TRANSFORMING IDEAS OF REALITY

Transcription

1 TS TRANSFORMING IDEAS OF REALITY

2 WHO WE ARE AND WHY MANAGEMENT SOLUTIONS CITIZENSHIP: IDEAS AND PROPOSALS EDUCATION, CULTURE AND SOCIAL INTERVENTION STRATEGIC COMMUNICATION AND POLITICAL MARKETING CONSULTING AND SPECIAL PROJECTS PUBLIC-PRIVATE PARTNERSHIP ALSO WITH EUROPEAN FINANCING COMMITMENT, CONCILIATION AND QUALITY CUSTOMERS: GUARANTEE AND REFERENCE

3 WHO WE ARE AND WHY SINCE 1999 history, solvency, experience ROSA OLMOS entrepreneur, reference, prescriptive EQUIPMENT trained, experienced, multidisciplinary STRATEGIC VISION Observatory of trends INNOVATION AND PROACTIVE R+D+i Arjé is synonymous with the possible. In Arjé we have made more than...

4 ... 1,800 projects each year and we work for more than 15,000 citizens. We have over more than 650 professionals that work in cultural centres, spaces and programs for young and old, employment, conciliation, educational activities school-age training for companies, events, public relations, communication campaigns... We are able to work alone, but we also like to share with other way. We believe in bringing together all the people that work with us and so we are a reference for other organizations: municipalities, autonomous communities, private companies, foundations, embassies, international strategic allies... We are the reflection of the experience of hundreds of experts with innovative ability and in permanent contact with reality. We focus our activity to groups and areas that need skilled professionals to realize their objectives in public and private spheres: education, culture, training, social work, leisure, seniors, research, youth, women, projects to raise funds to facilitate artistic creation, employment, training, leisure campaigns and creating leaders, etc. From a vision for change, our policy as an organization has always been directed towards improving and incorporating new trends and forms of management for the benefit of society. We are the result of many experiences, many institutions, many people, projects and initiatives. ROSA OLMOS General Manager of Arjé More than 25 years of experience Experience in the public sector and private enterprise Consultant of politicians, technicians and entrepreneurs

5 SOLUTIONS FOR ADMINISTRATION LISTEN CUSTOMER, USER, CITIZENSHIP, SOCIETY COME UP WITH INNOVATIVE WAYS AND PROPOSALS WE ARE PROACTIVE, CREATING PROJECTS, WE OFFER SOLUTIONS DESIGN PRODUCTS AND SERVICES ADAPTED TO EVERY NEED MANAGE PROJECTS IN WHOLE OR SPECIFIC ISSUES WE ARE LEADERS IN CULTURAL MANAGEMENT FOR THE PUBLIC ADMINISTRATION... EVALUATE MONITORING OF RESULTS IS KEY TO REORIENTING AND PROPOSE COMMUNICATE WHICH IS NOT COMMUNICATED IT DOES NOT EXIST, WE WORK FOR THE SOCIETY

6 ... in large cities, in partial or total project efforts, also in education and social intervention with different groups: children, the elderly, exclusion, etc. We are known for anticipating ideas, to be able to see further and concrete initiatives. SOLUTIONS FOR TERRITORIAL SCOPE international, national, regional, municipal, district... GOVERNMENT SOLUTIONS BY AREA ministries, departments, district boards... SOLUTIONS BY TYPE OF SERVICE turnkey products, technical support, consulting, design and implementation of events, strategic communication, political marketing, teaching courses and workshops, recruitment, integration of groups, promotion of spaces, activities scheduling, comprehensive management, monitoring and evaluation of projects... SOLUTIONS BY EQUIPMENT cultural centers, schools, senior centers, youth centers, spaces for youth integration centers, libraries, playgrounds, sports centers, schools of music and dance, public information offices, labor mediation centers, authorization and event centers and conventions, theaters...

7 CITIZENSHIP IDEAS AND PROPOSALS Children Teenagers and Youth Seniors Women and Families Population at risk Disadvantaged groups People without resources People with addictions People with disabilities We create concepts. We hear and feel the city... We are citizens and work for citizenship

8 We transform reality with our proposals. We promote change towards a society become aware of themselves and feel proud of their way of being and understanding the world. Identify problems and find solutions from all perspectives: social, cultural, educational, training, sport... And we always do with communication as a necessary ally that allows us to reach each and every one of the individuals, companies and organizations involved each day in one of our projects. There are ten principles that govern us and, for over a decade, we assume as founding members of the Spanish Global Compact Network. They are the essence of our philosophy and guide us in our commitment to citizenship and society. HUMAN RIGHTS We support and respect the protection of basic human rights, internationally recognized within its sphere of influence. We make sure they are not complicit in the violation of Human Rights. LABOUR STANDARDS We support freedom of association and the effective recognition of the right to collective bargaining. We support the elimination of all forms of forced or compulsory labor. We support the elimination of child labour. We support the abolition of discriminatory practices in employment and occupation. ENVIRONMENT We maintain a preventive approach to environmental challenges. We encourage initiatives that promote greater environmental responsibility. We encourage the development and diffusion of technologies that respect the environment. FIGHT AGAINST CORRUPTION We work against corruption in all its forms, including extortion and bribery.

