Employee Engagement. Ambassadors. The Campaign for McMaster University The Campaign for McMaster University

Transcription

1 Employee Engagement Ambassadors

2 Employee Engagement Administration Division April, 2014 Cultivating Employee Potential and Enhancing Organizational Performance

3 Agenda Welcome and Agenda Overview Melanie Garaffa Survey History and Introduction to 2014 Roger Couldrey Survey Administration overview Tim Pilgrim Engagement Ambassador Role Melanie Garaffa Supporting Resources Melanie Garaffa Confirmation of Next Steps Melanie Garaffa

4 Survey History and Introduction to 2014 Where we ve been: 2008, Spring 2012, Fall 2012 Surveys completed Action Planning processes conducted in all teams Where we re going (based on your feedback): 2014 survey including all Administrative and Ancillary teams 3 windows for increased flexibility and inclusion Question and reporting enhancements Enhanced Ambassador role to support future Action Planning processes Annual survey process moving forward

5 Survey Administration Overview Slides from Tim? Introduction to 3 Survey windows May 26th to June 13th June 23rd to July 11th August 25th to September 12th Survey logistics Pre survey introductory sessions At/during survey window Post survey meetings Confidentiality Reporting Contact Information

6 Engagement Ambassador Role Provide feedback to CRi and HR regarding survey delivery and communication to maximize participation rates. Promote the Engagement Survey within your respective areas. Act as a spokesperson to bring forward any questions or concerns. Attend the employee meeting held prior to the survey launch. Provide input and insights with respect to survey results. Assist in coordinating the Action Planning process for your department (with fellow Ambassadors and department leaders). Ensure Action Plans and related progress updates are documented and communicated.

7 Engagement Ambassador Role

8 Supporting Resources Ambassador Package CRi (Survey Administration Support) Organizational Development (OD)Team (Program, Resource and Action Planning Support) Fellow Ambassadors (contact listing) Working at McMaster website resources: Organizational Development>Employee Engagement

9 Contacts CRi (Survey Administration Support) Tim Pilgrim confirm preferred contact information Organizational Development (OD)Team (Program, Resource and Action Planning Support) Melanie Garaffa, Senior Manager, OD, ext , Franca Berti-Bogojevic, OD Consultant, ext , Deb Garland, Team Lead, Engagement & Wellness, ext ,

10 Next Steps April 2014 May 2014 June 2014 July 2014 August 2014 September 2014 October 2014 November 2014 December 2014 January March 2015 Employee communication from VP, Administration Engagement Ambassador confirmations and meetings Planning and introductory sessions for first survey window May 26 th first survey window launch (UTS, Facilities Services, Audit & Risk Services, Human Resources) June 13 th first survey window closes Planning and introductory sessions for second survey window June 23 rd second survey window launch (Housing and Conference Services) July 11 th second survey window closes Planning and introductory sessions for third survey window August 25 th third survey window launch (Financial Affairs, MPS, Campus Store), Hospitality, Parking & Security) September 12 th third survey window closes Data analysis and report production Report distribution and communication meetings initiated Communication meetings continued Action planning initiated Action planning reviews and meetings Feedback collection on 2014 survey process Planning for 2015 survey process

11 Next Steps Within your team For employees without computer access, what would be the best approach for collecting their survey responses? What is the best approach and format for communication of the survey? How can we encourage employees to participate in the survey?

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