IHTSDO Management Progress Report As of June 30 th 2014

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Cordelia Neal
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1 IHTSDO Management Progress Report As of June 30 th 2014

2 Execu.ve Summary This Report summarises IHTSDO acaviaes in 2014 and provides an update to the presentaaon in April to show our progress at the halfway mark of 2014 It outlines our KPIs, the format conanues to change based on feedback. Current financial outlook shows we are on target with the original budget. There has been some slippage in certain work plan items due to availability of resources or changes required by customer feedback.

3 Key Performance Indicators Q Content Status Q1Totals Q2 Totals Percentage change Accepted in Scope % ê ClarificaAon Requested %ê ConstrucAon Phase %ê Forwarded % In Process %ê IncepAon/ElaboraAon phase %ê Totals %ê Content requests in Q2 ConstrucAon phase = complete awaiang next release, IncepAon=requests that require a pre coordinaaon pa[ern. These will be batch edited towards end of release Mapping Produc8vity Target The Mapping Service Team Quality Metric has an expected target of producing 5600 ICD- 10 mapped concepts per release cycle. June release ICD 10: New Concepts 1449 ICD 10: Maps to exisang unmapped concepts 862 ICD 9: New content 1322 Mapping output in Q2 was impacted by the HLI contract and work on new open framework tooling

4 Key Performance Indicators Q (HR) HR Recruitment in Q Content Customer RelaAons & Finance ApplicaAon and Architecture Management Delivery Overview of recruitment in last quarter EducaAon and ImplementaAo n PosiAons Open April 01st PosiAons Open June 30th PosiAons Filled Q Liaison HR Reviews YTD 3 Completed Due next month To be completed Not yet due Number of HR reviews carried out up to the end of Q2 9 8

5 Key Performance Indicators Q Overview of key metrics relaang to EducaAon Metrics()(Usage( Completed)views)(all)slides)seen)and)duration)sufficient)for)viewing)! Content Unique)Completed) Unique)Completed) Views)this)Quarter Views)last)Quarter Introducing!SNOMED!CT 75 0 The!Building!Blocks!of!SNOMED!CT 35 0 Use!of!SNOMED!CT!in!Information!Models!(I&E! Committee!2014G06G09!) 25 0 Why!Clinical!Terminology!Matters 23 0 SNOMED!CT!Refsets,!subsets,!Value!sets! 3 0 (Internal) TOTAL! 161! 0 Skills(Assessment( Assessment) Taken) Average) )Score) Last)Quarter) Taken) Challenge!Lite!(Anonymous)! 232! 34%! 150! 23%! Challenge!(Identified)! 69! 52.5%! 103! 41%! (32!unique)! (40!unique)! Last)Quarter) Av.)Score) It!is!interesting!to!note!significant!rise!in!both!challenge!test!results!(averages!up!23!34%! and!41%!!52%).!also!the!lite!test!has!been!taken!more!frequently!than!last!quarter!so!the! improvement!in!the!results!there!are!particularly!encouraging.!less!people!have!taken!the! identifiable!test.! SIA(Scheme( Appendix!A Appendix!B Appendix!C Number)on)SIA)scheme:)6)! SIA)scheme)number)of)remote)training)sessions:)11! SIA)face)to)face)meetings:)1)(2!fullGdays)! Presentations(given(and(external(events(attended(by(team(in(quarter( None! Documentation Maintenance TIG)Issues) Total) Highest) High/Medium) Lowest) Open!(2014G06G30)! 56! 2! 24! 30! Open!(2014G03G31)! 47! 1! 17! 24! Issues!close!since!last!release! 4! 0! 2! 2! Issues!opened!since!last!release! 25! 2! 8! 15! Note!active!work!progressing!to!close!issues!before!July!release.!Figures!not!directly! comparable!with!previous!quarter!as!that!include!january!actions!to!close!issues.! Breakdown of page views on web site for training documentaaon for YTD Metrics()(Availability( SNOMED'CT'E*learning'Resource'availability' Total' New'this' quarter' Documenta8on views YTD Online&tutorials&publicly&available& 3& 3& 0& Online&tutorials&restricted&access& 2& 2& 0& Online&assessments&publicly&available& 2& 0& 0& Online&assessments&restricted&access& 3& 0& 0& ( DocumentaAon views YTD Revised'this' quarter'

6 Freshdesk Support Stats Q2

7 Infrastructure upame for Q2 Workbench issues raised in Q2

8 Applica.ons and Architecture q Key Work items Planned in 2014: q Open Tooling Framework to include online beta RefSet Management Tool and Mapping Tool Due Q1, 2014 and regular releases thereafer q SNOMED CT Browser release due Q4/2014 q TranslaAon tooling, now in 2015 q Member Licensing & DistribuAon Service (MLDS) Q4, 2014 q Drug match tooling due Q3, 2014 q ConAnued enhancements to IHTSDO Workbench - V3.4 release date 07/2014 Projects Status RefSet Management Service (RMS) Member Licensing & DistribuAon Service (MLDS) User Experience (UX) TranslaAon Tooling Market Analysis Workbench Enhancements #2 Mapping Service Web Site IHTSDO Browser DevOps

9 Applica.ons and Architecture q Key items delivered in Q2: q UAT of IHTSDO Mapping Tool q Milestone 1 of Member Licensing & DistribuAon Service q IHTSDO DevOps environment completed and implemented q UAT of drugmatch uality q First draf of TranslaAon Tooling Market Analysis for internal review and refinement q Design of IHTSDO User Experience components q ConAnuing Key Risks to 2014 Delivery q Small, limited resource group of external developers, and quality thereof, is leading to delays in delivery and future dependencies