9 CULTURE EDUCATION SOCIAL INTERVENTION More than 15,000 participants in programs promoting cultural and artistic training. Over 200 cultural, artistic and socio-educational various workshops. More than 40,000 spectators in productions of events, conferences and shows. More than 100 schools. Over 20 cultural containers. More than 100 shows. More than 100 campaigns. More than 3 million impacts of communication. More than 70 projects simultaneously management EXPERTS IN CULTURAL, EDUCATIONAL, SOCIAL PROJECTS...

10 EDUCATION Municipal activities for professional and family reconciliation in schools. Social security programs and population risk. Adult education. Seminars, conferences, educational events. Urban camps for standardized population, immigrants and integration. School support programs. Design and management of public libraries. Reception services (breakfast, lunch and dinner) and activities at special times. Educational fairs, book fairs. Competitions. Revitalization in any segment of school age and in any space. DESIGN CONCEPTS ACTIONS SCHEDULE CREATE CONTENT

11 CULTURE DESIGN, PROGRAMMING, PLANNING, MANAGEMENT AND EVALUATION OF COURSES AND WORKSHOPS IN CULTURAL CENTERS, CIVIC CENTERS OR ANY OTHER SPACE OPEN OR CLOSED. INTEGRATED MANAGEMENT OF CULTURAL SPACES: FROM START TO COMPLETION OF SERVICE. DESIGN, PROGRAMMING, PLANNING, MANAGEMENT AND EVALUATION EVENTS LOCAL, REGIONAL, NATIONAL AND INTERNATIONAL: CONTESTS, WORKSHOPS, CONFERENCES, LECTURES... TRAVEL AND CULTURAL EXCHANGE. INTEGRATED MANAGEMENT OF SCHOOLS MUSIC AND DANCE. DESIGN, PLANNING, IMPLEMENTATION AND EVALUATION OF EXPOSURES. DESIGN, ORGANIZATION AND EXECUTION OF CONCERTS ANY MUSIC. CUSTOM PROJECTS FOR PUBLIC AGENCIES AND PRIVATE ORGANIZATIONS

12 SOCIAL INTERVENTION Programs and actions of integration and coexistence. Performances with vulnerable population sectors. Programs and actions with seniors: leisure, training, exchange, etc. Active aging programs: travel, sport, leisure, culture, health, etc. Support programs for children, in all categories. Mediation and care programs for families. Prevention and intervention programs against violence: gender, in schools, etc. Organization of events aimed at the family group: Children s Day, Family Day, etc. Design, planning and management of playgrounds for normalized population and vulnerable groups. Design, planning and management of respite programs for families with people with disabilities. Programs for people with disabilities. Managing youth activities: travel, leisure, job placement, training, events, competitions, professional training and career guidance, etc. Design and implementation of specific activities: conferences, exchanges, concerts and accompaniments, etc. Total or partial management of spaces for young people, youth centers, youth houses, etc. Special programs for vulnerable groups. Programs of artistic and cultural projection. Social involvement programs: individually and through youth organizations.

13 COMMUNICATION POLITICAL AND STRATEGIC MARKETING COMMUNICATION AND MARKETING ARE OUR STAND-OUT ELEMENT. ALL OUR PROJECTS ARE DESIGNED FROM THE START CONSIDERING THEIR COMMUNICATIVE POTENTIAL. THUS, IS GETTING A MULTIPLIER EFFECT REVERTS OWN INITIATIVE, AND IN CUSTOMER SERVICE RECIPIENTS AND THE TERRITORY IN RUNNING EACH ACTION WHICH IS NOT COMMUNICATED IT DOES NOT EXIST

14 Run a quality service and that the receiver is satisfied is not enough. Which is not communicated it does not exist. Hence each of our ideas, proposals, projects or actions are permeated with strategic communication. Communication is the fundamental basis that allows us to make visible capabilities and resources, ideas and projects. Communication enables us to make our customers and recipients of services are able to recognize and positioned differently. Audit of internal / external communication. Strategic communication plans. Advisory internal / external communication. Analysis of corporate identity. Design of new corporate identities. Graphic design and audiovisual editing. Public relations and event management. Design, creation and development of magazines, reports, newsletters in any format. Plans crisis communication management. Actions marketing, promotional and advertising. Press office. Creation and website development and training platforms. Press conferences. Meetings with the media. Preparation of politicians for media relations and strategic situations before. Public speaking, image. Drafting of speeches, interviews, etc.

