam. 2. A nationally-normed capstone exam will be depoloyed and responses to program specific ISLO-related questions will be used as direct measures. 3. Supervisor Evaluation should become a direct measure 4. Student exit and program surveys will be added as indirect measures for the year. Assessment Results: Accelerated Program Summary of Results from Implementing Measures of Student Learning: 1. Capstone Project: MGT431 Strategic Case Analysis 80% of students achieved at least a 3 in 75% of the rubric categories Core ISLO s not used in ACCEL ISLO s assessed:1, 2, 3 Summary of Results from Implementing Measures of Student Learning: 1. Supervisor Evaluation 90% passed WRK4950 with a C or better No Work Experience in this program IACBE Annual Report:

43 No Work Experience in this program Intended Student Learning Outcomes Learning Assessment Measures General Program ISLOs-Not used in the Academic year Intended Student Learning Outcomes: Accelerated Program 1. The graduate will be able to differentiate between management and leadership, including knowledge of basic history, theories, styles, and application of both management and leadership practices. 2. The graduate will formulate sound business strategies that support an organization s mission. 3. The graduate will formulate methods for participative decision making at both the employee and management levels. Measure 1 End of Program Core Examination Measure 2 Capstone Project Measure 1 Supervisor Evaluation Measure 2 Work Experience Exit Survey Proposed Courses of Action for Improvement in Learning Outcomes for which Targets Were Not : 1. Review of the Core Business ISLO s and how they are integrated in major core classes. Review and Revise. Add the Core ISLO s to assessments for academic year and assessed by composite scores on a CPC exam. 2. The major core classes will each have a direct assessment 3. Supervisor Evaluation should become a direct measure 4. Student exit and program surveys will be added as indirect measures for the year. IACBE Annual Report:

44 Assessment Results: Human Resource Management Summary of Results from Implementing Measures of Student Learning: 1. Capstone Project (HRM Research Paper) 80% of students achieved at least a 3 in 75% of the rubric categories - HRM ISLO s assessed: 2,3,4,5 Students did not Research Paper assignment did not capture ISLOs based upon its general nature. meet 4 of the ISLO s Summary of Results from Implementing Measures of Student Learning: 1. Supervisor Evaluation 90% passed the WRK course and Internship, 75% passed with a C or better HRM ISLO s Assessed:1,3,4,5 Intended Student Learning Outcomes General Program ISLOs- Not used in the Academic Year Measure 1 Measure 2 Learning Assessment Measures Measure 1 Measure 2 Intended Student Learning Outcomes: Human Resource Management End of Program Core Examination Capstone Project Supervisor Evaluation Work Experience Exit Survey 1. The graduate will assess, construct, and formulate procedures regarding employment practices. Not IACBE Annual Report:

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