10 Content Development, Mapping and Transla.on Key Work items Planned for the remainder of 2014: q CompleAon of SCT to ICD- 10 Mapping. Due 12/14 q LOINC Observables development 12/14 q Microbiology Lab reporang Due 11/14 q Define requirements for pharmaceuacal content in SCT. Due 09/14 q Problem list: updated version of SCT to meet needs of problem list use case. Due 12/14 q Development of DiagnosAc Imaging reference set Due 11/14 q Commencement of the work on the alignment of content with ICF, to conanue into 2015 q Full release of medical devices subset (SNOMED CT/GMDN). Due 08/14 q Candidate baseline of GP/FP subsets and SNOMED CT to ICPC- 2 map. Due 09/14 q Commencement of external review of anatomy model by the University of Washington, to conanue unal mid q ConAnuaAon of ICD- 11 chapter reviews and subsequent content enhancements, compleaon due in late 2015

11 Content Development, Mapping and Transla.on Key items delivered in Q2: q Consultant Terminologist Programme is progressing on schedule q PublicaAon of alpha release of substance redesign work q PublicaAon of alpha release of pharmacy model work q PublicaAon of alpha release of LOINC work q PublicaAon of medical devices (SNOMED CT/GMDN) technology preview q PublicaAon of GP/FP subset, and SCT/ICPC- 2 mapping table technology preview q Reviews of ICD- 11 chapters, and subsequent content enhancements Key Risks to 2014 Delivery q Ensuring there are enough resources to staff the large number of projects in pipeline q Ensuring that we receive useful feedback on the alpha releases and technology previews q Where member countries have offered resources, ensuring that the arrangements are concluded quickly to access those resources

Delivery q Key 2014 work items: q SNOMED CT Releases q Jun 2014, Dec 2014 q ConAnuous release capability (12/14) q Domain- based release capability (12/14) q Standardize the release quality validaaon

12 Delivery q Key 2014 work items: q SNOMED CT Releases q Jun 2014, Dec 2014 q ConAnuous release capability (12/14) q Domain- based release capability (12/14) q Standardize the release quality validaaon rules (12/14) q Key items delivered in Q2: q SNOMED CT delivered to Members June 30 th q RF2 QA DocumentaAon delivered to MF RF2 subgroup q ProducAzaAon of release service is on track October Spanish EdiAon q New Product Development Process on track for July delivery q HTSDO Formal Document policy is on track for August delivery q Key Risks to 2014 Delivery q Unchanged from Q1

13 Implementa.on and Educa.on q Key Work items Planned in 2014: q Training resource development including online training ongoing releases started in 04/14 q AdopAng, AdapAng and Sharing Ref Sets 12/14 q Prototype delayed by decision to merge as part of Refset Manager tool q SNOMED CT in informaaon models, terminology binding and analyacs, 12/14 q With specificaaons of various query, binding & constraint requirements for delivery 10/14 q LOINC- SNOMED CT ImplementaAon Guidance regular updates and addiaons q Key items delivered in Q2: q Online training plaporm selected q IniAal online educaaon material launched at h[p://ihtsdo.org/elearning q Members consultaaon meeang on educaaon meeang (May 1) q Online educaaon development plan drafed q Online subset directory metadata and funcaonality requirements drafed q NRC Starter Guide draf for consultaaon q LOINC ImplementaAon Guidance Phase 1 completed. q Key Risks to 2014 Delivery q Refset sharing prototype delayed to merge with Refset Manager tool development q Training development delay by demands of other strategic and planning prioriaes

14 Customer Rela.ons Management q Key Work items Planned in 2014: q Define a Customer RelaAons Strategy for IHTSDO Due 09/14 DONE q Deploy CRM and Customer Enquiry System 03/14 DONE q Provide Customer RelaAonship Management support for Americas, EMEA and APAC regions Due 06/14 Americas CRM being recruited q Deliver SCT benefits realizaaon study Due 05/14 to be completed in 08/14 q Key items delivered in Q2 2014: q Customer RelaAons Strategy draf produced q Customer enquiry system (Freshdesk) deployed and technical integraaon with CRM System (Insightly) done q Americas Customer RelaAons Manager recruitment is in progress, led by the CEO q SCT Benefit RealizaAon Study due for compleaon in August CompleAon date was moved to enable an extensive case study survey across member countries and vendors q Key Risks to 2014 Delivery q IHTSDO s current core delivery capacity that is centralized in Europe is not scalable to support members in Asia Pacific and Americas regions. q Insufficient resources to scale up the engagement with vendors internaaonally q PotenAal loss of one member country in EMEA region

15 Collabora.on q Key Work Items Planned in 2014: q Development of collaboraaon framework Due 04/14 q Develop database of exisang collaboraaon agreements Due 04/14 q CollaAon of lessons learned and evidence of best pracace Due 10/14 q Strengthen governance structures for collaboraave working (ongoing) q CollaboraAve agreements will be updated/completed with agreed list q Clinical engagement strategy and processes defined and in place to support content review q Key items delivered in Q2: q Draf collaboraaon strategy and plan for MB review July 2014 q Update on all collaboraaon acavity prepared for MB review July 2014 including HL7 and ICN draf new agreements and joint work plans q Trello area idenafying status of collaboraaon acavity q ContribuAon to related ISO ballots and collaaon of all ISO acavity on Trello q Clinical review approach piloted and refined for reviewing SNOMED CT/ICD- 11 content work

Management Report and KPIs. Report for the General Assembly 29 October 2014

Management Report and KPIs. Report for the General Assembly 29 October 2014 Management Report and KPIs Report for the General Assembly 29 October 2014 KPIs, Q3 2014: Content Note: Data prior to August 2014 is not available. KPIs, Q3 2014: Mapping KPIs, Q3 2014: Customer Relations