15 CONSULTANCY SPECIAL PROJECTS APPLIED SOCIAL RESEARCH DIAGNOSTICS DEVELOPMENT PLANS AND ACTIONS ELECTORAL RESEARCH ANALYSIS AND TESTING OF PRODUCTS AND UTILITIES ANALYSIS OF SATISFACTION OF USERS AND CONSUMERS EVALUATION OF PLANS, PRODUCTS AND SERVICES DESIGN, DEVELOPMENT AND EVALUATION OF STRATEGIC PLANNING, DIRECTORS AND COMPREHENSIVE DIAGNOSIS, IMPLEMENTATION AND EVALUATION OF SECTOR PLANS ACTIONS TO SUPPORT SOCIAL RESPONSIBILITY POLICIES SPECIAL PROJECTS 10 REFERENCE EXAMPLES... SPECIAL PROJECTS ARE AD HOC. INNOVATIVE AND CUSTOMISED. WE AIM TO GIVE THE BEST ANSWER TO THE NEEDS OF EACH TYPE OF CUSTOMER: POLITICAL, TECHNICAL, PUBLIC ENTITY, PRIVATE ORGANIZATION, FOUNDATION, ETC.

16 ROCK IN RIO Out of nowhere, three successful editions MANDELA DAY From New York to Madrid FOUNDATION FOR EMPLOYMENT Personalized labor mediation Relational and communication and social marketing INTERNET PUBLIC ACCESS NETWORK More than 60,000 participants on-site Online training platforms RESOURCE BANK RECONCILIATION New technologies at the service of citizens INTERNET EMPLOYMENT MAP Information, counseling and job placement For a city of more than three million people DESIGN AND ORGANIZATION OF EVENTS For all ages or adapted to a specific target INTEGRAL SYSTEMS MANAGEMENT AREAS Public administration, to foundations, banks... In one territory or simultaneously in different regions CITIZEN PARTICIPATION PROJECTS From a young city plan for younger up to proposals for public-private partnerships for social impact of citizen initiatives CULTURAL EVENTS OF INTERNATIONAL SCOPE From the smallest initiative to the most complete assembly Recruitment, promotion and mobilization of talent

17 PUBLIC-PRIVATE PARTNERSHIP OUR PROJECTS ARE NOT ONLY LINKED PUBLIC ADMINISTRATION, PRIVATE ENTERPRISE OR SOCIAL ENTITIES BUT KNOWING THE INTERESTS OF ALL ACTORS, WE PROMOTE COLLABORATION SYNERGIES BETWEEN THEM AND FOR CITIZENSHIP BETWEEN GOVERNMENTS, COMPANIES AND FOUNDATIONS WITH... CYCLE MANAGEMENT DISCLOSURE AND DEBATE. DESIGN TRAINING CULTURAL FIELD. DESIGN AND MANAGEMENT OF MASS-ATTENDANCE EVENTS. ORGANIZATION AND IMPLEMENTATION OF MUSIC FESTIVALS. ORGANIZATION AND REVITALIZATION IN CULTURAL ARTISTIC CONTAINERS ONLINE AND OFFLINE. ORGANIZATION OF MEETINGS AND CONFERENCES OF EXPERTS AT NATIONAL AND INTERNATIONAL LEVEL. DESIGN, ORGANIZATION AND MANAGEMENT TOURISM PROGRAMS. ASSISTANCE FOR THE IMPLEMENTATION OF EXHIBITIONS.

18 ALSO EUROPEAN FUNDING WE WELL KNOW THE FUNCTIONING OF THE EUROPEAN UNION. WE KNOW HOW TO ATTRACT THEIR FUNDS TO START PROJECTS IN COLLABORATION WITH THE GOVERNMENT AND OTHER ORGANIZATIONS. BY DEVELOPING A CLOSE MONITORING OF CALLS WE CAN WORK WITH A ENOUGH TIME FRAME FOR PROPOSED INITIATIVES BEST SUITED TO EACH TERRITORY. ALWAYS FROM THE PERSPECTIVE OF SOCIAL PROFITABILITY, WE WANT TO ACHIEVE POSITION AS WELL AS THE COMMUNICATIVE POTENTIAL SUCH ACTIONS INVOLVING TRANSNATIONAL EXCHANGE BETWEEN CULTURES AND PEOPLE ENRICH THE COUNTRIES OF CITIZENS PERSPERCTIVA

19 COMMITMENT RECONCILIATION AND QUALITY ASEPAM Arjé is committed to society and the environment. Arjé is a member of ASEPAM (Spanish Global Compact Association), a network of companies that adopt parameters that ensure good governance as a means of organizational management. The defense of human rights, labour protection of workers, preservation of the environment and anti-corruption measures are the pillars that encompass the principles of the Global Compact of the United Nations. RED CONCILIA Arjé is also a member of the Red Concilia, a network comprising companies looking to combine work and private life as a human resources policy network. It will analyze and study innovative ways to facilitate the integration of women in professional life equally and without discrimination, serving as a model for other companies. ISO In its vocation of service provider, Arjé has a quality system ISO audited by ensuring that their services respond to principles of excellence and continuous improvement. In this set of Arjé commitments it reflects a vision that implies a political contribution to the improvement of a framework focused on the search for a more just society is reflected.

20 Quality policy arjé is specialized in education, culture, public participation, education, social intervention, sectoral policies, entertainment and events, institutional and organizational communication, and applied research and consulting firm, in collaboration with public and private organizations working for the public from conceptualization of plans, programs and projects, to implementation, communication and evaluation. arjé mission meet the needs and expectations of their customers, their employees and society, through the efficient performance of their processes. To carry it out, arjé has implemented the Quality Management System that incorporates compliance with the requirements of the UNE-EN-ISO 9001: This Quality Management System, based on the work of all the people within arjé that leads the organization to achieve continuous improvement in the quality of their services. arjé, in an increasingly demanding environment, unlike its competition making commitments that guarantee the quality of its products and services, which are based on the following principles: Meeting the needs and expectations of customers, employees and society. Ensure continuous improvement of processes, procedures, products and services. Meet the quality objectives and the objectives for continuous improvement. Assign roles and responsibilities effectively. Evaluate and select suppliers and most appropriate partners. Encouraging the continuous training of the people within the organization. Comply with applicable law in commercial matters, labor and tax. Promote activities that encourage conservation and environmental friendliness. Promote values of non-discrimination, equal treatment and promotion of human rights. To contribute to the reconciliation of family, personal and professional. Rosa Olmos Larrea CEO March 17, 2015

21 CUSTOMERS OUR GUARANTEE AND REFERENCE REGIONAL GOVERNMENTS ISLAND AND MAINLAND MUNICIPALITIES LARGE CITIES AND OTHER TOWNS DISTRICT BOARDS + QUARTERS PROXIMITY SERVICES COMPANIES + PRIVATE INSTITUTIONS SYNERGY AND CSR EUROPEAN UNION + EAA ROMANIA, NORWAY, ICELAND TRANSFORMERS PROJECT IDEAS AND REALITY... QUALITY OF LIFE KNOWLEDGE CREATIVITY CULTURE SPORTS SOCIAL RIGHTS SUSTAINABLE URBAN DEVELOPMENT EMPLOYMENT ENTREPRISE EQUITY OPEN GOVERNMENT URBAN HABITAT EQUALITY INNOVATION ENVIRONMENT MOBILITY CITIZEN PARTICIPATION HEALTH TRANSPARENCY

22 AQUALIA-FCC ASEPAM PHOTOGRAPHERS ASSOCIATION OBJECTIU NATURA NATURE ASSOCIATION LA RUECA AUR-ANSRU MADRID 2012 OLYMPIC BID MEDITERRANEAN HOUSE HOUSE SEFARAD SPORTS MEDICINE CENTER NORWEGIAN EMBASSY EMT ESIC ATENEA FOUNDATION I INSTITUTE OF SOUTHERN CULTURE FOUNDATION KALEIDOS FOUNDATION.RED MANDELA DAY FOUNDATION MERCAMADRID FOUNDATION COSLADA FOUNDATION FOR SPORTS RESEARCH AND DEVELOPMENT AROUND MADRID FOUNDATION KRISTINA PRINCESS OF NORWAY FOUNDATION GETAFE INITIATIVES, S.A. GROUP BCC SOCIAL INSTITUTE OF NAVY INTERNATIONAL WOMEN S FORUM KATARINA GURSKA SOCIAL WORK BANKIA MADRID PLANETARIUM RED CONCILIA ROCK IN RIO S.A. GENERAL GYPSY SECRETARIAT PROMOTION COMPANY IN ARGANDA DEL REY NATIONAL THEATRE OF ICELAND SEK SEGOVIA UNIVERSITY BABES-BOLYAI IN CLUJ-NAPOCA UNIVERSITY UNIVERSIDAD COMPLUTENSE OF MADRID DANUBIUS GALATI UNIVERSITY UNIVERSITY OF CASTILLA-LA MANCHA HYPERION UNIVERSITY OF BUCHAREST WOBI-HSM INSPIRING IDEAS...

23 POLICY PARTICI- PATION CITIZEN- SHIP PUBLIC ADMINIS- TRATION ENTERPRI- SES PRO- JECTS SERVI- CES COM- MU- NICA- TION EDUCA- TION CULTURE SOCIAL INTER- VENTION

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